Commit Graph
70 Commits
Author SHA1 Message Date
mattf 7c00875818 Added option for Auto-inactive of expired lists
Fixed issue with using CALLID at beginning of recording filename
Added partial experimantal Asterisk 13 compatibility

git-svn-id: svn://192.168.202.10@2817 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-09-21 12:28:02 +00:00
mattf 5bab063a9c Added cellphone filtering service compatibility with DNC.COM. Read the CELLPHONE_USA_TCPA_FCC_COMPLIANCE.txt doc for more information
git-svn-id: svn://192.168.202.10@2022 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-09-22 18:07:49 +00:00
mattf 742456d3d5 Added optional password encryption to web interfaces
Altered agi-phone_monitor script to not hangup after agent hangs up customer, requires small change to custom dialplan entries
Added new Dial Log report
Added Disable Auto Dial system setting

git-svn-id: svn://192.168.202.10@1999 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-07-11 12:33:50 +00:00
mattf ae07a44be1 Added admin report logging to all reports on the system, and added the "Admin Report Log Viewer" linked from the "Admin Utilities" page which allows you to see the reports that have been run on the system. This change has affected almost every report in the system. Bugs were fixed for some exporting reports that were set to use a slave read-only database.
git-svn-id: svn://192.168.202.10@1959 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-04-14 23:46:14 +00:00
mattf 6ee66d9510 bug fixes for email functions and documentation
git-svn-id: svn://192.168.202.10@1906 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-23 06:42:43 +00:00
mattf f837429e6a Added inbound email queue to agent support
git-svn-id: svn://192.168.202.10@1905 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-23 04:28:32 +00:00
mattf d970cb4714 Fixed call notes amphersand issue #612, reported by abostick
git-svn-id: svn://192.168.202.10@1893 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 12:37:07 +00:00
mattf bf7345cfff fixed small bugs, updated docs
git-svn-id: svn://192.168.202.10@1772 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-01-09 20:26:38 +00:00
mattf ee90f2d4a0 fixed issue with ingroup agent settings
git-svn-id: svn://192.168.202.10@1540 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-10-28 00:44:48 +00:00
mattf 9199e08484 Added ability to change users' in-group settings from the in-group modification screen in bulk.
Added Agent Average time stats option to the real-time screen. Must enable realtime_agent_time_stats option in campaign screen.
Added customer park time counter to the agent screen when customer is on park. Also, added logging of parked calls to park_log table
Added agents in Dispo count to real-time screen
Fixed backward compatibility issue with QM recording retrieval and live monitoring
Added new 855 toll free code to example dialplan(commented out)
Fixed missing variables in Start and Dispo call url functions

git-svn-id: svn://192.168.202.10@1539 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-10-25 01:17:14 +00:00
mattf 56ef9f564a Added no_update option to the update_lead function
Fixed issue with Estimated Hold Time Optioins
Added instructions for eaccelerator PHP control app

git-svn-id: svn://192.168.202.10@1484 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-07-23 19:06:19 +00:00
mattf de72eb8d6b doc updates for new perl modules required for 3rd gen web-based lead loader
git-svn-id: svn://192.168.202.10@1473 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-07-07 03:18:39 +00:00
mattf 1b64716a97 Added In-group options for setting the length of the on hold message and the hold time option press message as well as offering the option to have those two prompts be non-blocking and allow existing newer calls through to agents while the prompts are playing
git-svn-id: svn://192.168.202.10@1437 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-05-23 19:03:35 +00:00
mattf 878f15f431 Various formatting fixes
Added more logging to emergency agent logout processes
changed start_asterisk_boot.pl script to launch unique astshell screen sessions

git-svn-id: svn://192.168.202.10@1275 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-12-11 01:59:57 +00:00
mattf be4e2b2743 - Added agi-NVA_recording.agi script to allow for logging and recording of phone dialed calls
- Added MIX directory auto mixing option to CRON audio step 1
- Added outbound callerIDnumber to DROP and other AGI transfers for in-groups
- Changed called_count to increment on alt-dial calls
- Fixed variable mis-assignment in several AGI and bin scripts
- Fixed Pause code issue with QueueMetrics

