ViciDial/agc_2-X
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c0bbceebb6059876e3fba55d1ec4fa27bc9c9a85
Commit Graph
374 Commits
Author SHA1 Message Date
mattf c0bbceebb6 Changed drop_call_seconds to allow for immediate drop on outbound calls to go to drop inbound group. 
git-svn-id: svn://192.168.202.10@1201 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-08-11 09:13:45 +00:00
mattf d9375c4500 Quick fix for rare hopper loading issue 
Added outbound drop group exclusion option from inbound summary hourly report

git-svn-id: svn://192.168.202.10@1200 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-08-09 07:50:10 +00:00
mattf 8124e3f74f Added names to select list on the outbound report 
Added longest wait time as next agent call option
Added option to the Outbound(VDAD) report to calculate stats including the overflow drop in-group stats with the outbound campaign stats
Changed Real-time Report screen agent time display to be based upon a change in "state"(INCALL, READY, PAUSED, etc...) instead of being based upon the time of the last call they handled
Fixed manual dial calls_today bug in vicidial.php
Several small bug fixes

git-svn-id: svn://192.168.202.10@1199 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-08-08 07:33:46 +00:00
mattf 9e8c67dace Added new inbound summary hourly report as well as several tweaks to the Inbound and service level reports. 
Added two new formats to the VICIDIAL_IN_NEW_leads_file.pl script

git-svn-id: svn://192.168.202.10@1198 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-08-04 07:42:08 +00:00
mattf 11b61670fd For AST_CRON_audio_3_ftp.pl, Fixed non-VicDial recordings date directory, added secondary icmp ping if standard ping fails 
git-svn-id: svn://192.168.202.10@1197 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-30 18:59:10 +00:00
mattf 426af85077 Added twoday_ log tables and AST_twoday_tables_control.pl script 
Fixed Re-Queue bug and INBOUND_MAN blended checkbox display

git-svn-id: svn://192.168.202.10@1196 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-30 11:41:08 +00:00
mattf 51461d8d69 Added agent_display_dialable_leads and vicidial_balance_rank options 
git-svn-id: svn://192.168.202.10@1195 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-29 10:53:18 +00:00
mattf 8e2e3ba3d5 Fixed audio processing script 3 ping error output now only in debug mode 
git-svn-id: svn://192.168.202.10@1194 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-28 12:01:32 +00:00
mattf 5e66bf545f Added --GSW audio handling script option for GSM codec with RIFF headers and .wav filename extension 
git-svn-id: svn://192.168.202.10@1193 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-27 19:10:09 +00:00
mattf 6c903bc65d Added RANK and OWNER as fields in vicidial_list, and as sort by options in campaign screen 
Added no-hopper dialing option for MANUAL and INBOUND_MAN campaigns
Added owner dialing for agents to have their own leads, or shared group/territory leads, within a single list and campaign
Added list reset times option to automatically reset lists at pre-set times during the day
Fixed leave-3way-call issue if customer is parked

git-svn-id: svn://192.168.202.10@1189 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-23 19:06:58 +00:00
mattf 5b6c6fcdf4 in branch 2.0.5 removed default 91NXXNXXXXXX dialplan entries 
in trunk, several bug fixes: inbound stream file, extended alt dial 
added dialed_number and dialed_label to script variables

git-svn-id: svn://192.168.202.10@1186 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-20 05:02:02 +00:00
mattf 89f50b741e Added Calls in Queue display to agent interface 
Added Grab call in Queue to agent interface and AGI inbound script
Added Re-Queue button to agent interface
Added pause after every call campaign option
Added option to auto-launch calls in queue frame in agent interface
Added ADD ALL and DELETE ALL options to the inbound group chooser screen in the agent interface

git-svn-id: svn://192.168.202.10@1183 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-13 06:11:44 +00:00
mattf 1e122d2342 Fixed bugs relating to alt number dialing transfers, dispo variable assignment and the agent sidebar 
git-svn-id: svn://192.168.202.10@1181 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-10 09:39:44 +00:00
mattf 17e43e95f1 Added pre-Answer handling of Sangoma CPD events, also new netborder 1.4 patch 
Added back-end processes for process triggers

