ViciDial/agc_2-X
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88579fd67ed74a8d87abcd0fc2dff2d442fa6bca
Commit Graph
51 Commits
Author SHA1 Message Date
mattf 33ed89564e Added customer 3way hangup logging options to campaigns which will log if and how far into the 3-way call a customer has hung-up 
git-svn-id: svn://192.168.202.10@1516 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-09-08 16:13:14 +00:00
mattf 521a84606a Added Transfer Presets to Campaigns allowing many dial presets for agent interface transfer-conf frame, new Campaigns sub-menu for Presets created, also reporting added on presets calling stats 
Added ability on a per-campaign basis to hide the Number-to-Dial field in the transfer-conf frame

git-svn-id: svn://192.168.202.10@1501 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-08-15 04:21:24 +00:00
mattf e5366d85e6 Added Agent API functions for Send DTMF, Park Customer and the Transfer Conference functions as well 
Backported two small bug fixes to 2.2 branch

git-svn-id: svn://192.168.202.10@1443 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-05-28 02:26:51 +00:00
mattf f5f59f6eaa Added manual dial override as campaign option 
Added agent blind monitoring alert campaign options
Added inbound custom call id display options
Added optional phone codec settings
Added ability to block user information in the real-=time report by viewing user
Update Italian agent build in trunk

git-svn-id: svn://192.168.202.10@1417 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-04-25 06:03:36 +00:00
mattf d37aff908f Fixed answering machine message issues(requires extensions.conf change) 
Fixed inbound next-call-route issue

git-svn-id: svn://192.168.202.10@1387 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-03-27 13:10:22 +00:00
mattf 7148cbce47 Added Initial Queue Position logging on inbound calls and a summary of this to the Inbound report 
git-svn-id: svn://192.168.202.10@1277 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-14 15:16:59 +00:00
mattf 8b192b433f Added Consultative checkbox to a newly redesigned transfer-conf panel in vicidial.php 
Added Delete Voicemail After Email option to voicemail accounts

git-svn-id: svn://192.168.202.10@1272 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-06 05:53:23 +00:00
mattf 9a81ee5844 For QM, changed outbound calls from ENTERQUEUE to CALLOUTBOUND in queue_log entries 
git-svn-id: svn://192.168.202.10@1259 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-11-12 16:41:48 +00:00
mattf e543939df4 Added List override options for callerID, answering machine message and drop inbound group 
git-svn-id: svn://192.168.202.10@1238 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-29 10:44:45 +00:00
mattf 11a219264f Added second web form option for in-groups and campaigns 
Changed answering machine message to a prompt field and added TTS option
Added waitforsilence options to campaign screen

git-svn-id: svn://192.168.202.10@1228 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-17 00:50:45 +00:00
mattf 384b97eb67 Fixed minor logging bug in manager_send.php 
Added AST_GROUP_ALIASstats.php report

git-svn-id: svn://192.168.202.10@1226 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-14 15:38:03 +00:00
mattf bd939cfaf2 Fixes for parked calls in vicidial.php 
git-svn-id: svn://192.168.202.10@1223 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-09 13:25:20 +00:00
mattf d4aef7ba9e Security fixes in PHP scripts for non-latin setting systems 
git-svn-id: svn://192.168.202.10@1123 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-22 09:14:08 +00:00
mattf 81dd845a8a Added restriction to not allow dialing other agent sessions using manual dial in ViciDial agent screen 
git-svn-id: svn://192.168.202.10@1114 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-11 14:22:20 +00:00
mattf 9c851d4070 Changed all PHP tags to long tags 
Added Call Menu feature

git-svn-id: svn://192.168.202.10@1111 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-08 12:08:02 +00:00
mattf 11726569f1 Fixed several small bugs related to agent interface(logging and recording) as well as conf file generation bugs in admin.php 
git-svn-id: svn://192.168.202.10@1079 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-03-20 08:37:52 +00:00
mattf 6463253fab Added group aliases to allow selecting of callerID for manual and 3way calls 
Added agent-specific in-group and campaign web variables

