Commit Graph
1376 Commits
Author SHA1 Message Date
mattf 128f04aa97 Added ra_call_control function to agent API to allow for hangup and transfer of calls sent to a Remote Agent also allows for setting of a disposition.
git-svn-id: svn://192.168.202.10@1376 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-03-16 06:53:12 +00:00
mattf 76b81e91da change default custom dialplan for defaultlog in SQL files, no update necessary on production systems
git-svn-id: svn://192.168.202.10@1375 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-03-15 17:23:04 +00:00
mattf cee51a4636 fix for issue 320 in agent status detail report
git-svn-id: svn://192.168.202.10@1374 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-03-15 17:14:00 +00:00
mattf 8b63e74d42 removal of unused variable in vicidial.php
git-svn-id: svn://192.168.202.10@1373 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-03-15 16:41:04 +00:00
mattf 00ce3f7941 fix for rare recording_log bug in vicidial.php for consecutive manual dial calls going to the same number
git-svn-id: svn://192.168.202.10@1372 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-03-15 15:53:16 +00:00
mattf 1b0c1b0540 Small fix for real-time report inbound calls waiting
git-svn-id: svn://192.168.202.10@1371 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-03-15 14:45:04 +00:00
mattf 2ce7e28f7e fixed small bug in IVR stats report
git-svn-id: svn://192.168.202.10@1370 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-03-15 14:26:06 +00:00
mattf 3982350f87 Added CallCard report export
Added agent screen transfer-conf button display options through user Groups

git-svn-id: svn://192.168.202.10@1369 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-03-13 06:17:41 +00:00
mattf ae065dee20 updated Spanish agent screen
git-svn-id: svn://192.168.202.10@1368 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-03-12 17:04:18 +00:00
mattf 13b077553a Added Call Card minute balance feature set, see CALLCARD.txt for more info
git-svn-id: svn://192.168.202.10@1367 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-03-12 15:54:03 +00:00
mattf b6a3a8bc33 small fix for IE, CRM window login popup in vicidial.php
git-svn-id: svn://192.168.202.10@1366 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-03-09 22:11:47 +00:00
mattf 91fbb1657b fix for issue 319 in the tracker
git-svn-id: svn://192.168.202.10@1365 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-03-09 14:10:01 +00:00
mattf 57d8c45a38 Added queuemetrics_loginout option in system settings
git-svn-id: svn://192.168.202.10@1364 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-03-09 11:31:41 +00:00
mattf 1d13a4fbc8 added options.php optional file to allow changes to agent interface options to survive upgrades
updated UPGRADE docs

git-svn-id: svn://192.168.202.10@1363 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-03-06 13:53:54 +00:00
mattf a571d8de9b Added deactivate_lead.php script
changed campaign drop action MESSAGE to send called person CID on transfer

git-svn-id: svn://192.168.202.10@1362 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-03-04 10:13:10 +00:00
mattf 6f880ff3f8 small fix for experimental stagger dialing in auto_dial_FILL script
git-svn-id: svn://192.168.202.10@1361 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-03-03 18:51:45 +00:00
mattf a2a97a4016 Added carrier log display option to Real-time report
git-svn-id: svn://192.168.202.10@1360 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-03-03 16:32:58 +00:00
mattf b6b05837ea fix for issue 312, realtime drop in-group row display bug
git-svn-id: svn://192.168.202.10@1359 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-03-03 14:04:50 +00:00
mattf 22ed63cc6e fix for bug 307, missing port in dbconnect.php
git-svn-id: svn://192.168.202.10@1358 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-03-03 12:10:36 +00:00
mattf 683210248d Changed real-time report to default to inbound=Yes
added scheduled callbacks alert option to campaigns

git-svn-id: svn://192.168.202.10@1357 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-03-03 03:20:01 +00:00
mattf 4ffea975a8 version update to 2.2.0rc6
git-svn-id: svn://192.168.202.10@1356 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-03-02 14:09:41 +00:00
mattf 2fa8b65bfc added state change time update to second pause code submission
git-svn-id: svn://192.168.202.10@1355 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-03-02 14:05:13 +00:00
mattf f13c56f0ba update language builds
git-svn-id: svn://192.168.202.10@1354 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-03-02 12:18:51 +00:00
mattf c4acf3c51e added phrase to translations
added date chooser to timeclock detail and IVR reports
added 3-WAY status to Real-time report
changed AGENTDIRECT selection to a separate link instead of clicking on number-to-dial field

