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Added Agent Inbound Status Summary Report

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git-svn-id: svn://192.168.202.10@2813 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2017-09-13 13:09:41 +00:00
parent c58b8ec413
commit e8529862fe
4 changed files with 1305 additions and 4 deletions
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UPGRADE
+2
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@@ -192,6 +192,8 @@ OTHER CHANGES:
45. Added Inbound DID Summary Report
46. Added Agent Inbound Status Summary Report
www/vicidial/AST_agent_inbound_status.php
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www/vicidial/admin.php
+7 -4
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@@ -120,9 +120,9 @@ $PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
$PHP_SELF=$_SERVER['PHP_SELF'];
$QUERY_STRING = getenv("QUERY_STRING");
$Vreports = 'NONE, Real-Time Main Report, Real-Time Campaign Summary, Inbound Report, Inbound Report by DID, Inbound Service Level Report, Inbound Summary Hourly Report, Inbound Daily Report, Inbound DID Report, Inbound DID Summary Report, Agent DID Report, Inbound IVR Report, Inbound Forecasting Report, Advanced Forecasting Report, Outbound Calling Report, Outbound Summary Interval Report, Outbound IVR Report, Fronter - Closer Report, Fronter - Closer Detail Report, Lists Campaign Statuses Report, Lists Statuses Report, Campaign Status List Report, Export Calls Report, Export Leads Report, Agent Time Detail, Agent Status Detail, Agent Performance Detail, Team Performance Detail, Performance Comparison Report, Single Agent Daily, Single Agent Daily Time, User Group Login Report, User Group Hourly Report, User Group Detail Hourly Report, User Timeclock Report, User Group Timeclock Status Report, User Timeclock Detail Report, Server Performance Report, Administration Change Log, List Update Stats, User Stats, User Time Sheet, Download List, Dialer Inventory Report, Maximum System Stats, Maximum Stats Detail, Search Leads Logs, Email Log Report, Carrier Log Report, Campaign Debug, Asterisk Debug, Hangup Cause Report, Lists Pass Report, Called Counts List IDs Report, Agent Debug Log Report, Agent Parked Call Report, Agent-Manager Chat Log, Recording Access Log Report, API Log Report, Real-Time Monitoring Log Report';
$Vreports = 'NONE, Real-Time Main Report, Real-Time Campaign Summary, Inbound Report, Inbound Report by DID, Inbound Service Level Report, Inbound Summary Hourly Report, Inbound Daily Report, Inbound DID Report, Inbound DID Summary Report, Agent DID Report, Inbound IVR Report, Inbound Forecasting Report, Advanced Forecasting Report, Outbound Calling Report, Outbound Summary Interval Report, Outbound IVR Report, Fronter - Closer Report, Fronter - Closer Detail Report, Lists Campaign Statuses Report, Lists Statuses Report, Campaign Status List Report, Export Calls Report, Export Leads Report, Agent Time Detail, Agent Status Detail, Agent Inbound Status Summary, Agent Performance Detail, Team Performance Detail, Performance Comparison Report, Single Agent Daily, Single Agent Daily Time, User Group Login Report, User Group Hourly Report, User Group Detail Hourly Report, User Timeclock Report, User Group Timeclock Status Report, User Timeclock Detail Report, Server Performance Report, Administration Change Log, List Update Stats, User Stats, User Time Sheet, Download List, Dialer Inventory Report, Maximum System Stats, Maximum Stats Detail, Search Leads Logs, Email Log Report, Carrier Log Report, Campaign Debug, Asterisk Debug, Hangup Cause Report, Lists Pass Report, Called Counts List IDs Report, Agent Debug Log Report, Agent Parked Call Report, Agent-Manager Chat Log, Recording Access Log Report, API Log Report, Real-Time Monitoring Log Report';
$UGreports = 'ALL REPORTS, NONE, Real-Time Main Report, Real-Time Campaign Summary, Inbound Report, Inbound Report by DID, Inbound Service Level Report, Inbound Summary Hourly Report, Inbound Daily Report, Inbound DID Report, Inbound DID Summary Report, Agent DID Report, Inbound Email Report, Inbound Chat Report, Inbound IVR Report, Inbound Forecasting Report, Advanced Forecasting Report, Outbound Calling Report, Outbound Summary Interval Report, Outbound IVR Report, Fronter - Closer Report, Fronter - Closer Detail Report, Lists Campaign Statuses Report, Lists Statuses Report, Campaign Status List Report, Export Calls Report, Export Leads Report, Agent Time Detail, Agent Status Detail, Agent Performance Detail, Team Performance Detail, Performance Comparison Report, Single Agent Daily, Single Agent Daily Time, User Group Login Report, User Group Hourly Report, User Group Detail Hourly Report, User Timeclock Report, User Group Timeclock Status Report, User Timeclock Detail Report, Server Performance Report, Administration Change Log, List Update Stats, User Stats, User Time Sheet, Download List, Dialer Inventory Report, Custom Reports Links, CallCard Search, Maximum System Stats, Maximum Stats Detail, Search Leads Logs, Email Log Report, Lists Pass Report, Called Counts List IDs Report, Front Page System Summary, Report Page Servers Summary, Admin Utilities Page, Agent Debug Log Report, Agent Parked Call Report, Agent-Manager Chat Log, Recording Access Log Report, API Log Report, Real-Time Monitoring Log Report';
