mattf
528ffe3990
Changed all default VICIdial logos to new logos git-svn-id: svn://192.168.202.10@2183 3d104415-ff17-0410-8863-d5cf3c621b8a
585 lines
23 KiB
PHP
585 lines
23 KiB
PHP
<?php
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# vdremote.php
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#
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# make sure you have added a user to the vicidial_users MySQL table with at
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# least user_level 4 to access this page the first time
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#
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# Copyright (C) 2014 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
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#
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# Changes
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# 50307-1721 - First version
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# 51123-1502 - removed requirement of PHP Globals=on
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# 60421-1229 - check GET/POST vars lines with isset to not trigger PHP NOTICES
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# 60619-1603 - Added variable filtering to eliminate SQL injection attack threat
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# 90508-0644 - Changed to PHP long tags
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# 91129-2249 - Replaced SELECT STAR in SQL queries, formatting fixes
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# 120223-2135 - Removed logging of good login passwords if webroot writable is enabled
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# 130610-1105 - Finalized changing of all ereg instances to preg
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# 130616-0005 - Added filtering of input to prevent SQL injection attacks and new user auth
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# 130901-0833 - Changed to mysqli PHP functions
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# 140328-0005 - Converted division calculations to use MathZDC function
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# 141007-2123 - Finalized adding QXZ translation to all admin files
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#
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$version = '2.8-11';
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$build = '141007-2123';
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require("dbconnect_mysqli.php");
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require("functions.php");
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$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
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$PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
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$PHP_SELF=$_SERVER['PHP_SELF'];
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if (isset($_GET["ADD"])) {$ADD=$_GET["ADD"];}
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elseif (isset($_POST["ADD"])) {$ADD=$_POST["ADD"];}
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if (isset($_GET["DB"])) {$DB=$_GET["DB"];}
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elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];}
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if (isset($_GET["user"])) {$user=$_GET["user"];}
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elseif (isset($_POST["user"])) {$user=$_POST["user"];}
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if (isset($_GET["force_logout"])) {$force_logout=$_GET["force_logout"];}
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elseif (isset($_POST["force_logout"])) {$force_logout=$_POST["force_logout"];}
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if (isset($_GET["groups"])) {$groups=$_GET["groups"];}
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elseif (isset($_POST["groups"])) {$groups=$_POST["groups"];}
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if (isset($_GET["remote_agent_id"])) {$remote_agent_id=$_GET["remote_agent_id"];}
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elseif (isset($_POST["remote_agent_id"])) {$remote_agent_id=$_POST["remote_agent_id"];}
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if (isset($_GET["user_start"])) {$user_start=$_GET["user_start"];}
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elseif (isset($_POST["user_start"])) {$user_start=$_POST["user_start"];}
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if (isset($_GET["number_of_lines"])) {$number_of_lines=$_GET["number_of_lines"];}
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elseif (isset($_POST["number_of_lines"])) {$number_of_lines=$_POST["number_of_lines"];}
