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Commit Graph
749 Commits
Author SHA1 Message Date
mattf af7a2f78ee Fix for no-hopper dnc dialing issue 
Small change for two agent events

git-svn-id: svn://192.168.202.10@2814 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-09-14 01:16:04 +00:00
mattf 75e173c09d Added In-Group option to ask callers if they would take a survey after agent has handled their call. Overrides agent HANGUP CUSTOMER button to send call to survey instead. Includes sample 'survey_' audio 
Added HTML option to User Group Hourly Detail report
Small fix for XFER LINE HUNG UP detection

git-svn-id: svn://192.168.202.10@2804 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-08-17 17:34:09 +00:00
mattf d1b5b4e106 Added more qualifiers for Hungup Xfer function to be triggered in agent screen 
Added park log display to modify lead page and park log report

git-svn-id: svn://192.168.202.10@2800 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-08-08 14:16:56 +00:00
mattf 3081df57d0 Added counter variable to HTTP Agent Push events 
Added caching of hourly log totals for AST_VDadapt.pl script

git-svn-id: svn://192.168.202.10@2797 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-07-26 13:30:36 +00:00
mattf d87a2928ec Added URL logging of Agent Screen Webform button clicks and URLs 
git-svn-id: svn://192.168.202.10@2788 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-07-10 22:09:36 +00:00
mattf d83f6dad73 Added logging and notification of 3-way call hung up in agent screen, Issue #1024 
git-svn-id: svn://192.168.202.10@2787 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-07-09 15:58:24 +00:00
mattf 9233bf2945 Added some new agent_events entries to vicidial.php for Agent Events Push feature 
git-svn-id: svn://192.168.202.10@2784 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-06-30 00:34:50 +00:00
mattf 526e9ebc9d Added 'commit' function to force immediate submission of Customer Information changes to database 
git-svn-id: svn://192.168.202.10@2777 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-06-09 21:21:47 +00:00
mattf 10122aa44b Added more agent events to vicidial.php 
git-svn-id: svn://192.168.202.10@2769 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-06-02 00:28:42 +00:00
mattf e061bbbe67 small fix to last commit 
git-svn-id: svn://192.168.202.10@2767 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-05-31 21:15:46 +00:00
mattf ae7de47670 added call rejected alerts for manual dial calls 
git-svn-id: svn://192.168.202.10@2766 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-05-31 20:55:21 +00:00
mattf 0c24e0c9cf Added Agent Events Push features 
git-svn-id: svn://192.168.202.10@2764 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-05-31 13:38:33 +00:00
mattf d46b1b5d26 Added additional variable filtering 
git-svn-id: svn://192.168.202.10@2760 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-05-27 07:14:38 +00:00
mattf af618399d6 Added alternative uptime counter in seconds for ADMIN_keepalive_ALL.pl script 
Added more debug events and data to agent screen debug logging

git-svn-id: svn://192.168.202.10@2753 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-05-13 21:44:09 +00:00
mattf ac9a1d2432 Added three_way_record_stop and hangup_xfer_record_start campaign features 
git-svn-id: svn://192.168.202.10@2745 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-04-30 14:43:20 +00:00
mattf 179574affd Added campaign option for Callbacks Display Days which can limit the scheduled callbacks displayed to an agent by a number of days from now 
git-svn-id: svn://192.168.202.10@2744 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-04-29 12:57:35 +00:00
mattf 1956fc56a6 Added ready_max_logout campaign/user setting and routing_prefix server setting 
git-svn-id: svn://192.168.202.10@2732 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-04-16 21:23:00 +00:00
mattf fdc605c2ab Added called_count as a webform variable in vicidial.php 
git-svn-id: svn://192.168.202.10@2729 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-04-11 15:58:55 +00:00
mattf 784c71bd4a Added IP Lists feature, allowing creating of lists of IP Addresses that can 
be used as whitelists on a User Group basis for Agent, Admin and API
 web resources.

