ViciDial/agc_2-X
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88579fd67ed74a8d87abcd0fc2dff2d442fa6bca
Commit Graph
337 Commits
Author SHA1 Message Date
mattf ff8ca84d42 Added the Lists Campaign Statuses Report which is a list inventory report, not a calling report. This report will show statistics for all of the lists in the selected campaigns. 
git-svn-id: svn://192.168.202.10@1521 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-09-16 13:32:09 +00:00
mattf 60836e245f Added ability to view Inbound Report by selected DIDs instead of by in-groups. Link added to Reports page. 
For all level 7 users the links to other admin sections are removed in reports
For the dispo screen on the agent interface the last number dialed is displayed instead of the main customer phone number.

git-svn-id: svn://192.168.202.10@1518 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-09-14 17:56:48 +00:00
mattf 5a73989c69 Several small changes and bug fixes, removed Emergency VDAC clear since it does not do anything anymore 
git-svn-id: svn://192.168.202.10@1517 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-09-12 12:45:59 +00:00
mattf 33ed89564e Added customer 3way hangup logging options to campaigns which will log if and how far into the 3-way call a customer has hung-up 
git-svn-id: svn://192.168.202.10@1516 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-09-08 16:13:14 +00:00
mattf fe00b00380 Added password strength grading for users, phones and servers. Added ability to force a user password change on the next admin login. Added password default settings to System Settings and added a first login setup screen 
Added Legal notices page

git-svn-id: svn://192.168.202.10@1510 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-09-02 01:14:14 +00:00
mattf 3c6bb1ac3e Added webphone options for System Key and Dialpad, may not be compatible with all webphones 
Added optional dialplan entries to block 555 number calls

git-svn-id: svn://192.168.202.10@1508 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-08-27 21:08:04 +00:00
mattf 0d06d15d5f Added did_id, did_extension, did_pattern and did_description as webform and script variables in the agent screen. 
Added "CallCard Search" as a report in the reports screen, level 7 users can now search-only the CallCards
Added PIN number search to CallCard Admin
Fixed issue with AA status auto-alt-dialing

git-svn-id: svn://192.168.202.10@1505 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-08-24 01:34:50 +00:00
mattf c468eb095a Added checking for reserved contexts when adding Call Menus 
git-svn-id: svn://192.168.202.10@1504 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-08-17 16:46:01 +00:00
mattf 8acdb07985 Added Manual Dial Prefix to allow for a different dial path for manual dial calls placed through the agent interface 
git-svn-id: svn://192.168.202.10@1502 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-08-15 13:20:43 +00:00
mattf 521a84606a Added Transfer Presets to Campaigns allowing many dial presets for agent interface transfer-conf frame, new Campaigns sub-menu for Presets created, also reporting added on presets calling stats 
Added ability on a per-campaign basis to hide the Number-to-Dial field in the transfer-conf frame

git-svn-id: svn://192.168.202.10@1501 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-08-15 04:21:24 +00:00
mattf 51229d5bd8 Added setting which can delay the Calculation and optionally the announcement of Estimated Hold Time for X seconds 
Added ability to override the System Settings webphone URL per User Group

git-svn-id: svn://192.168.202.10@1498 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-08-11 12:29:32 +00:00
mattf 5519a4e792 added vtiger_phone_match.php script to be used as example of how to use the Filter URL feature in DIDs 
git-svn-id: svn://192.168.202.10@1497 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-08-06 11:14:42 +00:00
mattf 2393e4304e Added validation for Remote Agents to ensure that the User Start is a valid User in the system, also added validation that Remote Agents do not overlap their number of lines into another Remote Agent 
git-svn-id: svn://192.168.202.10@1496 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-08-06 10:12:45 +00:00
mattf 824648e3f3 Added ability to search by callerid number when calls come into a DID and send matches to a different route 
Added ability to clean up callerid numbers when calls come into a DID
Renamed "In-Groups" header in admin.php to "Inbound" to reflect that it is not just for In-groups, but includes DIDs and Call Menus as well
Added ability to download DNC numbers from the internal and campaign-specific DNC lists

git-svn-id: svn://192.168.202.10@1494 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-08-05 20:01:55 +00:00
mattf 5be4d855e6 Added User Group setting for allowable reports to restrict report viewing 
Enabled User Group setting for allowable campaigns to restrict report viewing and admin.php activity
Changed level 7 users to only view reports links page
Changed "Admin" link to go to an admin links page instead of Phones listing
Added manual_dial_filter CAMPLISTS_ALL options

