ViciDial/agc_2-X
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6bfdded9982a3f2aefb438eaa315fa00729591cd
Commit Graph
97 Commits
Author SHA1 Message Date
mattf 6bfdded998 bug fix for load-balance phone login as well as more server validation added 
git-svn-id: svn://192.168.202.10@838 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-04-17 00:15:42 +00:00
mattf 41e886660c added ability to update the computer_ip in the phones table upon vicidial.php agent login 
added QC status codes section to admin.php

git-svn-id: svn://192.168.202.10@834 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-04-16 10:18:12 +00:00
mattf d060d717ba bug fix for agi-VDAD_ALL_inbound.agi for fewest calls 
bug fixes for manual dial transfers to closer

git-svn-id: svn://192.168.202.10@821 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-04-02 05:46:22 +00:00
mattf 6aa006e898 fixed bug in vicidial.php/vdc_db_query on VDAD calls 
added fcstats.php fronter/closer stats for in-groups

git-svn-id: svn://192.168.202.10@816 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-28 15:57:41 +00:00
mattf 55c25801d1 bug fix for agi-VDAD_ALL_outbound.agi 
Added ability to override recording options of a campaign for individual in-groups
extensions.conf update

git-svn-id: svn://192.168.202.10@799 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-18 03:43:46 +00:00
mattf 7e11962fc1 Changed license to AGPLv2 
Added VICIDIAL_fix_lead_statuses.pl script

git-svn-id: svn://192.168.202.10@788 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-10 08:02:30 +00:00
mattf 0ed954628e Added ability to send dropped calls into an inbound group at drop time 
changed callbacks to allow for 5 minutes increments

git-svn-id: svn://192.168.202.10@786 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-02 08:07:04 +00:00
mattf 02a8684f02 Added option for ip_relay in install.pl and keepalive script(and in astguiclient.conf) to be used for blind monitoring of agents. 
Also, updated conf file generation utility in install.pl and the default conf file examples with the new blind monitoring settings and reduced-complexity multi-server extens

git-svn-id: svn://192.168.202.10@785 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-02-27 21:22:09 +00:00
mattf df9149c49e added ability for agents to change in-groups in CLOSER-type campaigns without logging out 
updated docs
started work on adding a QC feature to the admin.php script

git-svn-id: svn://192.168.202.10@770 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-01-17 09:38:18 +00:00
mattf 1e06cb9f24 added gender to vicidial.php. It was alredy passing as a hidden field this change allows the value to be changed. Shows up as gender_list field in the display as a select list. 
git-svn-id: svn://192.168.202.10@760 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-01-09 20:14:10 +00:00
mattf b85ca35957 added hard-code option to kick all calls from conference in vicidial.php in trunk 
changed how closer call logging works to test in trunk

git-svn-id: svn://192.168.202.10@753 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-12-26 16:27:08 +00:00
mattf 85a7ca3d14 added ability to flag special channel in CALLS IN THIS SESSION in vicidial.php. string defined in dbconnect.php 
git-svn-id: svn://192.168.202.10@748 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-12-17 14:09:13 +00:00
mattf 86a1c29a91 SQL bug fixed in AST_manager_listen.php 
callbacks count and list bug fixed in vicidial.php and vdc_db_query.php
Documentation updates

git-svn-id: svn://192.168.202.10@737 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-30 09:12:04 +00:00
mattf a4c8635ea4 added 1 second sleep before reading prompts in ivr_recording AGI script 
added option to search across all lists within a campaign for inbound calls in ALL_inbound AGI script
minor bug fixes

git-svn-id: svn://192.168.202.10@736 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-28 23:02:59 +00:00
mattf de0afc450d added browser height and width variables to allow for easier screen size setting in vicidial.php 
added call time listing of in-groups that use it to admin.php

git-svn-id: svn://192.168.202.10@733 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-27 09:10:21 +00:00
mattf 6485d482a5 fixed small bug in vicidial.php 
small changes to agi-IVR_recording script

git-svn-id: svn://192.168.202.10@731 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-26 07:31:09 +00:00
mattf 203c6a501d Added default_xfer_group to in-groups and campaigns 
Added allowable transfer groups(xfer_groups) to campaign detail screen
Changed around the transfer section of the vicidial.php agent screen to work with default transfer groups as well as allowable transfer groups for a campaign and a pull-down menu for Local Closer. Internal Closer has been removed because it is no longer necessary.

