mattf
8113ebeedb
Added the ability for customers to be able to enter a new phone number to be
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called back on for the CallerID CallBack Queue feature
Added the new Callmenu Survey Report(linked as "Callmenu Agent" in Reports)
git-svn-id: svn://192.168.202.10@3011 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-08-06 15:26:23 +00:00
mattf
551718db8b
Small fix for pause code issue in vicidial.php
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git-svn-id: svn://192.168.202.10@3010 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-07-28 00:48:28 +00:00
mattf
b17fbb574b
Fix for audio chooser bug on call menu screen
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git-svn-id: svn://192.168.202.10@3008 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-07-17 01:22:37 +00:00
mattf
00adee12c0
Fix for rare allowed reports issue
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git-svn-id: svn://192.168.202.10@3007 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-07-12 19:12:03 +00:00
mattf
b1865889bc
Modified calls to audio file chooser function in admin web pages
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Added options to expired list exporter to use different date ranges for exports and deletes
git-svn-id: svn://192.168.202.10@3005 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-07-01 11:31:23 +00:00
mattf
8af6748c0d
Modified audio chooser window to appear at height where mouse was clicked in JS functions in admin web screens
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git-svn-id: svn://192.168.202.10@3002 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-06-20 01:45:07 +00:00
mattf
cafdf4bda9
Fix for issue #1108 in admin.php
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git-svn-id: svn://192.168.202.10@3000 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-06-13 13:45:24 +00:00
mattf
6241eb7344
Added campaign features for Dead Call Trigger. Allowing an audio alert to be sent to an agent and/or a back-end URL to be submitted when an agent has been in a dead call for X number of seconds.
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git-svn-id: svn://192.168.202.10@2999 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-06-11 21:51:32 +00:00
mattf
8245ea39af
Fixed email transfers bugs, modified transfer-conf panel for same
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Added option to allow --ALL-- as a campaign value in lead report export
git-svn-id: svn://192.168.202.10@2998 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-06-10 22:14:43 +00:00
mattf
010ca7bc4c
Small DID bug fix, added Call Menus list on Modify Call Time page on admin.php
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git-svn-id: svn://192.168.202.10@2995 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-30 04:27:00 +00:00
mattf
ec2f425895
Fix for QM live monitoring
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Fix for Issue #1102
git-svn-id: svn://192.168.202.10@2993 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-29 15:05:33 +00:00
mattf
9bb501b38d
documentation fix for manual dial routing initiated recordings
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git-svn-id: svn://192.168.202.10@2992 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-24 11:11:58 +00:00
mattf
d39c99ab06
Added Manual Dial Routing Initiated Recording, must enable setting at the campaign level and have a 0 recording delay.
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git-svn-id: svn://192.168.202.10@2989 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-23 00:58:08 +00:00
mattf
725c2c6483
Added In-Group option for Enter In-Group URL, which can send a URL request when a caller enters an In-Group right before the system looks for an agent to send the call to.
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git-svn-id: svn://192.168.202.10@2987 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-21 10:08:40 +00:00
mattf
ddbff2de79
Added use of screen labels in search results, Issue #1104
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git-svn-id: svn://192.168.202.10@2986 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-20 14:37:27 +00:00
mattf
6c7af512a5
Added In-Group option for Waiting Call On/Off URL, which we added to allow
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clients the ability to automatically control a web-power-switch to turn lights on and off if there are any calls waiting in an In-Group.
git-svn-id: svn://192.168.202.10@2984 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-20 12:04:51 +00:00
mattf
fe04f0bba9
Added per-user options for maximum number of outbound manual dial hopper calls per-hour and per-day.
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git-svn-id: svn://192.168.202.10@2980 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-13 04:08:35 +00:00
mattf
7a89a7acd6
Rewrote HELP display in web admin screens to function as database-driven
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javascript popup.
git-svn-id: svn://192.168.202.10@2979 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-12 16:09:11 +00:00
mattf
b22e0bb335
Added SWITCH custom field type to put buttons on the agent FORM to allow for
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the form to be switched while on an active call.
git-svn-id: svn://192.168.202.10@2976 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-07 06:11:44 +00:00
mattf
428255ca84
Added In-Group option to override the Park Music-on-Hold.
