Commit Graph
33 Commits
Author SHA1 Message Date
mattf 1b64716a97 Added In-group options for setting the length of the on hold message and the hold time option press message as well as offering the option to have those two prompts be non-blocking and allow existing newer calls through to agents while the prompts are playing
git-svn-id: svn://192.168.202.10@1437 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-05-23 19:03:35 +00:00
mattf ab2b1ff4ec Added Call Time after-hours filename override options used by inbound groups
Added Campaign setting for inbound queue no dial that will prohibit outbound auto-dialing if there are any allowed in-group calls in queue if enabled

git-svn-id: svn://192.168.202.10@1436 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-05-18 11:19:12 +00:00
mattf 6c58ee31af small fixes for inbound PRESS changes
added csvdcref51 CLI lead loader format

git-svn-id: svn://192.168.202.10@1434 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-05-13 19:39:34 +00:00
mattf 7f02451148 Added several "PRESS-1" options to Hold Time Options settings for in-groups
git-svn-id: svn://192.168.202.10@1432 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-05-13 01:53:02 +00:00
mattf e72a328dc3 Added DISPLAY readonly field typ to custom list fields
git-svn-id: svn://192.168.202.10@1429 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-05-10 15:48:02 +00:00
mattf 559f2523dc Added headers to the list download report
Added field order to custom fields
Added ability to copy custom field definitions between lists

git-svn-id: svn://192.168.202.10@1428 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-05-09 13:25:37 +00:00
mattf 91ff15af07 Added hold time option minimum option to in-groups to prevent hold time option until minimum number of hold seconds
Several changes to the development lists custom fields page

git-svn-id: svn://192.168.202.10@1425 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-05-07 15:37:51 +00:00
mattf bd7ff13e63 Added code for phase 1 of custom list fields
Added 2 variables to astguiclient.conf

git-svn-id: svn://192.168.202.10@1424 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-05-06 23:09:03 +00:00
mattf af0f6d198f Small change to how in-group uniqueid display works, addition of PRESERVE option
git-svn-id: svn://192.168.202.10@1420 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-04-28 10:57:02 +00:00
mattf f5f59f6eaa Added manual dial override as campaign option
Added agent blind monitoring alert campaign options
Added inbound custom call id display options
Added optional phone codec settings
Added ability to block user information in the real-=time report by viewing user
Update Italian agent build in trunk

git-svn-id: svn://192.168.202.10@1417 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-04-25 06:03:36 +00:00
mattf c2d7764b64 Added scheduled_callbacks_count feature to campaigns to define if all active or only live triggered callbacks count is shown to the agent
git-svn-id: svn://192.168.202.10@1413 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-04-20 14:26:28 +00:00
mattf 5291643270 Added list name and list description as script variables in the agent interface
Added CallerIDname extension append option to trunk

git-svn-id: svn://192.168.202.10@1407 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-04-15 03:01:41 +00:00
mattf 308dff1c4d added campaign override for QM callstatus option
git-svn-id: svn://192.168.202.10@1402 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-04-06 03:20:43 +00:00
mattf 715ed94231 Added queuemetrics_callstatus option
Added full logging of user campaign/ingroup rank settings in user modify function

git-svn-id: svn://192.168.202.10@1400 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-04-05 18:58:17 +00:00
mattf 72323b0b48 added Agent Choose Blended option to agent interface
git-svn-id: svn://192.168.202.10@1392 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-04-01 12:02:59 +00:00
mattf 7ae5b43da1 added remote agent extension groups feature
git-svn-id: svn://192.168.202.10@1379 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-03-20 15:33:40 +00:00
mattf 3e0261c503 Added agent_fullscreen User Group option for vicidial.php screen
git-svn-id: svn://192.168.202.10@1377 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-03-17 17:24:22 +00:00
mattf c3628837c5 Added CallCard report export
Added agent screen transfer-conf button display options through user Groups

git-svn-id: svn://192.168.202.10@1369 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-03-13 06:17:41 +00:00
mattf 5833ec44f4 Added Call Card minute balance feature set, see CALLCARD.txt for more info
git-svn-id: svn://192.168.202.10@1367 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-03-12 15:54:03 +00:00
mattf 77a2d6e79c Added queuemetrics_loginout option in system settings
git-svn-id: svn://192.168.202.10@1364 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-03-09 11:31:41 +00:00
mattf 43662c2863 Changed real-time report to default to inbound=Yes
added scheduled callbacks alert option to campaigns

git-svn-id: svn://192.168.202.10@1357 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-03-03 03:20:01 +00:00
mattf 831c5879e2 Added dccsv43 lead loading format
Added ability to use security_phrase as a custom CID field per lead

git-svn-id: svn://192.168.202.10@1344 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-02-21 17:06:32 +00:00
mattf a5903e4d42 Added custom dialplan entries for Servers and System Settings
git-svn-id: svn://192.168.202.10@1343 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-02-20 19:24:29 +00:00
mattf 2da079c225 Added agent call log view and dispo log file entry option
git-svn-id: svn://192.168.202.10@1341 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-02-20 17:16:32 +00:00
mattf c8c322e5cd updated language builds
release 2.2.0rc5 flagged

git-svn-id: svn://192.168.202.10@1339 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-02-17 03:42:45 +00:00
mattf 7ba813a4ce Added vdc_script_notes.php for script tab call notes and appointment setting
git-svn-id: svn://192.168.202.10@1337 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-02-16 04:21:08 +00:00
mattf 60f30a80cb Added ability to have a webphone in an IFRAM in the agent browser
git-svn-id: svn://192.168.202.10@1324 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-02-01 06:48:30 +00:00
mattf fa86f1a433 Added ignore_list_script_override option for in-groups
git-svn-id: svn://192.168.202.10@1323 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-27 21:17:21 +00:00
mattf 54dcb9b4bf Added Vtiger/ViciDial role/user_level customization on sync
git-svn-id: svn://192.168.202.10@1321 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-27 11:21:51 +00:00
mattf 4fb0104c0f DB fix for last commit
git-svn-id: svn://192.168.202.10@1315 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-24 03:38:08 +00:00
mattf de21f6cbd8 deactivated the SO agent search option, replaced it with LO
Changed "After hours", "No agent no queue" and "drop timeout reached" DROPs to use AFTHRS/NANQUE/TIMEOT statuses respectively
Added an option to record calls that enter through a DID until they end or enter an in-group queue
Added ability to have AGENTDIRECT calls that drop go to user's defined voicemail box

git-svn-id: svn://192.168.202.10@1314 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-24 03:17:14 +00:00
mattf d8269d9afe updated Dutch agent translation
fixed bug 272, changes made to the database schema

git-svn-id: svn://192.168.202.10@1299 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-09 04:16:02 +00:00
mattf 988c8e48bf set versions for trunk to 2.4b0.5
git-svn-id: svn://192.168.202.10@1298 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-08 03:47:51 +00:00