Commit Graph
2866 Commits
Author SHA1 Message Date
mattf 489e79327a small fix to last commit
git-svn-id: svn://192.168.202.10@2911 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-02-11 15:32:56 +00:00
mattf 013fa5b592 Changed campaign dial statuses to allow List and allowed In-Group selected status group statuses in admin.php
git-svn-id: svn://192.168.202.10@2910 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-02-11 15:28:49 +00:00
mattf 85a7ceae73 Fix for callback list issue #1062
git-svn-id: svn://192.168.202.10@2909 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-02-10 12:09:30 +00:00
mattf d06dccb834 Added flag for WebRTC webphone compatibility in iframe in vicidial.php
git-svn-id: svn://192.168.202.10@2908 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-02-10 05:04:19 +00:00
mattf 600f57aae9 Big fix for recent feature
git-svn-id: svn://192.168.202.10@2907 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-02-09 22:17:15 +00:00
mattf 787458a1d2 Added Non-Agent API call_dispo_report function
Added URL columns to API Log Report
Added Time to/from to Agent Performancce Detail report

git-svn-id: svn://192.168.202.10@2906 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-02-08 22:34:57 +00:00
mattf 4ab83a9e0c Added new PRESS_CALLBACK_QUEUE option to Hold Time and Wait Time In-Group settings, allowing for a customer to retain their place in line in the queue and be called back when their turn is reached.
Added new Closed Time features to In-Groups that allow all calls in queue to be presented with an option when the in-group closing time for the day has been reached. Also, an option was added to manually force the end of all queueing of calls for an in-group for the day.
Added dial_ingroup option to Agent API external_dial function.
Added In-Group option to look up timezone of customer when a new lead is added during the routing of the call.

git-svn-id: svn://192.168.202.10@2905 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-02-07 04:48:33 +00:00
mattf a569a950d8 small fix for settings container type menu
git-svn-id: svn://192.168.202.10@2904 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-02-01 20:54:38 +00:00
mattf 1c0be8416a Fix for no-dial options in auto-dial script
Added live call and shortage counts per server tables to campaign debug report

git-svn-id: svn://192.168.202.10@2903 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-02-01 17:46:27 +00:00
mattf a38bbc1c06 Added more debug for INBOUND NO-AGENT NO-DIAL
git-svn-id: svn://192.168.202.10@2902 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-01-31 19:40:40 +00:00
mattf 653b7a88a5 Bug fix for new Inbound No-Agent No-Dial feature
git-svn-id: svn://192.168.202.10@2901 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-01-31 17:14:02 +00:00
mattf 45405ab682 Fixed ereg issue in vdc_db_query.php
git-svn-id: svn://192.168.202.10@2900 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-01-31 16:20:20 +00:00
mattf 395db81dc8 Added link to selected Inbound No-Agent No-Dial settings container
git-svn-id: svn://192.168.202.10@2899 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-01-31 14:42:37 +00:00
mattf d2019971ab Added inbound_no_agents_no_dial campaign options
git-svn-id: svn://192.168.202.10@2898 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-01-31 05:08:15 +00:00
mattf ba3f60c0e6 For translation corrections, uses vicidial_state_report_functions.php instead of vicidial_state_report_functions.js in whiteboard report
git-svn-id: svn://192.168.202.10@2897 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-01-30 02:05:27 +00:00
mattf 3bcf1abfc5 Added more agent api pause debug output to vicidial.php
git-svn-id: svn://192.168.202.10@2896 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-01-26 13:57:19 +00:00
mattf 2b66844edf Added more reserved words to custom fields admin from MySQL/MariaDB
git-svn-id: svn://192.168.202.10@2895 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-01-25 22:41:58 +00:00
mattf 572ad4ce66 Small fixes for custom fields admin and lead export report
git-svn-id: svn://192.168.202.10@2894 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-01-25 20:51:24 +00:00
mattf 04fe01cd9e Added calls_in_queue_count function to Agent API
git-svn-id: svn://192.168.202.10@2893 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-01-24 22:12:30 +00:00
mattf 796cc9b2b6 Added Process Report
admin_lists_custom code cleanup
New caller ID name code

git-svn-id: svn://192.168.202.10@2892 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-01-24 05:46:15 +00:00
mattf 05fbd4b0c9 small fix for Leads Export Report
git-svn-id: svn://192.168.202.10@2891 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-01-12 19:50:20 +00:00
mattf 7554806b1f Added flush for cid_channels_recent table
git-svn-id: svn://192.168.202.10@2890 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-01-12 14:49:41 +00:00
mattf 896e2acc5e Added anyone_callback_inactive_lists system setting and functionality
git-svn-id: svn://192.168.202.10@2889 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-01-12 00:03:05 +00:00
jamesp e6fd8bab66 git-svn-id: svn://192.168.202.10@2884 3d104415-ff17-0410-8863-d5cf3c621b8a 2018-01-10 05:00:40 +00:00
jamesp e960343aee git-svn-id: svn://192.168.202.10@2883 3d104415-ff17-0410-8863-d5cf3c621b8a 2018-01-10 04:51:31 +00:00
mattf 87f36940ea Added call_status_stats API function
Added vendor lead code filtering option to Lead Export Report

