Commit Graph
500 Commits
Author SHA1 Message Date
mattf de444dc733 Added User Inbound Calls Credits feature
Added User Inbound Calls Today admin utilities page

git-svn-id: svn://192.168.202.10@3730 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-05-23 15:08:36 +00:00
mattf ad7fee0989 Added Code to hangup & dispo NOAUDIODATA as ADAIR (Dead Air Auto) with Settings Container option, Issue #1459
git-svn-id: svn://192.168.202.10@3706 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-14 12:56:42 +00:00
mattf 3644c8f33a Added "Show Confetti" campaign setting, allowing for confetti to be shown to agents when they disposition a call as a SALE and/or a CALLBACK flagged status.
Added "Abandon Check Queue" feature, to catch dropped Call Menu calls that are tagged with a Lead ID. For more information, see the bottom of the INBOUND_CALLBACK_QUEUE.txt document.
Added "Asterisk Restart URL" to the Modify Servers page, this can send a URL request any time Asterisk is auto-restarted on that server.
Added display of inbound Call Menu calls to the Admin Modify Lead page if CallerID display option is used on page.

git-svn-id: svn://192.168.202.10@3699 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-03-12 15:42:36 +00:00
mattf f9982005cf Added the ability to have multiple "No Agent Call URL" entries for a single Campaign/In-Group/List
git-svn-id: svn://192.168.202.10@3680 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-02-04 21:27:58 +00:00
mattf 1dd8085107 Added instructions and scripts for creating a Gateway Recording server. See the GATEWAY_RECORDING_SERVER.txt doc for more info.
git-svn-id: svn://192.168.202.10@3678 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-02-01 13:26:56 +00:00
mattf 2746a7c0ad Added response logging for manual dial outbound calls in Call Menu IVRs
git-svn-id: svn://192.168.202.10@3673 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-01-18 22:36:34 +00:00
mattf 4779d8c88a Fix for long in-group dialstring extensions on agent in-group calls/transfers
git-svn-id: svn://192.168.202.10@3656 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-11-16 17:39:57 +00:00
mattf 4032cc4c4e Changed SHARED_ campaign in-group transfers to use 'SRDROP' log status instead of 'DROP'
git-svn-id: svn://192.168.202.10@3606 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-05-24 21:50:11 +00:00
mattf 60f06c492a small fixes to the last commit
git-svn-id: svn://192.168.202.10@3599 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-05-10 19:50:03 +00:00
mattf cd05197ff8 Added pre_filter_recent_call DID settings and Inbound DID Detail Report
git-svn-id: svn://192.168.202.10@3598 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-05-10 15:26:38 +00:00
mattf 854cfb1277 Added more debug output to the agi-AGENT_route.agi script
Added FHG(file-http-get) message playback option to download file from website to the VD_amd.agi
Added example script for AWS Polly TTS generation of audio prompts
Updated documentation

git-svn-id: svn://192.168.202.10@3594 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-04-21 19:05:31 +00:00
mattf 4242aeb447 Added In-Group in_queue_nanque options
Added optional phone_number search for lead_all_info function
Fix for Inbound Report with optional campaign-select AHT calc

git-svn-id: svn://192.168.202.10@3535 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-11-08 03:54:53 +00:00
mattf b930ae2dcd Update of KHOMP code.
git-svn-id: svn://192.168.202.10@3524 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-09-23 04:22:12 +00:00
mattf 2cc39f6b5e Added populate_lead_owner in-group option
git-svn-id: svn://192.168.202.10@3518 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-09-12 00:44:38 +00:00
mattf a578f62ebf Added new OWNERCUSTOMx handle methods for DID and Call Menu options
git-svn-id: svn://192.168.202.10@3516 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-09-08 22:13:40 +00:00
mattf 49d44ae5db Fix to remove backslash-canceled-out double-quotes in TILTX AGI script
git-svn-id: svn://192.168.202.10@3515 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-09-08 21:43:51 +00:00
mattf bfd1d6d40f Added vicidial_inbound_caller_codes logging to inbound call routing script
git-svn-id: svn://192.168.202.10@3495 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-08-19 12:38:48 +00:00
mattf 8a185dea56 Fix for In-Group closing time action issue #1321
git-svn-id: svn://192.168.202.10@3490 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-08-04 11:18:49 +00:00
mattf 43bb8364fe Added In-Group Drop Seconds Override Container and Inbound Manual Dial Agent Forced Ready features
git-svn-id: svn://192.168.202.10@3451 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-06-09 16:49:24 +00:00
mattf 6228b167a0 Added TILTX features for pre-carrier call filtering
git-svn-id: svn://192.168.202.10@3449 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-06-06 14:08:45 +00:00
mattf 6212f54a96 Added populate_lead_comments in-group option, Issue #1229
git-svn-id: svn://192.168.202.10@3406 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-26 02:48:36 +00:00
mattf 2fe1432b57 Fix for multiple filter_clean_cid_number actions in the DID routing AGI script, also added 'T' filter action, Issue #1247
git-svn-id: svn://192.168.202.10@3381 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-15 15:44:29 +00:00
mattf 0d48cfbeb0 Added Two-Factor Authentication system, Added mobile_number to User Modify screen
Added BUTTON field type to custom list fields

