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13b077553aaa9291310728f8c1a5e08925bf1667
Commit Graph
283 Commits
Author SHA1 Message Date
mattf 13b077553a Added Call Card minute balance feature set, see CALLCARD.txt for more info 
git-svn-id: svn://192.168.202.10@1367 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-03-12 15:54:03 +00:00
mattf 57d8c45a38 Added queuemetrics_loginout option in system settings 
git-svn-id: svn://192.168.202.10@1364 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-03-09 11:31:41 +00:00
mattf 683210248d Changed real-time report to default to inbound=Yes 
added scheduled callbacks alert option to campaigns

git-svn-id: svn://192.168.202.10@1357 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-03-03 03:20:01 +00:00
mattf 7d87d84af6 Added dccsv43 lead loading format 
Added ability to use security_phrase as a custom CID field per lead

git-svn-id: svn://192.168.202.10@1344 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-21 17:06:32 +00:00
mattf 8eb8b79094 Added custom dialplan entries for Servers and System Settings 
git-svn-id: svn://192.168.202.10@1343 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-20 19:24:29 +00:00
mattf 47106b8d7a Added agent call log view and dispo log file entry option 
git-svn-id: svn://192.168.202.10@1341 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-20 17:16:32 +00:00
mattf 1185045b94 Added ingroup and drop ingroup displays to Real-time report 
changed several reports to list menu items in alphabetical order
Added AGENTVMAIL option to all ingroup drop methods in trunk

git-svn-id: svn://192.168.202.10@1336 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-14 23:17:12 +00:00
mattf 77cab942b3 Fixed CPA AMD MESSAGE feature 
corrected TMR(service level) calculations in CLOSERstats and AST_VDadapt
Added dccsv10 CLI lead loader file format
Added experimental staggered call distribution to AST_VDauto_dial_FILL.pl

git-svn-id: svn://192.168.202.10@1331 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-06 20:15:20 +00:00
mattf 40b5a163c6 Added ability to have a webphone in an IFRAM in the agent browser 
git-svn-id: svn://192.168.202.10@1324 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-01 06:48:30 +00:00
mattf f655ae762c Added ignore_list_script_override option for in-groups 
git-svn-id: svn://192.168.202.10@1323 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-27 21:17:21 +00:00
mattf 527a6cd9ef Added Vtiger/ViciDial role/user_level customization on sync 
git-svn-id: svn://192.168.202.10@1321 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-27 11:21:51 +00:00
mattf 97254df98c fixed SO call route issue 
added DID stats display to user_stats.php script

git-svn-id: svn://192.168.202.10@1318 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-26 15:06:15 +00:00
mattf a3748fd9a5 Small bug fix in admin.php for new AGENTVMAIL option on in-group drops 
git-svn-id: svn://192.168.202.10@1316 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-24 15:13:23 +00:00
mattf c675a59d33 deactivated the SO agent search option, replaced it with LO 
Changed "After hours", "No agent no queue" and "drop timeout reached" DROPs to use AFTHRS/NANQUE/TIMEOT statuses respectively
Added an option to record calls that enter through a DID until they end or enter an in-group queue
Added ability to have AGENTDIRECT calls that drop go to user's defined voicemail box

git-svn-id: svn://192.168.202.10@1314 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-24 03:17:14 +00:00
mattf bcac242cda DID related fixes 
added presets to webforms and script as allowed variables

git-svn-id: svn://192.168.202.10@1307 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-16 14:32:00 +00:00
mattf 7782c00a64 small bug fixes 
git-svn-id: svn://192.168.202.10@1303 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-13 18:28:32 +00:00
mattf 416e9a3f83 Added variable sizing on the vicidial.php screen 
git-svn-id: svn://192.168.202.10@1293 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-07 12:29:04 +00:00
mattf 38015d489f fix for duplicate issue when copying in admin.php 
git-svn-id: svn://192.168.202.10@1292 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-04 20:45:25 +00:00
mattf 197068db62 Added three more transfer-conference number-to-dial presets, and ListID override options 
Added Dispo Call URL, allows back-end call to a web page or URL when agent dispos a call
Added log rolling archive script to automatically move logs into archive tables monthly

git-svn-id: svn://192.168.202.10@1291 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-04 06:51:18 +00:00
mattf 325d5bcce8 Added an agent API function to update vicidial_list fields and the field values in the agent screen on-the-fly for the agent's current call. 
Added timer action options to campaigns and in-groups allowing a message, webform or D1/D2-dial to happen at a specified number of seconds after the customer connects to the agent. Also, an API callw as added for this
updated the Vtiger 5.1.0 patch

git-svn-id: svn://192.168.202.10@1289 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-29 17:04:26 +00:00
mattf dd75b22808 Added several VID options including VIDPROMPT options to the ALL_inbound AGI script for in-group call handling to allow callers to enter an ID number that would populate in the Vendor ID(vendor_lead_code) field and optionally search by it. 
git-svn-id: svn://192.168.202.10@1287 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-23 16:10:48 +00:00
mattf a2b9ede7ac auto-pause on re-queue agent action, no pause code on Dial Next Number in INBOUND_MAN 
some color changes for field backgrounds in campaign screen
features.conf changes

git-svn-id: svn://192.168.202.10@1284 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-19 12:23:17 +00:00
mattf cd43d064e0 fixes for Vtiger 5.1.0 compatibility and second_server sql file update 
git-svn-id: svn://192.168.202.10@1283 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-18 14:57:22 +00:00
mattf 71fdb36be4 Bug fix for rare in-group rank routing 
git-svn-id: svn://192.168.202.10@1279 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-15 04:22:16 +00:00
mattf c3aae778e0 Added CRM Login Popup to campaign settings to allow for a custom window to be opened on agent login, optionally using agent and campaign variables 
Added 5 custom fields to the user settings
Added st* functions to agent api

