mattf
300ce5380f
Added new Real-Time Whiteboard multi-report
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git-svn-id: svn://192.168.202.10@2848 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-10-28 13:36:05 +00:00
mattf
391adf8172
Added server function to clear agent conferences
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git-svn-id: svn://192.168.202.10@2843 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-10-19 02:37:48 +00:00
mattf
5cbe720eee
Added scheduled_callbacks_email_alert campaign option
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git-svn-id: svn://192.168.202.10@2842 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-10-19 02:12:27 +00:00
mattf
599632f1db
Added webphone_layout option to phones and user groups
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git-svn-id: svn://192.168.202.10@2840 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-10-11 19:35:55 +00:00
mattf
03a621e986
Added inbound list script override, Issue #1038
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Updated QueueMetrics doc
git-svn-id: svn://192.168.202.10@2835 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-10-07 02:10:18 +00:00
mattf
d90aadd9b9
Fix for remote agent modify overlap issue in admin.php
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git-svn-id: svn://192.168.202.10@2833 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-10-05 21:09:16 +00:00
mattf
ae1ab8e2d1
Moved user IP Lists permissions to new security section in Modify User page
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git-svn-id: svn://192.168.202.10@2830 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-10-01 19:47:24 +00:00
mattf
d355b2f13a
Added extension append cidname options
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Added custom reports link variables
git-svn-id: svn://192.168.202.10@2825 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-09-30 13:14:52 +00:00
mattf
c2076729f6
Fix for Test Call function for Asterisk 13
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git-svn-id: svn://192.168.202.10@2822 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-09-26 20:50:37 +00:00
mattf
1e27a05022
Added DID System-wide filter option to System Settings
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Added DNC.COM inbound number filtering with DNCcom_inbound_filter.php
git-svn-id: svn://192.168.202.10@2821 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-09-25 17:29:30 +00:00
mattf
7c00875818
Added option for Auto-inactive of expired lists
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Fixed issue with using CALLID at beginning of recording filename
Added partial experimantal Asterisk 13 compatibility
git-svn-id: svn://192.168.202.10@2817 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-09-21 12:28:02 +00:00
mattf
e8529862fe
Added Agent Inbound Status Summary Report
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git-svn-id: svn://192.168.202.10@2813 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-09-13 13:09:41 +00:00
mattf
4b13bf13e9
Added Inbound DID Summary Report
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git-svn-id: svn://192.168.202.10@2811 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-08-29 01:09:07 +00:00
mattf
09629beb63
Added filename_override option for Automated Reports, added more space for report_times
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More cleanup of reports and formatting
git-svn-id: svn://192.168.202.10@2809 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-08-25 21:11:38 +00:00
mattf
cb85ef0cf1
Fix for issue #1036 , title tags issue
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git-svn-id: svn://192.168.202.10@2807 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-08-22 00:14:15 +00:00
mattf
538b70493e
Added system setting to allow Lead Management admin utilities to handle
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active lists.
Changed Advanced Lead Management tool to allow you to select multiple lists.
Added HTML display option to several reports
git-svn-id: svn://192.168.202.10@2806 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-08-19 15:34:05 +00:00
mattf
4e84c40ad3
Added User Group Detail Hourly Report
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git-svn-id: svn://192.168.202.10@2805 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-08-18 11:55:11 +00:00
mattf
b047a748dc
Added In-Group option to ask callers if they would take a survey after agent has handled their call. Overrides agent HANGUP CUSTOMER button to send call to survey instead. Includes sample 'survey_' audio
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Added HTML option to User Group Hourly Detail report
Small fix for XFER LINE HUNG UP detection
git-svn-id: svn://192.168.202.10@2804 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-08-17 17:34:09 +00:00
mattf
ce38eea9f6
Fix for empty agent_choose_territories value in admin.php
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git-svn-id: svn://192.168.202.10@2794 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-07-17 18:46:10 +00:00
mattf
daab6a9af9
Changed password fields to allow up to 100 character passwords. Also changed
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password recommendations to emphasize length over complexity.
