ViciDial/agc_2-X
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3900544b99614d5be038b9cc822a3d33bb16dba6
Commit Graph
228 Commits
Author SHA1 Message Date
mattf 3900544b99 added campaign-specific DNC feature, affected 11 scripts 
updated docs for new versions

git-svn-id: svn://192.168.202.10@948 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-09-10 05:26:13 +00:00
mattf af2d33c881 added campaign option to allow for restriction of manual dialing to only the leads within the lists for the active campaigns 
added option (for IE users only) to copy a field to the agent computer's clipboard upon a call being sent to an agent
added new method for alternate number dialing, allowing over 65,000 alternate numbers per lead. Leads must be loaded using the CLI lead loader

git-svn-id: svn://192.168.202.10@945 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-09-02 11:10:33 +00:00
mattf c17292ae7e optimized all AST_CRON_audio handling scripts to be more efficient 
added new minicsv file format for CLI lead loader script
in trunk, added new non-agent API script(add a new lead)

git-svn-id: svn://192.168.202.10@930 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-08-01 04:52:26 +00:00
mattf 49bc6e6f14 changed recording extension in vicidial.php 
IMPORTANT! add 58600XXX to your dialplan, see extensions.conf.sample for info
added new QC-related fields to admin.php
added new QC_gather_records.pl script
made several changes to the QC_process doc
fixed ALL_inbound AGI voicemail bug

git-svn-id: svn://192.168.202.10@926 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-07-22 22:54:17 +00:00
mattf 86238c8316 added lead recycle limit counts to admin.php 
set 2.0.4 branch to RC3 release

git-svn-id: svn://192.168.202.10@924 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-07-16 03:56:39 +00:00
mattf 1e058d930e documentation and example file updates 
git-svn-id: svn://192.168.202.10@923 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-07-15 03:56:54 +00:00
mattf 7ec8917bdc fixed vicidial.php bug when alt-dialing and clicking on the hangup button at the right time overwrites alt dial links. Shows most on high-latency web connections 
git-svn-id: svn://192.168.202.10@918 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-07-10 05:36:59 +00:00
mattf 78cf8e3251 changed example conf files to UNIX file format 
git-svn-id: svn://192.168.202.10@914 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-07-09 14:28:17 +00:00
mattf f818a2aaf0 added status time stats to VDAD and CLOSER reports 
added default-alt-dial option to vicidial.php

git-svn-id: svn://192.168.202.10@912 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-07-09 07:58:15 +00:00
mattf 4ef83ca186 some minor database changes 
changes to vicidial.php and helper apps to link recording_log entries to vicidial_log and vicidial_closer_log entries.

git-svn-id: svn://192.168.202.10@911 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-07-08 03:42:00 +00:00
mattf 4a44e08def moved the seconds field in vicidial.php 
added API functions for hangup and dispo to agent interface
added campaign option for queue calls waiting count

git-svn-id: svn://192.168.202.10@906 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-07-04 03:02:50 +00:00
mattf 2edff513ab finished timeclock_edit.php script 
basic functionality of timeclock features are done

git-svn-id: svn://192.168.202.10@904 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-07-01 17:28:37 +00:00
mattf 6f106c8702 more work on timeclock edit page 
fixed display bug in timeonVDADall report
added queue_log logging to manual dial and inbound calling

git-svn-id: svn://192.168.202.10@902 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-07-01 02:52:49 +00:00
mattf 44315a0a34 fixed bug in vicidial.php manual dial that did not populate source_id 
changed campaign_cid to VARCHAR(20) in Trunk

git-svn-id: svn://192.168.202.10@900 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-06-28 06:56:36 +00:00
frankw fd1ed74c89 Detailed Hardware Specification 
git-svn-id: svn://192.168.202.10@897 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-06-26 09:20:56 +00:00
mattf b0818ecbc5 added DISPO status to timeonVDADall report 
fixed VDAD stats Human Answered calculations
timeclock report calculations fixed for same day numbers