git-svn-id: svn://192.168.202.10@1276 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-13 01:03:54 +00:00
mattf d42daae737 Various formatting fixes 
Added more logging to emergency agent logout processes
changed start_asterisk_boot.pl script to launch unique astshell screen sessions

git-svn-id: svn://192.168.202.10@1275 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-11 01:59:57 +00:00
mattf d01b229ff4 Fixed campaign_logindate and added campaign_calldate field 
Added exception for campaigns to generate stats even if MANUAL or INBOUND_MAN with no auto-dialing

git-svn-id: svn://192.168.202.10@1274 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-07 04:43:41 +00:00
mattf d2b2266d6a Added Consultative checkbox to a newly redesigned transfer-conf panel in vicidial.php 
Added Delete Voicemail After Email option to voicemail accounts

git-svn-id: svn://192.168.202.10@1272 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-06 05:53:23 +00:00
mattf 1f8c0074b7 Added Recording Filename and Recording ID as agent Script variables 
git-svn-id: svn://192.168.202.10@1271 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-05 05:23:54 +00:00
mattf 86202b04cf Replaced all SELECT * MySQL queries with proper field lists. this altered scripts in bin/agi/agc/vicidial 
git-svn-id: svn://192.168.202.10@1268 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-11-30 04:25:17 +00:00
mattf 8b0546a421 Added Outbound Summary Interval Report 
Added optional include into the Reports page if 'custom_report_links.html' file is present

git-svn-id: svn://192.168.202.10@1267 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-11-29 11:07:15 +00:00
mattf 6f9bb85c6c Changed iax secret for servers to be defined in web interface. 
***see UPGRADE doc for important changes you need to make***
Fixed AGENTDIRECT no-agent-no-queue bug

git-svn-id: svn://192.168.202.10@1266 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-11-25 14:24:22 +00:00
mattf 8eecb587e9 Added fields to call export 
limited called count to 100 in list display

git-svn-id: svn://192.168.202.10@1261 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-11-21 08:47:54 +00:00
mattf 0b7a1b29cf Added carrier_description field, campaigns links from in-group screen, server links on reports page, agent ranks listing active only in admin.php 
Moved non-optimize queries from DB_optimize script to the keepalive_ALL script and run them at the timeclock end of day

git-svn-id: svn://192.168.202.10@1252 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-10-31 17:24:54 +00:00
mattf 6b47893808 fixed small bugs in queries involving DNC and hopper 
git-svn-id: svn://192.168.202.10@1251 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-10-27 13:37:15 +00:00
mattf 5c9c3f67f2 Added AREACODE DNC option 
git-svn-id: svn://192.168.202.10@1250 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-10-27 10:48:07 +00:00
mattf fd3345acf2 added agent-selectable territories option to vicidial.php 
git-svn-id: svn://192.168.202.10@1241 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-10-12 07:56:15 +00:00
mattf 0699c0b8cf Added List override options for callerID, answering machine message and drop inbound group 
git-svn-id: svn://192.168.202.10@1238 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-29 10:44:45 +00:00
mattf e6d8b78e1b Changed WEBFORM links in vicidial.php to use window.open instead of traditional links due to IE7 issue 
Added stand-alone voicemail accounts configurable through admin.php
cleanup of admin.php code to fit standard

git-svn-id: svn://192.168.202.10@1235 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-21 02:14:33 +00:00
mattf 37ccfb7e83 small bug fix in admin.php 
git-svn-id: svn://192.168.202.10@1229 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-17 01:43:55 +00:00
mattf 688f6b5357 Added second web form option for in-groups and campaigns 
Changed answering machine message to a prompt field and added TTS option
Added waitforsilence options to campaign screen

git-svn-id: svn://192.168.202.10@1228 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-17 00:50:45 +00:00
mattf aa26a87a3d Added DEAD call time logging and agent notification of call hangup 
Added cross-listing linking of DIDs, Call Menus and In-groups in admin.php
Changed the audio store to work by server names

git-svn-id: svn://192.168.202.10@1221 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-08 16:10:35 +00:00
mattf 9ed9bb265c Added TIMEZONE lead order options for campaign dialing 
git-svn-id: svn://192.168.202.10@1217 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-04 20:38:17 +00:00
mattf 7d6fde42c5 Added Music on hold chooser to in-group screen 
git-svn-id: svn://192.168.202.10@1216 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-04 20:03:12 +00:00
mattf fce1999697 Added web-configurable meetme and musiconhold 
several bug fixes

git-svn-id: svn://192.168.202.10@1213 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-04 10:49:03 +00:00
mattf f87d2c4830 added list agent script override 
fixed minor bugs

git-svn-id: svn://192.168.202.10@1211 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-08-28 04:26:33 +00:00
mattf de3f459814 rewrote script handling in the agent interface 
small bug fixes

git-svn-id: svn://192.168.202.10@1209 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-08-27 05:51:50 +00:00
mattf 1ca54abc72 Fixed logging bugs 
git-svn-id: svn://192.168.202.10@1205 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-08-16 05:01:19 +00:00
mattf ed5cce759f Fixed extended alt dial bug in agent scripts 
Changed agent screen to not delete session reservations at logout, instead ADMIN_keepalive will clear them out once a day at timeclock reset time
Changed callback purge to clear out ACTIVE callbacks older than month/week as well as LIVE

git-svn-id: svn://192.168.202.10@1202 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-08-12 05:44:35 +00:00
mattf 351d8bf8c2 Changed drop_call_seconds to allow for immediate drop on outbound calls to go to drop inbound group. 
git-svn-id: svn://192.168.202.10@1201 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-08-11 09:13:45 +00:00