git-svn-id: svn://192.168.202.10@2782 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-06-24 01:45:41 +00:00
mattf
77dd548873
Added hide_inactive_lists system settings option
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git-svn-id: svn://192.168.202.10@2779 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-06-13 13:21:20 +00:00
mattf
cee52889a0
Added basic one-way Cross-Cluster-Communication feature
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Added ccc_lead_info API function
If phone entry fullname and cidnumber are empty, don't populate a callerid conf line in ADMIN_keepalive_ALL.pl script
git-svn-id: svn://192.168.202.10@2776 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-06-09 20:13:55 +00:00
mattf
eabd28b7ef
Added Agent Events Push features
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git-svn-id: svn://192.168.202.10@2764 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-05-31 13:38:33 +00:00
mattf
4e8f877f4b
Added additional variable filtering
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git-svn-id: svn://192.168.202.10@2760 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-05-27 07:14:38 +00:00
mattf
0f776c083c
Added logging of Real-Time report monitoring, and report in Admin Utilities
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git-svn-id: svn://192.168.202.10@2756 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-05-16 10:46:39 +00:00
mattf
f9b6e8197e
Added code for WebRTC phones in phone_only.php script
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git-svn-id: svn://192.168.202.10@2752 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-05-11 15:17:50 +00:00
mattf
a9d125ca56
Added three_way_record_stop and hangup_xfer_record_start campaign features
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git-svn-id: svn://192.168.202.10@2745 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-30 14:43:20 +00:00
mattf
bb26594eb8
Added campaign option for Callbacks Display Days which can limit the scheduled callbacks displayed to an agent by a number of days from now
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git-svn-id: svn://192.168.202.10@2744 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-29 12:57:35 +00:00
mattf
615208bec4
Added Inbound and Advanced Forecasting Reports
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git-svn-id: svn://192.168.202.10@2743 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-29 01:14:30 +00:00
mattf
b7f75fa0d3
Fixed issue with entries in this server lists in admin.php
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git-svn-id: svn://192.168.202.10@2738 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-25 17:55:56 +00:00
mattf
387d40fcf6
Added colon as possible character in did_pattern value in admin.php
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git-svn-id: svn://192.168.202.10@2735 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-20 16:05:00 +00:00
mattf
235b68b124
Added ready_max_logout campaign/user setting and routing_prefix server setting
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git-svn-id: svn://192.168.202.10@2732 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-16 21:23:00 +00:00
mattf
02ba88cec4
Updated AST_parkstats.php for new park logging, and added link to it from Admin Utilites
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Added park_rpt display option to User Stats, will show uer parked calls
Fixed minor logging issue in agi-VDAD_ALL_inbound.agi script
git-svn-id: svn://192.168.202.10@2730 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-13 02:48:52 +00:00
mattf
ad2758f7ce
Added dl_minutes option for drop lists
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git-svn-id: svn://192.168.202.10@2728 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-10 18:05:45 +00:00
mattf
47703e1a1e
Added IP Lists feature, allowing creating of lists of IP Addresses that can
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be used as whitelists on a User Group basis for Agent, Admin and API
web resources.
git-svn-id: svn://192.168.202.10@2726 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-10 02:30:33 +00:00
mattf
5ebad5b39c
Added Agents count on server page
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git-svn-id: svn://192.168.202.10@2725 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-07 11:54:13 +00:00
mattf
064746c2bb
Fixed translation phrases in callbacks list in admin.php, issue #1006
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Updated system load stats collection in AST_update.pl for Linux kernel 2.6+
git-svn-id: svn://192.168.202.10@2718 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-30 14:12:52 +00:00
mattf
1d97a3aec8
minor change to drop lists schema
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git-svn-id: svn://192.168.202.10@2716 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-28 03:01:11 +00:00
mattf
5eed8b273c
Added USER_CUSTOM_ options to campaign custom callerID setting to allow for
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custom caller IDs to be used per agent in MANUAL and INBOUND_MAN modes
git-svn-id: svn://192.168.202.10@2715 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-27 21:10:56 +00:00
mattf
c5a734ccf6
Added Drop Lists feature, allowing you to add new leads to a list built from
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DROP calls from inbound groups on a scheduled basis.
git-svn-id: svn://192.168.202.10@2714 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-27 19:56:06 +00:00
mattf
e854893198
Added ability to use a special filter phone group entry "BLANK" for a blank CIDnumber
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git-svn-id: svn://192.168.202.10@2711 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-22 21:31:33 +00:00
mattf
0715b34f25
Added pause code time limits warning feature
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git-svn-id: svn://192.168.202.10@2709 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-21 16:16:45 +00:00
mattf
6feb8bde5c
Added conf_qualify phones option for IAX
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git-svn-id: svn://192.168.202.10@2708 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-20 17:53:56 +00:00
mattf
551237ddcb
Fix in in-group copy SQL in admin.php
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git-svn-id: svn://192.168.202.10@2703 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-15 10:37:50 +00:00
mattf
7388e3d481
Added CHAT option to Inbound Queue No Dial campaign setting to prevent
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outbound auto-dialing if a chat is waiting for an agent
git-svn-id: svn://192.168.202.10@2702 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-14 18:32:14 +00:00
mattf
5d8d27f224
Fixes for QC allowed campaign permissions, issue #1003
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git-svn-id: svn://192.168.202.10@2700 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-11 14:32:05 +00:00
mattf
efef4d5a2f
Added campaign agent_xfer_validation option and ingroup populate_state_areacode option
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git-svn-id: svn://192.168.202.10@2698 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-09 20:54:47 +00:00
mattf
f397b629c9
Added admin Automated Reports section, allowing easier web configuration of scheduled reports being sent by Email or FTP.
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git-svn-id: svn://192.168.202.10@2695 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-05 04:34:52 +00:00
mattf
06d93210d6
Changed emergency logout to hangup all agent session calls, and more logging, issue #819
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git-svn-id: svn://192.168.202.10@2691 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-28 21:31:57 +00:00
mattf
e905def04a
Change to allow horizontal_bar_chart header to be translated, issue #991
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git-svn-id: svn://192.168.202.10@2689 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-28 03:42:19 +00:00