Commit Graph
150 Commits
Author SHA1 Message Date
mattf ad2758f7ce Added dl_minutes option for drop lists
git-svn-id: svn://192.168.202.10@2728 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-10 18:05:45 +00:00
mattf 5ad96ddea2 Small fix to last commit, help.php
git-svn-id: svn://192.168.202.10@2727 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-10 02:42:02 +00:00
mattf 47703e1a1e Added IP Lists feature, allowing creating of lists of IP Addresses that can
be used as whitelists on a User Group basis for Agent, Admin and API
 web resources.

git-svn-id: svn://192.168.202.10@2726 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-10 02:30:33 +00:00
mattf 5ebad5b39c Added Agents count on server page
git-svn-id: svn://192.168.202.10@2725 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-07 11:54:13 +00:00
mattf 5eed8b273c Added USER_CUSTOM_ options to campaign custom callerID setting to allow for
custom caller IDs to be used per agent in MANUAL and INBOUND_MAN modes

git-svn-id: svn://192.168.202.10@2715 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-27 21:10:56 +00:00
mattf c5a734ccf6 Added Drop Lists feature, allowing you to add new leads to a list built from
DROP calls from inbound groups on a scheduled basis.

git-svn-id: svn://192.168.202.10@2714 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-27 19:56:06 +00:00
mattf e854893198 Added ability to use a special filter phone group entry "BLANK" for a blank CIDnumber
git-svn-id: svn://192.168.202.10@2711 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-22 21:31:33 +00:00
mattf 0715b34f25 Added pause code time limits warning feature
git-svn-id: svn://192.168.202.10@2709 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-21 16:16:45 +00:00
mattf 6feb8bde5c Added conf_qualify phones option for IAX
git-svn-id: svn://192.168.202.10@2708 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-20 17:53:56 +00:00
mattf 7388e3d481 Added CHAT option to Inbound Queue No Dial campaign setting to prevent
outbound auto-dialing if a chat is waiting for an agent

git-svn-id: svn://192.168.202.10@2702 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-14 18:32:14 +00:00
mattf efef4d5a2f Added campaign agent_xfer_validation option and ingroup populate_state_areacode option
git-svn-id: svn://192.168.202.10@2698 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-09 20:54:47 +00:00
mattf f397b629c9 Added admin Automated Reports section, allowing easier web configuration of scheduled reports being sent by Email or FTP.
git-svn-id: svn://192.168.202.10@2695 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-05 04:34:52 +00:00
mattf 28185fa529 Expanded required custom fields types
git-svn-id: svn://192.168.202.10@2694 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-03 17:10:04 +00:00
mattf 8a8494bcbb Added validation that sounds web dir exists for audio store and non-agent API
Enabled required custom list fields with INBOUND_ONLY option

git-svn-id: svn://192.168.202.10@2693 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-02 18:26:42 +00:00
mattf 55e24889ed Changed Custom Fields of SCRIPT type to allow URLs and urlencoded variables
when using --U-- and --V-- to declare variables, issue #979

git-svn-id: svn://192.168.202.10@2692 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-01 04:53:34 +00:00
mattf 2ca2c220a3 Added warning for On Hold Message if too long, adjusted chooser placements in admin.php
Added QXZ translation to admin web user functions text in non_agent_api.php, Issue #996

git-svn-id: svn://192.168.202.10@2682 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-23 15:13:51 +00:00
mattf 412622afd3 Added new DNC options to Manual Dial Filter campaign feature that are not
tied to the campaign DNC settings.
Added counts to add/delete DNC numbers admin screen.

git-svn-id: svn://192.168.202.10@2680 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-21 21:03:26 +00:00
mattf 7ac9d21d83 Added In-group areacode_filter feature, allowing you to drop calls after a set number of seconds in queue that either match or do not match a list of areacodes defined per in-group.
git-svn-id: svn://192.168.202.10@2674 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-21 03:55:04 +00:00
mattf fb0292f439 Added campaign setting for Dead Call to Dispo Only, to allow the Dead Call Max Seconds setting to send the agent to the dispo screen
git-svn-id: svn://192.168.202.10@2671 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-17 22:40:50 +00:00
mattf 4e22158f7d Added phone_number_log API function
Added api_only_user User option

git-svn-id: svn://192.168.202.10@2662 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-07 18:44:38 +00:00
mattf 6c1c76f82c Added OW options to populate_lead_province in-group option to overwrite province field every time a call goes into the in-group.
git-svn-id: svn://192.168.202.10@2659 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-01-18 11:04:56 +00:00
mattf 8946a89ddb Added populate_lead_province in-group option
git-svn-id: svn://192.168.202.10@2658 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-01-14 19:56:20 +00:00
mattf 4ebe87b629 Added cm_phonesearch.agi script for phone number searching and redirection from a Call Menu
git-svn-id: svn://192.168.202.10@2657 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-01-13 21:53:15 +00:00
mattf 4e7c2d6b24 Fixed issue #985, inbound dispo call url
git-svn-id: svn://192.168.202.10@2656 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-12-31 18:39:34 +00:00
mattf 64386356b6 Added conf_qualify servers option
git-svn-id: svn://192.168.202.10@2655 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-12-27 03:27:36 +00:00
mattf e8359fe1e2 Added agent chat screen colors for agent screen chats
git-svn-id: svn://192.168.202.10@2651 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-12-22 14:56:11 +00:00
mattf f8b46b5ee1 Added Agent DID Report
Fixed issue #982

