Commit Graph
149 Commits
Author SHA1 Message Date
mattf a11ffabcf7 small fix for real-time report
git-svn-id: svn://192.168.202.10@3102 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-05-24 20:46:59 +00:00
mattf 80382c7613 Added in-group selection filter to real-time report
git-svn-id: svn://192.168.202.10@3098 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-05-20 17:21:24 +00:00
mattf 8b70faa5f2 Added RS_ListenBarge options.php setting for the Real-Time Report
git-svn-id: svn://192.168.202.10@3093 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-04-20 21:55:09 +00:00
mattf 810d8c4da0 Fix for columns display issue #1141
git-svn-id: svn://192.168.202.10@3077 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-03-13 10:46:43 +00:00
mattf 2c810e15fd Added new web pages for mobile application
git-svn-id: svn://192.168.202.10@3068 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-03-02 23:08:00 +00:00
mattf 4ab83a9e0c Added new PRESS_CALLBACK_QUEUE option to Hold Time and Wait Time In-Group settings, allowing for a customer to retain their place in line in the queue and be called back when their turn is reached.
Added new Closed Time features to In-Groups that allow all calls in queue to be presented with an option when the in-group closing time for the day has been reached. Also, an option was added to manually force the end of all queueing of calls for an in-group for the day.
Added dial_ingroup option to Agent API external_dial function.
Added In-Group option to look up timezone of customer when a new lead is added during the routing of the call.

git-svn-id: svn://192.168.202.10@2905 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-02-07 04:48:33 +00:00
mattf d2c07fc41e Array declaration fixes for PHP7, issue #1027
git-svn-id: svn://192.168.202.10@2796 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-07-20 11:58:45 +00:00
mattf 99cd88a561 Added DIAL status for manual dial agent calls that have not been answered in Real-Time Report and Non-Agent API functions
git-svn-id: svn://192.168.202.10@2780 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-06-15 04:37:47 +00:00
mattf 47703e1a1e Added IP Lists feature, allowing creating of lists of IP Addresses that can
be used as whitelists on a User Group basis for Agent, Admin and API
 web resources.

git-svn-id: svn://192.168.202.10@2726 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-10 02:30:33 +00:00
mattf 0715b34f25 Added pause code time limits warning feature
git-svn-id: svn://192.168.202.10@2709 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-21 16:16:45 +00:00
mattf 4c0176726c Fixed issue with ERROR in campaign/ingroup name in the realtime report
git-svn-id: svn://192.168.202.10@2577 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-08-03 23:07:05 +00:00
mattf 5a6b5daa6d Added new options to enable the recent changes to the UK OFCOM Drop Rate
calculations
Added new export script, VICI_CSV_dump_call_log.pl

git-svn-id: svn://192.168.202.10@2535 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-05-16 03:29:38 +00:00
mattf 025f85e851 Fixed issue with WALL displays in realtime report
git-svn-id: svn://192.168.202.10@2519 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-04-19 01:44:12 +00:00
mattf 0db7d2984f Added WALL_4 option to realtime report
git-svn-id: svn://192.168.202.10@2512 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-04-14 00:06:52 +00:00
mattf ed6adb2647 Added WALL options for report_display_type to real-time report
git-svn-id: svn://192.168.202.10@2506 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-04-07 00:22:07 +00:00
mattf 5db14aec2e Fix for non-pausecode display in HTML format in realtime report
git-svn-id: svn://192.168.202.10@2502 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-03-31 23:49:02 +00:00
mattf 2fb1198308 Added report_display_type option and several design changes to the real-time report
git-svn-id: svn://192.168.202.10@2496 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-03-28 07:18:27 +00:00
mattf d9de5eea48 Added option to show in-group color in real-time report agent records
Rewrote Fronter/Closer report
Updated reports to reformat the forms in a more unified format
Added Help entries for most reports

git-svn-id: svn://192.168.202.10@2482 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-02-28 00:45:18 +00:00
mattf a4160e7096 Added chat dead detection in agent screen, real-time report and API
Added chat/email live images for agent screen