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if (isset($_GET["server_ip"])) {$server_ip=$_GET["server_ip"];}
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elseif (isset($_POST["server_ip"])) {$server_ip=$_POST["server_ip"];}
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if (isset($_GET["conf_exten"])) {$conf_exten=$_GET["conf_exten"];}
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elseif (isset($_POST["conf_exten"])) {$conf_exten=$_POST["conf_exten"];}
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if (isset($_GET["status"])) {$status=$_GET["status"];}
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elseif (isset($_POST["status"])) {$status=$_POST["status"];}
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if (isset($_GET["campaign_id"])) {$campaign_id=$_GET["campaign_id"];}
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elseif (isset($_POST["campaign_id"])) {$campaign_id=$_POST["campaign_id"];}
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if (isset($_GET["groups"])) {$groups=$_GET["groups"];}
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elseif (isset($_POST["groups"])) {$groups=$_POST["groups"];}
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if (isset($_GET["submit"])) {$submit=$_GET["submit"];}
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elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];}
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if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
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elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
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if (!isset($force_logout)) {$force_logout = 0;}
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if ($force_logout)
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{
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if( (strlen($PHP_AUTH_USER)>0) or (strlen($PHP_AUTH_PW)>0) )
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{
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Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\"");
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Header("HTTP/1.0 401 Unauthorized");
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}
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echo _QXZ("You have now logged out. Thank you")."\n";
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exit;
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}
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if (!isset($query_date)) {$query_date = $NOW_DATE;}
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$PHP_AUTH_USER = preg_replace('/[^0-9a-zA-Z]/', '', $PHP_AUTH_USER);
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$PHP_AUTH_PW = preg_replace('/[^0-9a-zA-Z]/', '', $PHP_AUTH_PW);
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$remote_agent_id = preg_replace('/[^0-9a-zA-Z]/', '', $remote_agent_id);
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$query_date = preg_replace('/[^-_0-9a-zA-Z]/', '', $query_date);
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$popup_page = './closer_popup.php';
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$STARTtime = date("U");
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$NOW_DATE = date("Y-m-d");
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$NOW_TIME = date("Y-m-d H:i:s");
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$date = date("r");
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$ip = getenv("REMOTE_ADDR");
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$browser = getenv("HTTP_USER_AGENT");
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$auth=0;
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$auth_message = user_authorization($PHP_AUTH_USER,$PHP_AUTH_PW,'REMOTE',1);
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if ($auth_message == 'GOOD')
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{$auth=1;}
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if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
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{
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Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\"");
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Header("HTTP/1.0 401 Unauthorized");
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echo _QXZ("Invalid Username/Password").": |$PHP_AUTH_USER|$PHP_AUTH_PW|$auth_message|\n";
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exit;
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}
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else
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{
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header ("Content-type: text/html; charset=utf-8");
