ViciDial/agc_2-X
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926ee2e853c98600030e801d4445988cdcd89af7
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Author SHA1 Message Date
mattf 926ee2e853 Fixed LAGGED agent logging load bug on heavily loaded systems 
git-svn-id: svn://192.168.202.10@1234 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-18 04:29:41 +00:00
mattf 42baa32ac4 Fixed bug in auto alt dial dnc check 
git-svn-id: svn://192.168.202.10@1233 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-18 04:09:56 +00:00
mattf 16cc1d526e Added alt phone search and display to lead search and modify 
git-svn-id: svn://192.168.202.10@1232 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-18 04:09:23 +00:00
mattf 6b4b6be890 Fixed webform and script display bugs 
git-svn-id: svn://192.168.202.10@1231 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-17 17:27:37 +00:00
mattf b09fa638e0 small bug fixes in vicidial.php 
git-svn-id: svn://192.168.202.10@1230 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-17 05:44:46 +00:00
mattf f79c129e36 small bug fix in admin.php 
git-svn-id: svn://192.168.202.10@1229 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-17 01:43:55 +00:00
mattf 11a219264f Added second web form option for in-groups and campaigns 
Changed answering machine message to a prompt field and added TTS option
Added waitforsilence options to campaign screen

git-svn-id: svn://192.168.202.10@1228 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-17 00:50:45 +00:00
mattf 88cb64966c Added agentonly column to waiting calls in Real-time screen 
git-svn-id: svn://192.168.202.10@1227 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-14 15:57:07 +00:00
mattf 384b97eb67 Fixed minor logging bug in manager_send.php 
Added AST_GROUP_ALIASstats.php report

git-svn-id: svn://192.168.202.10@1226 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-14 15:38:03 +00:00
mattf 53a1f61638 Fix for multi-server park 
git-svn-id: svn://192.168.202.10@1225 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-09 14:40:45 +00:00
mattf bd939cfaf2 Fixes for parked calls in vicidial.php 
git-svn-id: svn://192.168.202.10@1223 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-09 13:25:20 +00:00
mattf d22ecc8fbe Fixes for server name and alternate IP audio store processes 
git-svn-id: svn://192.168.202.10@1222 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-08 17:25:28 +00:00
mattf 3d02e5e189 Added DEAD call time logging and agent notification of call hangup 
Added cross-listing linking of DIDs, Call Menus and In-groups in admin.php
Changed the audio store to work by server names

git-svn-id: svn://192.168.202.10@1221 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-08 16:10:35 +00:00
mattf d65a83c41c Fixed small hopper bugs 
git-svn-id: svn://192.168.202.10@1220 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-08 01:47:41 +00:00
mattf a248227f65 Added PARK status to Real-time report, added LAGGED pause code to auto-paused agent records 
git-svn-id: svn://192.168.202.10@1219 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-07 13:26:53 +00:00
mattf 9c4867abdd Added list ID to list update process and DB, as well as allowing for multiple results 
git-svn-id: svn://192.168.202.10@1218 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-07 10:41:03 +00:00
mattf dc52eef771 Added TIMEZONE lead order options for campaign dialing 
git-svn-id: svn://192.168.202.10@1217 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-04 20:38:17 +00:00
mattf a38c85305a Added Music on hold chooser to in-group screen 
git-svn-id: svn://192.168.202.10@1216 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-04 20:03:12 +00:00
mattf cce126488b Added more validation and checking to asterisk conf file processing 
git-svn-id: svn://192.168.202.10@1215 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-04 13:37:54 +00:00
mattf fd6874b422 database updates for web-configurable music on hold 
git-svn-id: svn://192.168.202.10@1214 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-04 10:51:14 +00:00
mattf 3e7bb74169 Added web-configurable meetme and musiconhold 
several bug fixes

git-svn-id: svn://192.168.202.10@1213 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-04 10:49:03 +00:00
mattf 6e42c9dd2c Added forcelistfilename option to VICIDIAL_IN_NEW_lead_files.pl script 
git-svn-id: svn://192.168.202.10@1212 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-08-30 15:06:54 +00:00
mattf 319c92d0cf added list agent script override 
fixed minor bugs

git-svn-id: svn://192.168.202.10@1211 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-08-28 04:26:33 +00:00
mattf d3eb829f0a Fixed issue in audio step 3 FTP script 
git-svn-id: svn://192.168.202.10@1210 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-08-28 00:59:15 +00:00
mattf 89476cf49b rewrote script handling in the agent interface 
small bug fixes

git-svn-id: svn://192.168.202.10@1209 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-08-27 05:51:50 +00:00
mattf 821c28adc8 added loopback-no-log context for special dialing circumstances 
git-svn-id: svn://192.168.202.10@1208 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-08-21 16:58:47 +00:00
mattf df00be46d2 Fixed central voicemail conf generation issue 
changed voicemail to use phone password as the voicemail password instead of just the voicemail_id

git-svn-id: svn://192.168.202.10@1207 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-08-21 16:49:58 +00:00
mikec 98ee97ee20 git-svn-id: svn://192.168.202.10@1206 3d104415-ff17-0410-8863-d5cf3c621b8a 2009-08-18 15:18:05 +00:00
mattf 93f43bc247 Fixed logging bugs 
git-svn-id: svn://192.168.202.10@1205 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-08-16 05:01:19 +00:00
mikec 1649ab5fc2 git-svn-id: svn://192.168.202.10@1204 3d104415-ff17-0410-8863-d5cf3c621b8a 2009-08-16 03:41:31 +00:00
mattf 15591b0468 Moved mute button in vicidial.php 
fixed logging bug in FastAGI script