git-svn-id: svn://192.168.202.10@1491 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-08-03 19:02:42 +00:00
mattf 42b9e6e713 Changed Remote Agents to take up to 9-digit IDs 
Changed Admin link in admin.php to go to a links page instead of the Phones listing

git-svn-id: svn://192.168.202.10@1490 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-08-03 01:40:32 +00:00
mattf f344d6e095 Added timer action methods HANGUP, EXTENSION, CALLMENU and IN_GROUP 
Fixed queue priority in outbound auto-dial calls when agents have not selected to take calls from all allowed in-groups in a campaign
Added delete_lead option to the update_lead function in the Non-Agent api
Added a GROUP column to the Remote Agents listing in admin.php
Changed the new 3rd gen lead loader to the default, with a link to the old one
Fixed FORM bug when no script is used in vicidial.php

git-svn-id: svn://192.168.202.10@1486 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-07-29 02:01:56 +00:00
mattf f6c4884b52 Added LOCKED options allowing for quick transfer button in campaigns, locking the default in-group or preset to the button function even if agents open the transfer-conf frame and change things while on the same call 
git-svn-id: svn://192.168.202.10@1485 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-07-23 21:25:55 +00:00
mattf 844a8b775d Fix for minor bugs in admin 
git-svn-id: svn://192.168.202.10@1483 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-07-22 17:27:32 +00:00
mattf 50e80f77d3 fixed small bugs in non-agent API and in-group hold time options 
small changes to admin.php add a phone and server listings

git-svn-id: svn://192.168.202.10@1482 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-07-20 18:05:12 +00:00
mattf bb5a774690 Added Wait Time options to in-groups. This is different from the Estimated Hold Time options because this is based only on the customer wait time. Also, second and third options were added for both allow the offering of a press 1, 2 and 3 option in the wait/hold time option features 
git-svn-id: svn://192.168.202.10@1481 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-07-19 18:12:41 +00:00
mattf 4140b1b4db Small bug fixes and link additions involving custom list fields 
git-svn-id: svn://192.168.202.10@1479 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-07-13 15:16:16 +00:00
mattf 9ea5588dfe Added ability to run selected reports from a mysql slave server 
Added date links to timeclock detail user links
Added entry_list_id field to vicidial_list for use in defining list that custom fields were associated with

git-svn-id: svn://192.168.202.10@1477 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-07-13 04:55:34 +00:00
mattf 7681853d9c Added ability to display and edit custom fields in the lead modification page 
git-svn-id: svn://192.168.202.10@1464 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-07-03 17:32:08 +00:00
mattf ba7b103518 Added Custom List Fields functions to the Admin and Agent web interfaces. To activate you need to enable custom fields in system settings, then you can go to the Lists section to add custom fields to a list. The fields are tied to a list, not a campaign, and they can be displayed in a new tab in the agent interface, and there is a new option to have the Get Call Launch open this custom fields tab upon a call being sent to the agent. Also, the Calls Export Report and the List Download feature include the custom fields values for the leads exported. There is currently no way to import data through the lead loader into custom fields. 
git-svn-id: svn://192.168.202.10@1462 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-07-02 19:59:28 +00:00
mattf 4b3a3f6474 Renamed the password fields in the modify phone page for the admin interface 
Added SCRIPT field type to custom fields

git-svn-id: svn://192.168.202.10@1461 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-06-29 06:47:02 +00:00
mattf 5928c40d9c Added ability for inbound calls to take priority over outbound campaign calls in the outbound call handling process 
git-svn-id: svn://192.168.202.10@1455 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-06-23 17:55:11 +00:00
mattf 4e12d93676 Added custom default field names for fields in the agent interface. Defined in the Admin System Settings 
git-svn-id: svn://192.168.202.10@1454 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-06-23 02:42:22 +00:00
mattf c0319d3744 Added TTS voice as a web-configurable field defined per TTS entry 
git-svn-id: svn://192.168.202.10@1452 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-06-22 03:55:26 +00:00
mattf 7e7f7448cd Added admin_web_directory system settings variable for non-default admin web directories 
git-svn-id: svn://192.168.202.10@1450 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-06-21 14:39:59 +00:00
mattf e9fdf10eaf Added middle_initial as editable field in modify lead page 
minor fix for admin.php