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if($auth>0)
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{
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$stmt="SELECT full_name from vicidial_users where user='$PHP_AUTH_USER';";
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$LOGfullname=$row[0];
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$stmt="SELECT count(*) from vicidial_remote_agents where user_start='$PHP_AUTH_USER';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$authx=$row[0];
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if($authx>0)
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{
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$stmt="SELECT remote_agent_id,server_ip,number_of_lines from vicidial_remote_agents where user_start='$PHP_AUTH_USER';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$remote_agent_id=$row[0];
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$server_ip=$row[1];
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if (!$number_of_lines) {$number_of_lines=$row[2];}
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}
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else
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{
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echo _QXZ("This remote agent does not exist").": |$PHP_AUTH_USER|\n";
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exit;
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}
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}
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}
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echo "<html>\n";
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echo "<head>\n";
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echo "<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
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if ($ADD==61111)
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{
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echo"<META HTTP-EQUIV=Refresh CONTENT=\"5; URL=$PHP_SELF?ADD=61111&user=$user&DB=$DB\">\n";
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}
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echo "<!-- VERSION: $version BUILD: $build -->\n";
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?>
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<STYLE type="text/css">
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<!--
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.green {color: white; background-color: green}
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.red {color: white; background-color: red}
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.blue {color: white; background-color: blue}
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.purple {color: white; background-color: purple}
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.yellow {color: black; background-color: yellow}
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.orange {color: black; background-color: orange}
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-->
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</STYLE>
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<?php
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echo "<title>REMOTE AGENTS: $LOGfullname - $PHP_AUTH_USER ";
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if (!$ADD) {$ADD="31111";}
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if ($ADD==31111) {echo "Modify Remote Agents";}
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if ($ADD==41111) {echo "Modify Remote Agents";}
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if ($ADD==61111) {echo "Remote Agent Status";}
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if ($ADD==71111) {echo "Remote Agent Closer Stats";}
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if (strlen($ADD)>4)
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{
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##### get server listing for dynamic pulldown
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$stmt="SELECT server_ip,server_description from servers order by server_ip;";
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$rslt=mysql_to_mysqli($stmt, $link);
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$servers_to_print = mysqli_num_rows($rslt);
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$servers_list='';
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$o=0;
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while ($servers_to_print > $o)
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{
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$rowx=mysqli_fetch_row($rslt);
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$servers_list .= "<option value=\"$rowx[0]\">$rowx[0] - $rowx[1]</option>\n";