git-svn-id: svn://192.168.202.10@1067 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-03-06 16:14:14 +00:00
mattf 2d4b4edd1b forgot to comment in files for last commit 
git-svn-id: svn://192.168.202.10@1066 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-03-03 16:45:28 +00:00
mattf 8bed9a7d76 Fixed rare bug with manual dial calls and using PRIs where live calls could be hung up 
git-svn-id: svn://192.168.202.10@1065 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-03-03 16:38:16 +00:00
mattf a80a2734f6 fixes for database deadlocks added to vicidial agent interface scripts 
added mysql logging to AGI VDAD scripts

git-svn-id: svn://192.168.202.10@996 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-05 09:53:23 +00:00
mattf 50786bbf36 added option for 3way calling dial prefix to campaigns 
added full mysql error logging to vicidial agent web interface

git-svn-id: svn://192.168.202.10@995 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-04 08:27:55 +00:00
mattf bfb1d71ae0 Added agi-AGENT_dial_in.agi script to allow for agent dial-in to vicidial sessions. 
bug fixes in CLOSER report and agent PHP scripts

git-svn-id: svn://192.168.202.10@987 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-23 08:31:31 +00:00
mattf 78aa22cc19 more queue_log fixes in vicidial.php, vdc_db_query.php and manager_send.php 
git-svn-id: svn://192.168.202.10@980 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-20 19:03:28 +00:00
mattf 85ca6f7e6b fixes for manual dial leave 3-way conferences issues 
git-svn-id: svn://192.168.202.10@976 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-13 22:26:53 +00:00
mattf ecfe4842e2 fixed manual dial consultative transfer bugs in agc folder scripts 
git-svn-id: svn://192.168.202.10@963 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-11 20:12:44 +00:00
mattf 5ba01f7292 added ability to specify the callerid of an outbound conference call within vicidial.php 
reworked VICIDIAL fronter/closer transfers to be more reliable on high-load systems

git-svn-id: svn://192.168.202.10@959 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-10 19:30:48 +00:00
mattf 85945f643d fixed bug in vicidial.php and manager_send.php that could cause shared sessions 
git-svn-id: svn://192.168.202.10@956 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-02 23:09:18 +00:00
mattf 0115f559b0 rewrote leave-3way call functionality in vicidial.php for external calls 
added more conferences and made some changes to the default extensions.conf files

git-svn-id: svn://192.168.202.10@951 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-09-15 22:01:26 +00:00
mattf df5a26041f in branch and trunk changed admin_modify_lead.php comments field to TEXTAREA 
in trunk fixed recording_log vicidial_id logging issues in vicidial.php/manager_send.php/vdc_db_query.php

git-svn-id: svn://192.168.202.10@932 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-08-07 07:02:57 +00:00
mattf 4ef83ca186 some minor database changes 
changes to vicidial.php and helper apps to link recording_log entries to vicidial_log and vicidial_closer_log entries.

git-svn-id: svn://192.168.202.10@911 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-07-08 03:42:00 +00:00
mattf 4a44e08def moved the seconds field in vicidial.php 
added API functions for hangup and dispo to agent interface
added campaign option for queue calls waiting count

git-svn-id: svn://192.168.202.10@906 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-07-04 03:02:50 +00:00
mattf ff5360862e added new closer/inbound service level report 
started work on timeclock feature, added auto-generate UserIDs and shifts to admin.php

git-svn-id: svn://192.168.202.10@864 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-05-16 09:25:09 +00:00
mattf 023b83fec4 made several changes to UTF8 compatibility for internationalization. 
better importing/display of non-latin leads
rewriting of UTF8 database commands for scripts
updating of docs
building of language builds for 2.0.4 branch
addition of vicidial_it Italian Administration it_language_admin.txt and build