git-svn-id: svn://192.168.202.10@1175 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-01 02:05:47 +00:00
mattf 6227626408 fixed rare context bug in AST_VDauto_dial scripts 
added additional documentation for phones table conf_secret/password field

git-svn-id: svn://192.168.202.10@1174 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-29 18:06:51 +00:00
mattf f95dcfce31 Added drop rate groups functionality to allow a drop rate to be shared across multiple campaigns. 
git-svn-id: svn://192.168.202.10@1172 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-29 04:09:49 +00:00
mattf 50a7237235 Added Quick Transfer button to the agent interface, as well as a preset prepopulate option 
Added a process to update statuses in the vicidial_list table by batch, with web report

git-svn-id: svn://192.168.202.10@1169 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-28 11:36:19 +00:00
mattf 451f4c199e Fixed display bug in admin.php 
Added time addition for transfer lookups to VDsales export report

git-svn-id: svn://192.168.202.10@1167 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-27 12:01:12 +00:00
mattf 6c925fd057 Added no-agent-no-queue options for in-groups 
Added display of in-group name in Real-time report

git-svn-id: svn://192.168.202.10@1166 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-27 10:36:43 +00:00
mattf d505b44b5f In In-groups, changed agent alert extension to a filename, changed other prompts to allow more than one audio file with a pipe separating audio files 
git-svn-id: svn://192.168.202.10@1163 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-23 12:08:56 +00:00
mattf 1fe44a1128 Added Tracking Group field to Call Menus for proper tracking in the IVR report 
git-svn-id: svn://192.168.202.10@1162 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-21 18:38:42 +00:00
mattf 66420967b9 Added conf_secret field to phones to enable different passwords for conf files of IAX/SIP phones and their vicidial agent login 
git-svn-id: svn://192.168.202.10@1161 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-21 12:41:43 +00:00
mattf 7da0e193a7 Code cleanup in several bin scripts 
Added new output options with audio file transfer to AST_VDsales_export.pl

git-svn-id: svn://192.168.202.10@1160 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-21 11:14:21 +00:00
mattf c5e027ebd1 moved custom dialplan entries in call menus to the bottom of the context 
git-svn-id: svn://192.168.202.10@1159 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-18 15:26:26 +00:00
mattf a5fa22d34a Allow multiple prompts in call menu prompt fields separated by pipes 
Allow zero wait time for exten in call menus

git-svn-id: svn://192.168.202.10@1156 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-17 14:41:27 +00:00
mattf 90ba37cf35 Added option for custom dialplan entries in call menus 
Restricted user listings to user_level <=
Added phone ringing timeout in phones table

git-svn-id: svn://192.168.202.10@1153 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-17 12:55:24 +00:00
mattf fcc2fe3dad Added Call Menu call routing of calls directly to In-Groups 
git-svn-id: svn://192.168.202.10@1152 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-14 12:43:49 +00:00
mattf 46b00ebadb Fixed bugs in logging to vicidial_log and vicidial_agent_log for manual dial phone calls 
git-svn-id: svn://192.168.202.10@1150 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-11 18:29:48 +00:00
mikec d422769095 Code clean up. 
git-svn-id: svn://192.168.202.10@1149 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-09 20:53:22 +00:00
mikec 1ef2c83199 Removed an unnecessary variable. 
git-svn-id: svn://192.168.202.10@1148 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-09 20:49:05 +00:00
mikec 2460878716 Added script to update the archive server url for recording locations in the recording_log. 
git-svn-id: svn://192.168.202.10@1147 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-09 20:26:30 +00:00
mattf 239891e8ec Added DROP lockout time option to campaigns to allow for preventing the calling of leads that were abandoned on auto-dial campaigns for a specified number of hours. 
git-svn-id: svn://192.168.202.10@1146 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-08 17:23:16 +00:00
mattf 0585c0af2e Changed drop percentage limit to allow for decimal values 
Changed auto-detected Disconnect and Busy statuses AB ADC
Added optional carrier stats to outbound report and made the bottom graph optional
Fixed inbound AGENTDIRECT bug on systems with certain configurations