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$o++;
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}
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##### get campaigns listing for dynamic pulldown
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$stmt="SELECT campaign_id,campaign_name from vicidial_campaigns order by campaign_id;";
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$rslt=mysql_to_mysqli($stmt, $link);
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$campaigns_to_print = mysqli_num_rows($rslt);
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$campaigns_list='';
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$o=0;
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while ($campaigns_to_print > $o)
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{
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$rowx=mysqli_fetch_row($rslt);
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$campaigns_list .= "<option value=\"$rowx[0]\">$rowx[0] - $rowx[1]</option>\n";
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$o++;
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}
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##### get inbound groups listing for checkboxes
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if ( (($ADD==31111) or ($ADD==31111)) and (count($groups)<1) )
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{
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$stmt="SELECT closer_campaigns from vicidial_remote_agents where remote_agent_id='" . mysqli_real_escape_string($link, $remote_agent_id) . "';";
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$closer_campaigns = $row[0];
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$closer_campaigns = preg_replace("/ -$/","",$closer_campaigns);
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$groups = explode(" ", $closer_campaigns);
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}
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$stmt="SELECT group_id,group_name from vicidial_inbound_groups order by group_id;";
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$rslt=mysql_to_mysqli($stmt, $link);
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$groups_to_print = mysqli_num_rows($rslt);
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$groups_list='';
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$groups_value='';
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$o=0;
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while ($groups_to_print > $o)
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{
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$rowx=mysqli_fetch_row($rslt);
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$group_id_value = $rowx[0];
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$group_name_value = $rowx[1];
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$groups_list .= "<input type=\"checkbox\" name=\"groups[]\" value=\"$group_id_value\"";
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$p=0;
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while ($p<50)
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{
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if ($group_id_value == $groups[$p])
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{
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$groups_list .= " CHECKED";
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$groups_value .= " $group_id_value";
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}
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$p++;
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}
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$groups_list .= "> $group_id_value - $group_name_value<BR>\n";
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$o++;
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}
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if (strlen($groups_value)>2) {$groups_value .= " -";}
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}
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?>
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</title>
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</head>
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<BODY BGCOLOR=white marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>
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<CENTER>
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<TABLE WIDTH=620 BGCOLOR=#D9E6FE cellpadding=2 cellspacing=0><TR BGCOLOR=#015B91><TD ALIGN=LEFT><FONT FACE="ARIAL,HELVETICA" COLOR=WHITE SIZE=2><B> <?php echo _QXZ("REMOTE AGENTS"); ?>: <?php echo "$PHP_AUTH_USER " ?> <a href="<?php echo $PHP_SELF ?>?force_logout=1"><FONT FACE="ARIAL,HELVETICA" COLOR=WHITE SIZE=1><?php echo _QXZ("Logout"); ?></a></TD><TD ALIGN=RIGHT><FONT FACE="ARIAL,HELVETICA" COLOR=WHITE SIZE=2><B><?php echo date("l F j, Y G:i:s A") ?> </TD></TR>