git-svn-id: svn://192.168.202.10@1353 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-03-01 21:01:51 +00:00
mattf d021ee11b9 fixed default transfer group bug on inbound calls with none selected
git-svn-id: svn://192.168.202.10@1352 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-02-28 17:58:12 +00:00
mattf 2e4076d524 added notice of voiemail.conf changes to UPGRADE doc
git-svn-id: svn://192.168.202.10@1351 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-02-26 16:34:59 +00:00
mattf e5bcdb1a01 fixed issue with reinserts on ALL_inbound AGI script and added current time to logging
git-svn-id: svn://192.168.202.10@1350 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-02-26 15:20:02 +00:00
mattf f950de7bf4 Changed to use voicemail.conf instead of voicemail-vicidial.conf because of Asterisk change voicemail password problem. Now update database settings from voicemail.conf file if changed
git-svn-id: svn://192.168.202.10@1349 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-02-26 01:47:38 +00:00
mattf 18f90ac6f0 FastAGI_log.pl fix for rare auto_calls non-delete issue
git-svn-id: svn://192.168.202.10@1348 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-02-25 11:39:35 +00:00
mattf 93e2f31eba added first/last name search to lead search page and reformatted page
git-svn-id: svn://192.168.202.10@1347 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-02-25 01:17:42 +00:00
mattf 81a271632d fix for FastAGI_log parking manual dial calls
git-svn-id: svn://192.168.202.10@1346 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-02-24 17:31:37 +00:00
mattf 1b4d49541b small fix for user stats page
git-svn-id: svn://192.168.202.10@1345 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-02-23 06:57:58 +00:00
mattf 7d87d84af6 Added dccsv43 lead loading format
Added ability to use security_phrase as a custom CID field per lead

git-svn-id: svn://192.168.202.10@1344 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-02-21 17:06:32 +00:00
mattf 8eb8b79094 Added custom dialplan entries for Servers and System Settings
git-svn-id: svn://192.168.202.10@1343 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-02-20 19:24:29 +00:00
mattf 8c817d9bf8 Enable static_agent_url.system_settings option in vicidial.php
git-svn-id: svn://192.168.202.10@1342 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-02-20 18:12:55 +00:00
mattf 47106b8d7a Added agent call log view and dispo log file entry option
git-svn-id: svn://192.168.202.10@1341 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-02-20 17:16:32 +00:00
mattf 2efd30d84d Updates for custom SC format in the sales export perl script
git-svn-id: svn://192.168.202.10@1340 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-02-17 10:22:22 +00:00
mattf 4699b9aaee updated language builds
release 2.2.0rc5 flagged

git-svn-id: svn://192.168.202.10@1339 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-02-17 03:42:45 +00:00
mattf 24d03c2f3f Added popup date select calendar for many of the reports
git-svn-id: svn://192.168.202.10@1338 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-02-16 05:48:55 +00:00
mattf c93ff5f9a8 Added vdc_script_notes.php for script tab call notes and appointment setting
git-svn-id: svn://192.168.202.10@1337 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-02-16 04:21:08 +00:00
mattf 1185045b94 Added ingroup and drop ingroup displays to Real-time report
changed several reports to list menu items in alphabetical order
Added AGENTVMAIL option to all ingroup drop methods in trunk

git-svn-id: svn://192.168.202.10@1336 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-02-14 23:17:12 +00:00
mattf 28a3eff8fc added voicemail and crontab backups to ADMIN_backup.pl script
improved staggered dialing in the FILL script
other small fixes

git-svn-id: svn://192.168.202.10@1335 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-02-11 15:00:13 +00:00
mattf f36e42e5b3 small fix for multi-pause-code change
update in zoiper webphone code for new version

git-svn-id: svn://192.168.202.10@1334 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-02-09 18:06:29 +00:00
mattf 622e5e2e78 small fixes for audo-dial FILL staggered feature
git-svn-id: svn://192.168.202.10@1333 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-02-08 18:58:55 +00:00
mattf 7fac02bc22 Changed Pause Code functions to allow for multiple pause codes per paused period
changed warning spans to variable length in vicidial.php

git-svn-id: svn://192.168.202.10@1332 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-02-07 16:34:03 +00:00
mattf 77cab942b3 Fixed CPA AMD MESSAGE feature
corrected TMR(service level) calculations in CLOSERstats and AST_VDadapt
Added dccsv10 CLI lead loader file format
Added experimental staggered call distribution to AST_VDauto_dial_FILL.pl

git-svn-id: svn://192.168.202.10@1331 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-02-06 20:15:20 +00:00
mattf 7988eed4d5 updated language builds
flag for 2.2.0rc4 release

git-svn-id: svn://192.168.202.10@1330 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-02-04 04:40:06 +00:00
mattf 4e49cea67d Added agent activity section to User Stats report
Added Customer Time columns to agent time and performance detail report
Added rare vicidial_closer_log 0 length check to AST_cleanup_agent_log.pl script

git-svn-id: svn://192.168.202.10@1329 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-02-03 17:33:01 +00:00
mattf 03eabdd7a0 fixes issues with logging in INBOUND_MAN dial method
git-svn-id: svn://192.168.202.10@1328 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-02-03 11:49:28 +00:00
mattf 7e43387073 disable debug logging level in vdc_db_query.php
git-svn-id: svn://192.168.202.10@1327 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-02-02 17:25:56 +00:00