git-svn-id: svn://192.168.202.10@1145 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-08 08:17:43 +00:00
mattf faba9cdec9 Added DAHDI channel compatibility 
Added carrier hangup_cause and dialstatus logging for outbound list dialing calls

git-svn-id: svn://192.168.202.10@1144 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-05 07:13:55 +00:00
mattf 51c4cbd4aa Fixed rare bug in hopper script where list mix statuses would not be followed by a - 
git-svn-id: svn://192.168.202.10@1141 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-03 16:03:18 +00:00
mattf f6c50a0ac6 move copying of -vicidial.conf placeholder files inside the copy default conf files function 
doc update

git-svn-id: svn://192.168.202.10@1139 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-02 18:12:41 +00:00
mattf 1621cc72d9 Added conf file rebuild trigger to start_asterisk_boot script 
git-svn-id: svn://192.168.202.10@1137 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-02 14:06:55 +00:00
mattf c35341e1a4 Added allow_inactive_list_leads option to AST_VDhopper.pl script, useful feature if you have many lists and want to use list mix 
Added list mix display to real-time screen

git-svn-id: svn://192.168.202.10@1136 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-02 08:11:39 +00:00
mattf e8fe645678 Added dynamic call routing options content in Call Menus 
Re-labeled several scripts to refrect proper names

git-svn-id: svn://192.168.202.10@1134 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-01 07:51:13 +00:00
mattf bf089b4948 fixed recording Wait bug since last commit 
git-svn-id: svn://192.168.202.10@1130 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-29 11:09:03 +00:00
mattf 02c465d40b Moved vicidial recording extens to auto-generated, added phone dialout context, fixed callerid and voicemail dial extensions for phones, added recording limit for servers 
git-svn-id: svn://192.168.202.10@1129 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-29 11:05:52 +00:00
mattf 6fbb864ed0 fixed bug in vicidial.php where auto-received calls were not transferring after placing manual dial call 
git-svn-id: svn://192.168.202.10@1126 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-25 14:29:08 +00:00
mattf 845fc52237 Added Territories admin page for use in custom Vtiger installs 
git-svn-id: svn://192.168.202.10@1122 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-21 09:52:19 +00:00
mattf 2939a69550 Added Active Voicemail Server and Auto Dial Limit to System Settings 
Fixed agent manual dial logging bug
Backported agent interface manual-dial blocking of agent monitoring

git-svn-id: svn://192.168.202.10@1121 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-19 15:12:24 +00:00
mattf 485c34e80c Vtiger integration fixes 
conf file minor bug fixes

git-svn-id: svn://192.168.202.10@1117 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-17 18:56:26 +00:00
mattf bf34a4eecc Added audio store and audio synchronization processes 
Fixed bug in AST_VDadapt.pl script

git-svn-id: svn://192.168.202.10@1115 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-14 10:53:52 +00:00
mattf 9c851d4070 Changed all PHP tags to long tags 
Added Call Menu feature

git-svn-id: svn://192.168.202.10@1111 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-08 12:08:02 +00:00
mikec 8d7763e5d6 Added the T option to the asterisk command. This enables timestamping. 
git-svn-id: svn://192.168.202.10@1110 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-06 18:46:00 +00:00
mattf 99725488c4 merged List Mix functionality into the AST_VDhopper.pl script, deleted the MIXtest.pl script 
git-svn-id: svn://192.168.202.10@1104 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-04-30 15:15:28 +00:00
mattf 857c25c908 Added RANDOM and LAST CALL TIME lead sort options to campaigns 
Fixed minor realtime screen bug
Added Sangoma netborder CPD documentation to docs

git-svn-id: svn://192.168.202.10@1103 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-04-30 14:19:28 +00:00