Commit Graph
1777 Commits
Author SHA1 Message Date
mattf fc51cf6ca8 fix for issue #625 in admin.php
git-svn-id: svn://192.168.202.10@1909 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-23 20:16:49 +00:00
mattf 13053a25af Hangup Customer executed automatically after email is sent from agent interface.
email doc formatting

git-svn-id: svn://192.168.202.10@1908 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-23 12:45:07 +00:00
mattf 27e0c8cf20 small updates for the email functions and documentation
git-svn-id: svn://192.168.202.10@1907 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-23 12:27:19 +00:00
mattf 6ee66d9510 bug fixes for email functions and documentation
git-svn-id: svn://192.168.202.10@1906 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-23 06:42:43 +00:00
mattf f837429e6a Added inbound email queue to agent support
git-svn-id: svn://192.168.202.10@1905 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-23 04:28:32 +00:00
mattf 0a046295ed Standardization of list_id fields at 19 digits
git-svn-id: svn://192.168.202.10@1904 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-12 21:34:30 +00:00
mattf 09e064cd87 Added a campaign feature to allow an agent to search for a lead while on an
inbound call and have their active lead change to a search result lead
 that they select.

git-svn-id: svn://192.168.202.10@1903 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-06 22:45:00 +00:00
mattf fa36f0aaea Added parentheses around filter SQL when in SQL queries
git-svn-id: svn://192.168.202.10@1902 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-05 21:29:45 +00:00
mattf 2dcc17776b small fix for case-sensitive status issues in agent performance detail report
git-svn-id: svn://192.168.202.10@1901 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 22:08:23 +00:00
mattf dd90439907 Fixed user group permissions issue with allowed campaigns modifications of user groups in admin.php, issue #615, reported by DomeDan
git-svn-id: svn://192.168.202.10@1900 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 19:28:17 +00:00
mattf 5bc8ff778f Changes to allow for Unknown, Private, Anonymous in Filter Phone Group entries. Also allowed plus sign + in DID entries(edit to extensions.conf required for this to work), Issue #474, reported by MIGO
git-svn-id: svn://192.168.202.10@1899 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 18:08:26 +00:00
mattf e873153d65 Fixed stuck hotkeys issue in vicidial.php, issue #469, reported by DomeDan
git-svn-id: svn://192.168.202.10@1898 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 16:28:03 +00:00
mattf 6dfccbe7de Changed scheduled callback user ID field to be 20 characters on modify lead pages, issue #467, reported by dspaan
git-svn-id: svn://192.168.202.10@1897 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 15:37:36 +00:00
mattf 654347b3b8 Fix for user group permissions issue #588, reported by rrb555
git-svn-id: svn://192.168.202.10@1896 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 15:02:52 +00:00
mattf 3b4077c52b changed "refresh" link on FORM tab to "reset form" in vicidial.php, issue #580
git-svn-id: svn://192.168.202.10@1895 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 13:53:15 +00:00
mattf 70dc488e86 Added call notes option to dispo call url, issue #611, reported by abostick
git-svn-id: svn://192.168.202.10@1894 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 12:46:39 +00:00
mattf d970cb4714 Fixed call notes amphersand issue #612, reported by abostick
git-svn-id: svn://192.168.202.10@1893 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 12:37:07 +00:00
mattf 275c839b1d fixes for apache errors in various vicidial scripts, issue #614, reported by DomeDan
git-svn-id: svn://192.168.202.10@1892 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 05:52:44 +00:00
mattf 7ed4d717ed Added Enhanced Disconnect logging for outside of the USA, disabled by default
git-svn-id: svn://192.168.202.10@1891 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 05:20:26 +00:00
mattf 45dbb0b051 Corrected hotkeys activation conditions in vicidial.php
git-svn-id: svn://192.168.202.10@1890 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 02:57:47 +00:00
mattf 283792a04b small fix for realtime report for chooser link and fram position, issue #584, reported by DomeDan
git-svn-id: svn://192.168.202.10@1889 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 02:38:48 +00:00
mattf 9ff9ed56c6 Fix for issue #601, reported by Acidshock
git-svn-id: svn://192.168.202.10@1888 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 00:32:29 +00:00
mattf bf8b14b6d4 Comments and notices updates for bin scripts, issue #564, reported by DomeDan
git-svn-id: svn://192.168.202.10@1887 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 00:24:44 +00:00
mattf 6f60106a4e Fixes for issues in ADMIN_adjust_GMTnow_on_leads.pl script, issue #562, reported by DomeDan
git-svn-id: svn://192.168.202.10@1886 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 00:11:10 +00:00
mattf 4e6ae1d55e Fix for issue #600, reported by bobbymc
git-svn-id: svn://192.168.202.10@1885 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-29 23:45:04 +00:00
mattf 7e060115b7 small fix for issue #606, reported by DomeDan
git-svn-id: svn://192.168.202.10@1884 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-29 22:44:03 +00:00
mattf d74c38d6bd fixes for PHP start tag inconsistencies, issue #621 in the Issue Tracker, reported by dtucny
git-svn-id: svn://192.168.202.10@1883 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-29 21:42:18 +00:00
mattf 196c51485a Small fix for audio store
Small fix to estimated hold time calculation in ALL inbound AGI script
Updated Swedish translation and added Swedish button images contributed by DomeDan

