ViciDial/agc_2-X
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2d4b4edd1bccb29a4c53a145019d35a84fa7a8b8
Commit Graph
306 Commits
Author SHA1 Message Date
mattf 41ddd27c91 Added extra debugging output to AST_manager_send.pl script for debugging purposes for the action_process.date logfile 
git-svn-id: svn://192.168.202.10@1064 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-02-27 19:58:15 +00:00
mattf 25a194b67c Added download to CSV option to agent status and days reports 
Added multi-campaign option to VDAD outbound report
Added AST_email_web_report.pl script

git-svn-id: svn://192.168.202.10@1062 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-02-25 18:38:52 +00:00
mattf e51cd30a30 In the ADMIN_keepalive_ALL.pl script separated the reloading of Asterisk into 4 steps 
git-svn-id: svn://192.168.202.10@1057 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-02-13 12:38:37 +00:00
mattf 57c3715cc9 fixed carrier modification bugs 
git-svn-id: svn://192.168.202.10@1056 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-02-13 00:15:21 +00:00
mattf d98df74a86 Added comments to auto-configs 
fixed carrier listings bug

git-svn-id: svn://192.168.202.10@1055 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-02-12 23:11:33 +00:00
mattf d600307005 Fixed another small bug in ADMIN_keepalive_ALL.pl configurations and added order bys to put entries in order 
git-svn-id: svn://192.168.202.10@1054 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-02-12 06:25:11 +00:00
mattf 09743de2e1 Fixed small bug in ADMIN_keepalive_ALL.pl multi-server configurations 
git-svn-id: svn://192.168.202.10@1053 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-02-12 06:08:38 +00:00
mattf b2d79cddab Changed numerous files to give VICIDIAL the ability to quickly update conf files(And reload Asterisk) depending on settings in the VICIDIAL admin interface. For more information please look at the ASTERISK_CONF-GEN.txt file. 
git-svn-id: svn://192.168.202.10@1051 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-02-12 00:33:44 +00:00
mattf 3590df00ad Added agent status and multi-day detail reports 
git-svn-id: svn://192.168.202.10@1048 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-02-08 11:32:25 +00:00
mattf 9a993f932d Added duplicate check to areacode_populate script for nanpa list import 
git-svn-id: svn://192.168.202.10@1046 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-02-04 15:02:36 +00:00
mattf 441ca0f77a Added options to disable incomplete QC functionality and to hide outbound list dialing features in the admin interface. 
Added patch for compatibility with Asterisk 1.4 and the Sangoma paraXip CPD (Call Progress Detection) software, as well as VICIDIAL options and programming to allow it to work with CPD

git-svn-id: svn://192.168.202.10@1044 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-02-02 11:40:59 +00:00
mattf ce1adaf802 changed timeonVDADall report to allow for multiple campaign selections 
added purge-table option to area_code populate script

git-svn-id: svn://192.168.202.10@1043 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-01-31 16:31:16 +00:00
mattf 10f1655a14 Added option to use NANPA prefix data to set time zone coding. Data file must be purchased from the VICIDIAL Group 
git-svn-id: svn://192.168.202.10@1040 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-01-29 18:33:54 +00:00
mattf c6bda976aa Added script to allow for batch synchronization between Vtiger 5.0.4 and VICIDIAL. 
Added script to allow for batch loading of leads into Vtiger
Several other Vtiger integration changes
see docs/VTIGER.txt for more info

git-svn-id: svn://192.168.202.10@1039 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-01-28 21:02:17 +00:00
mattf bcb667eef3 added click-to-dial to Vtiger integration 
added agent alert option to vicidial.php
some bug fixes and doc updates

