mattf
0b2408b88b
Added agent_heartbeat for 3way-press-1 outside-agents
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git-svn-id: svn://192.168.202.10@3797 3d104415-ff17-0410-8863-d5cf3c621b8a
2024-01-15 05:01:58 +00:00
mattf
8e9422c0df
Added call_channel and call_transfer logging for 3way-press outside-agents
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git-svn-id: svn://192.168.202.10@3795 3d104415-ff17-0410-8863-d5cf3c621b8a
2024-01-08 21:21:47 +00:00
mattf
2adc4ce066
Added a Multi-call option to the agent 3-way press-1 calls feature.
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git-svn-id: svn://192.168.202.10@3792 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-12-29 03:34:37 +00:00
mattf
24fa986d5e
Updates for agent 3-way press-1 calls feature
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git-svn-id: svn://192.168.202.10@3778 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-11-18 21:07:19 +00:00
mattf
c076f0fe99
Added code for 3-way-press-agent functions in agent screen, more to follow.
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git-svn-id: svn://192.168.202.10@3777 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-11-18 12:42:31 +00:00
mattf
6c9b8bd412
Fix for rare fronter/closer logging issue on CLOSER calls
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git-svn-id: svn://192.168.202.10@3768 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-10-26 13:27:09 +00:00
mattf
c1f41c110b
Fixes for recording file issues
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git-svn-id: svn://192.168.202.10@3754 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-09-06 21:09:36 +00:00
mattf
94aa5bcc8f
Added agi-NVA_recording_MIX.agi script
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git-svn-id: svn://192.168.202.10@3753 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-08-15 01:42:57 +00:00
mattf
5c50df9fbf
Fix for last commit
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git-svn-id: svn://192.168.202.10@3752 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-08-14 02:07:42 +00:00
mattf
2495f330f1
Added In-Group Third agent alert trigger settings
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git-svn-id: svn://192.168.202.10@3750 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-08-11 02:49:22 +00:00
mattf
21b16f8a93
Added manual_vm_status_updates campaign option
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git-svn-id: svn://192.168.202.10@3745 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-07-27 01:42:03 +00:00
mattf
df5a7bdef8
Added dead_stop_recording campaign option
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Fix for dead call logging, added experimental dead call reversal option
Added IQNANQ status to second alert NQ
git-svn-id: svn://192.168.202.10@3740 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-06-17 21:07:21 +00:00
mattf
ad9eeda649
Added VIDPROMPTSPECIAL... Call Menu In-Group routing feature, Added CM_VIDPROMPT_SPECIAL Container Type
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Added additional in-group second-alert settings
git-svn-id: svn://192.168.202.10@3737 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-06-14 21:34:22 +00:00
mattf
3f4df6cfb6
Added Second Agent Alert Trigger In-Group settings, allowing for a second audio alert to be played to the agent on repeat calls.
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git-svn-id: svn://192.168.202.10@3735 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-06-07 14:20:45 +00:00
mattf
13682ef203
Added remaining vicidial_list fields to agi-set_variables.agi script
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git-svn-id: svn://192.168.202.10@3734 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-06-06 12:33:41 +00:00
mattf
3f92901023
Added option to send any URL as POST if "POST" is at the end of the $function var in AST_send_URL.pl script
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Added cm_sc_send_url_status.agi script
git-svn-id: svn://192.168.202.10@3732 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-06-01 01:46:07 +00:00
mattf
de444dc733
Added User Inbound Calls Credits feature
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Added User Inbound Calls Today admin utilities page
git-svn-id: svn://192.168.202.10@3730 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-05-23 15:08:36 +00:00
mattf
ad7fee0989
Added Code to hangup & dispo NOAUDIODATA as ADAIR (Dead Air Auto) with Settings Container option, Issue #1459
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git-svn-id: svn://192.168.202.10@3706 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-14 12:56:42 +00:00
mattf
3644c8f33a
Added "Show Confetti" campaign setting, allowing for confetti to be shown to agents when they disposition a call as a SALE and/or a CALLBACK flagged status.
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Added "Abandon Check Queue" feature, to catch dropped Call Menu calls that are tagged with a Lead ID. For more information, see the bottom of the INBOUND_CALLBACK_QUEUE.txt document.
Added "Asterisk Restart URL" to the Modify Servers page, this can send a URL request any time Asterisk is auto-restarted on that server.
Added display of inbound Call Menu calls to the Admin Modify Lead page if CallerID display option is used on page.
git-svn-id: svn://192.168.202.10@3699 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-03-12 15:42:36 +00:00
mattf
f9982005cf
Added the ability to have multiple "No Agent Call URL" entries for a single Campaign/In-Group/List
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git-svn-id: svn://192.168.202.10@3680 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-02-04 21:27:58 +00:00
mattf
1dd8085107
Added instructions and scripts for creating a Gateway Recording server. See the GATEWAY_RECORDING_SERVER.txt doc for more info.