git-svn-id: svn://192.168.202.10@1447 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-06-18 05:59:37 +00:00
mattf fccc932b0c Added help for Call Menu changes made in the last commit 
git-svn-id: svn://192.168.202.10@1446 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-06-17 13:21:52 +00:00
mattf 16470fa44f Added prompt options for in-group VIDPROMPT methods when initiated from Call Menus 
git-svn-id: svn://192.168.202.10@1445 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-06-17 04:01:30 +00:00
mattf 1b64716a97 Added In-group options for setting the length of the on hold message and the hold time option press message as well as offering the option to have those two prompts be non-blocking and allow existing newer calls through to agents while the prompts are playing 
git-svn-id: svn://192.168.202.10@1437 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-05-23 19:03:35 +00:00
mattf ab2b1ff4ec Added Call Time after-hours filename override options used by inbound groups 
Added Campaign setting for inbound queue no dial that will prohibit outbound auto-dialing if there are any allowed in-group calls in queue if enabled

git-svn-id: svn://192.168.202.10@1436 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-05-18 11:19:12 +00:00
mattf 606c1a191a changed hold time callback filename to hold time after press filename and it now works after all PRESS_ hold time options if customer presses 1. 
changed user_login_first in vicidial.php to attempt full login in one step after gathering phone login values from user record.

git-svn-id: svn://192.168.202.10@1435 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-05-14 03:44:23 +00:00
mattf 7f02451148 Added several "PRESS-1" options to Hold Time Options settings for in-groups 
git-svn-id: svn://192.168.202.10@1432 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-05-13 01:53:02 +00:00
mattf 41874092ce Added header option to calls export report 
Added copy carrier option in admin.php

git-svn-id: svn://192.168.202.10@1427 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-05-07 18:31:32 +00:00
mattf 91ff15af07 Added hold time option minimum option to in-groups to prevent hold time option until minimum number of hold seconds 
Several changes to the development lists custom fields page

git-svn-id: svn://192.168.202.10@1425 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-05-07 15:37:51 +00:00
mattf bd7ff13e63 Added code for phase 1 of custom list fields 
Added 2 variables to astguiclient.conf

git-svn-id: svn://192.168.202.10@1424 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-05-06 23:09:03 +00:00
mattf af0f6d198f Small change to how in-group uniqueid display works, addition of PRESERVE option 
git-svn-id: svn://192.168.202.10@1420 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-04-28 10:57:02 +00:00
mattf f5f59f6eaa Added manual dial override as campaign option 
Added agent blind monitoring alert campaign options
Added inbound custom call id display options
Added optional phone codec settings
Added ability to block user information in the real-=time report by viewing user
Update Italian agent build in trunk

git-svn-id: svn://192.168.202.10@1417 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-04-25 06:03:36 +00:00
mattf c2d7764b64 Added scheduled_callbacks_count feature to campaigns to define if all active or only live triggered callbacks count is shown to the agent 
git-svn-id: svn://192.168.202.10@1413 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-04-20 14:26:28 +00:00
mattf 4f5c870c98 Added server time values as option to reports screen 
git-svn-id: svn://192.168.202.10@1412 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-04-20 03:14:11 +00:00
mattf 5291643270 Added list name and list description as script variables in the agent interface 
Added CallerIDname extension append option to trunk

git-svn-id: svn://192.168.202.10@1407 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-04-15 03:01:41 +00:00
mattf e3dd977f94 removed SIP and IAX listen/barge links from reports page(commented out in HTML) 
fixed extended alt dialing bug in agent interface

git-svn-id: svn://192.168.202.10@1404 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-04-13 17:52:11 +00:00
mattf 308dff1c4d added campaign override for QM callstatus option 
git-svn-id: svn://192.168.202.10@1402 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-04-06 03:20:43 +00:00
mattf 715ed94231 Added queuemetrics_callstatus option 
Added full logging of user campaign/ingroup rank settings in user modify function

git-svn-id: svn://192.168.202.10@1400 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-04-05 18:58:17 +00:00
mattf 4b43eb15ae Added removal of spaces from uploaded filenames in audio store and added log of uploads 
git-svn-id: svn://192.168.202.10@1393 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-04-01 15:28:07 +00:00
mattf 72323b0b48 added Agent Choose Blended option to agent interface 
git-svn-id: svn://192.168.202.10@1392 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-04-01 12:02:59 +00:00