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<TR BGCOLOR=#F0F5FE><TD ALIGN=LEFT COLSPAN=2><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=1> <a href="./vdremote.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=1><?php echo _QXZ("MODIFY"); ?></a> | <a href="./vdremote.php?ADD=61111&user=<?php echo "$PHP_AUTH_USER" ?>"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=1><?php echo _QXZ("STATUS"); ?></a> | <a href="./vdremote.php?ADD=71111&user=<?php echo "$PHP_AUTH_USER" ?>"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=1><?php echo _QXZ("INBOUND STATS"); ?></a></TD></TR>
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<TR><TD ALIGN=LEFT COLSPAN=2>
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<?php
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######################
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# ADD=31111 modify remote agents info in the system
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######################
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if ($ADD==31111)
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{
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echo "<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2>";
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$stmt="SELECT remote_agent_id,user_start,number_of_lines,server_ip,conf_exten,status,campaign_id,closer_campaigns from vicidial_remote_agents where remote_agent_id='" . mysqli_real_escape_string($link, $remote_agent_id) . "';";
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$remote_agent_id = $row[0];
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$user_start = $row[1];
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$number_of_lines = $row[2];
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$server_ip = $row[3];
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$conf_exten = $row[4];
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$status = $row[5];
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$campaign_id = $row[6];
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echo "<br>"._QXZ("MODIFY A REMOTE AGENTS ENTRY").": $row[0]<form action=$PHP_SELF method=POST>\n";
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echo "<input type=hidden name=ADD value=41111>\n";
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echo "<input type=hidden name=remote_agent_id value=\"$row[0]\">\n";
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echo "<center><TABLE width=600 cellspacing=3>\n";
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echo "<tr bgcolor=#B6D3FC><td align=right>"._QXZ("User ID Start").": </td><td align=left>$user_start</td></tr>\n";
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echo "<tr bgcolor=#B6D3FC><td align=right>"._QXZ("Number of Lines").": </td><td align=left><input type=text name=number_of_lines size=3 maxlength=3 value=\"$number_of_lines\"> ("._QXZ("numbers only").")</td></tr>\n";
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echo "<tr bgcolor=#B6D3FC><td align=right>"._QXZ("Server IP").": </td><td align=left>$row[3]</td></tr>\n";
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echo "<tr bgcolor=#B6D3FC><td align=right>"._QXZ("External Extension").": </td><td align=left><input type=text name=conf_exten size=20 maxlength=20 value=\"$conf_exten\"> ("._QXZ("number dialed to reach agents")." [i.e. 913125551212])</td></tr>\n";
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echo "<tr bgcolor=#B6D3FC><td align=right>"._QXZ("Status").": </td><td align=left><select size=1 name=status><option SELECTED value='ACTIVE'>"._QXZ("ACTIVE")."</option><option value='INACTIVE'>"._QXZ("INACTIVE")."</option><option SELECTED value='$status'>"._QXZ("$status")."</option></select></td></tr>\n";
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echo "<tr bgcolor=#B6D3FC><td align=right>"._QXZ("Campaign").": </td><td align=left>$campaign_id</td></tr>\n";
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echo "<tr bgcolor=#B6D3FC><td align=right>"._QXZ("Inbound Groups").": </td><td align=left>\n";
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echo "$groups_list";
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echo "</td></tr>\n";
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echo "<tr bgcolor=#B6D3FC><td align=center colspan=2><input type=submit name=submit value='"._QXZ("submit")."'></td></tr>\n";
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echo "</TABLE></center>\n";
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echo _QXZ("NOTE: It can take up to 30 seconds for changes submitted on this screen to go live")."\n";
