ViciDial/agc_2-X
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e77ddb08cd44a96dfc8886b2a13585c2422de83b
Commit Graph
42 Commits
Author SHA1 Message Date
mattf e77ddb08cd Added User Group Campaign-Lists validation to modify lead page 
git-svn-id: svn://192.168.202.10@1826 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-05-29 20:36:50 +00:00
mattf 5414cf7d5d Fixed issues with admin modified comments in callbacks that have multiple lines 
git-svn-id: svn://192.168.202.10@1819 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-05-18 14:12:04 +00:00
mattf 966564377e Added Dialer Inventory Report options for excluding lists and ranking shifts display order 
Added User Group multi-selection option to the real-time report
Added HTML bar chart display options to most of the reports
Removed password logging from admin scripts failed login attempts
Made webroot-writable system setting function the same on all admin scripts
Fixed list lastcalldate for manual dial calls

git-svn-id: svn://192.168.202.10@1789 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-02-24 21:43:54 +00:00
mattf 2b0e82aa9d Added ability to block customer information and hide portions of customer phone numbers within the admin interface on a per admin-user basis. 
Many fixes for user group restrictions in admin pages

git-svn-id: svn://192.168.202.10@1753 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-11-06 16:25:10 +00:00
mattf a091519340 Added ability to have outbound auto-dial campaigns drop to an audio prompt or a call menu. Outbound IVR Report added. Added optional logging of call menu caller key presses. Lead ID can now be preserved on calls coming from auto-dial or in-groups that go through call menus and back into an in-group. 
git-svn-id: svn://192.168.202.10@1664 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-05-26 04:37:51 +00:00
mattf a14239024a Added the add-a-new-lead link to the admin interface 
git-svn-id: svn://192.168.202.10@1602 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-02-15 22:23:29 +00:00
mattf ecefb829b9 Added Secondary List Order which allows for further sorting of leads to be dialed by a secondary sorting method 
Added Default Campaign setting for the My Callback agent interface option so that the checkbox can be pre-selected or not on every call
Added the campaign option for per-call call notes in the agent interface. If the User Group also has Call Log enabled, the agent can also see the call notes from previous calls.

git-svn-id: svn://192.168.202.10@1601 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-02-15 19:23:30 +00:00
mattf 994b0ccf01 Added the ability to use custom statuses for scheduled callbacks. These are configurable with the Scheduled Callbacks flag in the System Statuses and Campaign Statuses administrative screens. 
Rearranged the statuses admin screens

git-svn-id: svn://192.168.202.10@1599 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-02-13 07:31:59 +00:00
mattf 2a08abeb32 Fixed missing EXTERNAL_IP function for recording links in modify lead and user stats reports. 
git-svn-id: svn://192.168.202.10@1591 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-01-13 21:37:43 +00:00
mattf ad4537e30f Added ability to modify scheduled callback dates and comments in the Admin Modify Lead screen 
git-svn-id: svn://192.168.202.10@1557 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-11-28 00:48:31 +00:00
mattf 4fe81d44ed Changed the PARK CUSTOMER option in campaigns to use a true Music-on-Hold context 
Added new IVR PARK CUSTOMER feature to campaigns allowing an agent to park a customer to an IVR, collect data, then go back to the agent

git-svn-id: svn://192.168.202.10@1533 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-10-04 20:32:13 +00:00
mattf 88579fd67e Added called_count as an update_lead non-agent-API function 
git-svn-id: svn://192.168.202.10@1523 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-09-24 18:32:55 +00:00
mattf 9ea5588dfe Added ability to run selected reports from a mysql slave server 
Added date links to timeclock detail user links
Added entry_list_id field to vicidial_list for use in defining list that custom fields were associated with

git-svn-id: svn://192.168.202.10@1477 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-07-13 04:55:34 +00:00
mattf 7681853d9c Added ability to display and edit custom fields in the lead modification page 
git-svn-id: svn://192.168.202.10@1464 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-07-03 17:32:08 +00:00
mattf 4e12d93676 Added custom default field names for fields in the agent interface. Defined in the Admin System Settings 
git-svn-id: svn://192.168.202.10@1454 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-06-23 02:42:22 +00:00
mattf e9fdf10eaf Added middle_initial as editable field in modify lead page 
minor fix for admin.php

git-svn-id: svn://192.168.202.10@1447 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-06-18 05:59:37 +00:00
mattf dc09d4cfd9 Added ability to search call logs in the lead search page 
git-svn-id: svn://192.168.202.10@1399 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-04-05 18:01:29 +00:00
mattf 16cc1d526e Added alt phone search and display to lead search and modify 
git-svn-id: svn://192.168.202.10@1232 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-18 04:09:23 +00:00
mattf 6c903bc65d Added RANK and OWNER as fields in vicidial_list, and as sort by options in campaign screen 
Added no-hopper dialing option for MANUAL and INBOUND_MAN campaigns
Added owner dialing for agents to have their own leads, or shared group/territory leads, within a single list and campaign
Added list reset times option to automatically reset lists at pre-set times during the day
Fixed leave-3way-call issue if customer is parked

