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small changes to pause codes doc

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git-svn-id: svn://192.168.202.10@3869 3d104415-ff17-0410-8863-d5cf3c621b8a
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mattf
2024-08-25 12:21:35 +00:00
parent 3a16b2f267
commit 4126448def
1 changed files with 3 additions and 3 deletions
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agc_2-X/trunk/docs/VICIDIAL_PAUSE_CODES.txt
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@@ -1,8 +1,8 @@
VICIdial Agent Pause Codes Started: 2024-08-25 Updated: 2024-08-25
Below is a list of the default system pause statuses that are used for standard VICIdial agents using the agent screen.
Below is a list of the default system pause codes that are used for standard VICIdial agents using the agent screen.
ANDIAL - Pause time after entering Alternate Number manual dialing mode in the agent screen
ANDIAL - Pause time after entering Alternate-Number manual dialing mode in the agent screen
DCMX - Dead Call Max Seconds default pause code
DISMX - Dispo Call Max Seconds default pause code
GRABCL - Pause time before grabbing a call in queue from the agent screen
@@ -10,7 +10,7 @@ LAGGED - If the system has paused an agent session due to lost communication wit
LOGIN - Agent screen login, the pause time immediately following agent screen login
LOGOUT - Pause time before Agent screen logout
MDSKIP - Pause time after agent has skipped a manual dial lead
NXDIAL - Pause time after ending one call before automatically moving on to a new manual dial lead
NXDIAL - Pause time after ending a call before automatically moving on to another manual dial lead
PAUSMX - Pause Max Seconds default pause code
PRECAL - Pre-call work default pause code
RQUEUE - Pause time after the REQUEUE CALL button has been clicked in the agent screen