git-svn-id: svn://192.168.202.10@1203 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-08-14 12:31:40 +00:00
mattf cf282e76fe Fixed extended alt dial bug in agent scripts 
Changed agent screen to not delete session reservations at logout, instead ADMIN_keepalive will clear them out once a day at timeclock reset time
Changed callback purge to clear out ACTIVE callbacks older than month/week as well as LIVE

git-svn-id: svn://192.168.202.10@1202 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-08-12 05:44:35 +00:00
mattf c0bbceebb6 Changed drop_call_seconds to allow for immediate drop on outbound calls to go to drop inbound group. 
git-svn-id: svn://192.168.202.10@1201 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-08-11 09:13:45 +00:00
mattf d9375c4500 Quick fix for rare hopper loading issue 
Added outbound drop group exclusion option from inbound summary hourly report

git-svn-id: svn://192.168.202.10@1200 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-08-09 07:50:10 +00:00
mattf 8124e3f74f Added names to select list on the outbound report 
Added longest wait time as next agent call option
Added option to the Outbound(VDAD) report to calculate stats including the overflow drop in-group stats with the outbound campaign stats
Changed Real-time Report screen agent time display to be based upon a change in "state"(INCALL, READY, PAUSED, etc...) instead of being based upon the time of the last call they handled
Fixed manual dial calls_today bug in vicidial.php
Several small bug fixes

git-svn-id: svn://192.168.202.10@1199 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-08-08 07:33:46 +00:00
mattf 9e8c67dace Added new inbound summary hourly report as well as several tweaks to the Inbound and service level reports. 
Added two new formats to the VICIDIAL_IN_NEW_leads_file.pl script

git-svn-id: svn://192.168.202.10@1198 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-08-04 07:42:08 +00:00
mattf 11b61670fd For AST_CRON_audio_3_ftp.pl, Fixed non-VicDial recordings date directory, added secondary icmp ping if standard ping fails 
git-svn-id: svn://192.168.202.10@1197 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-30 18:59:10 +00:00
mattf 426af85077 Added twoday_ log tables and AST_twoday_tables_control.pl script 
Fixed Re-Queue bug and INBOUND_MAN blended checkbox display

git-svn-id: svn://192.168.202.10@1196 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-30 11:41:08 +00:00
mattf 51461d8d69 Added agent_display_dialable_leads and vicidial_balance_rank options 
git-svn-id: svn://192.168.202.10@1195 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-29 10:53:18 +00:00
mattf 8e2e3ba3d5 Fixed audio processing script 3 ping error output now only in debug mode 
git-svn-id: svn://192.168.202.10@1194 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-28 12:01:32 +00:00
mattf 5e66bf545f Added --GSW audio handling script option for GSM codec with RIFF headers and .wav filename extension 
git-svn-id: svn://192.168.202.10@1193 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-27 19:10:09 +00:00
mattf 8cabbcaccf Added allow_alerts option to agent vicidial.php screen 
git-svn-id: svn://192.168.202.10@1192 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-27 00:17:49 +00:00
mattf 12857d1af5 Fixed agent grab call bug 
Added allow_alerts option to users

git-svn-id: svn://192.168.202.10@1191 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-26 06:48:48 +00:00
mattf 6c903bc65d Added RANK and OWNER as fields in vicidial_list, and as sort by options in campaign screen 
Added no-hopper dialing option for MANUAL and INBOUND_MAN campaigns
Added owner dialing for agents to have their own leads, or shared group/territory leads, within a single list and campaign
Added list reset times option to automatically reset lists at pre-set times during the day
Fixed leave-3way-call issue if customer is parked

git-svn-id: svn://192.168.202.10@1189 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-23 19:06:58 +00:00
mikec 9ab33eb422 Added LCR. 
git-svn-id: svn://192.168.202.10@1187 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-20 13:41:04 +00:00
mattf 5b6c6fcdf4 in branch 2.0.5 removed default 91NXXNXXXXXX dialplan entries 
in trunk, several bug fixes: inbound stream file, extended alt dial 
added dialed_number and dialed_label to script variables

git-svn-id: svn://192.168.202.10@1186 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-20 05:02:02 +00:00
mattf abee8040ee Added patch for Vtiger 5.1.0 RC release: Vtiger510_vicidial_001_noclose.patch 
git-svn-id: svn://192.168.202.10@1185 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-16 01:26:36 +00:00
mattf 441567b9ea Fixed vicidial.php ReQueue bug 
git-svn-id: svn://192.168.202.10@1184 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-13 16:46:38 +00:00
mattf 89f50b741e Added Calls in Queue display to agent interface 
Added Grab call in Queue to agent interface and AGI inbound script
Added Re-Queue button to agent interface
Added pause after every call campaign option
Added option to auto-launch calls in queue frame in agent interface
Added ADD ALL and DELETE ALL options to the inbound group chooser screen in the agent interface

git-svn-id: svn://192.168.202.10@1183 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-13 06:11:44 +00:00
mattf 1e122d2342 Fixed bugs relating to alt number dialing transfers, dispo variable assignment and the agent sidebar 
git-svn-id: svn://192.168.202.10@1181 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-10 09:39:44 +00:00