ViciDial/agc_2-X
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9f3d14d0e170730a96c5468a5873f2c9f2b25be2
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56 Commits
Author SHA1 Message Date
mattf 9f3d14d0e1 Added list expiration date feature 
Added Other Campaign DNC List campaign option

git-svn-id: svn://192.168.202.10@1881 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-26 03:29:40 +00:00
mattf a9aaf9025d Added Carrier Log and Hangup Reason reports to Admin Utilities screen 
Added Lead Loading File Templates
Added "--daily" option to the ADMIN_archive_log_tables.pl script allowing
	for the call_log and vicidial_log_extended tables to be archived every
	night and only keep the last 24-hours of logs in the active table.
Fixed Hopper call count limit bug

git-svn-id: svn://192.168.202.10@1800 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-04-03 02:20:33 +00:00
mattf 9bcfe7911a Added campaign option to check the hopper for duplicate vendor_lead_code 
Added remote-agent daily stats
Added option to log non-agent-API queries from non-admin.php queries

git-svn-id: svn://192.168.202.10@1784 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-02-13 22:29:27 +00:00
mattf bf7345cfff fixed small bugs, updated docs 
git-svn-id: svn://192.168.202.10@1772 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-01-09 20:26:38 +00:00
mattf b2083d4e6c Added new Call Count Limit option to the campaign screen. This allows you to limit the number of attempts for any lead being dialed by a campaign. Previously you had to use a filter to achieve this functionality. 
Added new Complete flag for statuses and campaign statuses. Used by the new colums mentioned below as well as for future reports.
Added Dialable and Penetration colums to the Statuses Within This List/Campaign tables on the list and campaign screens, showing the DIALABLE count for each status as well as the complete-flag and call-count-limit percentage as PENETRATION.

git-svn-id: svn://192.168.202.10@1736 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-10-06 18:47:54 +00:00
mattf ecefb829b9 Added Secondary List Order which allows for further sorting of leads to be dialed by a secondary sorting method 
Added Default Campaign setting for the My Callback agent interface option so that the checkbox can be pre-selected or not on every call
Added the campaign option for per-call call notes in the agent interface. If the User Group also has Call Log enabled, the agent can also see the call notes from previous calls.

git-svn-id: svn://192.168.202.10@1601 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-02-15 19:23:30 +00:00
mattf 994b0ccf01 Added the ability to use custom statuses for scheduled callbacks. These are configurable with the Scheduled Callbacks flag in the System Statuses and Campaign Statuses administrative screens. 
Rearranged the statuses admin screens

git-svn-id: svn://192.168.202.10@1599 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-02-13 07:31:59 +00:00
mattf d7e5c478a3 Added List Order randomize feature 
Added two new QM options in System Settings

git-svn-id: svn://192.168.202.10@1585 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-01-09 17:07:15 +00:00
mattf 5afa4b038a Added campaign feature to automatically adjust the hopper level to the dialing rate and the number of active agents, also added a trim feature to make sure the hopper is not filled too much 
Added source field to the vicidial_hopper table

git-svn-id: svn://192.168.202.10@1546 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-11-12 21:18:56 +00:00
mattf a0ced71103 fixed minor issue with hopper loader 
git-svn-id: svn://192.168.202.10@1489 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-07-30 14:42:28 +00:00
mattf 1e6578090d Added ability to purge only one campaign's leads in the hopper, issue #349 
git-svn-id: svn://192.168.202.10@1474 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-07-07 03:41:54 +00:00
mattf df4460dc8e fixed bug 362, issue with some state call times not being implemented 
git-svn-id: svn://192.168.202.10@1469 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-07-04 19:44:32 +00:00
mattf 53134347cd Added dccsv52 import file format 
changed hopper to calculate dialable leads every minute for active campaigns, instead of only when leads are loaded for a campaign

git-svn-id: svn://192.168.202.10@1444 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-06-16 13:28:53 +00:00
mattf 0f76f1669b fixed minor hopper bug 
Added ability through CLI lead loader to add a new list with every file load

