Commit Graph
793 Commits
Author SHA1 Message Date
mattf b0818ecbc5 added DISPO status to timeonVDADall report
fixed VDAD stats Human Answered calculations
timeclock report calculations fixed for same day numbers

git-svn-id: svn://192.168.202.10@893 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-06-20 04:40:20 +00:00
mikec 6838399ad4 Added a bash script to convert latin1 databases to utf8
git-svn-id: svn://192.168.202.10@892 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-06-19 14:45:42 +00:00
mikec 456c4927de Added line for ParceExcel cpan module fix.
git-svn-id: svn://192.168.202.10@891 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-06-18 15:13:02 +00:00
mattf 3d0bc2da57 added without-logs option to ADMIN_backup script for database dump
added multi-dnc submit to admin.php
added more debug output to AST_VDhopper script

git-svn-id: svn://192.168.202.10@890 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-06-11 10:31:22 +00:00
mattf 525380c1e1 minor bug fixed in ADMIN_timeclock_auto_logout.pl update
git-svn-id: svn://192.168.202.10@889 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-06-04 11:35:15 +00:00
mattf a38a86656f add calls in queue display to vicidial.php in branch 2.0.4
reduce delays in dialing and actions sending scripts

git-svn-id: svn://192.168.202.10@888 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-06-04 08:05:43 +00:00
mattf 703dc51d48 added timeclock_status.php page for user_group status of timeclock and vicidial logins for users
git-svn-id: svn://192.168.202.10@887 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-06-03 19:21:29 +00:00
mattf 3d9d797af3 added user-group timeclock status report
fixed bug in timeclock.php script

git-svn-id: svn://192.168.202.10@886 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-06-02 10:48:58 +00:00
mattf cb8dedfae2 Added ADMIN_timeclock auto logout script
git-svn-id: svn://192.168.202.10@885 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-29 07:28:35 +00:00
mattf a37f489b02 added user timeclock_report.php script
fixed bugs in service level report

git-svn-id: svn://192.168.202.10@884 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-29 07:21:57 +00:00
mattf 8fe0263662 refinements to the Survey functions of the ALL_outbound AGI script
git-svn-id: svn://192.168.202.10@883 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-28 23:20:25 +00:00
mattf d0e30f3b95 Added ALL_outbound survey configuration through admin.php
added timeclock log alteration permissions to vicidial_users
added logging table for admin

git-svn-id: svn://192.168.202.10@882 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-28 20:15:04 +00:00
mattf 12be84ac6f small bug fixes and updates
git-svn-id: svn://192.168.202.10@881 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-27 09:52:10 +00:00
mattf 3bb9a7064c added timeclock auto-logout script and associated changes to admin.php/install.pl/update_server_ip/timeclock.php scripts and the database
git-svn-id: svn://192.168.202.10@880 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-26 18:10:21 +00:00
mattf c8902422e2 added vicidial_timeclock_audit_log for a non-editable log
fixed database inconsistencies in files.

git-svn-id: svn://192.168.202.10@879 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-26 04:10:08 +00:00
mattf 6d389a6f21 moving depricated VDADtransfer TEST and BROADCAST AGI scripts to extras/old_agi
git-svn-id: svn://192.168.202.10@878 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-25 15:48:48 +00:00
mattf e95b847ca7 moving depricated VDADtransfer TEST and BROADCAST AGI scripts to extras/old_agi
git-svn-id: svn://192.168.202.10@877 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-25 15:48:26 +00:00
mattf 9cd473fdd6 database changes for last commit
git-svn-id: svn://192.168.202.10@876 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-25 15:25:04 +00:00
mattf b7b9dfcdcf Added agi-VDAD_inbound_calltime_check.agi script which gives the ability to have inbound IVR calls(before they have gotten to an in-group[queue]) to be in the vicidial_auto_calls table under the IVR status. Also gives the ability to use a calltime scheme for calls not yet in an in-group
Changes to AST_VDauto_dial.pl and FastAGI_log.pl scripts to accomodate the new IVR status in the vicidial_auto_calls table.
Added a doc(Inbound_VDAC_IVR.txt) to explain this feature and give an example

git-svn-id: svn://192.168.202.10@875 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-25 15:24:01 +00:00
mattf 3b911e94ac changed vicidial_timeclock_log table and associated code to allow for easier inter-operability and tracking.
git-svn-id: svn://192.168.202.10@874 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-24 06:36:20 +00:00
mattf 630cb9d738 added vicidial timeclock data to the user_stats.php page
git-svn-id: svn://192.168.202.10@873 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-24 00:21:54 +00:00
mattf b181434db3 Added timeclock.php for user timeclock logging in and out and linked to it from vicidial.php/admin.php/welcome.php
Added vicidial_redirect.php for easy redirection of bookmarked vicidial.php phone login links
Fixed bug in service level report

git-svn-id: svn://192.168.202.10@872 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-23 20:52:14 +00:00
mikec 0ba8bd3862 added documentation for the new ALL_outbound agi into the dialplan.
git-svn-id: svn://192.168.202.10@871 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-23 15:31:58 +00:00
mattf 4cae3e1f9a Added Not Interested status option to ALL_outbound AGI script when doing SURVEY
git-svn-id: svn://192.168.202.10@870 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-23 13:35:51 +00:00
mattf 01ebe3400f added SURVEY script functionality to ALL_outbound script
added posttime update to ALL_inbound script to prevent timeouts on playing of hold message
added calls-in-queue display to agent vicidial.php screen