git-svn-id: svn://192.168.202.10@1254 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-11-09 07:56:44 +00:00
mattf cf282e76fe Fixed extended alt dial bug in agent scripts
Changed agent screen to not delete session reservations at logout, instead ADMIN_keepalive will clear them out once a day at timeclock reset time
Changed callback purge to clear out ACTIVE callbacks older than month/week as well as LIVE

git-svn-id: svn://192.168.202.10@1202 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-08-12 05:44:35 +00:00
mattf bda5c4362b Updated install documentation
Changed default server version to asterisk_version='1.4.21.2'

git-svn-id: svn://192.168.202.10@1171 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-06-28 22:07:02 +00:00
mattf 7da0e193a7 Code cleanup in several bin scripts
Added new output options with audio file transfer to AST_VDsales_export.pl

git-svn-id: svn://192.168.202.10@1160 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-06-21 11:14:21 +00:00
mattf 2b2bffe598 Added Agent Time Detail report
Added functions.php with a function to format seconds into HH:MM:SS
Fixed sidebar display bug in several scripts

git-svn-id: svn://192.168.202.10@1124 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-05-25 03:11:13 +00:00
mattf 3cf82d9aa6 fix voicemail configuration issues
git-svn-id: svn://192.168.202.10@1094 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-04-09 16:55:36 +00:00
mattf c04b5444b6 many docs updates, removing of older files
git-svn-id: svn://192.168.202.10@1075 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-03-15 15:14:39 +00:00
mattf c3aeac7f81 Fixed bug in vdc_db_query.php for auto-dial outbound calls
Added screenlog log rolling in roll logfile script

git-svn-id: svn://192.168.202.10@1071 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-03-11 20:08:23 +00:00
mattf 3590df00ad Added agent status and multi-day detail reports
git-svn-id: svn://192.168.202.10@1048 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-02-08 11:32:25 +00:00
mattf bcb667eef3 added click-to-dial to Vtiger integration
added agent alert option to vicidial.php
some bug fixes and doc updates

git-svn-id: svn://192.168.202.10@1038 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-01-27 08:03:01 +00:00
mattf ea39b9c597 Added Vtiger user synchronization
Added more options for the vtiger_search.php web form page
Added notification of time sync problems to vicidial.php
other bug fixes

git-svn-id: svn://192.168.202.10@1026 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-01-02 19:29:25 +00:00
mattf 14a00c925e Added web form target and ability to more easily customize web form variables in vicidial.php
git-svn-id: svn://192.168.202.10@1019 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-12-09 21:32:45 +00:00
mattf 7431ac58e5 Changed lists listing displays with more informationa dn sorting links.
git-svn-id: svn://192.168.202.10@1009 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-11-18 14:35:05 +00:00
mattf d51d233d73 Added another level of timeclock checking to vicidial.php
updated docs

git-svn-id: svn://192.168.202.10@1008 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-11-17 00:20:11 +00:00
mattf 87c012775d added many new report features to realtime and closer/ivr reports including inbound-only realtime report
git-svn-id: svn://192.168.202.10@1000 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-11-09 05:35:10 +00:00
mattf a80a2734f6 fixes for database deadlocks added to vicidial agent interface scripts
added mysql logging to AGI VDAD scripts

git-svn-id: svn://192.168.202.10@996 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-11-05 09:53:23 +00:00
mattf d15e029154 added forced pause code use on agent interface
several report enhancements
some logging changes

git-svn-id: svn://192.168.202.10@992 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-11-01 13:07:08 +00:00
mattf 21276c1ac1 logging fixes and queue_log fixes
AST_VDauto_dial.pl fix for deleting vicidial_auto_calls entries

git-svn-id: svn://192.168.202.10@979 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-10-20 08:06:16 +00:00
mattf 52cc41ffe2 documentation updates
meetme.conf same number of conferences as in database
timeonVDADall script bug fix for remote agents