git-svn-id: svn://192.168.202.10@2644 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-12-08 01:39:55 +00:00
mattf 5404275aeb Languages updates
git-svn-id: svn://192.168.202.10@2635 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-28 03:36:21 +00:00
mattf 08f3a4375d fixes for alternate language issues
git-svn-id: svn://192.168.202.10@2634 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-28 02:56:54 +00:00
mattf 957887e220 Fixed spelling in help.php
updated documentation

git-svn-id: svn://192.168.202.10@2630 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-26 23:18:39 +00:00
mattf f56b74bbb1 small admin fixes
git-svn-id: svn://192.168.202.10@2629 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-26 15:21:24 +00:00
mattf 0d145ab94e removal of quotes from display text
added vdad debug report

git-svn-id: svn://192.168.202.10@2627 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-24 15:04:39 +00:00
mattf cfa21bfc5e Changed script_id to 20 characters max, other small script changes
git-svn-id: svn://192.168.202.10@2617 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-13 16:01:30 +00:00
mattf 87d47a9839 small fixes in web admin
git-svn-id: svn://192.168.202.10@2614 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-10 19:50:08 +00:00
mattf 7c39d151b5 changed timeclock, welcome and agent scripts to use uniform agent screen colors
git-svn-id: svn://192.168.202.10@2612 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-07 05:01:33 +00:00
mattf 765070842b Added web lead loader phone number length restriction, use system setting to enable
Added more options to the callbacks bulk move and bulk change admin utilities

git-svn-id: svn://192.168.202.10@2611 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-05 07:10:09 +00:00
mattf 18dbaa8ba6 Added User Overall user_new_lead_limit
git-svn-id: svn://192.168.202.10@2608 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-02 01:35:50 +00:00
mattf 808c4b1a3b Added agent_xfer_park_3way option allowing agents to park 3way calls in the agent screen
git-svn-id: svn://192.168.202.10@2602 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-10-29 16:05:17 +00:00
mattf 44722cec99 Added required fields screen label feature
git-svn-id: svn://192.168.202.10@2596 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-10-19 04:41:33 +00:00
mattf 5970a54bb4 Added List Merge utility
Added User List NEW Lead Limit options(only works in No Hopper dialiing)
Fixed rare issue with email parsing
Added option in Agent Performance Detail report to only show live agents

git-svn-id: svn://192.168.202.10@2594 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-10-14 13:10:56 +00:00
mattf ea0f0c2d07 Added ---READONLY--- option for most screen labels in vicidial.php
git-svn-id: svn://192.168.202.10@2590 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-09-16 12:04:03 +00:00
mattf 049efc6f7c Added agent display field option for last local call time
Added new options to dispo_move_list.php
Updated internal chat screen colors for agent

git-svn-id: svn://192.168.202.10@2587 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-09-10 20:45:45 +00:00
mattf 7f10d76a83 Added custom colors/logos for customer chat
Added user nickname for customer chat
Added trim to campaign number and dtmf preset updates
Fixed issue with new HTML format for Team Performance Detail report
Added MANUALDIALLINK script option for agent scripts

git-svn-id: svn://192.168.202.10@2579 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-08-18 18:00:56 +00:00
mattf 1a83039d94 Added ALT Multi Dispo URL option to restrict URL sending by list ID
git-svn-id: svn://192.168.202.10@2573 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-08-01 11:36:54 +00:00
mattf 04e3300140 Added --CLEAR-POST-NO-MATCH option and POSTSTATUS variable to last changes to audio step 1 script
git-svn-id: svn://192.168.202.10@2572 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-08-01 04:06:37 +00:00
mattf 3cf4c16f4a Added --POST options to change recording filename with variable lead lookups
git-svn-id: svn://192.168.202.10@2570 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-08-01 03:28:56 +00:00
mattf 44e43e6bae Added campaign option to automatically manual dial next number in agent
screen after X seconds. Must be enabled in System Settings.

git-svn-id: svn://192.168.202.10@2569 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-07-31 21:30:33 +00:00
mattf a1eadcc379 Added agent_screen_colors and script_remove_js system settings
git-svn-id: svn://192.168.202.10@2553 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-06-21 23:03:57 +00:00
mattf 2087bd53c4 Added phone outbound alt caller ID to allow for phone-dialed calls to use
a separate CID number when dialing through a specific context

git-svn-id: svn://192.168.202.10@2541 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-05-27 19:19:49 +00:00
mattf 5a6b5daa6d Added new options to enable the recent changes to the UK OFCOM Drop Rate
calculations
Added new export script, VICI_CSV_dump_call_log.pl

git-svn-id: svn://192.168.202.10@2535 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-05-16 03:29:38 +00:00