git-svn-id: svn://192.168.202.10@893 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-06-20 04:40:20 +00:00
mikec 456c4927de Added line for ParceExcel cpan module fix. 
git-svn-id: svn://192.168.202.10@891 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-06-18 15:13:02 +00:00
mattf 3d0bc2da57 added without-logs option to ADMIN_backup script for database dump 
added multi-dnc submit to admin.php
added more debug output to AST_VDhopper script

git-svn-id: svn://192.168.202.10@890 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-06-11 10:31:22 +00:00
mattf 703dc51d48 added timeclock_status.php page for user_group status of timeclock and vicidial logins for users 
git-svn-id: svn://192.168.202.10@887 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-06-03 19:21:29 +00:00
mattf 8fe0263662 refinements to the Survey functions of the ALL_outbound AGI script 
git-svn-id: svn://192.168.202.10@883 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-05-28 23:20:25 +00:00
mattf d0e30f3b95 Added ALL_outbound survey configuration through admin.php 
added timeclock log alteration permissions to vicidial_users
added logging table for admin

git-svn-id: svn://192.168.202.10@882 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-05-28 20:15:04 +00:00
mattf 3bb9a7064c added timeclock auto-logout script and associated changes to admin.php/install.pl/update_server_ip/timeclock.php scripts and the database 
git-svn-id: svn://192.168.202.10@880 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-05-26 18:10:21 +00:00
mattf c8902422e2 added vicidial_timeclock_audit_log for a non-editable log 
fixed database inconsistencies in files.

git-svn-id: svn://192.168.202.10@879 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-05-26 04:10:08 +00:00
mattf b7b9dfcdcf Added agi-VDAD_inbound_calltime_check.agi script which gives the ability to have inbound IVR calls(before they have gotten to an in-group[queue]) to be in the vicidial_auto_calls table under the IVR status. Also gives the ability to use a calltime scheme for calls not yet in an in-group 
Changes to AST_VDauto_dial.pl and FastAGI_log.pl scripts to accomodate the new IVR status in the vicidial_auto_calls table.
Added a doc(Inbound_VDAC_IVR.txt) to explain this feature and give an example

git-svn-id: svn://192.168.202.10@875 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-05-25 15:24:01 +00:00
mattf 3b911e94ac changed vicidial_timeclock_log table and associated code to allow for easier inter-operability and tracking. 
git-svn-id: svn://192.168.202.10@874 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-05-24 06:36:20 +00:00
mattf b181434db3 Added timeclock.php for user timeclock logging in and out and linked to it from vicidial.php/admin.php/welcome.php 
Added vicidial_redirect.php for easy redirection of bookmarked vicidial.php phone login links
Fixed bug in service level report

git-svn-id: svn://192.168.202.10@872 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-05-23 20:52:14 +00:00
mikec 0ba8bd3862 added documentation for the new ALL_outbound agi into the dialplan. 
git-svn-id: svn://192.168.202.10@871 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-05-23 15:31:58 +00:00
mattf 01ebe3400f added SURVEY script functionality to ALL_outbound script 
added posttime update to ALL_inbound script to prevent timeouts on playing of hold message
added calls-in-queue display to agent vicidial.php screen

git-svn-id: svn://192.168.202.10@869 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-05-20 09:01:03 +00:00
mattf ff5360862e added new closer/inbound service level report 
started work on timeclock feature, added auto-generate UserIDs and shifts to admin.php

git-svn-id: svn://192.168.202.10@864 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-05-16 09:25:09 +00:00
mattf bd50fa82c7 added phones_alias feature to allow for an alias to a group of phones entries for easier phone-login-load-balancing 
Updated install docs to use Apache 2.2.8 and PHP 5.2.6
Update to Closer report

git-svn-id: svn://192.168.202.10@852 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-05-06 13:15:43 +00:00
frankw c4db02aedb Making eAccelerator more "mandatory" due to load issues when not installed. 
git-svn-id: svn://192.168.202.10@850 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-04-30 02:13:16 +00:00
mattf 023b83fec4 made several changes to UTF8 compatibility for internationalization. 
better importing/display of non-latin leads
rewriting of UTF8 database commands for scripts
updating of docs
building of language builds for 2.0.4 branch
addition of vicidial_it Italian Administration it_language_admin.txt and build