git-svn-id: svn://192.168.202.10@1038 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-01-27 08:03:01 +00:00
mattf cb6d9a1099 Fixed rare issue of an auto call being placed outbound when in INBOUND_MAN dial method. AST_VDauto_dial.pl 
git-svn-id: svn://192.168.202.10@1037 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-01-24 13:50:45 +00:00
mattf 03a5a4e49a Added AGENTDIRECT feature, allows calls to go to logged-in VICIDIAL agents in their own queue without having to create a separate in-group for each agent. You can transfer calls to this using DIDs or VICIDIAL agents using transfer/conf with the destination user ID in the number-to-dial field and the AGENTDIRECT set as the transfer group. 
git-svn-id: svn://192.168.202.10@1032 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-01-15 12:19:42 +00:00
mattf bc8a7280a4 added another queue_log cleanup process to AST_cleanup_agent_log.pl this one for negative call time, usually caused by time sync issues between servers in a multi-server setup 
git-svn-id: svn://192.168.202.10@1030 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-01-10 10:15:21 +00:00
mattf 531ce4daa8 updated docs 
added email option to AST_VDsales_export and other report generating perl scripts

git-svn-id: svn://192.168.202.10@1029 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-01-09 09:59:34 +00:00
mattf 46b15d4baa Added fixed-as400 option to the AST_VD_sales_export.pl script 
changed AST_timeonVDADall monitor links to use 0 prefix instead of 6
other small changes

git-svn-id: svn://192.168.202.10@1028 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-01-06 04:47:23 +00:00
mattf a1599e038b Fixed callerIDnumber bug in AST_VDauto_dial_FILL.pl in branch and trunk 
git-svn-id: svn://192.168.202.10@1022 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-12-11 00:42:09 +00:00
mattf 14a00c925e Added web form target and ability to more easily customize web form variables in vicidial.php 
git-svn-id: svn://192.168.202.10@1019 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-12-09 21:32:45 +00:00
mattf 66675a91b6 Added another queue_log check to the cleanup agent log script 
git-svn-id: svn://192.168.202.10@1018 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-12-08 08:07:01 +00:00
mattf 4fc077d040 Added method for purging extra COMPLETE records from queue_log, AST_cleanup_agent_log.pl 
git-svn-id: svn://192.168.202.10@1007 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-14 07:02:09 +00:00
mattf ef8a9fe445 more changes to vicidial reports 
git-svn-id: svn://192.168.202.10@1001 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-10 05:00:27 +00:00
mattf 87c012775d added many new report features to realtime and closer/ivr reports including inbound-only realtime report 
git-svn-id: svn://192.168.202.10@1000 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-09 05:35:10 +00:00
mattf 50786bbf36 added option for 3way calling dial prefix to campaigns 
added full mysql error logging to vicidial agent web interface

git-svn-id: svn://192.168.202.10@995 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-04 08:27:55 +00:00
mattf d15e029154 added forced pause code use on agent interface 
several report enhancements
some logging changes

git-svn-id: svn://192.168.202.10@992 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-01 13:07:08 +00:00
mattf 6e06dcda2d remote agent DROP status fix 
italian translation build update

git-svn-id: svn://192.168.202.10@990 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-26 16:57:13 +00:00
mattf 10a30940fe some changes to queue_log logging 
added inbound call stats option to Realtime timeonVDAD screen

git-svn-id: svn://192.168.202.10@984 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-22 19:01:25 +00:00
mattf 0a04faf3c3 bug fixes and translations updates 
git-svn-id: svn://192.168.202.10@982 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-21 11:53:23 +00:00
mattf 21276c1ac1 logging fixes and queue_log fixes 
AST_VDauto_dial.pl fix for deleting vicidial_auto_calls entries

git-svn-id: svn://192.168.202.10@979 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-20 08:06:16 +00:00
mattf 85ca6f7e6b fixes for manual dial leave 3-way conferences issues 
git-svn-id: svn://192.168.202.10@976 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-13 22:26:53 +00:00
mattf 5ba01f7292 added ability to specify the callerid of an outbound conference call within vicidial.php 
reworked VICIDIAL fronter/closer transfers to be more reliable on high-load systems

git-svn-id: svn://192.168.202.10@959 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-10 19:30:48 +00:00
mattf c54a5b6873 fixed issues with remote agent pl script 
added hangup for left 3way vicidial_conferences in conf_update script