git-svn-id: svn://192.168.202.10@848 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-04-29 08:32:42 +00:00
mattf d060d717ba bug fix for agi-VDAD_ALL_inbound.agi for fewest calls 
bug fixes for manual dial transfers to closer

git-svn-id: svn://192.168.202.10@821 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-04-02 05:46:22 +00:00
mattf 7e11962fc1 Changed license to AGPLv2 
Added VICIDIAL_fix_lead_statuses.pl script

git-svn-id: svn://192.168.202.10@788 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-10 08:02:30 +00:00
mattf 88138f0215 fixed closer-type lookup in manager_send.php 
git-svn-id: svn://192.168.202.10@705 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-03 20:00:50 +00:00
mattf 6de5edd4b0 several small changes to fix a bug with fronter/closer calls where the vicidial_auto_calls record would get deleted during the transfer resulting in some strange effects 
git-svn-id: svn://192.168.202.10@599 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-04-24 15:15:44 +00:00
mattf d06e72d6c5 added sipsak display functionality for compatible SIP devices on VICIDIAL login, pause code and logout. 
added sipsak installation instructions to SCRATCH_INSTALL

git-svn-id: svn://192.168.202.10@566 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-03-22 20:38:02 +00:00
mattf 928b27e3c7 code comments for last commit 
git-svn-id: svn://192.168.202.10@561 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-03-20 19:10:32 +00:00
mattf d9b51b4194 fixed multi-campaign trunks short miscalculation in AST_VDauto_dial.pl 
added option to vicidial.php to resend a "leave 3way call"
added logging functions to manager_send.php for leave 3way calls
added force Redirect on leave 3way calls when resend is used from dispo screen

git-svn-id: svn://192.168.202.10@560 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-03-20 18:51:35 +00:00
mattf 86ae162aeb added Mute/UnMute to vicidial.php agent screen, also had to modify manager_send.php and documentation for this 
git-svn-id: svn://192.168.202.10@542 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-26 18:07:59 +00:00
mattf 68312029ca added options for using BLEND INBND _I _B _C to denote CLOSER campaigns 
git-svn-id: svn://192.168.202.10@461 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-01-15 17:39:31 +00:00
mattf bc77b06bdf added user to recording_log table and associated scripts 
added recordings list to user_stats.php page
changed user_stats.php page to use time range for calls list and recordings list

git-svn-id: svn://192.168.202.10@428 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-12-01 16:40:36 +00:00
mattf ed5af33449 added lead_id field to recording_log table and through vicidial.php and manager_send.php scripts 
git-svn-id: svn://192.168.202.10@426 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-11-30 21:26:54 +00:00
mattf b9d5c3a5f8 removed debug and added comments for volume control changes 
git-svn-id: svn://192.168.202.10@330 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-10-04 21:29:34 +00:00
mattf 2358a8cf86 final changes for raising and lowering of individual participant volume levels in vicidial meetme rooms 
Affects: vicidial.php, manager_send.php, AST_send_action_child.pl

git-svn-id: svn://192.168.202.10@329 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-10-04 21:25:54 +00:00
mattf 48c5edc7a9 several fixes for consultative transfers 
git-svn-id: svn://192.168.202.10@150 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-08-10 15:08:29 +00:00
mattf 6bf62cb97d formatting and comments 
git-svn-id: svn://192.168.202.10@147 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-08-10 02:32:15 +00:00
mattf 8bf0a4a1d4 consultative transfers Local redirect fixes 
added agi-VDADfixCXFER.agi script to fix consultative conference leave-3way-call redirection

git-svn-id: svn://192.168.202.10@145 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-08-09 22:16:17 +00:00
mattf f0b25a9fe0 consultative transfers Local redirect option added when fronter leaves conference 
git-svn-id: svn://192.168.202.10@144 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-08-09 20:27:12 +00:00