git-svn-id: svn://192.168.202.10@730 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-25 23:04:37 +00:00
mattf 7e735f1b9c added auto-pause notification to vicidial.php 
git-svn-id: svn://192.168.202.10@728 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-22 08:11:59 +00:00
mattf ffaa00538e fixed bug in admin.php - modify user's user group 
added dynamic campaign list at login screen by doing XMLHTTPRequest lookup after user/pass entered in: vicidial.php/vdc_db_query.php

git-svn-id: svn://192.168.202.10@723 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-20 22:17:56 +00:00
mattf 13827f2022 finished adding campaign_rank and fewest calls agent call routing 
git-svn-id: svn://192.168.202.10@720 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-16 19:33:45 +00:00
mattf e447374c29 fixed callback calendar issue with DST in vicidial.php 
git-svn-id: svn://192.168.202.10@702 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-01 04:06:38 +00:00
mattf 3132aa6219 added hopper priority 
added default campaign manual dial list
added description of ASCII report generation scripts to SCRATCH INSTALL doc

git-svn-id: svn://192.168.202.10@700 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-10-31 05:14:39 +00:00
mattf 61af81e812 changed CLOSER-type to not require special campaign_id characters 
added 5th and 6th new dial orders
added default list 999

git-svn-id: svn://192.168.202.10@696 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-10-30 02:20:31 +00:00
mattf 7066541192 reformatting of status display phone number in vicidial.php 
git-svn-id: svn://192.168.202.10@690 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-10-22 20:44:06 +00:00
mattf c7b1aff30e added source_id to output of webform and script tab iframe in vicidial.php and vdc_db_query.php 
git-svn-id: svn://192.168.202.10@674 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-08-28 18:46:48 +00:00
mattf 84ebdb63a2 Several changes to vicidial.php to improve compatibility with MSIE, including better XMLHTTPRequest cleanup for ActiveX alon with fixing the DHTML issues with HotKeys and Scheduled Callbacks on IE. 
git-svn-id: svn://192.168.202.10@672 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-08-24 05:05:42 +00:00
mattf 3ddac2df9e added Presets Dial links to vicidial.php above the agent mute button. 
git-svn-id: svn://192.168.202.10@664 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-08-06 19:21:55 +00:00
mattf e76d8d566b added onUnload event to logout agent when they close their web browsers without logging out, vicidial.php. issue 99 
git-svn-id: svn://192.168.202.10@611 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-05-10 17:24:58 +00:00
mattf d5888e4017 fixed re-login campaign ID mismatch issue 
git-svn-id: svn://192.168.202.10@569 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-03-28 14:35:23 +00:00
mattf 5cc198a17d fixing display of customer time in vicidial.php 
git-svn-id: svn://192.168.202.10@568 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-03-27 10:43:00 +00:00
mattf d06e72d6c5 added sipsak display functionality for compatible SIP devices on VICIDIAL login, pause code and logout. 
added sipsak installation instructions to SCRATCH_INSTALL

git-svn-id: svn://192.168.202.10@566 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-03-22 20:38:02 +00:00
mattf f792c98f1f Fixed CLOSER campaign vicidial_agent_log bug in vdc_db_query.php 
Fixed callerID bug in agi-VDAD_LB_closer_inbound.agi