git-svn-id: svn://192.168.202.10@958 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-09 14:11:56 +00:00
mattf b61ea16361 added many new inbound groups options including place-in-line and estimated hold time 
added DID call routing features from web interface
docs updates and example conf files updates

git-svn-id: svn://192.168.202.10@957 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-07 09:34:41 +00:00
mattf 0115f559b0 rewrote leave-3way call functionality in vicidial.php for external calls 
added more conferences and made some changes to the default extensions.conf files

git-svn-id: svn://192.168.202.10@951 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-09-15 22:01:26 +00:00
mattf 3900544b99 added campaign-specific DNC feature, affected 11 scripts 
updated docs for new versions

git-svn-id: svn://192.168.202.10@948 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-09-10 05:26:13 +00:00
mikec f1e314125d Fixed bug that on systems where mysql root user has a password the mysqldump would not work 
Fixed bug that on systems that do not use rc.local the backup of the other conf files would fail


git-svn-id: svn://192.168.202.10@947 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-09-08 18:52:59 +00:00
mattf af2d33c881 added campaign option to allow for restriction of manual dialing to only the leads within the lists for the active campaigns 
added option (for IE users only) to copy a field to the agent computer's clipboard upon a call being sent to an agent
added new method for alternate number dialing, allowing over 65,000 alternate numbers per lead. Leads must be loaded using the CLI lead loader

git-svn-id: svn://192.168.202.10@945 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-09-02 11:10:33 +00:00
mattf f1f955fda9 fix bug in VICIDIAL_IN_new_leads_file.pl 
git-svn-id: svn://192.168.202.10@940 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-08-13 05:52:10 +00:00
mattf cbaf2010a2 bug fix for all audio handling scripts 
logging fix for ALL_inbound/_outbound and vdc_db_query.php scripts for specific situations on blended call handling systems

git-svn-id: svn://192.168.202.10@931 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-08-04 23:14:42 +00:00
mattf c17292ae7e optimized all AST_CRON_audio handling scripts to be more efficient 
added new minicsv file format for CLI lead loader script
in trunk, added new non-agent API script(add a new lead)

git-svn-id: svn://192.168.202.10@930 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-08-01 04:52:26 +00:00
mattf 49bc6e6f14 changed recording extension in vicidial.php 
IMPORTANT! add 58600XXX to your dialplan, see extensions.conf.sample for info
added new QC-related fields to admin.php
added new QC_gather_records.pl script
made several changes to the QC_process doc
fixed ALL_inbound AGI voicemail bug

git-svn-id: svn://192.168.202.10@926 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-07-22 22:54:17 +00:00
mattf 4b2584488c bug fixes and tweaks for new Lead Recycling method 
git-svn-id: svn://192.168.202.10@922 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-07-13 22:02:40 +00:00
mattf a7cef459d6 added last_local_call_time field to vicidial_list table. This change affected many scripts from the hopper loaders to the lead loaders to the vdc_db_query.php agent-side script. A script was created to populate this field from the logs: VICIDIAL_last_local_call_time_UPDATE.pl 
git-svn-id: svn://192.168.202.10@921 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-07-13 15:45:22 +00:00
mattf 3d0bc2da57 added without-logs option to ADMIN_backup script for database dump 
added multi-dnc submit to admin.php
added more debug output to AST_VDhopper script

git-svn-id: svn://192.168.202.10@890 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-06-11 10:31:22 +00:00
mattf 525380c1e1 minor bug fixed in ADMIN_timeclock_auto_logout.pl update 
git-svn-id: svn://192.168.202.10@889 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-06-04 11:35:15 +00:00
mattf a38a86656f add calls in queue display to vicidial.php in branch 2.0.4 
reduce delays in dialing and actions sending scripts

git-svn-id: svn://192.168.202.10@888 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-06-04 08:05:43 +00:00
mattf cb8dedfae2 Added ADMIN_timeclock auto logout script 
git-svn-id: svn://192.168.202.10@885 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-05-29 07:28:35 +00:00