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}
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######################
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# ADD=41111 modify remote agents info in the system
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######################
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if ($ADD==41111)
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{
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echo "<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2>";
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if ( (strlen($number_of_lines) < 1) or (strlen($conf_exten) < 2) )
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{echo "<br>"._QXZ("REMOTE AGENTS NOT MODIFIED - Please go back and look at the data you entered")."\n";}
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else
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{
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$stmt="UPDATE vicidial_remote_agents set number_of_lines='" . mysqli_real_escape_string($link, $number_of_lines) . "', conf_exten='" . mysqli_real_escape_string($link, $conf_exten) . "', status='" . mysqli_real_escape_string($link, $status) . "', closer_campaigns='" . mysqli_real_escape_string($link, $groups_value) . "' where remote_agent_id='" . mysqli_real_escape_string($link, $remote_agent_id) . "';";
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$rslt=mysql_to_mysqli($stmt, $link);
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# echo "$stmt\n";
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echo "<br>REMOTE AGENTS MODIFIED\n";
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### LOG CHANGES TO LOG FILE ###
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# $fp = fopen ("./admin_changes_log.txt", "a");
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# fwrite ($fp, "$date|MODIFY REMOTE AGENTS ENTRY |$PHP_AUTH_USER|$ip|$stmt|\n");
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# fclose($fp);
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}
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$stmt="SELECT remote_agent_id,user_start,number_of_lines,server_ip,conf_exten,status,campaign_id,closer_campaigns from vicidial_remote_agents where remote_agent_id='" . mysqli_real_escape_string($link, $remote_agent_id) . "';";
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$remote_agent_id = $row[0];
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$user_start = $row[1];
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$number_of_lines = $row[2];
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$server_ip = $row[3];
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$conf_exten = $row[4];
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$status = $row[5];
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$campaign_id = $row[6];
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echo "<br>"._QXZ("MODIFY A REMOTE AGENTS ENTRY").": $row[0]<form action=$PHP_SELF method=POST>\n";
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echo "<input type=hidden name=ADD value=41111>\n";
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echo "<input type=hidden name=remote_agent_id value=\"$row[0]\">\n";
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echo "<center><TABLE width=600 cellspacing=3>\n";
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echo "<tr bgcolor=#B6D3FC><td align=right>"._QXZ("User ID Start").": </td><td align=left>$user_start</td></tr>\n";
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echo "<tr bgcolor=#B6D3FC><td align=right>"._QXZ("Number of Lines").": </td><td align=left><input type=text name=number_of_lines size=3 maxlength=3 value=\"$number_of_lines\"> ("._QXZ("numbers only").")</td></tr>\n";
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echo "<tr bgcolor=#B6D3FC><td align=right>"._QXZ("Server IP").": </td><td align=left>$row[3]</td></tr>\n";
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echo "<tr bgcolor=#B6D3FC><td align=right>"._QXZ("External Extension").": </td><td align=left><input type=text name=conf_exten size=20 maxlength=20 value=\"$conf_exten\"> ("._QXZ("number dialed to reach agents")." [i.e. 913125551212])</td></tr>\n";
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echo "<tr bgcolor=#B6D3FC><td align=right>"._QXZ("Status").": </td><td align=left><select size=1 name=status><option SELECTED value='ACTIVE'>ACTIVE</option><option value='INACTIVE'>INACTIVE</option><option SELECTED value='$status'>"._QXZ("$status")."</option></select></td></tr>\n";
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echo "<tr bgcolor=#B6D3FC><td align=right>"._QXZ("Campaign").": </td><td align=left>$campaign_id</td></tr>\n";
