mattf
1b64716a97
Added In-group options for setting the length of the on hold message and the hold time option press message as well as offering the option to have those two prompts be non-blocking and allow existing newer calls through to agents while the prompts are playing
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git-svn-id: svn://192.168.202.10@1437 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-05-23 19:03:35 +00:00
mattf
ab2b1ff4ec
Added Call Time after-hours filename override options used by inbound groups
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Added Campaign setting for inbound queue no dial that will prohibit outbound auto-dialing if there are any allowed in-group calls in queue if enabled
git-svn-id: svn://192.168.202.10@1436 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-05-18 11:19:12 +00:00
mattf
6c58ee31af
small fixes for inbound PRESS changes
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added csvdcref51 CLI lead loader format
git-svn-id: svn://192.168.202.10@1434 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-05-13 19:39:34 +00:00
mattf
7f02451148
Added several "PRESS-1" options to Hold Time Options settings for in-groups
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git-svn-id: svn://192.168.202.10@1432 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-05-13 01:53:02 +00:00
mattf
e72a328dc3
Added DISPLAY readonly field typ to custom list fields
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git-svn-id: svn://192.168.202.10@1429 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-05-10 15:48:02 +00:00
mattf
559f2523dc
Added headers to the list download report
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Added field order to custom fields
Added ability to copy custom field definitions between lists
git-svn-id: svn://192.168.202.10@1428 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-05-09 13:25:37 +00:00
mattf
91ff15af07
Added hold time option minimum option to in-groups to prevent hold time option until minimum number of hold seconds
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Several changes to the development lists custom fields page
git-svn-id: svn://192.168.202.10@1425 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-05-07 15:37:51 +00:00
mattf
bd7ff13e63
Added code for phase 1 of custom list fields
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Added 2 variables to astguiclient.conf
git-svn-id: svn://192.168.202.10@1424 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-05-06 23:09:03 +00:00
mattf
af0f6d198f
Small change to how in-group uniqueid display works, addition of PRESERVE option
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git-svn-id: svn://192.168.202.10@1420 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-04-28 10:57:02 +00:00
mattf
f5f59f6eaa
Added manual dial override as campaign option
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Added agent blind monitoring alert campaign options
Added inbound custom call id display options
Added optional phone codec settings
Added ability to block user information in the real-=time report by viewing user
Update Italian agent build in trunk
git-svn-id: svn://192.168.202.10@1417 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-04-25 06:03:36 +00:00
mattf
c2d7764b64
Added scheduled_callbacks_count feature to campaigns to define if all active or only live triggered callbacks count is shown to the agent
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git-svn-id: svn://192.168.202.10@1413 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-04-20 14:26:28 +00:00
mattf
5291643270
Added list name and list description as script variables in the agent interface
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Added CallerIDname extension append option to trunk
git-svn-id: svn://192.168.202.10@1407 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-04-15 03:01:41 +00:00
mattf
308dff1c4d
added campaign override for QM callstatus option
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git-svn-id: svn://192.168.202.10@1402 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-04-06 03:20:43 +00:00
mattf
715ed94231
Added queuemetrics_callstatus option
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Added full logging of user campaign/ingroup rank settings in user modify function
git-svn-id: svn://192.168.202.10@1400 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-04-05 18:58:17 +00:00
mattf
72323b0b48
added Agent Choose Blended option to agent interface
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git-svn-id: svn://192.168.202.10@1392 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-04-01 12:02:59 +00:00
mattf
7ae5b43da1
added remote agent extension groups feature
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git-svn-id: svn://192.168.202.10@1379 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-03-20 15:33:40 +00:00
mattf
3e0261c503
Added agent_fullscreen User Group option for vicidial.php screen
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git-svn-id: svn://192.168.202.10@1377 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-03-17 17:24:22 +00:00
mattf
c3628837c5
Added CallCard report export
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Added agent screen transfer-conf button display options through user Groups
git-svn-id: svn://192.168.202.10@1369 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-03-13 06:17:41 +00:00
mattf
5833ec44f4
Added Call Card minute balance feature set, see CALLCARD.txt for more info
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git-svn-id: svn://192.168.202.10@1367 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-03-12 15:54:03 +00:00
mattf
77a2d6e79c
Added queuemetrics_loginout option in system settings
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git-svn-id: svn://192.168.202.10@1364 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-03-09 11:31:41 +00:00
mattf
43662c2863
Changed real-time report to default to inbound=Yes
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added scheduled callbacks alert option to campaigns
git-svn-id: svn://192.168.202.10@1357 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-03-03 03:20:01 +00:00
mattf
831c5879e2
Added dccsv43 lead loading format
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Added ability to use security_phrase as a custom CID field per lead
git-svn-id: svn://192.168.202.10@1344 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-02-21 17:06:32 +00:00
mattf
a5903e4d42
Added custom dialplan entries for Servers and System Settings
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git-svn-id: svn://192.168.202.10@1343 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-02-20 19:24:29 +00:00
mattf
2da079c225
Added agent call log view and dispo log file entry option
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git-svn-id: svn://192.168.202.10@1341 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-02-20 17:16:32 +00:00
mattf
c8c322e5cd
updated language builds
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release 2.2.0rc5 flagged
git-svn-id: svn://192.168.202.10@1339 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-02-17 03:42:45 +00:00
mattf
7ba813a4ce
Added vdc_script_notes.php for script tab call notes and appointment setting
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git-svn-id: svn://192.168.202.10@1337 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-02-16 04:21:08 +00:00
mattf
60f30a80cb
Added ability to have a webphone in an IFRAM in the agent browser
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git-svn-id: svn://192.168.202.10@1324 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-02-01 06:48:30 +00:00
mattf
fa86f1a433
Added ignore_list_script_override option for in-groups
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git-svn-id: svn://192.168.202.10@1323 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-27 21:17:21 +00:00
mattf
54dcb9b4bf
Added Vtiger/ViciDial role/user_level customization on sync
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git-svn-id: svn://192.168.202.10@1321 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-27 11:21:51 +00:00
mattf
4fb0104c0f
DB fix for last commit
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git-svn-id: svn://192.168.202.10@1315 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-24 03:38:08 +00:00
mattf
de21f6cbd8
deactivated the SO agent search option, replaced it with LO
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Changed "After hours", "No agent no queue" and "drop timeout reached" DROPs to use AFTHRS/NANQUE/TIMEOT statuses respectively
Added an option to record calls that enter through a DID until they end or enter an in-group queue
Added ability to have AGENTDIRECT calls that drop go to user's defined voicemail box
git-svn-id: svn://192.168.202.10@1314 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-24 03:17:14 +00:00
mattf
d8269d9afe
updated Dutch agent translation
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fixed bug 272, changes made to the database schema
git-svn-id: svn://192.168.202.10@1299 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-09 04:16:02 +00:00
mattf
988c8e48bf
set versions for trunk to 2.4b0.5
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git-svn-id: svn://192.168.202.10@1298 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-08 03:47:51 +00:00