$UGreports = 'ALL REPORTS, NONE, Real-Time Main Report, Real-Time Campaign Summary, Inbound Report, Inbound Report by DID, Inbound Service Level Report, Inbound Summary Hourly Report, Inbound Daily Report, Inbound DID Report, Inbound DID Summary Report, Agent DID Report, Inbound Email Report, Inbound Chat Report, Inbound IVR Report, Inbound Forecasting Report, Advanced Forecasting Report, Outbound Calling Report, Outbound Summary Interval Report, Outbound IVR Report, Fronter - Closer Report, Fronter - Closer Detail Report, Lists Campaign Statuses Report, Lists Statuses Report, Campaign Status List Report, Export Calls Report, Export Leads Report, Agent Time Detail, Agent Status Detail, Agent Inbound Status Summary, Agent Performance Detail, Team Performance Detail, Performance Comparison Report, Single Agent Daily, Single Agent Daily Time, User Group Login Report, User Group Hourly Report, User Group Detail Hourly Report, User Timeclock Report, User Group Timeclock Status Report, User Timeclock Detail Report, Server Performance Report, Administration Change Log, List Update Stats, User Stats, User Time Sheet, Download List, Dialer Inventory Report, Custom Reports Links, CallCard Search, Maximum System Stats, Maximum Stats Detail, Search Leads Logs, Email Log Report, Lists Pass Report, Called Counts List IDs Report, Front Page System Summary, Report Page Servers Summary, Admin Utilities Page, Agent Debug Log Report, Agent Parked Call Report, Agent-Manager Chat Log, Recording Access Log Report, API Log Report, Real-Time Monitoring Log Report';
$Vtables = 'NONE,log_noanswer,did_agent_log,contact_information';
@@ -4170,12 +4170,13 @@ else
# 170821-2009 - Fix for issue #1036
# 170825-1708 - Added filename_override option for Automated Reports, added more space for report_times
# 170828-2105 - Added Inbound DID Summary Report
# 170913-0908 - Added Agent Inbound Status Summary Report
#
# make sure you have added a user to the vicidial_users MySQL table with at least user_level 9 to access this page the first time
$admin_version = '2.14-627a';
$build = '170828-2105';
$admin_version = '2.14-628a';
$build = '170913-0908';
$STARTtime = date("U");
$SQLdate = date("Y-m-d H:i:s");
@@ -39114,6 +39115,8 @@ if ($ADD==999999)
{echo "<LI><a href=\"AST_agent_time_detail.php\"><FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK size=2>"._QXZ("Agent Time Detail")."</a></FONT>\n";}
if ( (preg_match("/Agent Status Detail/",$LOGallowed_reports)) or (preg_match("/ALL REPORTS/",$LOGallowed_reports)) )
{echo "<LI><a href=\"AST_agent_status_detail.php\"><FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK size=2>"._QXZ("Agent Status Detail")."</a></FONT>\n";}
if ( (preg_match("/Agent Inbound Status Summary/",$LOGallowed_reports)) or (preg_match("/ALL REPORTS/",$LOGallowed_reports)) )
{echo " - <a href=\"AST_agent_inbound_status.php\"><FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK size=2>"._QXZ("Inbound Summary")."</a></FONT>\n";}
if ( (preg_match("/Agent Performance Detail/",$LOGallowed_reports)) or (preg_match("/ALL REPORTS/",$LOGallowed_reports)) )
{echo "<LI><a href=\"AST_agent_performance_detail.php\"><FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK size=2>"._QXZ("Agent Performance Detail")."</a></FONT>\n";}
if ( (preg_match("/Team Performance Detail/",$LOGallowed_reports)) or (preg_match("/ALL REPORTS/",$LOGallowed_reports)) )
www/vicidial/user_status.php
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@@ -40,6 +40,7 @@
# 170217-1213 - Fixed non-latin auth issue #995
# 170228-1623 - Changed emergency logout to hangup all agent session calls, and more logging
# 170409-1555 - Added IP List validation code
# 170912-1704 - Removed non-functional change-campaign feature
#
$startMS = microtime();
@@ -945,6 +946,7 @@ if ($agents_to_print > 0)
if ($change_agent_campaign > 0)
{
/*
echo "<form action=$PHP_SELF method=POST>\n";
echo "<input type=hidden name=DB value=\"$DB\">\n";
echo "<input type=hidden name=user value=\"$user\">\n";
@@ -959,6 +961,7 @@ if ($agents_to_print > 0)
}
echo "</SELECT>\n";
echo "<input type=submit name=submit value='"._QXZ("CHANGE")."' disabled><BR></form>\n";
*/
echo "<form action=$PHP_SELF method=POST>\n";
echo "<input type=hidden name=DB value=\"$DB\">\n";
@@ -966,6 +969,7 @@ if ($agents_to_print > 0)
echo "<input type=hidden name=stage value=\"log_agent_out\">\n";
echo "<input type=submit name=submit value=\""._QXZ("EMERGENCY LOG AGENT OUT")."\"> &nbsp; "._QXZ("NOTE: this will hang up all calls in the agent session")."<BR></form>\n";
}
}
else