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echo "<tr bgcolor=#B6D3FC><td align=right>"._QXZ("Inbound Groups").": </td><td align=left>\n";
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echo "$groups_list";
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echo "</td></tr>\n";
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echo "<tr bgcolor=#B6D3FC><td align=center colspan=2><input type=submit name=submit value='"._QXZ("submit")."'></td></tr>\n";
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echo "</TABLE></center>\n";
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echo _QXZ("NOTE: It can take up to 30 seconds for changes submitted on this screen to go live")."\n";
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}
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######################
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# ADD=61111 status of remote agent in the system and active calls and queue
|
|
######################
|
|
|
|
if ($ADD==61111)
|
|
{
|
|
echo "<FONT FACE=\"Courier\" COLOR=BLACK SIZE=2><PRE>";
|
|
|
|
if ( (strlen($server_ip) < 2) or (strlen($user) < 2) )
|
|
{echo "<br>REMOTE AGENTS ERROR - Please go back and look at the data you entered\n";}
|
|
else
|
|
{
|
|
$users_list = '';
|
|
$k=0;
|
|
while($k < $number_of_lines)
|
|
{
|
|
$nextuser=($user + $k);
|
|
$users_list .= "'" . mysqli_real_escape_string($link, $nextuser) . "',";
|
|
$k++;
|
|
}
|
|
$users_list = preg_replace("/.$/","",$users_list);
|
|
|
|
echo "Remote Agent Time On Calls $NOW_TIME\n\n";
|
|
echo "+------------|--------+--------------+------------+--------+---------------------+---------+\n";
|
|
echo "| STATION | USER | LEADID | CHANNEL | STATUS | START TIME | MINUTES |\n";
|
|
echo "+------------|--------+--------------+------------+--------+---------------------+---------+\n";
|
|
|
|
|
|
$stmt="select extension,user,lead_id,channel,status,last_call_time,UNIX_TIMESTAMP(last_call_time),UNIX_TIMESTAMP(last_call_finish) from vicidial_live_agents where status NOT IN('PAUSED') and server_ip='" . mysqli_real_escape_string($link, $server_ip) . "' and user IN($users_list) order by extension;";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($DB) {echo "$stmt\n";}
|
|
$talking_to_print = mysqli_num_rows($rslt);
|
|
if ($talking_to_print > 0)
|
|
{
|
|
$i=0;
|
|
while ($i < $talking_to_print)
|
|
{
|
|
$leadlink=0;
|
|
$row=mysqli_fetch_row($rslt);
|
|
if (preg_match("/READY|PAUSED/i",$row[4]))
|
|
{
|
|
$row[3]='';
|
|
$row[5]=' - WAITING - ';
|
|
$row[6]=$row[7];
|
|
}
|
|
$extension = sprintf("%-10s", $row[0]);
|
|
$user = sprintf("%-6s", $row[1]);
|
|
$leadid = sprintf("%-12s", $row[2]);
|
|
if ($row[2] > 0)
|
|
{
|
|
$leadidLINK=$row[2];
|
|
$leadlink++;
|
|
if ( preg_match("/QUEUE/i",$row[4]) ) {$row[6]=$STARTtime;}
|
|
$leadid = "<a href=\"./remote_dispo.php?lead_id=$row[2]&call_began=$row[6]\" target=\"_blank\">$leadid</a>";
|
|
}
|
|
$channel = sprintf("%-10s", $row[3]);
|
|
$cc=0;
|
|
while ( (strlen($channel) > 10) and ($cc < 100) )
|
|
{
|
|
$channel = preg_replace('/.$/i', '',$channel);
|
|
$cc++;
|
|
if (strlen($channel) <= 10) {$cc=101;}
|
|
}
|
|
$status = sprintf("%-6s", $row[4]);
|
|
$start_time = sprintf("%-19s", $row[5]);
|
|
$call_time_S = ($STARTtime - $row[6]);
|
|
|
|
$call_time_M = MathZDC($call_time_S, 60);
|
|
$call_time_M = round($call_time_M, 2);
|
|
$call_time_M_int = intval("$call_time_M");
|
|
$call_time_SEC = ($call_time_M - $call_time_M_int);
|
|
$call_time_SEC = ($call_time_SEC * 60);
|
|
$call_time_SEC = round($call_time_SEC, 0);
|
|
if ($call_time_SEC < 10) {$call_time_SEC = "0$call_time_SEC";}
|
|
$call_time_MS = "$call_time_M_int:$call_time_SEC";
|
|
$call_time_MS = sprintf("%7s", $call_time_MS);
|
|
$G = ''; $EG = '';
|
|
if ($call_time_M_int >= 5) {$G='<SPAN class="yellow"><B>'; $EG='</B></SPAN>';}
|
|
if ($call_time_M_int >= 10) {$G='<SPAN class="orange"><B>'; $EG='</B></SPAN>';}
|
|
|
|
echo "| $G$extension$EG | $G$user$EG | $G$leadid$EG | $G$channel$EG | $G$status$EG | $G$start_time$EG | $G$call_time_MS$EG |\n";
|
|
|
|
$i++;
|
|
}
|
|
|
|
echo "+------------|--------+--------------+------------+--------+---------------------+---------+\n";
|
|
echo " $i agents logged in on server $server_ip\n\n";
|
|
|
|
echo " <SPAN class=\"yellow\"><B> </SPAN> - 5 minutes or more on call</B>\n";
|
|
echo " <SPAN class=\"orange\"><B> </SPAN> - Over 10 minutes on call</B>\n";
|
|
}
|
|
else
|
|
{
|
|
echo "**************************************************************************************\n";
|
|
echo "********************************* NO AGENTS ON CALLS *********************************\n";
|
|
echo "**************************************************************************************\n";
|
|
}
|
|
}
|
|
|
|
echo "</PRE>\n\n";
|
|
}
|
|
|
|
|
|
######################
|
|