git-svn-id: svn://192.168.202.10@3373 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-12 19:09:12 +00:00
mattf 3a28c1574d Added more logging, debug code and fixes for SHARED agent campaigns
git-svn-id: svn://192.168.202.10@3348 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-02-08 06:16:36 +00:00
mattf 6bd2db8440 Added Agent Search Method override options for campaigns and in-groups.
git-svn-id: svn://192.168.202.10@3341 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-01-07 20:40:57 +00:00
mattf 052bd27950 Fix for AGENT routing, check for availability, issue #1211
git-svn-id: svn://192.168.202.10@3320 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-12 15:09:16 +00:00
mattf 971719041d Added EXITEMPTY and CALLSTATUS queue_log entry for NANQUE calls
git-svn-id: svn://192.168.202.10@3311 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-07 03:03:07 +00:00
mattf 1a6014c60e Added No-Agent No-Queue Delay option for in-groups
git-svn-id: svn://192.168.202.10@3309 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-02 04:52:56 +00:00
mattf f6be23ab11 Fix for LIVE call issue in top_panel
Fix for short CIDnumber issue in inbound calltime check AGI
Fix for AGENTDIRECT issue in ALL inbound AGI

git-svn-id: svn://192.168.202.10@3307 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-10-27 03:37:01 +00:00
mattf ffc9d9716b Added extension as recording_lookup option
Allowed for secure sounds_web_server setting

git-svn-id: svn://192.168.202.10@3301 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-10-04 13:13:36 +00:00
mattf 3bdb6b3e9c Fixes for surveys with hash-star in outbound AGI
git-svn-id: svn://192.168.202.10@3295 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-09-16 02:23:54 +00:00
mattf 74cdde61f8 Added options for manual-only and auto-only sip actions
git-svn-id: svn://192.168.202.10@3282 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-08-26 04:47:05 +00:00
mattf 1512190de4 Fixed issue with cid_cb_confirmed_filename multi-prompt not playing last file in ALL-inbound AGI script
git-svn-id: svn://192.168.202.10@3277 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-08-16 13:11:26 +00:00
mattf 0f9b2db5aa Added List overrides for some inbound voicemail settings: drop and after-hours
git-svn-id: svn://192.168.202.10@3264 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-07-08 19:18:41 +00:00
mattf 51b25a5984 More changes related to inbound answer configuration
git-svn-id: svn://192.168.202.10@3260 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-06-25 03:50:59 +00:00
mattf 6b90fbea52 Added the ability to configure when the Answer signal is sent to inbound calls at the DID, In-Group and Call Menu level.
Added Callbacks Export report

git-svn-id: svn://192.168.202.10@3259 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-06-24 23:49:49 +00:00
mattf 27c1ac08f2 Added 2nd option for agentcall_manual to disable FAST DIAL on vicidial.php
git-svn-id: svn://192.168.202.10@3236 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-04-25 14:04:27 +00:00
mattf b72ebbc9df Added STC(settings-container) and LTT(lead temp table) message playback options for the VD_amd.agi script
git-svn-id: svn://192.168.202.10@3235 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-04-25 06:29:14 +00:00
mattf 2f86c68068 Fix for incorrect list_id logging on inbound calls
git-svn-id: svn://192.168.202.10@3234 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-04-24 14:49:36 +00:00
mattf 60ebf4aa9a Added entries_per_page system setting option, fixed phone relocate conf file load issue
git-svn-id: svn://192.168.202.10@3212 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-04-05 23:07:04 +00:00
mattf d0629d0e27 Added AGENT_PHONE_OVERRIDE campaign option, and amd_agent_route_options
git-svn-id: svn://192.168.202.10@3199 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-03-11 05:47:18 +00:00
mattf 253a6fb5f9 Fix for list override message in VD_amd.agi
git-svn-id: svn://192.168.202.10@3195 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-02-05 23:46:04 +00:00
mattf 95aac24764 Added ability to limit the number of voicemail messages played to a single lead per day, as a campaign setting.
git-svn-id: svn://192.168.202.10@3183 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-01-02 14:08:35 +00:00
mattf e9e2d442dc Added ability to play multiple audio prompts for outbound survey campaigns and to use DYN for lead field wildcards defined as audio prompts.
git-svn-id: svn://192.168.202.10@3178 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-11-22 04:42:45 +00:00
mattf 4bc5d64da3 Added code for Khomp version compatibility in outbound AGI script
git-svn-id: svn://192.168.202.10@3177 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-11-22 01:40:30 +00:00
mattf 8d864a909b Added RANDOM option for agent_monitor.agi, issue #1110
git-svn-id: svn://192.168.202.10@3176 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-11-20 14:29:19 +00:00
mattf 428c65bc96 Fix for truncated extension issue #1193
git-svn-id: svn://192.168.202.10@3169 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-11-18 03:10:03 +00:00
mattf 633badd8d4 git-svn-id: svn://192.168.202.10@3151 3d104415-ff17-0410-8863-d5cf3c621b8a 2019-11-01 20:43:18 +00:00
mattf 37f62d3836 Added User Maximum Inbound Calls Filters features
git-svn-id: svn://192.168.202.10@3149 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-10-20 17:42:33 +00:00
mattf fd848c17cc Fixes for PHP7 for multiple reports
git-svn-id: svn://192.168.202.10@3142 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-10-13 12:46:08 +00:00