mattf
5ad96ddea2
Small fix to last commit, help.php
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git-svn-id: svn://192.168.202.10@2727 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-10 02:42:02 +00:00
mattf
47703e1a1e
Added IP Lists feature, allowing creating of lists of IP Addresses that can
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be used as whitelists on a User Group basis for Agent, Admin and API
web resources.
git-svn-id: svn://192.168.202.10@2726 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-10 02:30:33 +00:00
mattf
5ebad5b39c
Added Agents count on server page
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git-svn-id: svn://192.168.202.10@2725 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-07 11:54:13 +00:00
mattf
5eed8b273c
Added USER_CUSTOM_ options to campaign custom callerID setting to allow for
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custom caller IDs to be used per agent in MANUAL and INBOUND_MAN modes
git-svn-id: svn://192.168.202.10@2715 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-27 21:10:56 +00:00
mattf
c5a734ccf6
Added Drop Lists feature, allowing you to add new leads to a list built from
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DROP calls from inbound groups on a scheduled basis.
git-svn-id: svn://192.168.202.10@2714 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-27 19:56:06 +00:00
mattf
e854893198
Added ability to use a special filter phone group entry "BLANK" for a blank CIDnumber
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git-svn-id: svn://192.168.202.10@2711 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-22 21:31:33 +00:00
mattf
0715b34f25
Added pause code time limits warning feature
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git-svn-id: svn://192.168.202.10@2709 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-21 16:16:45 +00:00
mattf
6feb8bde5c
Added conf_qualify phones option for IAX
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git-svn-id: svn://192.168.202.10@2708 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-20 17:53:56 +00:00
mattf
7388e3d481
Added CHAT option to Inbound Queue No Dial campaign setting to prevent
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outbound auto-dialing if a chat is waiting for an agent
git-svn-id: svn://192.168.202.10@2702 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-14 18:32:14 +00:00
mattf
efef4d5a2f
Added campaign agent_xfer_validation option and ingroup populate_state_areacode option
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git-svn-id: svn://192.168.202.10@2698 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-09 20:54:47 +00:00
mattf
f397b629c9
Added admin Automated Reports section, allowing easier web configuration of scheduled reports being sent by Email or FTP.
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git-svn-id: svn://192.168.202.10@2695 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-05 04:34:52 +00:00
mattf
28185fa529
Expanded required custom fields types
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git-svn-id: svn://192.168.202.10@2694 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-03 17:10:04 +00:00
mattf
8a8494bcbb
Added validation that sounds web dir exists for audio store and non-agent API
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Enabled required custom list fields with INBOUND_ONLY option
git-svn-id: svn://192.168.202.10@2693 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-02 18:26:42 +00:00
mattf
55e24889ed
Changed Custom Fields of SCRIPT type to allow URLs and urlencoded variables
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when using --U-- and --V-- to declare variables, issue #979
git-svn-id: svn://192.168.202.10@2692 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-01 04:53:34 +00:00
mattf
2ca2c220a3
Added warning for On Hold Message if too long, adjusted chooser placements in admin.php
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Added QXZ translation to admin web user functions text in non_agent_api.php, Issue #996
git-svn-id: svn://192.168.202.10@2682 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-23 15:13:51 +00:00
mattf
412622afd3
Added new DNC options to Manual Dial Filter campaign feature that are not
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tied to the campaign DNC settings.
Added counts to add/delete DNC numbers admin screen.
git-svn-id: svn://192.168.202.10@2680 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-21 21:03:26 +00:00
mattf
7ac9d21d83
Added In-group areacode_filter feature, allowing you to drop calls after a set number of seconds in queue that either match or do not match a list of areacodes defined per in-group.
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git-svn-id: svn://192.168.202.10@2674 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-21 03:55:04 +00:00
mattf
fb0292f439
Added campaign setting for Dead Call to Dispo Only, to allow the Dead Call Max Seconds setting to send the agent to the dispo screen
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git-svn-id: svn://192.168.202.10@2671 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-17 22:40:50 +00:00
mattf
4e22158f7d
Added phone_number_log API function
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Added api_only_user User option
git-svn-id: svn://192.168.202.10@2662 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-07 18:44:38 +00:00
mattf
6c1c76f82c
Added OW options to populate_lead_province in-group option to overwrite province field every time a call goes into the in-group.