git-svn-id: svn://192.168.202.10@869 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-20 09:01:03 +00:00
mattf 9f507e3c03 Fixed display bugs and calculation bugs in CLOSER service level report
git-svn-id: svn://192.168.202.10@868 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-19 13:18:15 +00:00
mattf cea86c0d9f major rewrite of the CLOSER/INBOUND service level report for speed/efficiency/flexibility and now capable of shifts across midnight.
git-svn-id: svn://192.168.202.10@867 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-19 09:51:57 +00:00
mattf 86a6f8cbf6 several enhancements to the modify_lead script
git-svn-id: svn://192.168.202.10@866 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-16 15:53:08 +00:00
mattf ff5360862e added new closer/inbound service level report
started work on timeclock feature, added auto-generate UserIDs and shifts to admin.php

git-svn-id: svn://192.168.202.10@864 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-16 09:25:09 +00:00
frankw 86b70f0ab3 gsm compression bad sound quality due to problems with optimization. asterisk patches to include when using gsm with vicidial.
git-svn-id: svn://192.168.202.10@861 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-14 07:05:22 +00:00
frankw b067e6b239 fixed some typos
git-svn-id: svn://192.168.202.10@860 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-13 18:29:33 +00:00
mattf 27c7a2e279 fixed status override in FastAGI_log script
git-svn-id: svn://192.168.202.10@859 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-11 01:09:53 +00:00
mattf 27699cb4b5 fixed crossover logging bugs in Fastagilog script
git-svn-id: svn://192.168.202.10@858 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-10 08:27:57 +00:00
mattf f1f1eaaac5 fixed logging bug for vicidial_closer_log in Fastagi_log.pl
git-svn-id: svn://192.168.202.10@857 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-07 19:18:38 +00:00
mattf 66badaad6f fixed bug in script display for vicidial.php
git-svn-id: svn://192.168.202.10@856 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-07 13:37:54 +00:00
mattf 20ac8a5b5b fixed agi-VDAD_ALL_outbound.agi script to not change CALLBK status calls to PU when Answer is detected. This stats should not be needed for Callbacks.
git-svn-id: svn://192.168.202.10@854 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-06 19:07:47 +00:00
mikec 9a6ac2bac8 Added support for logging from multiple asterisk servers
git-svn-id: svn://192.168.202.10@853 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-06 18:21:11 +00:00
mattf bd50fa82c7 added phones_alias feature to allow for an alias to a group of phones entries for easier phone-login-load-balancing
Updated install docs to use Apache 2.2.8 and PHP 5.2.6
Update to Closer report

git-svn-id: svn://192.168.202.10@852 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-06 13:15:43 +00:00
mattf 62b3b7fe8e added after hours transfer group to in-groups
added collection of hangup reason for in/out calls into vicidial_log and vicidial_closer_log as well as display of those values in stats pages

git-svn-id: svn://192.168.202.10@851 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-01 09:19:15 +00:00
frankw c4db02aedb Making eAccelerator more "mandatory" due to load issues when not installed.
git-svn-id: svn://192.168.202.10@850 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-04-30 02:13:16 +00:00
mattf 023b83fec4 made several changes to UTF8 compatibility for internationalization.
better importing/display of non-latin leads
rewriting of UTF8 database commands for scripts
updating of docs
building of language builds for 2.0.4 branch
addition of vicidial_it Italian Administration it_language_admin.txt and build

git-svn-id: svn://192.168.202.10@848 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-04-29 08:32:42 +00:00
frankw 6cc0c6bbd1 make mp3 files pop up the file save dialog instead of playing and leaving the page, allows for more reliable play of mp3 files.
git-svn-id: svn://192.168.202.10@847 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-04-23 10:42:04 +00:00
mattf 0b35fe096e added new recording_lookup scripts
git-svn-id: svn://192.168.202.10@846 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-04-23 05:08:06 +00:00
frankw 2b3c4e6380 Little file that helps to install working Vicidial System on OpenSuSE 10.3
git-svn-id: svn://192.168.202.10@845 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-04-23 04:47:37 +00:00
mattf a731e50c2f Fixed sort by phone login on timeonVDADall report
git-svn-id: svn://192.168.202.10@844 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-04-22 14:02:38 +00:00
mattf 641fe3ab5c Added phone login to timeonVDAD reports
Added toggled sorting columns for timeonVDADall report
updated BASE INSTALL doc and vicidial.php comments

git-svn-id: svn://192.168.202.10@843 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-04-22 07:07:48 +00:00
mattf 704702bfa9 updated docs
changed manager send scripts to add more logging and send more commands per second

git-svn-id: svn://192.168.202.10@842 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-04-18 14:16:19 +00:00
frankw c1284ec0c6 Little file that helps to install working Vicidial System on OpenSuSE 10.3
git-svn-id: svn://192.168.202.10@841 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-04-18 06:15:39 +00:00
frankw 2709251330 Created SuSE directory for OpenSuSE/SuSE stuff
Little file that helps to install working Vicidial System on OpenSuSE 10.3

git-svn-id: svn://192.168.202.10@840 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-04-17 22:24:25 +00:00
mattf b49c56f67f commented out data files copy in install.pl
git-svn-id: svn://192.168.202.10@839 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-04-17 00:17:57 +00:00