git-svn-id: svn://192.168.202.10@562 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-03-20 20:51:09 +00:00
mattf 928b27e3c7 code comments for last commit 
git-svn-id: svn://192.168.202.10@561 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-03-20 19:10:32 +00:00
mattf d9b51b4194 fixed multi-campaign trunks short miscalculation in AST_VDauto_dial.pl 
added option to vicidial.php to resend a "leave 3way call"
added logging functions to manager_send.php for leave 3way calls
added force Redirect on leave 3way calls when resend is used from dispo screen

git-svn-id: svn://192.168.202.10@560 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-03-20 18:51:35 +00:00
mattf fde412bee9 added ability to allow agents to login to non-CLOSER campaigns if there are no leads in the hopper 
git-svn-id: svn://192.168.202.10@559 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-03-19 20:28:14 +00:00
mattf d42749734a added disable agent's ability to alter customer data in vicidial.php 
added ability to show agent when their session has been disabled

git-svn-id: svn://192.168.202.10@558 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-03-19 19:56:18 +00:00
mattf 2b1621a79e moved and changed span level for MUTE button on vicidial.php to be accessible during transfer/conference 
git-svn-id: svn://192.168.202.10@557 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-03-16 18:07:13 +00:00
mattf c7bccbb27c altered vicidial.php and vdc_db_query.php to allow for pound signs(hash) in the comments 
docs updates

git-svn-id: svn://192.168.202.10@553 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-03-13 14:55:03 +00:00
mattf f6560737c8 Allow Amphersands"&" and questions marks "?" to pass through the comments field in vicidial.php to vdc_db_query.php 
git-svn-id: svn://192.168.202.10@550 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-03-09 15:37:49 +00:00
mattf 86ae162aeb added Mute/UnMute to vicidial.php agent screen, also had to modify manager_send.php and documentation for this 
git-svn-id: svn://192.168.202.10@542 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-26 18:07:59 +00:00
mattf b4aa5eeac3 changed PAUSE/UNPAUSE to PAUSEALL/UNPAUSEALL for queue_log compatibility 
git-svn-id: svn://192.168.202.10@540 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-22 21:15:22 +00:00
mattf 1eb7d76218 fixed COMPLETEAGENT bug in vdc_db_query.php 
git-svn-id: svn://192.168.202.10@527 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-15 18:24:40 +00:00
mattf 01244bd2be added COMPLETEAGENT/COMPLETECALLER/CALLSTATUS queue_log entries to vicidial.php, vdc_db_query.php and FastAGI_log.pl 
git-svn-id: svn://192.168.202.10@526 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-15 18:09:13 +00:00
mattf 06882fc766 added PAUSEREASON queue_log entry for vicidial.php/vdc_db_query.php 
git-svn-id: svn://192.168.202.10@523 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-14 18:18:12 +00:00
mattf bc130e9256 added queuemetrics_log_id field to vicidial.php, vdc_db_query.php and AST_VDremote_agents.php 
git-svn-id: svn://192.168.202.10@522 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-14 17:41:33 +00:00
mattf 63199ef936 Added QueueMetrics PAUSE/UNPAUSE/AGENTLOGIN/AGENTLOGOFF actions to vicidial.php,vdc_db_query.php and AST_VDremote_agents.pl 
git-svn-id: svn://192.168.202.10@520 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-13 19:45:28 +00:00
mattf 431f6a926b updated docs 
changed vicidial.php to update customer info before AXFER or CXFERs

git-svn-id: svn://192.168.202.10@519 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-13 15:17:16 +00:00
mattf fe457647da Fixed issues with same-server Consultative transfers between fronters and closers 
git-svn-id: svn://192.168.202.10@517 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-12 17:54:54 +00:00
mattf 0e0c3a9434 added vicidial_users option for overriding campaign recording setting for specific users 
git-svn-id: svn://192.168.202.10@509 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-06 18:34:12 +00:00
mattf c3b82e9fb6 added code to move the transfer-conference span down if the preview lead or alt dial features are active in vicidial.php 
git-svn-id: svn://192.168.202.10@508 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-06 18:00:06 +00:00