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git-svn-id: svn://192.168.202.10@2659 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-01-18 11:04:56 +00:00
mattf
8946a89ddb
Added populate_lead_province in-group option
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git-svn-id: svn://192.168.202.10@2658 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-01-14 19:56:20 +00:00
mattf
4ebe87b629
Added cm_phonesearch.agi script for phone number searching and redirection from a Call Menu
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git-svn-id: svn://192.168.202.10@2657 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-01-13 21:53:15 +00:00
mattf
4e7c2d6b24
Fixed issue #985 , inbound dispo call url
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git-svn-id: svn://192.168.202.10@2656 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-12-31 18:39:34 +00:00
mattf
64386356b6
Added conf_qualify servers option
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git-svn-id: svn://192.168.202.10@2655 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-12-27 03:27:36 +00:00
mattf
e8359fe1e2
Added agent chat screen colors for agent screen chats
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git-svn-id: svn://192.168.202.10@2651 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-12-22 14:56:11 +00:00
mattf
f8b46b5ee1
Added Agent DID Report
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Fixed issue #982
git-svn-id: svn://192.168.202.10@2644 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-12-08 01:39:55 +00:00
mattf
5404275aeb
Languages updates
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git-svn-id: svn://192.168.202.10@2635 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-28 03:36:21 +00:00
mattf
08f3a4375d
fixes for alternate language issues
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git-svn-id: svn://192.168.202.10@2634 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-28 02:56:54 +00:00
mattf
957887e220
Fixed spelling in help.php
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updated documentation
git-svn-id: svn://192.168.202.10@2630 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-26 23:18:39 +00:00
mattf
f56b74bbb1
small admin fixes
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git-svn-id: svn://192.168.202.10@2629 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-26 15:21:24 +00:00
mattf
0d145ab94e
removal of quotes from display text
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added vdad debug report
git-svn-id: svn://192.168.202.10@2627 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-24 15:04:39 +00:00
mattf
cfa21bfc5e
Changed script_id to 20 characters max, other small script changes
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git-svn-id: svn://192.168.202.10@2617 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-13 16:01:30 +00:00
mattf
87d47a9839
small fixes in web admin
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git-svn-id: svn://192.168.202.10@2614 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-10 19:50:08 +00:00
mattf
7c39d151b5
changed timeclock, welcome and agent scripts to use uniform agent screen colors
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git-svn-id: svn://192.168.202.10@2612 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-07 05:01:33 +00:00
mattf
765070842b
Added web lead loader phone number length restriction, use system setting to enable
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Added more options to the callbacks bulk move and bulk change admin utilities
git-svn-id: svn://192.168.202.10@2611 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-05 07:10:09 +00:00
mattf
18dbaa8ba6
Added User Overall user_new_lead_limit
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git-svn-id: svn://192.168.202.10@2608 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-02 01:35:50 +00:00
mattf
808c4b1a3b
Added agent_xfer_park_3way option allowing agents to park 3way calls in the agent screen
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git-svn-id: svn://192.168.202.10@2602 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-10-29 16:05:17 +00:00
mattf
44722cec99
Added required fields screen label feature
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git-svn-id: svn://192.168.202.10@2596 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-10-19 04:41:33 +00:00
mattf
5970a54bb4
Added List Merge utility
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Added User List NEW Lead Limit options(only works in No Hopper dialiing)
Fixed rare issue with email parsing
Added option in Agent Performance Detail report to only show live agents
git-svn-id: svn://192.168.202.10@2594 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-10-14 13:10:56 +00:00
mattf
ea0f0c2d07
Added ---READONLY--- option for most screen labels in vicidial.php
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git-svn-id: svn://192.168.202.10@2590 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-09-16 12:04:03 +00:00
mattf
049efc6f7c
Added agent display field option for last local call time
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Added new options to dispo_move_list.php
Updated internal chat screen colors for agent
git-svn-id: svn://192.168.202.10@2587 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-09-10 20:45:45 +00:00
mattf
7f10d76a83
Added custom colors/logos for customer chat
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Added user nickname for customer chat
Added trim to campaign number and dtmf preset updates
Fixed issue with new HTML format for Team Performance Detail report
Added MANUALDIALLINK script option for agent scripts
git-svn-id: svn://192.168.202.10@2579 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-08-18 18:00:56 +00:00
mattf
1a83039d94
Added ALT Multi Dispo URL option to restrict URL sending by list ID
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git-svn-id: svn://192.168.202.10@2573 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-08-01 11:36:54 +00:00
mattf
04e3300140
Added --CLEAR-POST-NO-MATCH option and POSTSTATUS variable to last changes to audio step 1 script
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git-svn-id: svn://192.168.202.10@2572 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-08-01 04:06:37 +00:00
mattf
3cf4c16f4a
Added --POST options to change recording filename with variable lead lookups
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git-svn-id: svn://192.168.202.10@2570 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-08-01 03:28:56 +00:00
mattf
44e43e6bae
Added campaign option to automatically manual dial next number in agent
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screen after X seconds. Must be enabled in System Settings.
git-svn-id: svn://192.168.202.10@2569 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-07-31 21:30:33 +00:00
mattf
a1eadcc379
Added agent_screen_colors and script_remove_js system settings
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git-svn-id: svn://192.168.202.10@2553 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-06-21 23:03:57 +00:00
mattf
2087bd53c4
Added phone outbound alt caller ID to allow for phone-dialed calls to use
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a separate CID number when dialing through a specific context
git-svn-id: svn://192.168.202.10@2541 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-05-27 19:19:49 +00:00
mattf
5a6b5daa6d
Added new options to enable the recent changes to the UK OFCOM Drop Rate
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calculations
Added new export script, VICI_CSV_dump_call_log.pl
git-svn-id: svn://192.168.202.10@2535 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-05-16 03:29:38 +00:00
mattf
c1764020d2
Added callback_lead_status as dispo_call_url variable, Issue #954
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Added coding to remove tab characters from the data, Issue #953
git-svn-id: svn://192.168.202.10@2531 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-05-11 00:49:17 +00:00