mattf
489e79327a
small fix to last commit
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git-svn-id: svn://192.168.202.10@2911 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-02-11 15:32:56 +00:00
mattf
013fa5b592
Changed campaign dial statuses to allow List and allowed In-Group selected status group statuses in admin.php
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git-svn-id: svn://192.168.202.10@2910 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-02-11 15:28:49 +00:00
mattf
85a7ceae73
Fix for callback list issue #1062
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git-svn-id: svn://192.168.202.10@2909 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-02-10 12:09:30 +00:00
mattf
d06dccb834
Added flag for WebRTC webphone compatibility in iframe in vicidial.php
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git-svn-id: svn://192.168.202.10@2908 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-02-10 05:04:19 +00:00
mattf
600f57aae9
Big fix for recent feature
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git-svn-id: svn://192.168.202.10@2907 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-02-09 22:17:15 +00:00
mattf
787458a1d2
Added Non-Agent API call_dispo_report function
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Added URL columns to API Log Report
Added Time to/from to Agent Performancce Detail report
git-svn-id: svn://192.168.202.10@2906 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-02-08 22:34:57 +00:00
mattf
4ab83a9e0c
Added new PRESS_CALLBACK_QUEUE option to Hold Time and Wait Time In-Group settings, allowing for a customer to retain their place in line in the queue and be called back when their turn is reached.
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Added new Closed Time features to In-Groups that allow all calls in queue to be presented with an option when the in-group closing time for the day has been reached. Also, an option was added to manually force the end of all queueing of calls for an in-group for the day.
Added dial_ingroup option to Agent API external_dial function.
Added In-Group option to look up timezone of customer when a new lead is added during the routing of the call.
git-svn-id: svn://192.168.202.10@2905 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-02-07 04:48:33 +00:00
mattf
a569a950d8
small fix for settings container type menu
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git-svn-id: svn://192.168.202.10@2904 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-02-01 20:54:38 +00:00
mattf
1c0be8416a
Fix for no-dial options in auto-dial script
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Added live call and shortage counts per server tables to campaign debug report
git-svn-id: svn://192.168.202.10@2903 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-02-01 17:46:27 +00:00
mattf
a38bbc1c06
Added more debug for INBOUND NO-AGENT NO-DIAL
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git-svn-id: svn://192.168.202.10@2902 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-01-31 19:40:40 +00:00
mattf
653b7a88a5
Bug fix for new Inbound No-Agent No-Dial feature
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git-svn-id: svn://192.168.202.10@2901 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-01-31 17:14:02 +00:00
mattf
45405ab682
Fixed ereg issue in vdc_db_query.php
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git-svn-id: svn://192.168.202.10@2900 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-01-31 16:20:20 +00:00
mattf
395db81dc8
Added link to selected Inbound No-Agent No-Dial settings container
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git-svn-id: svn://192.168.202.10@2899 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-01-31 14:42:37 +00:00
mattf
d2019971ab
Added inbound_no_agents_no_dial campaign options
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git-svn-id: svn://192.168.202.10@2898 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-01-31 05:08:15 +00:00
mattf
ba3f60c0e6
For translation corrections, uses vicidial_state_report_functions.php instead of vicidial_state_report_functions.js in whiteboard report
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git-svn-id: svn://192.168.202.10@2897 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-01-30 02:05:27 +00:00
mattf
3bcf1abfc5
Added more agent api pause debug output to vicidial.php
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git-svn-id: svn://192.168.202.10@2896 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-01-26 13:57:19 +00:00
mattf
2b66844edf
Added more reserved words to custom fields admin from MySQL/MariaDB
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git-svn-id: svn://192.168.202.10@2895 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-01-25 22:41:58 +00:00
mattf
572ad4ce66
Small fixes for custom fields admin and lead export report
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git-svn-id: svn://192.168.202.10@2894 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-01-25 20:51:24 +00:00
mattf
04fe01cd9e
Added calls_in_queue_count function to Agent API
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git-svn-id: svn://192.168.202.10@2893 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-01-24 22:12:30 +00:00
mattf
796cc9b2b6
Added Process Report
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admin_lists_custom code cleanup
New caller ID name code
git-svn-id: svn://192.168.202.10@2892 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-01-24 05:46:15 +00:00
mattf
05fbd4b0c9
small fix for Leads Export Report
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git-svn-id: svn://192.168.202.10@2891 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-01-12 19:50:20 +00:00
mattf
7554806b1f
Added flush for cid_channels_recent table
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git-svn-id: svn://192.168.202.10@2890 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-01-12 14:49:41 +00:00
mattf
896e2acc5e
Added anyone_callback_inactive_lists system setting and functionality
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git-svn-id: svn://192.168.202.10@2889 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-01-12 00:03:05 +00:00
jamesp
e6fd8bab66
git-svn-id: svn://192.168.202.10@2884 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-01-10 05:00:40 +00:00
jamesp
e960343aee
git-svn-id: svn://192.168.202.10@2883 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-01-10 04:51:31 +00:00
mattf
87f36940ea
Added call_status_stats API function