git-svn-id: svn://192.168.202.10@1419 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-04-27 09:58:35 +00:00
mattf 47ae9c645a fixed rare issue in AST_VDhopper.pl script, slightly changed csv43 format in lead loader 
git-svn-id: svn://192.168.202.10@1403 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-04-09 15:55:39 +00:00
mattf be4e2b2743 - Added agi-NVA_recording.agi script to allow for logging and recording of phone dialed calls 
- Added MIX directory auto mixing option to CRON audio step 1
- Added outbound callerIDnumber to DROP and other AGI transfers for in-groups
- Changed called_count to increment on alt-dial calls
- Fixed variable mis-assignment in several AGI and bin scripts
- Fixed Pause code issue with QueueMetrics

git-svn-id: svn://192.168.202.10@1254 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-11-09 07:56:44 +00:00
mattf e437e94db0 Added AREACODE DNC option 
git-svn-id: svn://192.168.202.10@1250 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-10-27 10:48:07 +00:00
mattf b4981c95e7 more fixes for new DNCC/DNCL auto-alt-dial code 
git-svn-id: svn://192.168.202.10@1248 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-10-23 04:59:29 +00:00
mattf d6bdfb1f2a Fixed issues with new DNCC/DNCL auto-alt-dial code 
git-svn-id: svn://192.168.202.10@1247 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-10-20 20:03:09 +00:00
mattf beb7c91248 Added ability to use Remote Agents with all inbound next-agent-call settings 
Added ability to use DNCC and DNCL as Auto-Alt-Dial statuses
Fixed DNC scrubbing under some auto-alt-dial circumstances
Other small bug fixes

git-svn-id: svn://192.168.202.10@1245 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-10-20 10:03:39 +00:00
mattf d65a83c41c Fixed small hopper bugs 
git-svn-id: svn://192.168.202.10@1220 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-08 01:47:41 +00:00
mattf dc52eef771 Added TIMEZONE lead order options for campaign dialing 
git-svn-id: svn://192.168.202.10@1217 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-04 20:38:17 +00:00
mattf d9375c4500 Quick fix for rare hopper loading issue 
Added outbound drop group exclusion option from inbound summary hourly report

git-svn-id: svn://192.168.202.10@1200 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-08-09 07:50:10 +00:00
mattf 9e8c67dace Added new inbound summary hourly report as well as several tweaks to the Inbound and service level reports. 
Added two new formats to the VICIDIAL_IN_NEW_leads_file.pl script

git-svn-id: svn://192.168.202.10@1198 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-08-04 07:42:08 +00:00
mattf 6c903bc65d Added RANK and OWNER as fields in vicidial_list, and as sort by options in campaign screen 
Added no-hopper dialing option for MANUAL and INBOUND_MAN campaigns
Added owner dialing for agents to have their own leads, or shared group/territory leads, within a single list and campaign
Added list reset times option to automatically reset lists at pre-set times during the day
Fixed leave-3way-call issue if customer is parked

git-svn-id: svn://192.168.202.10@1189 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-23 19:06:58 +00:00
mattf 239891e8ec Added DROP lockout time option to campaigns to allow for preventing the calling of leads that were abandoned on auto-dial campaigns for a specified number of hours. 
git-svn-id: svn://192.168.202.10@1146 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-08 17:23:16 +00:00
mattf 51c4cbd4aa Fixed rare bug in hopper script where list mix statuses would not be followed by a - 
git-svn-id: svn://192.168.202.10@1141 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-03 16:03:18 +00:00
mattf c35341e1a4 Added allow_inactive_list_leads option to AST_VDhopper.pl script, useful feature if you have many lists and want to use list mix 
Added list mix display to real-time screen

git-svn-id: svn://192.168.202.10@1136 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-02 08:11:39 +00:00
mattf 9c851d4070 Changed all PHP tags to long tags 
Added Call Menu feature

git-svn-id: svn://192.168.202.10@1111 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-08 12:08:02 +00:00
mattf 99725488c4 merged List Mix functionality into the AST_VDhopper.pl script, deleted the MIXtest.pl script 
git-svn-id: svn://192.168.202.10@1104 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-04-30 15:15:28 +00:00
mattf 857c25c908 Added RANDOM and LAST CALL TIME lead sort options to campaigns 
Fixed minor realtime screen bug
Added Sangoma netborder CPD documentation to docs

git-svn-id: svn://192.168.202.10@1103 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-04-30 14:19:28 +00:00
mattf 17643da8cc fixed bugs with Scripts and Filters in hopper script admin script and vicidial.php agent script 
git-svn-id: svn://192.168.202.10@1096 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-04-13 16:18:23 +00:00
mattf 3900544b99 added campaign-specific DNC feature, affected 11 scripts 
updated docs for new versions

