Commit Graph
17 Commits
Author SHA1 Message Date
mattf 8113ebeedb Added the ability for customers to be able to enter a new phone number to be
called back on for the CallerID CallBack Queue feature
Added the new Callmenu Survey Report(linked as "Callmenu Agent" in Reports)

git-svn-id: svn://192.168.202.10@3011 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-08-06 15:26:23 +00:00
mattf b047a748dc Added In-Group option to ask callers if they would take a survey after agent has handled their call. Overrides agent HANGUP CUSTOMER button to send call to survey instead. Includes sample 'survey_' audio
Added HTML option to User Group Hourly Detail report
Small fix for XFER LINE HUNG UP detection

git-svn-id: svn://192.168.202.10@2804 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-08-17 17:34:09 +00:00
mattf 68bb26ee60 Added System Settings to allow custom prompts on agent login and when an agent leaves a 3way call in the agent screen.
Added ability to use url encoded web form addresses in non-agent API add_list and update_list functions.

git-svn-id: svn://192.168.202.10@2296 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-03-09 07:25:15 +00:00
mattf a9aaf9025d Added Carrier Log and Hangup Reason reports to Admin Utilities screen
Added Lead Loading File Templates
Added "--daily" option to the ADMIN_archive_log_tables.pl script allowing
	for the call_log and vicidial_log_extended tables to be archived every
	night and only keep the last 24-hours of logs in the active table.
Fixed Hopper call count limit bug

git-svn-id: svn://192.168.202.10@1800 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-04-03 02:20:33 +00:00
mattf b5e642692c Added Spanish and French sounds for date and say functions to work in those languages
git-svn-id: svn://192.168.202.10@1448 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-06-19 14:08:05 +00:00
mattf 5833ec44f4 Added Call Card minute balance feature set, see CALLCARD.txt for more info
git-svn-id: svn://192.168.202.10@1367 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-03-12 15:54:03 +00:00
mattf 89a63aff07 Added several VID options including VIDPROMPT options to the ALL_inbound AGI script for in-group call handling to allow callers to enter an ID number that would populate in the Vendor ID(vendor_lead_code) field and optionally search by it.
git-svn-id: svn://192.168.202.10@1287 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-12-23 16:10:48 +00:00
mattf 6c925fd057 Added no-agent-no-queue options for in-groups
Added display of in-group name in Real-time report

git-svn-id: svn://192.168.202.10@1166 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-06-27 10:36:43 +00:00
mattf 11402503c8 Fixed auto-generated conf file bug for globals varaibles
Added welcome to VICIDIAL sound and set it to first testing extension
trunk - more Vtiger enhancements, fax and email log entries

git-svn-id: svn://192.168.202.10@1086 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-03-27 18:26:18 +00:00
mikec 9129865c44 Apparently Asterisk did not like my version from before. Made this
conversion in Asterisk.


git-svn-id: svn://192.168.202.10@1015 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-11-24 20:21:26 +00:00
mikec 2f4f465c39 OpenSuSE install scripts have too many errors and we are working on better ones.
In the process of changing sip-silence to quicksilence as it works with more than just sip.
Created quicksilence in multiple formats to avoid transcoding it.


git-svn-id: svn://192.168.202.10@1014 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-11-24 18:37:46 +00:00
mattf bfb1d71ae0 Added agi-AGENT_dial_in.agi script to allow for agent dial-in to vicidial sessions.
bug fixes in CLOSER report and agent PHP scripts

git-svn-id: svn://192.168.202.10@987 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-10-23 08:31:31 +00:00
mattf 1d9aee983e added option for press-1-to-leave-voicemail while waiting in inbound-group queue
git-svn-id: svn://192.168.202.10@962 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-10-11 14:22:29 +00:00
mattf 8fe0263662 refinements to the Survey functions of the ALL_outbound AGI script
git-svn-id: svn://192.168.202.10@883 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-28 23:20:25 +00:00
mattf f53aba8da7 added ,.wav for silence playing with macro senddtmf
git-svn-id: svn://192.168.202.10@577 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-04-02 11:44:23 +00:00
mattf fcb9592cea example changes to PERFORMANCE_TESTING doc
changes to docs for transfer extens when using SIP trunks unregistered
added sip-silence.gsm for using SIP trunks unregistered
small fix to Fastagi_call_log script for call_log END state
small fix to VDremote_agents script for performance testing

git-svn-id: svn://192.168.202.10@356 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-10-16 18:35:33 +00:00
mattf bd9f137fa4 restructuring of files 6 - install script will not function at this point
git-svn-id: svn://192.168.202.10@22 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-07-07 23:25:55 +00:00