Commit Graph
758 Commits
Author SHA1 Message Date
mattf d355b2f13a Added extension append cidname options
Added custom reports link variables

git-svn-id: svn://192.168.202.10@2825 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-09-30 13:14:52 +00:00
mattf c2076729f6 Fix for Test Call function for Asterisk 13
git-svn-id: svn://192.168.202.10@2822 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-09-26 20:50:37 +00:00
mattf 1e27a05022 Added DID System-wide filter option to System Settings
Added DNC.COM inbound number filtering with DNCcom_inbound_filter.php

git-svn-id: svn://192.168.202.10@2821 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-09-25 17:29:30 +00:00
mattf 7c00875818 Added option for Auto-inactive of expired lists
Fixed issue with using CALLID at beginning of recording filename
Added partial experimantal Asterisk 13 compatibility

git-svn-id: svn://192.168.202.10@2817 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-09-21 12:28:02 +00:00
mattf e8529862fe Added Agent Inbound Status Summary Report
git-svn-id: svn://192.168.202.10@2813 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-09-13 13:09:41 +00:00
mattf 4b13bf13e9 Added Inbound DID Summary Report
git-svn-id: svn://192.168.202.10@2811 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-08-29 01:09:07 +00:00
mattf 09629beb63 Added filename_override option for Automated Reports, added more space for report_times
More cleanup of reports and formatting

git-svn-id: svn://192.168.202.10@2809 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-08-25 21:11:38 +00:00
mattf cb85ef0cf1 Fix for issue #1036, title tags issue
git-svn-id: svn://192.168.202.10@2807 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-08-22 00:14:15 +00:00
mattf 538b70493e Added system setting to allow Lead Management admin utilities to handle
active lists.
Changed Advanced Lead Management tool to allow you to select multiple lists.
Added HTML display option to several reports

git-svn-id: svn://192.168.202.10@2806 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-08-19 15:34:05 +00:00
mattf 4e84c40ad3 Added User Group Detail Hourly Report
git-svn-id: svn://192.168.202.10@2805 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-08-18 11:55:11 +00:00
mattf b047a748dc Added In-Group option to ask callers if they would take a survey after agent has handled their call. Overrides agent HANGUP CUSTOMER button to send call to survey instead. Includes sample 'survey_' audio
Added HTML option to User Group Hourly Detail report
Small fix for XFER LINE HUNG UP detection

git-svn-id: svn://192.168.202.10@2804 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-08-17 17:34:09 +00:00
mattf ce38eea9f6 Fix for empty agent_choose_territories value in admin.php
git-svn-id: svn://192.168.202.10@2794 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-07-17 18:46:10 +00:00
mattf daab6a9af9 Changed password fields to allow up to 100 character passwords. Also changed
password recommendations to emphasize length over complexity.

git-svn-id: svn://192.168.202.10@2782 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-06-24 01:45:41 +00:00
mattf 77dd548873 Added hide_inactive_lists system settings option
git-svn-id: svn://192.168.202.10@2779 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-06-13 13:21:20 +00:00
mattf cee52889a0 Added basic one-way Cross-Cluster-Communication feature
Added ccc_lead_info API function
If phone entry fullname and cidnumber are empty, don't populate a callerid conf line in ADMIN_keepalive_ALL.pl script

git-svn-id: svn://192.168.202.10@2776 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-06-09 20:13:55 +00:00
mattf eabd28b7ef Added Agent Events Push features
git-svn-id: svn://192.168.202.10@2764 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-05-31 13:38:33 +00:00
mattf 4e8f877f4b Added additional variable filtering
git-svn-id: svn://192.168.202.10@2760 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-05-27 07:14:38 +00:00
mattf 0f776c083c Added logging of Real-Time report monitoring, and report in Admin Utilities
git-svn-id: svn://192.168.202.10@2756 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-05-16 10:46:39 +00:00
mattf f9b6e8197e Added code for WebRTC phones in phone_only.php script
git-svn-id: svn://192.168.202.10@2752 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-05-11 15:17:50 +00:00
mattf a9d125ca56 Added three_way_record_stop and hangup_xfer_record_start campaign features
git-svn-id: svn://192.168.202.10@2745 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-30 14:43:20 +00:00
mattf bb26594eb8 Added campaign option for Callbacks Display Days which can limit the scheduled callbacks displayed to an agent by a number of days from now
git-svn-id: svn://192.168.202.10@2744 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-29 12:57:35 +00:00
mattf 615208bec4 Added Inbound and Advanced Forecasting Reports
git-svn-id: svn://192.168.202.10@2743 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-29 01:14:30 +00:00
mattf b7f75fa0d3 Fixed issue with entries in this server lists in admin.php
git-svn-id: svn://192.168.202.10@2738 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-25 17:55:56 +00:00
mattf 387d40fcf6 Added colon as possible character in did_pattern value in admin.php
git-svn-id: svn://192.168.202.10@2735 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-20 16:05:00 +00:00
mattf 235b68b124 Added ready_max_logout campaign/user setting and routing_prefix server setting
git-svn-id: svn://192.168.202.10@2732 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-16 21:23:00 +00:00
mattf 02ba88cec4 Updated AST_parkstats.php for new park logging, and added link to it from Admin Utilites
Added park_rpt display option to User Stats, will show uer parked calls
Fixed minor logging issue in agi-VDAD_ALL_inbound.agi script

git-svn-id: svn://192.168.202.10@2730 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-13 02:48:52 +00:00
mattf ad2758f7ce Added dl_minutes option for drop lists
git-svn-id: svn://192.168.202.10@2728 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-10 18:05:45 +00:00
mattf 47703e1a1e Added IP Lists feature, allowing creating of lists of IP Addresses that can
be used as whitelists on a User Group basis for Agent, Admin and API
 web resources.