git-svn-id: svn://192.168.202.10@948 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-09-10 05:26:13 +00:00
mattf 4b2584488c bug fixes and tweaks for new Lead Recycling method 
git-svn-id: svn://192.168.202.10@922 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-07-13 22:02:40 +00:00
mattf a7cef459d6 added last_local_call_time field to vicidial_list table. This change affected many scripts from the hopper loaders to the lead loaders to the vdc_db_query.php agent-side script. A script was created to populate this field from the logs: VICIDIAL_last_local_call_time_UPDATE.pl 
git-svn-id: svn://192.168.202.10@921 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-07-13 15:45:22 +00:00
mattf 3d0bc2da57 added without-logs option to ADMIN_backup script for database dump 
added multi-dnc submit to admin.php
added more debug output to AST_VDhopper script

git-svn-id: svn://192.168.202.10@890 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-06-11 10:31:22 +00:00
mattf 14a643763b bug fixes for install.pl and AST_VDhopper.pl 
optimized sample extensions.conf files
Added VICIHELP direct dial-in to iax.conf and extensions.conf files

git-svn-id: svn://192.168.202.10@794 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-14 06:52:09 +00:00
mattf 7e11962fc1 Changed license to AGPLv2 
Added VICIDIAL_fix_lead_statuses.pl script

git-svn-id: svn://192.168.202.10@788 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-10 08:02:30 +00:00
mattf ab699dbcdf fixed vicidial_log bug for closer calls in vdc_db_query.php 
added hopper insertion logging to AST_VDhopper scripts
added better DMTF filtering in agi-IVR script as well as a one hour timeout

git-svn-id: svn://192.168.202.10@773 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-01-25 17:59:31 +00:00
mattf 8e4c9af9de updated AST_VDhopper scripts to allow for 2nd NEW, 3rd NEW,... for other lead orders 
git-svn-id: svn://192.168.202.10@765 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-01-12 08:07:40 +00:00
mattf 3132aa6219 added hopper priority 
added default campaign manual dial list
added description of ASCII report generation scripts to SCRATCH INSTALL doc

git-svn-id: svn://192.168.202.10@700 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-10-31 05:14:39 +00:00
mattf 61af81e812 changed CLOSER-type to not require special campaign_id characters 
added 5th and 6th new dial orders
added default list 999

git-svn-id: svn://192.168.202.10@696 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-10-30 02:20:31 +00:00
mattf 822bcd9502 added sales export script: AST_VDsales_export.pl 
minor fixes

git-svn-id: svn://192.168.202.10@637 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-06-11 19:50:30 +00:00
mattf baa7d46a9e changed campaign dial statuses to use dunamic number of statuses, replacing the static dial_status_x fields. Changes to database, admin.php, AST_VDhopper and timeonVDADall scripts 
git-svn-id: svn://192.168.202.10@532 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-19 18:33:46 +00:00
mattf 1f63a11519 changed AST_VDhopper.pl script when using 2nd,3rd,4th NEW order to fill up to hopper_level with standard leads if not enough NEW leads are available 
git-svn-id: svn://192.168.202.10@383 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-11-10 20:17:05 +00:00
mattf 5cc4e33fa8 fix of recycle bug and recycle run when no dialable leads(bug 29) in AST_VDhopper.pl 
git-svn-id: svn://192.168.202.10@294 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-09-25 19:15:18 +00:00
mattf c1599f8c02 added adaptive_intensity field and continued development of adaptive/predictive dialing 
git-svn-id: svn://192.168.202.10@219 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-08-25 16:07:07 +00:00
mattf 8078d5cb90 moved campaign stats generation and adaptive functions out of AST_VDhopper.pl and into a new script: AST_VDadapt.pl 
git-svn-id: svn://192.168.202.10@205 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-08-23 19:53:43 +00:00
mattf 191d2dd3b3 added database fields for predictive dialing 
added fields to vicidial/admin.php for predictive dialing control

git-svn-id: svn://192.168.202.10@204 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-08-23 16:15:19 +00:00
mattf e900247989 fixed file date error on logfile for AST_VDupdate.pl 
git-svn-id: svn://192.168.202.10@203 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-08-23 10:51:39 +00:00