git-svn-id: svn://192.168.202.10@1189 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-23 19:06:58 +00:00
mattf 1e122d2342 Fixed bugs relating to alt number dialing transfers, dispo variable assignment and the agent sidebar 
git-svn-id: svn://192.168.202.10@1181 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-10 09:39:44 +00:00
mattf e8fe645678 Added dynamic call routing options content in Call Menus 
Re-labeled several scripts to refrect proper names

git-svn-id: svn://192.168.202.10@1134 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-01 07:51:13 +00:00
mattf 9c851d4070 Changed all PHP tags to long tags 
Added Call Menu feature

git-svn-id: svn://192.168.202.10@1111 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-08 12:08:02 +00:00
mattf 6122895b88 Changed admin logging to log to a database and display logs in the admin report 
Fixed rare auto dialing short bug
added second conf file reload after change first after reboot

git-svn-id: svn://192.168.202.10@1069 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-03-10 03:00:18 +00:00
mattf 9ccc47f8cf Added option to change the server address in the link to recordings in the admin web pages per server. 
git-svn-id: svn://192.168.202.10@1021 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-12-10 21:49:07 +00:00
mattf df5a26041f in branch and trunk changed admin_modify_lead.php comments field to TEXTAREA 
in trunk fixed recording_log vicidial_id logging issues in vicidial.php/manager_send.php/vdc_db_query.php

git-svn-id: svn://192.168.202.10@932 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-08-07 07:02:57 +00:00
mattf 917364df4f added ability to edit main phone_number in the admin_modify_lead page 
git-svn-id: svn://192.168.202.10@903 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-07-01 13:04:29 +00:00
mattf 86a6f8cbf6 several enhancements to the modify_lead script 
git-svn-id: svn://192.168.202.10@866 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-05-16 15:53:08 +00:00
mattf 62b3b7fe8e added after hours transfer group to in-groups 
added collection of hangup reason for in/out calls into vicidial_log and vicidial_closer_log as well as display of those values in stats pages

git-svn-id: svn://192.168.202.10@851 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-05-01 09:19:15 +00:00
mattf 023b83fec4 made several changes to UTF8 compatibility for internationalization. 
better importing/display of non-latin leads
rewriting of UTF8 database commands for scripts
updating of docs
building of language builds for 2.0.4 branch
addition of vicidial_it Italian Administration it_language_admin.txt and build

git-svn-id: svn://192.168.202.10@848 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-04-29 08:32:42 +00:00
mattf 7e11962fc1 Changed license to AGPLv2 
Added VICIDIAL_fix_lead_statuses.pl script

git-svn-id: svn://192.168.202.10@788 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-10 08:02:30 +00:00
mattf 72b9dac100 added vicidial_closer_log record display to admin_modify_lead.php script 
git-svn-id: svn://192.168.202.10@677 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-09-07 01:33:37 +00:00
mattf e2e222f4eb added new recording moving script with no mixing for VICIDIAL recordings only into a dated folder on FTP server 
added location http://... links on user stats and lead modification screens

git-svn-id: svn://192.168.202.10@649 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-07-02 16:59:53 +00:00
mattf 30af841e65 added campaign-specific statuses and reformatted recordings log in admin_modify_lead.php script 
git-svn-id: svn://192.168.202.10@600 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-04-24 15:33:09 +00:00
mattf 32d896ac97 Changed to default CHECKED modify logs upon status change in admin_modify_lead.php script 
git-svn-id: svn://192.168.202.10@546 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-03-05 16:34:47 +00:00
mattf c2ae3ab01d fixed formatting inconsistencies and spelling mistakes in admin scripts 
added new permission enforcement to admin scripts

git-svn-id: svn://192.168.202.10@480 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-01-24 19:00:41 +00:00
mattf 8ea442470e added ability to change status of vicidial_log and vicidial_agent log last call in modify_lead script 
added reciprocal links in user_stats, user_status and timesheet reports

git-svn-id: svn://192.168.202.10@452 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-01-04 17:48:49 +00:00
mattf 5e70a15b16 added links to admin from several vicidial web pages 
small formatting changes to a couple scripts

git-svn-id: svn://192.168.202.10@434 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-12-13 21:01:53 +00:00
mattf bc77b06bdf added user to recording_log table and associated scripts 
added recordings list to user_stats.php page
changed user_stats.php page to use time range for calls list and recordings list

git-svn-id: svn://192.168.202.10@428 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-12-01 16:40:36 +00:00
mattf fba79d6c5f added recordings list to modify lead script 
git-svn-id: svn://192.168.202.10@427 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-11-30 21:44:24 +00:00
mattf bd9f137fa4 restructuring of files 6 - install script will not function at this point 
git-svn-id: svn://192.168.202.10@22 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-07-07 23:25:55 +00:00
mattf 543ebab11b restructuring of files 5 
git-svn-id: svn://192.168.202.10@21 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-07-07 23:10:53 +00:00
mattf 733faad4ff restructuring of files 3 
git-svn-id: svn://192.168.202.10@20 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-07-07 23:05:35 +00:00