git-svn-id: svn://192.168.202.10@848 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-04-29 08:32:42 +00:00
frankw 6cc0c6bbd1 make mp3 files pop up the file save dialog instead of playing and leaving the page, allows for more reliable play of mp3 files. 
git-svn-id: svn://192.168.202.10@847 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-04-23 10:42:04 +00:00
frankw 2b3c4e6380 Little file that helps to install working Vicidial System on OpenSuSE 10.3 
git-svn-id: svn://192.168.202.10@845 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-04-23 04:47:37 +00:00
mattf 641fe3ab5c Added phone login to timeonVDAD reports 
Added toggled sorting columns for timeonVDADall report
updated BASE INSTALL doc and vicidial.php comments

git-svn-id: svn://192.168.202.10@843 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-04-22 07:07:48 +00:00
mattf 704702bfa9 updated docs 
changed manager send scripts to add more logging and send more commands per second

git-svn-id: svn://192.168.202.10@842 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-04-18 14:16:19 +00:00
frankw c1284ec0c6 Little file that helps to install working Vicidial System on OpenSuSE 10.3 
git-svn-id: svn://192.168.202.10@841 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-04-18 06:15:39 +00:00
mattf 41e886660c added ability to update the computer_ip in the phones table upon vicidial.php agent login 
added QC status codes section to admin.php

git-svn-id: svn://192.168.202.10@834 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-04-16 10:18:12 +00:00
frankw d662981365 First Part of Scratch install to install working Vicidial System on OpenSuSE 10.3 
git-svn-id: svn://192.168.202.10@832 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-04-14 19:04:13 +00:00
mattf 787d705d9b fixed scratch_install examples issue: AGI(AGI(agi 
git-svn-id: svn://192.168.202.10@830 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-04-13 19:34:31 +00:00
mattf 4d30c68e94 Several updates to documentation as well as update to meetme.conf for more conferences 
git-svn-id: svn://192.168.202.10@826 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-04-08 11:53:58 +00:00
mattf d05b28f58c updated SCRATCH_INSTALL to use tempfs and added several kernel configuration recommendations 
git-svn-id: svn://192.168.202.10@825 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-04-06 08:05:33 +00:00
mattf 9ef6698889 docs update 
git-svn-id: svn://192.168.202.10@823 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-04-02 08:30:59 +00:00
mattf d060d717ba bug fix for agi-VDAD_ALL_inbound.agi for fewest calls 
bug fixes for manual dial transfers to closer

git-svn-id: svn://192.168.202.10@821 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-04-02 05:46:22 +00:00
mattf 725d2a7839 updated docs 
added performance tuning extensions to default extensions.conf files

git-svn-id: svn://192.168.202.10@819 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-31 09:43:38 +00:00
mattf 6aa006e898 fixed bug in vicidial.php/vdc_db_query on VDAD calls 
added fcstats.php fronter/closer stats for in-groups

git-svn-id: svn://192.168.202.10@816 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-28 15:57:41 +00:00
mikec 8708f901b6 Added a features.conf.sample that has Asterisk's blind transfer ability effectively disabled. 
Made install.pl install features.conf.sample if the user selects to install Asterisk config samples.


git-svn-id: svn://192.168.202.10@813 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-25 21:00:08 +00:00
mattf 13d8627467 added "quiet" class to musiconhold and documentation. 
docs now show how to make MoH files at half volume

git-svn-id: svn://192.168.202.10@811 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-25 01:53:15 +00:00
frankw 4003d0c78c Change to use tmpfs for recording to RAM 
affects and 
UPGRADE
SCRATCH_INSTALL

git-svn-id: svn://192.168.202.10@804 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-20 06:49:41 +00:00
mattf 88b9c99360 added more information to the LOAD_BALANCE document 
fixed bug in AST_timeonVDADall.php script

git-svn-id: svn://192.168.202.10@803 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-20 06:45:29 +00:00