git-svn-id: svn://192.168.202.10@1882 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-29 21:33:18 +00:00
mattf 9f3d14d0e1 Added list expiration date feature
Added Other Campaign DNC List campaign option

git-svn-id: svn://192.168.202.10@1881 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-26 03:29:40 +00:00
mattf d5c599275e Added call time inbound holiday functions
git-svn-id: svn://192.168.202.10@1880 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-24 20:56:14 +00:00
mattf 57bdd4e2d8 Added QueueMetrics Socket-send function for custom queue_log record sending
git-svn-id: svn://192.168.202.10@1879 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-21 02:19:31 +00:00
mattf 124e718863 Added state call time restrictions to add_lead hopper insert function
git-svn-id: svn://192.168.202.10@1878 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-17 02:08:31 +00:00
mattf 96f8e9bbcd Added QC functionality
git-svn-id: svn://192.168.202.10@1877 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-16 21:12:44 +00:00
mattf c4a166ba7d Added QM database connection CLI overrides to ADMIN_qm_sync.pl script
git-svn-id: svn://192.168.202.10@1876 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-16 12:11:09 +00:00
mattf 80023b9a35 Added recording filename variable INGROUP for the In-Group ID of a call
Inbound Daily Report, Changed to multi-select for in-group selection
Cleanup log process, Added buffer time for agent log validation of LOGIN between record and next record

git-svn-id: svn://192.168.202.10@1875 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-15 11:32:09 +00:00
mattf d6aabb9043 Added basic lead management tools to the Admin Utilities
Fixed small variable filtering issues in the non-agent API
Fixed issue with manual dial lead preview and script custom variables

git-svn-id: svn://192.168.202.10@1874 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-14 23:15:42 +00:00
mattf b594a6ac7f Small change to cn_dnc.agi to allow for campaigns with no lists
git-svn-id: svn://192.168.202.10@1873 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-12 16:42:11 +00:00
mattf 3387e2a2fa small change to the cm_dnc.agi script
git-svn-id: svn://192.168.202.10@1872 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-11 14:25:24 +00:00
mattf 3effc4a5e7 Added cm_dnc.agi script which allows for easier Call Menu entry of calls into the DNC lists and/or changing of the status to NI/DNC for leads in the system or in a specific campaign
git-svn-id: svn://192.168.202.10@1871 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-09 22:55:20 +00:00
mattf a3368182e7 small logging bugfix in vicidial.php when webphone is in use
git-svn-id: svn://192.168.202.10@1870 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-09 21:15:33 +00:00
mattf 0b6c4bcf0d Added more validation of agent sessions to prevent double-logins
Added campaign option to show a "Pause After Next Call" link to the agent screen below the Pause/Resume buttons
Added campaign option to set owner field to user if the owner field is empty

git-svn-id: svn://192.168.202.10@1869 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-10-29 11:11:16 +00:00
mattf 4df31bfc4e Added servers svn version information
git-svn-id: svn://192.168.202.10@1868 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-10-28 03:51:39 +00:00
mattf 98dfef5eab admin.php - Added without-filter output to test filter function, added server option to test call
admin_search_lead.php - Added owner field search option
vicidial.php - Do not allow AGENTDIRECT transfers without a user defined
ALL_inbound AGI - If AGENTDIRECT and no agent defined, set drop call seconds to 1

git-svn-id: svn://192.168.202.10@1867 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-10-26 05:52:56 +00:00
mattf 2fa9b3e870 small fixes for voicemail message chooser and admin.php horizontal bars function
git-svn-id: svn://192.168.202.10@1866 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-10-22 20:07:17 +00:00
mattf ff938c5224 Added ability to set an audio store file for the voicemail greeting message
Added ability to delete audio files from the audio store

git-svn-id: svn://192.168.202.10@1865 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-10-19 13:43:41 +00:00
mattf 8fc8d589ed Added _BLANK options to owner only dialing to allow for dialing of non-assigned leads
git-svn-id: svn://192.168.202.10@1864 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-10-19 08:14:29 +00:00
mattf 6dd2004c36 Changed Local Channel Resolution status to LRERR to avoid confusion since it isn't related to Least Cost Routing
git-svn-id: svn://192.168.202.10@1863 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-10-10 20:14:20 +00:00
mattf f130fb8fb7 Changed survey method HANGUP to not wait for digits, added LCRERR Local channel logging on the ALL outbound AGI script
git-svn-id: svn://192.168.202.10@1862 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-10-09 19:13:40 +00:00
mattf f7e225b2c7 Updates to cm AGI script for extended fields
altered cm.agi script to skip lead updates for extended fields with non-digit responses
Added tabtwo format to CLI lead loader

git-svn-id: svn://192.168.202.10@1861 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-10-08 11:10:48 +00:00
mattf 1050117ea4 Added extra log updating to cm_status_dial.agi script
git-svn-id: svn://192.168.202.10@1860 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-09-27 15:48:37 +00:00