git-svn-id: svn://192.168.202.10@2882 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-01-10 01:27:59 +00:00
mattf b1d3549fcb Added next_dial_my_callbacks campaign option
git-svn-id: svn://192.168.202.10@2881 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-01-09 03:31:03 +00:00
mattf 6fef9e093b Added a manual check for vicidial_log entries with a user with no vicidial_agent_log entry to cleanup agent log perl script
Small javascript fixes, and more debug logging, change to 2018 for vicidial.php

git-svn-id: svn://192.168.202.10@2880 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-01-05 20:45:25 +00:00
mattf 52153180dd Added housecleaning code for admin web
git-svn-id: svn://192.168.202.10@2879 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-12-30 04:21:18 +00:00
mattf 8d1be04e50 Added lead_status_search Non-Agent API function
Added more debug logging to ASTupdate AMI2 script

git-svn-id: svn://192.168.202.10@2878 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-12-29 21:46:15 +00:00
mattf 5a7ee21e57 Added no_empty_session_warnings as agc/options.php setting
Allowed = in get2post.php script

git-svn-id: svn://192.168.202.10@2877 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-12-28 23:11:14 +00:00
mattf 55a84094f2 Added List Override setting for Default Transfer Group
Added caching of inbound call stats for adapt script

git-svn-id: svn://192.168.202.10@2876 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-12-27 12:47:35 +00:00
mattf 81407ac325 Added ability to modify all active scheduled callbacks, and view callbacks log in the admin modify lead page
git-svn-id: svn://192.168.202.10@2875 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-12-20 03:17:50 +00:00
mattf 19f5ebacf8 small fix for last commit
git-svn-id: svn://192.168.202.10@2874 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-12-15 07:59:44 +00:00
mattf 4629b799db Added PREVIEW_ options for get_call_launch
Added code to old ASTupdate script to handle more gracefully frozen connections to Asterisk

git-svn-id: svn://192.168.202.10@2873 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-12-15 03:01:55 +00:00
mattf 5b5dbb6d76 Added option of up to 20 attachments to dispo_send_email.php
git-svn-id: svn://192.168.202.10@2872 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-12-08 21:40:54 +00:00
mattf b54ee37ffb Modified to include disposition seconds in Erlang C report
Minor fix for Agent Days Detail report

git-svn-id: svn://192.168.202.10@2871 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-12-06 14:35:31 +00:00
mattf 5bd8f6f027 Fix for double-dialing issue on high-volume systems
git-svn-id: svn://192.168.202.10@2870 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-12-06 01:33:38 +00:00
mattf 1ce740e75c small fix for leads with no custom fields
git-svn-id: svn://192.168.202.10@2869 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-12-04 22:49:59 +00:00
mattf 97208cb58f Fixes for custom field duplicate fields in vdc_db_query.php
git-svn-id: svn://192.168.202.10@2868 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-12-04 20:31:18 +00:00
mattf 9cbeaf9ad2 Fix for custom field duplicate issue in web lead loader, removed link to old lead loader
git-svn-id: svn://192.168.202.10@2867 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-12-04 20:19:28 +00:00
mattf 9bf46a5186 small fix for default callback_type in non-agent api
git-svn-id: svn://192.168.202.10@2866 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-11-30 16:29:56 +00:00
mattf aaf022287a Added Agent Screen Time Report campaign option, to display agent time statistics in the agent screen for the current day.
git-svn-id: svn://192.168.202.10@2865 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-11-30 08:16:18 +00:00
mattf 353565087a Fixed issue with duplicate custom fields in agent screen
git-svn-id: svn://192.168.202.10@2864 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-11-30 01:13:06 +00:00
mattf ec073e1259 Fixed issue with duplicate custom fields in non-agent API
git-svn-id: svn://192.168.202.10@2863 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-11-30 00:54:51 +00:00
mattf 1495b248b7 Added dispo_change_status.php script to allow changing of a lead's status to a different status after it has been dispositioned as a specified status a set number of times
git-svn-id: svn://192.168.202.10@2862 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-11-28 17:01:04 +00:00
mattf 1b066679ac Added ability to display inbound email messages in Script tab scripts
git-svn-id: svn://192.168.202.10@2861 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-11-26 19:21:12 +00:00
mattf 3a8a873b6c Added campaign option to allow agents to pause the Manual Dial Auto Next feature
git-svn-id: svn://192.168.202.10@2860 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-11-24 20:03:40 +00:00
mattf ff0ebcd509 Added Max Inbound Calls Outcome to allow for different behaviors when an agent reaches their maximum inbound calls for the day
git-svn-id: svn://192.168.202.10@2859 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-11-24 17:07:47 +00:00
mattf 52794f9514 Update to dispo send email doc
git-svn-id: svn://192.168.202.10@2858 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-11-21 21:00:54 +00:00