git-svn-id: svn://192.168.202.10@2455 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-01-04 19:11:44 +00:00
mattf 417e63cf50 Added Cached Realtime Carrier Stats option to System Settings to have the Carrier Log Stats generated once per minute system-wide instead of every time the realtime report refreshes on every screen.
git-svn-id: svn://192.168.202.10@2414 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-11-24 17:41:43 +00:00
mattf 6d63c87281 Added option to hide users from appearing on real-time report.
git-svn-id: svn://192.168.202.10@2384 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-09-26 02:39:22 +00:00
mattf 0f7869146d Added DID custom fields as webform and script variables in the agent screen
git-svn-id: svn://192.168.202.10@2383 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-09-24 01:07:13 +00:00
mattf adaf80312b Added experimental Agent Whisper Monitoring from the Real-time Report. Must be enabled in System Settings. Issue #840
git-svn-id: svn://192.168.202.10@2365 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-08-04 15:38:38 +00:00
mattf ec85e098a3 Fixed issue with SQL for permissions check
git-svn-id: svn://192.168.202.10@2319 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-05-13 02:50:35 +00:00
mattf 7024389514 Fixes in the admin web interfaces for QXZ issues
git-svn-id: svn://192.168.202.10@2295 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-03-07 14:23:25 +00:00
mattf 2fa3dfd4d4 Added hopper link to time-on-vdad-all script, issue #825
git-svn-id: svn://192.168.202.10@2275 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-02-12 04:50:53 +00:00
mattf ee9b7f3772 Added code for on-the-fly language translations display for all admin and reporting scripts
Changed all single-quote QXZ values to double-quote
Added "change language" page to admin.php

git-svn-id: svn://192.168.202.10@2233 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-12-31 14:49:05 +00:00
mattf 50f5fccb53 Code cleanup in PHP files for QXZ functions
Added ADMIN_www_languages.pl script to parse all web files for QXZ phrases and populate DB table www_phrases

git-svn-id: svn://192.168.202.10@2213 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-11-28 14:28:39 +00:00
mattf 8edc23c8a2 Fixed issue #801 in vicidial.php
small fixes in admin.php and real-time report

git-svn-id: svn://192.168.202.10@2190 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-11-16 23:11:42 +00:00
mattf 528ffe3990 Changed all administrative web interface text to be output through new QXZ function instead of echo, reports are not done yet
Changed all default VICIdial logos to new logos

git-svn-id: svn://192.168.202.10@2183 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-11-11 11:01:32 +00:00
mattf 20df5aac87 fix for pausecode formatting in real-time report
git-svn-id: svn://192.168.202.10@2174 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-09-28 14:19:19 +00:00
mattf 07071af9a4 Added QXZ function formatting of output to 3 real-time reports
Added new functions.php QXZ function to echo with padding options

git-svn-id: svn://192.168.202.10@2173 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-09-18 20:57:25 +00:00
mattf 65bd6820d1 Added $RS_droppedOFtotal options.php option for the realtime report to allow the drops to be calculated out of Total calls instead of just Answers
git-svn-id: svn://192.168.202.10@2139 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-06-24 19:33:51 +00:00
mattf 06697b0c32 Added MathZDC function to prevent division math with zero as one of the numbers
Cleaned up vdc_db_query.php mysql logging
Moved date definitions in keepalive script to the top of the script
Changed iax.conf 1.4 and higher: regcontext=iaxregistration

git-svn-id: svn://192.168.202.10@2094 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-04-03 01:05:16 +00:00
mattf 9dcab0afbb Fixed minor admin bugs
Added Non-Agent API functions: server_refresh, check_phone_number

git-svn-id: svn://192.168.202.10@2072 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-02-14 21:52:59 +00:00
mattf f4173f9d08 Fixed a small display bug in the RealTime report when customer phone view is enabled
git-svn-id: svn://192.168.202.10@2041 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-11-20 20:45:01 +00:00
mattf 61b5e03d01 Added filtering to AGI processes to help prevent DID SQL injection attacks
Added nanpa filtering log viewing to new NANPA updating process
Fixed span order in vicidial.php
Fixed issue with list webform overrides in agent interface
other small variable filtering fixes