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git-svn-id: svn://192.168.202.10@3678 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-02-01 13:26:56 +00:00
mattf
2746a7c0ad
Added response logging for manual dial outbound calls in Call Menu IVRs
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git-svn-id: svn://192.168.202.10@3673 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-01-18 22:36:34 +00:00
mattf
4779d8c88a
Fix for long in-group dialstring extensions on agent in-group calls/transfers
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git-svn-id: svn://192.168.202.10@3656 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-11-16 17:39:57 +00:00
mattf
4032cc4c4e
Changed SHARED_ campaign in-group transfers to use 'SRDROP' log status instead of 'DROP'
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git-svn-id: svn://192.168.202.10@3606 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-05-24 21:50:11 +00:00
mattf
60f06c492a
small fixes to the last commit
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git-svn-id: svn://192.168.202.10@3599 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-05-10 19:50:03 +00:00
mattf
cd05197ff8
Added pre_filter_recent_call DID settings and Inbound DID Detail Report
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git-svn-id: svn://192.168.202.10@3598 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-05-10 15:26:38 +00:00
mattf
854cfb1277
Added more debug output to the agi-AGENT_route.agi script
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Added FHG(file-http-get) message playback option to download file from website to the VD_amd.agi
Added example script for AWS Polly TTS generation of audio prompts
Updated documentation
git-svn-id: svn://192.168.202.10@3594 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-04-21 19:05:31 +00:00
mattf
4242aeb447
Added In-Group in_queue_nanque options
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Added optional phone_number search for lead_all_info function
Fix for Inbound Report with optional campaign-select AHT calc
git-svn-id: svn://192.168.202.10@3535 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-11-08 03:54:53 +00:00
mattf
b930ae2dcd
Update of KHOMP code.
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git-svn-id: svn://192.168.202.10@3524 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-09-23 04:22:12 +00:00
mattf
2cc39f6b5e
Added populate_lead_owner in-group option
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git-svn-id: svn://192.168.202.10@3518 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-09-12 00:44:38 +00:00
mattf
a578f62ebf
Added new OWNERCUSTOMx handle methods for DID and Call Menu options
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git-svn-id: svn://192.168.202.10@3516 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-09-08 22:13:40 +00:00
mattf
49d44ae5db
Fix to remove backslash-canceled-out double-quotes in TILTX AGI script
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git-svn-id: svn://192.168.202.10@3515 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-09-08 21:43:51 +00:00
mattf
bfd1d6d40f
Added vicidial_inbound_caller_codes logging to inbound call routing script
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git-svn-id: svn://192.168.202.10@3495 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-08-19 12:38:48 +00:00
mattf
8a185dea56
Fix for In-Group closing time action issue #1321
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git-svn-id: svn://192.168.202.10@3490 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-08-04 11:18:49 +00:00
mattf
43bb8364fe
Added In-Group Drop Seconds Override Container and Inbound Manual Dial Agent Forced Ready features
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git-svn-id: svn://192.168.202.10@3451 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-06-09 16:49:24 +00:00
mattf
6228b167a0
Added TILTX features for pre-carrier call filtering
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git-svn-id: svn://192.168.202.10@3449 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-06-06 14:08:45 +00:00
mattf
6212f54a96
Added populate_lead_comments in-group option, Issue #1229
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git-svn-id: svn://192.168.202.10@3406 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-26 02:48:36 +00:00
mattf
2fe1432b57
Fix for multiple filter_clean_cid_number actions in the DID routing AGI script, also added 'T' filter action, Issue #1247
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git-svn-id: svn://192.168.202.10@3381 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-15 15:44:29 +00:00
mattf
0d48cfbeb0
Added Two-Factor Authentication system, Added mobile_number to User Modify screen
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Added BUTTON field type to custom list fields
git-svn-id: svn://192.168.202.10@3373 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-12 19:09:12 +00:00
mattf
3a28c1574d
Added more logging, debug code and fixes for SHARED agent campaigns
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git-svn-id: svn://192.168.202.10@3348 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-02-08 06:16:36 +00:00
mattf
6bd2db8440
Added Agent Search Method override options for campaigns and in-groups.
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git-svn-id: svn://192.168.202.10@3341 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-01-07 20:40:57 +00:00
mattf
052bd27950
Fix for AGENT routing, check for availability, issue #1211
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git-svn-id: svn://192.168.202.10@3320 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-12 15:09:16 +00:00
mattf
971719041d
Added EXITEMPTY and CALLSTATUS queue_log entry for NANQUE calls
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git-svn-id: svn://192.168.202.10@3311 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-07 03:03:07 +00:00
mattf
1a6014c60e
Added No-Agent No-Queue Delay option for in-groups
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git-svn-id: svn://192.168.202.10@3309 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-02 04:52:56 +00:00
mattf
f6be23ab11
Fix for LIVE call issue in top_panel
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Fix for short CIDnumber issue in inbound calltime check AGI
Fix for AGENTDIRECT issue in ALL inbound AGI
git-svn-id: svn://192.168.202.10@3307 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-10-27 03:37:01 +00:00
mattf
ffc9d9716b
Added extension as recording_lookup option
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Allowed for secure sounds_web_server setting
git-svn-id: svn://192.168.202.10@3301 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-10-04 13:13:36 +00:00
mattf
3bdb6b3e9c
Fixes for surveys with hash-star in outbound AGI
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git-svn-id: svn://192.168.202.10@3295 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-09-16 02:23:54 +00:00
mattf
74cdde61f8
Added options for manual-only and auto-only sip actions
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git-svn-id: svn://192.168.202.10@3282 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-08-26 04:47:05 +00:00
mattf
1512190de4
Fixed issue with cid_cb_confirmed_filename multi-prompt not playing last file in ALL-inbound AGI script
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git-svn-id: svn://192.168.202.10@3277 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-08-16 13:11:26 +00:00
mattf
0f9b2db5aa
Added List overrides for some inbound voicemail settings: drop and after-hours
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git-svn-id: svn://192.168.202.10@3264 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-07-08 19:18:41 +00:00