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git-svn-id: svn://192.168.202.10@2975 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-04-30 23:09:46 +00:00
mattf
a6fdcde6b2
Added INSERT_first_onload variable to vicidial.php
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git-svn-id: svn://192.168.202.10@2974 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-04-26 02:25:50 +00:00
mattf
0092f2c3e2
Added in-group populate_lead_source, populate_lead_vendor settings
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git-svn-id: svn://192.168.202.10@2973 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-04-24 20:14:01 +00:00
mattf
9c436cdd83
Fix for missing header row in translated language in lead export report, issue #1090
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git-svn-id: svn://192.168.202.10@2972 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-04-22 13:25:06 +00:00
mattf
f826f40665
Fix for slave db use, issue #1092 in admin_search_lead.php
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git-svn-id: svn://192.168.202.10@2971 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-04-21 12:20:09 +00:00
mattf
36b976fa98
Moved AGENT TIME link and Dialable Leads display to not overlap in vicidial.php
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git-svn-id: svn://192.168.202.10@2970 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-04-21 11:56:50 +00:00
mattf
d896cb74af
admin.php help fixes
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Conf update script Fix for high-volume systems, added varibles to hangup queryCID
git-svn-id: svn://192.168.202.10@2969 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-04-21 03:29:19 +00:00
mattf
6acda9a093
Added multi_trigger option to dispo_move_list.php
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git-svn-id: svn://192.168.202.10@2968 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-04-20 06:29:28 +00:00
mattf
2fedeb95c7
Fix for not using campaign in vicidial_campaign_statuses queries in vdc_db_query.php
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git-svn-id: svn://192.168.202.10@2966 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-04-18 21:17:44 +00:00
mattf
66d2cd7f20
Fix for missing call notes on inbound calls in call export report
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git-svn-id: svn://192.168.202.10@2965 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-04-18 19:58:39 +00:00
mattf
cda1fec0dd
Added Dispo URL Filter feature
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git-svn-id: svn://192.168.202.10@2964 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-04-12 03:19:07 +00:00
mattf
2ef52550a1
Added pause code manager approval option, requires a manager to approve a
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specific flagged pause code before the agent is allowed to use it in their agent screen.
Added switch lead log entry display to modify lead admin page
git-svn-id: svn://192.168.202.10@2963 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-04-11 17:18:42 +00:00
mattf
4b0ab3d7b3
Fix for API Hangup after dial timeout in vicidial.php
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git-svn-id: svn://192.168.202.10@2962 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-04-05 13:20:11 +00:00
mattf
b45ac55ffa
Added options to update_campaign, add_user, update_phone in Non-Agent API
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Added function update_did to Non-Agent API
git-svn-id: svn://192.168.202.10@2959 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-03-31 21:29:15 +00:00
mattf
89187eedba
Fixed display bug for individual user selection in agent performancce detail report
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git-svn-id: svn://192.168.202.10@2958 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-03-30 21:54:32 +00:00
mattf
5a9df65e63
small fix for list_download.php
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git-svn-id: svn://192.168.202.10@2957 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-03-30 19:39:19 +00:00
mattf
417db24c57
Added download of CID Group records feature
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Added 'active' column to CID Group import in Bulk Tools page
git-svn-id: svn://192.168.202.10@2956 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-03-30 19:00:09 +00:00
mattf
97f4d005e4
Added fix for WebRTC webphone microphone permissions in realtime report
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git-svn-id: svn://192.168.202.10@2955 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-03-30 17:45:19 +00:00
mattf
d898dd85a2
Changed the hard-coded minimum manual dial timeout in vicidial.php from 49 to 29 seconds
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git-svn-id: svn://192.168.202.10@2954 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-03-30 16:31:11 +00:00
mattf
b8bfe14cb7
Added screen colors to multi-alt config screen
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git-svn-id: svn://192.168.202.10@2953 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-03-29 17:47:15 +00:00
mattf
397ad60e37
Added code for LOCALFQDN conversion to browser-used server URL for webform and script iframes
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git-svn-id: svn://192.168.202.10@2952 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-03-27 18:14:03 +00:00
mattf
ecd14f2ece
Enforce User Group campaign permissions for lead loading templates based on list_id
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git-svn-id: svn://192.168.202.10@2951 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-03-24 13:48:56 +00:00
mattf
98ddf00b1c
Updated column labels in user copy function to add ones that had been created since script was made in admin_bulk_tools.php script
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git-svn-id: svn://192.168.202.10@2950 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-03-24 03:24:54 +00:00
mattf
3328a8efde
Fix for user time calculation in inbound and user stats reports, subtracted queue_seconds
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git-svn-id: svn://192.168.202.10@2949 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-03-24 03:13:58 +00:00
mattf
8f04c94a8e
Fix for dial_ingroup error message on external_dial function in api.php
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Added more logging for notices in vicidial.php
git-svn-id: svn://192.168.202.10@2947 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-03-24 02:31:51 +00:00
mattf
ae4d4a99c0
Added entry_date as custom field SCRIPT type variable
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git-svn-id: svn://192.168.202.10@2945 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-03-19 17:44:05 +00:00
mattf
8a42935f87
Translated phrases fixes, issue #1081
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Added AST_expired_list_exporter.pl script
git-svn-id: svn://192.168.202.10@2944 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-03-16 11:56:34 +00:00
mattf
a43063abd8
Fix for lead search screen hidden fields, issue #1079
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git-svn-id: svn://192.168.202.10@2943 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-03-15 02:27:18 +00:00
mattf
0f6768ed6c
Added unique lead ID count to Park Stats report
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git-svn-id: svn://192.168.202.10@2942 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-03-11 07:34:14 +00:00
mattf
76ae0dc92d
Added CIDdisplay to outbound call log in modify lead page
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git-svn-id: svn://192.168.202.10@2941 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-03-11 06:33:25 +00:00
mattf
123decb221
Added feature to allow for bulk change of campaign and in-group ranks and
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grades in the User Modify page.
Added "Admin Lead Source ID Display" System Settings option to allow Modify
Lead page modification of Source ID field, and display in hopper list.
git-svn-id: svn://192.168.202.10@2940 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-03-11 04:35:19 +00:00