git-svn-id: svn://192.168.202.10@2023 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-09-26 01:27:15 +00:00
mattf 9c4311ef65 Changed all admin PHP code to use mysqli functions
Fixes for issue #699
Fix for issue #697

git-svn-id: svn://192.168.202.10@2017 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-09-02 15:37:26 +00:00
mattf 09c4284e1b Added several security changes to the admin interface, including freezing a user's account for 15 minutes after 10 failed login attempts.
Added 3 new reports to the admin interface: url log, lagged log and user group login reports
Added new AST_phone_update.pl --agent-lookup flag to allow for logging of the IP address of the agent's SIP or IAX phone connection. Can be enabled as a crontab entry to perform the lookups on each asterisk server.

git-svn-id: svn://192.168.202.10@1997 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-07-02 06:00:53 +00:00
mattf 97cf629d70 Added several security changes to the agent interface, including freezing a user's account for 15 minutes after 10 failed login attempts.
Changed all of the admin scripts from using the PHP ereg functions to preg. This is a requirement for moving to PHP6 where ereg functions are  depricated. This will also have the benefit of speeding up those scripts because preg is supposed to be more efficient and faster than ereg.
Added recording_id to the available fields for the dispo call url feature
Added pause code to the agent_status non-agent api function output

git-svn-id: svn://192.168.202.10@1994 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-06-15 16:08:13 +00:00
mattf d95613a6d7 fixed issue with pause code display in real-time report
git-svn-id: svn://192.168.202.10@1970 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-04-24 18:19:46 +00:00
mattf 9c50cd5607 For Realtime Report, added link to in-group selected users report for in-queue inbound calls
git-svn-id: svn://192.168.202.10@1933 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-02-14 18:28:56 +00:00
mattf f837429e6a Added inbound email queue to agent support
git-svn-id: svn://192.168.202.10@1905 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-23 04:28:32 +00:00
mattf 67bc7d306a Small bug fixes:
Real-time report, user group restrictions
agent interface, API hangup while dialing
cm_lookup agi, remove non-digits from extension

git-svn-id: svn://192.168.202.10@1853 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-08-28 20:52:22 +00:00
mattf ca5a9174d9 Added percentages to real-time report carrier stats
Added call time restrictions to the inbound daily report
Fixed a small logging bug for manual dial phone calls in vdc_db_query.php
Added commented-out body tag to zoiperweb.php for thin webbar version
Small bug fix in cm_lookup.agi

git-svn-id: svn://192.168.202.10@1830 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-06-18 10:31:59 +00:00
mattf 966564377e Added Dialer Inventory Report options for excluding lists and ranking shifts display order
Added User Group multi-selection option to the real-time report
Added HTML bar chart display options to most of the reports
Removed password logging from admin scripts failed login attempts
Made webroot-writable system setting function the same on all admin scripts
Fixed list lastcalldate for manual dial calls

git-svn-id: svn://192.168.202.10@1789 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-02-24 21:43:54 +00:00
mattf 2b0e82aa9d Added ability to block customer information and hide portions of customer phone numbers within the admin interface on a per admin-user basis.
Many fixes for user group restrictions in admin pages

git-svn-id: svn://192.168.202.10@1753 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-11-06 16:25:10 +00:00
mattf 2a3c580273 Fixed high-load query issue in real-time report
git-svn-id: svn://192.168.202.10@1622 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-03-14 21:39:41 +00:00
mattf 001b432129 Added on-hook phone agent features for inbound calls
Added ring_all Next-Agent-Call feature for inbound calls
  see UPGRADE doc for more details

git-svn-id: svn://192.168.202.10@1611 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-03-04 15:36:10 +00:00
mattf bb32d84a1e Added Agent Lead Search feature
Added display of lead searches in user stats page
Fixed rare performance bug in real time report

git-svn-id: svn://192.168.202.10@1603 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-02-18 20:53:57 +00:00