mattf
4222b31e46
fixed bug in AST_VDadapt.pl where it could use incorrect stats in some cases with multiple active campaigns
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git-svn-id: svn://192.168.202.10@289 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-09-19 16:54:49 +00:00
mattf
8ff7927e47
fixed problem in AST_VDadapt.pl where it would not adjust dial level under certain conditions if there were multiple campaigns running predictive.
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git-svn-id: svn://192.168.202.10@250 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-09-06 18:17:56 +00:00
mattf
ac809df214
keepalive changes to VDadapt
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git-svn-id: svn://192.168.202.10@228 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-08-28 16:00:02 +00:00
mattf
292d221048
changed adaptive_latest_target_gmt to adaptive_latest_server_time
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added adaptive_dl_diff_target and changed intensity dropdown
added ADMIN_keepalive script for AST_VDadapt.pl
add field for target dial_level difference, -1 would target one agent waiting, +1 would target 1 customer waiting
git-svn-id: svn://192.168.202.10@227 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-08-28 15:53:17 +00:00
mattf
5c8ed54c4b
separated functions in loops in AST_VDadapt.pl script
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git-svn-id: svn://192.168.202.10@226 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-08-27 04:37:44 +00:00
mattf
02a1591882
added TODO comments to AST_VDadapt.pl
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git-svn-id: svn://192.168.202.10@225 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-08-26 14:25:56 +00:00
mattf
251f83393c
updating AST_VDadapt.pl to run continuously
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git-svn-id: svn://192.168.202.10@224 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-08-26 13:00:06 +00:00
mattf
ebc34c0f4c
added more to PREDICTIVE document
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changing some code in AST_VDadapt.pl for potential looping
git-svn-id: svn://192.168.202.10@223 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-08-26 03:56:20 +00:00
mattf
5dc98113db
fixed adapt bug in math when calculating negative intensity
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git-svn-id: svn://192.168.202.10@221 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-08-25 20:01:11 +00:00
mattf
f7c8137fd8
alpha build of adaptive-predictive dialing
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git-svn-id: svn://192.168.202.10@220 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-08-25 19:48:57 +00:00
mattf
c1599f8c02
added adaptive_intensity field and continued development of adaptive/predictive dialing
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git-svn-id: svn://192.168.202.10@219 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-08-25 16:07:07 +00:00
mattf
600dd65312
added available_only_ratio_tally option and some other predictive work
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git-svn-id: svn://192.168.202.10@212 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-08-24 18:48:20 +00:00
mattf
f33f8764e1
added adaptive_latest_target_gmt field for ADAPT_TAPERED dial method predictive
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modified gmt for phones and servers to allow negative double-digit timezones
git-svn-id: svn://192.168.202.10@211 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-08-24 17:49:32 +00:00
mattf
8078d5cb90
moved campaign stats generation and adaptive functions out of AST_VDhopper.pl and into a new script: AST_VDadapt.pl
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git-svn-id: svn://192.168.202.10@205 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-08-23 19:53:43 +00:00
mattf