Several tweaks to the admin NANPA page
Added User selection to Agent Performance Detail report
git-svn-id: svn://192.168.202.10@2039 3d104415-ff17-0410-8863-d5cf3c621b8a
Added agent manual dial by lead ID
Several small fixes
hopper script features added for campaign restriction
git-svn-id: svn://192.168.202.10@2036 3d104415-ff17-0410-8863-d5cf3c621b8a
Fixes minor issues in admin.php
Added user group to agent performance detail report
git-svn-id: svn://192.168.202.10@2031 3d104415-ff17-0410-8863-d5cf3c621b8a
Added QueueMetrics 13.04 support with call hold records
minor code cleanup in several scripts
git-svn-id: svn://192.168.202.10@2026 3d104415-ff17-0410-8863-d5cf3c621b8a
Added System Summary screen as default admin.php screen instead of User List
git-svn-id: svn://192.168.202.10@2000 3d104415-ff17-0410-8863-d5cf3c621b8a
Altered agi-phone_monitor script to not hangup after agent hangs up customer, requires small change to custom dialplan entries
Added new Dial Log report
Added Disable Auto Dial system setting
git-svn-id: svn://192.168.202.10@1999 3d104415-ff17-0410-8863-d5cf3c621b8a
Added 3 new reports to the admin interface: url log, lagged log and user group login reports
Added new AST_phone_update.pl --agent-lookup flag to allow for logging of the IP address of the agent's SIP or IAX phone connection. Can be enabled as a crontab entry to perform the lookups on each asterisk server.
git-svn-id: svn://192.168.202.10@1997 3d104415-ff17-0410-8863-d5cf3c621b8a
Changed all of the admin scripts from using the PHP ereg functions to preg. This is a requirement for moving to PHP6 where ereg functions are depricated. This will also have the benefit of speeding up those scripts because preg is supposed to be more efficient and faster than ereg.
Added recording_id to the available fields for the dispo call url feature
Added pause code to the agent_status non-agent api function output
git-svn-id: svn://192.168.202.10@1994 3d104415-ff17-0410-8863-d5cf3c621b8a
Added NOINT key for Call Menu prompts to allow for Playback() instead of Background()
git-svn-id: svn://192.168.202.10@1971 3d104415-ff17-0410-8863-d5cf3c621b8a
Added Email Log Report
Small change to Lists campaign report to make it more efficient
git-svn-id: svn://192.168.202.10@1936 3d104415-ff17-0410-8863-d5cf3c621b8a
inbound call and have their active lead change to a search result lead
that they select.
git-svn-id: svn://192.168.202.10@1903 3d104415-ff17-0410-8863-d5cf3c621b8a
Inbound Daily Report, Changed to multi-select for in-group selection
Cleanup log process, Added buffer time for agent log validation of LOGIN between record and next record
git-svn-id: svn://192.168.202.10@1875 3d104415-ff17-0410-8863-d5cf3c621b8a
Fixed small variable filtering issues in the non-agent API
Fixed issue with manual dial lead preview and script custom variables
git-svn-id: svn://192.168.202.10@1874 3d104415-ff17-0410-8863-d5cf3c621b8a
Added campaign option to show a "Pause After Next Call" link to the agent screen below the Pause/Resume buttons
Added campaign option to set owner field to user if the owner field is empty
git-svn-id: svn://192.168.202.10@1869 3d104415-ff17-0410-8863-d5cf3c621b8a
mattf