git-svn-id: svn://192.168.202.10@2726 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-10 02:30:33 +00:00
mattf 5ebad5b39c Added Agents count on server page
git-svn-id: svn://192.168.202.10@2725 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-07 11:54:13 +00:00
mattf 064746c2bb Fixed translation phrases in callbacks list in admin.php, issue #1006
Updated system load stats collection in AST_update.pl for Linux kernel 2.6+

git-svn-id: svn://192.168.202.10@2718 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-30 14:12:52 +00:00
mattf 1d97a3aec8 minor change to drop lists schema
git-svn-id: svn://192.168.202.10@2716 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-28 03:01:11 +00:00
mattf 5eed8b273c Added USER_CUSTOM_ options to campaign custom callerID setting to allow for
custom caller IDs to be used per agent in MANUAL and INBOUND_MAN modes

git-svn-id: svn://192.168.202.10@2715 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-27 21:10:56 +00:00
mattf c5a734ccf6 Added Drop Lists feature, allowing you to add new leads to a list built from
DROP calls from inbound groups on a scheduled basis.

git-svn-id: svn://192.168.202.10@2714 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-27 19:56:06 +00:00
mattf e854893198 Added ability to use a special filter phone group entry "BLANK" for a blank CIDnumber
git-svn-id: svn://192.168.202.10@2711 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-22 21:31:33 +00:00
mattf 0715b34f25 Added pause code time limits warning feature
git-svn-id: svn://192.168.202.10@2709 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-21 16:16:45 +00:00
mattf 6feb8bde5c Added conf_qualify phones option for IAX
git-svn-id: svn://192.168.202.10@2708 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-20 17:53:56 +00:00
mattf 551237ddcb Fix in in-group copy SQL in admin.php
git-svn-id: svn://192.168.202.10@2703 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-15 10:37:50 +00:00
mattf 7388e3d481 Added CHAT option to Inbound Queue No Dial campaign setting to prevent
outbound auto-dialing if a chat is waiting for an agent

git-svn-id: svn://192.168.202.10@2702 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-14 18:32:14 +00:00
mattf 5d8d27f224 Fixes for QC allowed campaign permissions, issue #1003
git-svn-id: svn://192.168.202.10@2700 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-11 14:32:05 +00:00
mattf efef4d5a2f Added campaign agent_xfer_validation option and ingroup populate_state_areacode option
git-svn-id: svn://192.168.202.10@2698 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-09 20:54:47 +00:00
mattf f397b629c9 Added admin Automated Reports section, allowing easier web configuration of scheduled reports being sent by Email or FTP.
git-svn-id: svn://192.168.202.10@2695 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-05 04:34:52 +00:00
mattf 06d93210d6 Changed emergency logout to hangup all agent session calls, and more logging, issue #819
git-svn-id: svn://192.168.202.10@2691 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-28 21:31:57 +00:00
mattf e905def04a Change to allow horizontal_bar_chart header to be translated, issue #991
git-svn-id: svn://192.168.202.10@2689 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-28 03:42:19 +00:00
mattf 29391cfcd6 Added recording override options to chat and email groups to disable recordings for those, issue #992
git-svn-id: svn://192.168.202.10@2686 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-26 13:52:00 +00:00
mattf 2ca2c220a3 Added warning for On Hold Message if too long, adjusted chooser placements in admin.php
Added QXZ translation to admin web user functions text in non_agent_api.php, Issue #996

git-svn-id: svn://192.168.202.10@2682 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-23 15:13:51 +00:00
mattf 412622afd3 Added new DNC options to Manual Dial Filter campaign feature that are not
tied to the campaign DNC settings.
Added counts to add/delete DNC numbers admin screen.

git-svn-id: svn://192.168.202.10@2680 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-21 21:03:26 +00:00
mattf 7ac9d21d83 Added In-group areacode_filter feature, allowing you to drop calls after a set number of seconds in queue that either match or do not match a list of areacodes defined per in-group.
git-svn-id: svn://192.168.202.10@2674 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-21 03:55:04 +00:00
mattf fe6a6187b1 Added Agent API function switch_lead to switch the active call lead_id while
the agent is on a live inbound phone call.

git-svn-id: svn://192.168.202.10@2673 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-20 19:18:08 +00:00
mattf fb0292f439 Added campaign setting for Dead Call to Dispo Only, to allow the Dead Call Max Seconds setting to send the agent to the dispo screen
git-svn-id: svn://192.168.202.10@2671 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-17 22:40:50 +00:00
mattf 3c044b5671 Added admin user api heading to user modify page, admin.php
git-svn-id: svn://192.168.202.10@2669 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-16 17:11:06 +00:00