# ADD=71111 stats for remote agents from closer logs(vicidial_closer_log)
|
|
######################
|
|
|
|
if ($ADD==71111)
|
|
{
|
|
echo "<FORM ACTION=\"$PHP_SELF\" METHOD=GET>\n";
|
|
echo "<INPUT TYPE=TEXT NAME=query_date SIZE=10 MAXLENGTH=10 VALUE=\"$query_date\">\n";
|
|
echo "<INPUT TYPE=HIDDEN NAME=ADD VALUE=\"71111\">\n";
|
|
echo "<INPUT TYPE=HIDDEN NAME=user VALUE=\"$user\">\n";
|
|
echo "<INPUT TYPE=SUBMIT NAME=SUBMIT value='"._QXZ("submit")."'>\n";
|
|
echo "</FORM>\n\n";
|
|
echo "<FONT FACE=\"Courier\" COLOR=BLACK SIZE=2><PRE>";
|
|
|
|
if ( (strlen($server_ip) < 2) or (strlen($user) < 2) )
|
|
{echo "<br>REMOTE AGENTS ERROR - Please go back and look at the data you entered\n";}
|
|
else
|
|
{
|
|
$users_list = '';
|
|
$k=0;
|
|
while($k < $number_of_lines)
|
|
{
|
|
$nextuser=($user + $k);
|
|
$users_list .= "'$nextuser',";
|
|
$k++;
|
|
}
|
|
$users_list = preg_replace("/.$/","",$users_list);
|
|
|
|
$stmt="select count(*),sum(length_in_sec) from vicidial_closer_log where call_date >= '$query_date 00:00:01' and call_date <= '$query_date 23:59:59' and user IN($users_list);";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$row=mysqli_fetch_row($rslt);
|
|
$in_calls = $row[0];
|
|
$in_time = $row[1];
|
|
$in_time_M = MathZDC($in_time, 60);
|
|
$in_time_M = round($in_time_M, 2);
|
|
$in_time_M_int = intval("$in_time_M");
|
|
$in_time_SEC = ($in_time_M - $in_time_M_int);
|
|
$in_time_SEC = ($in_time_SEC * 60);
|
|
$in_time_SEC = round($in_time_SEC, 0);
|
|
if ($in_time_SEC < 10) {$in_time_SEC = "0$in_time_SEC";}
|
|
$in_time_MS = "$in_time_M_int:$in_time_SEC";
|
|
$in_time_MS = sprintf("%7s", $in_time_MS);
|
|
|
|
echo "Remote Agent inbound stats $NOW_TIME\n\n";
|
|
echo "\n";
|
|
echo "Total calls taken $query_date: $in_calls\n";
|
|
echo "Total talk time on $query_date: $in_time_MS (minutes:seconds)\n";
|
|
echo "\n";
|
|
echo "\n";
|
|
echo "Call list for $query_date:\n";
|
|
echo "+----------+------------+----------------+------------+--------+---------------------+---------+\n";
|
|
echo "| USER | LEADID | GROUP | PHONE NUM | STATUS | CALL TIME | MINUTES |\n";
|
|
echo "+----------+------------+----------------+------------+--------+---------------------+---------+\n";
|
|
|
|
|
|
$stmt="select user,lead_id,campaign_id,phone_number,status,call_date,length_in_sec from vicidial_closer_log where call_date >= '$query_date 00:00:01' and call_date <= '$query_date 23:59:59' and user IN($users_list) order by call_date;";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($DB) {echo "$stmt\n";}
|
|
$talking_to_print = mysqli_num_rows($rslt);
|
|
if ($talking_to_print > 0)
|
|
{
|
|
$i=0;
|
|
while ($i < $talking_to_print)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
$user = sprintf("%-8s", $row[0]);
|
|
$leadid = sprintf("%-10s", $row[1]);
|
|
$group = sprintf("%-14s", $row[2]);
|
|
$phone = sprintf("%-10s", $row[3]);
|
|
$status = sprintf("%-6s", $row[4]);
|
|
$start_time = sprintf("%-19s", $row[5]);
|
|
$call_time_S = $row[6];
|
|
|
|
$call_time_M = MathZDC($call_time_S, 60);
|
|
$call_time_M = round($call_time_M, 2);
|
|
$call_time_M_int = intval("$call_time_M");
|
|
$call_time_SEC = ($call_time_M - $call_time_M_int);
|
|
$call_time_SEC = ($call_time_SEC * 60);
|
|
$call_time_SEC = round($call_time_SEC, 0);
|
|
if ($call_time_SEC < 10) {$call_time_SEC = "0$call_time_SEC";}
|
|
$call_time_MS = "$call_time_M_int:$call_time_SEC";
|
|
$call_time_MS = sprintf("%7s", $call_time_MS);
|
|
$G = ''; $EG = '';
|
|
# if ($call_time_M_int >= 5) {$G='<SPAN class="yellow"><B>'; $EG='</B></SPAN>';}
|
|
# if ($call_time_M_int >= 10) {$G='<SPAN class="orange"><B>'; $EG='</B></SPAN>';}
|
|
|
|
echo "| $G$user$EG | $G$leadid$EG | $G$group$EG | $G$phone$EG | $G$status$EG | $G$start_time$EG | $G$call_time_MS$EG |\n";
|
|
|
|
$i++;
|
|
}
|
|
|
|
echo "+----------+------------+----------------+------------+--------+---------------------+---------+\n";
|
|
# echo " $i agents logged in on server $server_ip\n\n";
|
|
|
|
# echo " <SPAN class=\"yellow\"><B> </SPAN> - 5 minutes or more on call</B>\n";
|
|
# echo " <SPAN class=\"orange\"><B> </SPAN> - Over 10 minutes on call</B>\n";
|
|
}
|
|
else
|
|
{
|
|
echo "**************************************************************************************\n";
|
|
echo "********************************* NO CALLS ON THIS DAY *******************************\n";
|
|
echo "**************************************************************************************\n";
|
|
}
|
|
}
|
|
|
|
echo "</PRE>\n\n";
|
|
}
|
|
|
|
|
|
|
|
|
|
|
|
$ENDtime = date("U");
|
|
|
|
$RUNtime = ($ENDtime - $STARTtime);
|
|
|
|
echo "\n\n\n<br><br><br>\n\n";
|
|
|
|
|
|
echo "<font size=0>\n\n\n<br><br><br>\nscript runtime: $RUNtime seconds</font>";
|
|
|
|
|
|
?>
|
|
|
|
|
|
</TD></TR><TABLE>
|
|
</body>
|
|
</html>
|
|
|
|
<?php
|
|
|
|
exit;
|
|
|
|
|
|
|
|
?>
|
|
|