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Added vendor lead code filtering option to Lead Export Report
git-svn-id: svn://192.168.202.10@2882 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-01-10 01:27:59 +00:00
mattf
b1d3549fcb
Added next_dial_my_callbacks campaign option
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git-svn-id: svn://192.168.202.10@2881 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-01-09 03:31:03 +00:00
mattf
6fef9e093b
Added a manual check for vicidial_log entries with a user with no vicidial_agent_log entry to cleanup agent log perl script
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Small javascript fixes, and more debug logging, change to 2018 for vicidial.php
git-svn-id: svn://192.168.202.10@2880 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-01-05 20:45:25 +00:00
mattf
52153180dd
Added housecleaning code for admin web
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git-svn-id: svn://192.168.202.10@2879 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-12-30 04:21:18 +00:00
mattf
8d1be04e50
Added lead_status_search Non-Agent API function
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Added more debug logging to ASTupdate AMI2 script
git-svn-id: svn://192.168.202.10@2878 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-12-29 21:46:15 +00:00
mattf
5a7ee21e57
Added no_empty_session_warnings as agc/options.php setting
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Allowed = in get2post.php script
git-svn-id: svn://192.168.202.10@2877 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-12-28 23:11:14 +00:00
mattf
55a84094f2
Added List Override setting for Default Transfer Group
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Added caching of inbound call stats for adapt script
git-svn-id: svn://192.168.202.10@2876 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-12-27 12:47:35 +00:00
mattf
81407ac325
Added ability to modify all active scheduled callbacks, and view callbacks log in the admin modify lead page
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git-svn-id: svn://192.168.202.10@2875 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-12-20 03:17:50 +00:00
mattf
19f5ebacf8
small fix for last commit
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git-svn-id: svn://192.168.202.10@2874 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-12-15 07:59:44 +00:00
mattf
4629b799db
Added PREVIEW_ options for get_call_launch
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Added code to old ASTupdate script to handle more gracefully frozen connections to Asterisk
git-svn-id: svn://192.168.202.10@2873 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-12-15 03:01:55 +00:00
mattf
5b5dbb6d76
Added option of up to 20 attachments to dispo_send_email.php
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git-svn-id: svn://192.168.202.10@2872 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-12-08 21:40:54 +00:00
mattf
b54ee37ffb
Modified to include disposition seconds in Erlang C report
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Minor fix for Agent Days Detail report
git-svn-id: svn://192.168.202.10@2871 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-12-06 14:35:31 +00:00
mattf
5bd8f6f027
Fix for double-dialing issue on high-volume systems
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git-svn-id: svn://192.168.202.10@2870 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-12-06 01:33:38 +00:00
mattf
1ce740e75c
small fix for leads with no custom fields
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git-svn-id: svn://192.168.202.10@2869 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-12-04 22:49:59 +00:00
mattf
97208cb58f
Fixes for custom field duplicate fields in vdc_db_query.php
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git-svn-id: svn://192.168.202.10@2868 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-12-04 20:31:18 +00:00
mattf
9cbeaf9ad2
Fix for custom field duplicate issue in web lead loader, removed link to old lead loader
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git-svn-id: svn://192.168.202.10@2867 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-12-04 20:19:28 +00:00
mattf
9bf46a5186
small fix for default callback_type in non-agent api
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git-svn-id: svn://192.168.202.10@2866 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-11-30 16:29:56 +00:00
mattf
aaf022287a
Added Agent Screen Time Report campaign option, to display agent time statistics in the agent screen for the current day.
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git-svn-id: svn://192.168.202.10@2865 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-11-30 08:16:18 +00:00
mattf
353565087a
Fixed issue with duplicate custom fields in agent screen
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git-svn-id: svn://192.168.202.10@2864 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-11-30 01:13:06 +00:00
mattf
ec073e1259
Fixed issue with duplicate custom fields in non-agent API
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git-svn-id: svn://192.168.202.10@2863 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-11-30 00:54:51 +00:00
mattf
1495b248b7
Added dispo_change_status.php script to allow changing of a lead's status to a different status after it has been dispositioned as a specified status a set number of times
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git-svn-id: svn://192.168.202.10@2862 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-11-28 17:01:04 +00:00
mattf
1b066679ac
Added ability to display inbound email messages in Script tab scripts
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git-svn-id: svn://192.168.202.10@2861 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-11-26 19:21:12 +00:00
mattf
3a8a873b6c
Added campaign option to allow agents to pause the Manual Dial Auto Next feature
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git-svn-id: svn://192.168.202.10@2860 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-11-24 20:03:40 +00:00
mattf
ff0ebcd509
Added Max Inbound Calls Outcome to allow for different behaviors when an agent reaches their maximum inbound calls for the day
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git-svn-id: svn://192.168.202.10@2859 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-11-24 17:07:47 +00:00
mattf
52794f9514
Update to dispo send email doc
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git-svn-id: svn://192.168.202.10@2858 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-11-21 21:00:54 +00:00