git-svn-id: svn://192.168.202.10@961 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-10-11 08:26:17 +00:00
mattf b61ea16361 added many new inbound groups options including place-in-line and estimated hold time
added DID call routing features from web interface
docs updates and example conf files updates

git-svn-id: svn://192.168.202.10@957 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-10-07 09:34:41 +00:00
mattf 3900544b99 added campaign-specific DNC feature, affected 11 scripts
updated docs for new versions

git-svn-id: svn://192.168.202.10@948 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-09-10 05:26:13 +00:00
mattf af2d33c881 added campaign option to allow for restriction of manual dialing to only the leads within the lists for the active campaigns
added option (for IE users only) to copy a field to the agent computer's clipboard upon a call being sent to an agent
added new method for alternate number dialing, allowing over 65,000 alternate numbers per lead. Leads must be loaded using the CLI lead loader

git-svn-id: svn://192.168.202.10@945 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-09-02 11:10:33 +00:00
mattf 7ec8917bdc fixed vicidial.php bug when alt-dialing and clicking on the hangup button at the right time overwrites alt dial links. Shows most on high-latency web connections
git-svn-id: svn://192.168.202.10@918 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-10 05:36:59 +00:00
mattf 6f106c8702 more work on timeclock edit page
fixed display bug in timeonVDADall report
added queue_log logging to manual dial and inbound calling

git-svn-id: svn://192.168.202.10@902 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-01 02:52:49 +00:00
mattf 3d0bc2da57 added without-logs option to ADMIN_backup script for database dump
added multi-dnc submit to admin.php
added more debug output to AST_VDhopper script

git-svn-id: svn://192.168.202.10@890 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-06-11 10:31:22 +00:00
mattf ff5360862e added new closer/inbound service level report
started work on timeclock feature, added auto-generate UserIDs and shifts to admin.php

git-svn-id: svn://192.168.202.10@864 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-16 09:25:09 +00:00
mattf bd50fa82c7 added phones_alias feature to allow for an alias to a group of phones entries for easier phone-login-load-balancing
Updated install docs to use Apache 2.2.8 and PHP 5.2.6
Update to Closer report

git-svn-id: svn://192.168.202.10@852 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-06 13:15:43 +00:00
mattf 704702bfa9 updated docs
changed manager send scripts to add more logging and send more commands per second

git-svn-id: svn://192.168.202.10@842 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-04-18 14:16:19 +00:00
mattf 9ef6698889 docs update
git-svn-id: svn://192.168.202.10@823 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-04-02 08:30:59 +00:00
mattf 725d2a7839 updated docs
added performance tuning extensions to default extensions.conf files

git-svn-id: svn://192.168.202.10@819 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-03-31 09:43:38 +00:00
mattf 6aa006e898 fixed bug in vicidial.php/vdc_db_query on VDAD calls
added fcstats.php fronter/closer stats for in-groups

git-svn-id: svn://192.168.202.10@816 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-03-28 15:57:41 +00:00
mattf 13d8627467 added "quiet" class to musiconhold and documentation.
docs now show how to make MoH files at half volume

git-svn-id: svn://192.168.202.10@811 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-03-25 01:53:15 +00:00
mikec 422f1dbe14 Added Switch as a required CPAN perl libary
git-svn-id: svn://192.168.202.10@792 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-03-11 20:44:23 +00:00
mattf 7e11962fc1 Changed license to AGPLv2
Added VICIDIAL_fix_lead_statuses.pl script

git-svn-id: svn://192.168.202.10@788 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-03-10 08:02:30 +00:00
mattf 4fcf7dfdcf Added new AST_CRON_audio... scripts to handle mixing/compressing/ftping of audio recordings
git-svn-id: svn://192.168.202.10@787 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-03-03 05:30:22 +00:00
mattf 0ed954628e Added ability to send dropped calls into an inbound group at drop time
changed callbacks to allow for 5 minutes increments

git-svn-id: svn://192.168.202.10@786 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-03-02 08:07:04 +00:00