mattf
7588e3056b
Added new ADMIN keepalive options for setting the delay on the auto-dial and auto-dialFIll processes.
...
Notes added on agent-only server optimizations in clusters
git-svn-id: svn://192.168.202.10@1915 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-01-03 13:29:22 +00:00
mattf
6ee66d9510
bug fixes for email functions and documentation
...
git-svn-id: svn://192.168.202.10@1906 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-23 06:42:43 +00:00
mattf
88e3a7d18c
Changed auto-alt-dial multi-lead processing to use server max recording time value for time in AST_VDauto_dial.pl script
...
Changed the AST_flush_DBqueue.pl script to only need to run from one server in a cluster
Fixed an issue on some systems with MANUAL dial method hotkey usage in vicidial.php
Changed non-agent-api agent stats export function to use case-insensitive user IDs and include all pauses
update docs
some small formatting changes and bug fixes
git-svn-id: svn://192.168.202.10@1803 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-04-04 17:38:42 +00:00
mattf
1a1d5ca558
Added vdc_script_dispo_example.php script which can be customized to require specific fields be filled in before submitting
...
Some docs updates
Some vicidial.php agent screen formatting changes
git-svn-id: svn://192.168.202.10@1598 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-02-09 02:40:38 +00:00
mattf
0d3cd1ad44
changed vicidial_auto_calls table to MEMORY table and added memory unused reset nightly in ADMIN_keepalive_ALL.pl script
...
git-svn-id: svn://192.168.202.10@1465 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-07-04 02:05:41 +00:00
mattf
b090113903
Added three more transfer-conference number-to-dial presets, and ListID override options
...
Added Dispo Call URL, allows back-end call to a web page or URL when agent dispos a call
Added log rolling archive script to automatically move logs into archive tables monthly
git-svn-id: svn://192.168.202.10@1291 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-04 06:51:18 +00:00
mattf
2939a69550
Added Active Voicemail Server and Auto Dial Limit to System Settings
...
Fixed agent manual dial logging bug
Backported agent interface manual-dial blocking of agent monitoring
git-svn-id: svn://192.168.202.10@1121 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-05-19 15:12:24 +00:00
mattf
58cb9f4d93
added more custom Vtiger actions and a Vtiger database optimization script
...
added email, user_code and terriroty to the vicidial_users table as optional fields
git-svn-id: svn://192.168.202.10@1097 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-04-22 10:36:18 +00:00
mattf
660fd6020c
Added options for call logging in vtiger_search.php
...
git-svn-id: svn://192.168.202.10@1031 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-01-12 09:01:32 +00:00
mattf
3915256662
added INBOUND_MAN dial_method to allow for inbound call handling while list dialing manually
...
admin.php, vicidial.php
git-svn-id: svn://192.168.202.10@974 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-10-13 07:58:56 +00:00
mattf
b61ea16361
added many new inbound groups options including place-in-line and estimated hold time
...
added DID call routing features from web interface
docs updates and example conf files updates
git-svn-id: svn://192.168.202.10@957 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-10-07 09:34:41 +00:00
mattf
4d30c68e94
Several updates to documentation as well as update to meetme.conf for more conferences
...
git-svn-id: svn://192.168.202.10@826 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-04-08 11:53:58 +00:00
mattf
88b9c99360
added more information to the LOAD_BALANCE document
...
fixed bug in AST_timeonVDADall.php script
git-svn-id: svn://192.168.202.10@803 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-03-20 06:45:29 +00:00
mattf
07eff607b4
updated docs and ADMIN_backup.pl script
...
git-svn-id: svn://192.168.202.10@797 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-03-17 20:14:30 +00:00
mattf
df9149c49e
added ability for agents to change in-groups in CLOSER-type campaigns without logging out
...
updated docs
started work on adding a QC feature to the admin.php script
git-svn-id: svn://192.168.202.10@770 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-01-17 09:38:18 +00:00
mattf
13827f2022
finished adding campaign_rank and fewest calls agent call routing
...
git-svn-id: svn://192.168.202.10@720 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-11-16 19:33:45 +00:00
mattf
5d0ce9b450
added CLOSER call handling to the ALL_inbound agi script.
...
Added status summary to the CLOSERstats.php report
git-svn-id: svn://192.168.202.10@693 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-10-26 19:01:09 +00:00
mattf
09619969cf
updated docs
...
git-svn-id: svn://192.168.202.10@601 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-04-24 16:47:01 +00:00
mattf
0aacc365a6
updated LOAD_BALANCING.txt document to include instructions for 3 server load-balancing
...
git-svn-id: svn://192.168.202.10@573 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-03-29 14:16:51 +00:00
mattf
e268b48995
Added admin.php and database changes for system_settings and QueueMetrics integration
...
git-svn-id: svn://192.168.202.10@518 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-02-12 20:20:35 +00:00
mattf
a6885506eb
updated docs to get ready for release
...
git-svn-id: svn://192.168.202.10@444 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-12-22 19:08:39 +00:00
mattf
75a3cc574b
added AST_VDauto_dial_FILL.pl script to ADMIN_keepalive_ALL.pl script as option 7. Also, added to install and docs
...
git-svn-id: svn://192.168.202.10@399 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-11-21 01:44:14 +00:00
mattf
3c1836ed0e
update of documentation
...
removal of depricated documentation
git-svn-id: svn://192.168.202.10@230 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-08-29 15:35:01 +00:00
mattf
3bf826d10e
docs error fixed
...
git-svn-id: svn://192.168.202.10@149 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-08-10 13:32:18 +00:00
mattf
673492d10d
update of documentation
...
git-svn-id: svn://192.168.202.10@148 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-08-10 04:11:04 +00:00
root
ff91d93a2d
initial 2.0 tree trunk
...
git-svn-id: svn://192.168.202.10@18 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-07-07 15:57:03 +00:00