git-svn-id: svn://192.168.202.10@2726 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-04-10 02:30:33 +00:00
mattf 3d415c53ee Assure that custom field form submitted after standard field submit in agent screen 
git-svn-id: svn://192.168.202.10@2720 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-04-01 11:55:00 +00:00
mattf 5a819d45b2 Fix for script tab ignore list script override in agent screen 
git-svn-id: svn://192.168.202.10@2705 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-03-18 03:53:34 +00:00
mattf 9a05c302a4 Added campaign agent_xfer_validation option and ingroup populate_state_areacode option 
git-svn-id: svn://192.168.202.10@2698 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-03-09 20:54:47 +00:00
mattf 547098186c Small fix for INBOUND_MAN agent logging issue 
git-svn-id: svn://192.168.202.10@2697 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-03-09 12:08:10 +00:00
mattf 116c4236aa Expanded required custom fields types 
git-svn-id: svn://192.168.202.10@2694 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-03-03 17:10:04 +00:00
mattf 8c615a9d18 Added validation that sounds web dir exists for audio store and non-agent API 
Enabled required custom list fields with INBOUND_ONLY option

git-svn-id: svn://192.168.202.10@2693 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-03-02 18:26:42 +00:00
mattf 158aae7f25 Fixed rare recording issue in vicidial.php 
git-svn-id: svn://192.168.202.10@2683 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-24 02:25:54 +00:00
mattf d86a952797 added extra agent debug logging info 
git-svn-id: svn://192.168.202.10@2678 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-21 12:33:52 +00:00
mattf b03ee4e9c0 Added Agent API function switch_lead to switch the active call lead_id while 
the agent is on a live inbound phone call.

git-svn-id: svn://192.168.202.10@2673 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-20 19:18:08 +00:00
mattf 4c6bea71f0 Added campaign setting for Dead Call to Dispo Only, to allow the Dead Call Max Seconds setting to send the agent to the dispo screen 
git-svn-id: svn://192.168.202.10@2671 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-17 22:40:50 +00:00
mattf bdcc1f6265 Added phone_number_log API function 
Added api_only_user User option

git-svn-id: svn://192.168.202.10@2662 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-07 18:44:38 +00:00
mattf c405c2c4ca Fixes for pause-while-call-coming-in issues in agent screen. 
Added cm_sc_send_url.agi script for Call Menus on calls tied to a lead_id to
 send a URL defined in a Settings Container.

git-svn-id: svn://192.168.202.10@2660 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-03 13:45:40 +00:00
mattf 0d83e63e08 Added more debug logging of events to vicidial.php 
git-svn-id: svn://192.168.202.10@2652 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-12-22 16:18:22 +00:00
mattf b3446519ab Fixed issue with Scheduled Callbacks with tilde'~' in text fields 
git-svn-id: svn://192.168.202.10@2650 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-12-22 12:36:48 +00:00
mattf bb7124bd78 Added the ability for internal chats to have more than one agent participant 
Fix for rare parked call hangup issue

git-svn-id: svn://192.168.202.10@2648 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-12-17 14:13:08 +00:00
mattf 03f9f49f29 Updated trunk for new working version 2.14 
git-svn-id: svn://192.168.202.10@2633 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-27 03:19:23 +00:00
mattf bc70929ff4 small default color design change to agent screen 
git-svn-id: svn://192.168.202.10@2623 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-17 20:35:33 +00:00
mattf d6cbcc9cc2 changed timeclock, welcome and agent scripts to use uniform agent screen colors 
git-svn-id: svn://192.168.202.10@2612 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-07 05:01:33 +00:00
mattf 14078e03a8 Fixed QM partition problem with new MySQL keyword 'partition' 
git-svn-id: svn://192.168.202.10@2610 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-02 16:55:52 +00:00
mattf ad295427ea Added agent_xfer_park_3way option allowing agents to park 3way calls in the agent screen 
git-svn-id: svn://192.168.202.10@2602 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-10-29 16:05:17 +00:00
mattf 003c0c019e Added required fields screen label feature 
git-svn-id: svn://192.168.202.10@2596 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-10-19 04:41:33 +00:00
mattf 3b235803f8 Added ---READONLY--- option for most screen labels in vicidial.php 
git-svn-id: svn://192.168.202.10@2590 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-09-16 12:04:03 +00:00
mattf 6119a81054 Added agent display field option for last local call time 
Added new options to dispo_move_list.php
Updated internal chat screen colors for agent

git-svn-id: svn://192.168.202.10@2587 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-09-10 20:45:45 +00:00
mattf 4e2509ec65 Added campaign option to automatically manual dial next number in agent 
screen after X seconds. Must be enabled in System Settings.

git-svn-id: svn://192.168.202.10@2569 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-07-31 21:30:33 +00:00
mattf 2e17652b40 Started process to redesign the Agent Screen, added Screen Colors definitions, removed san-serif fonts, changed loading/login/logout screens, logging of browser width/height. 
git-svn-id: svn://192.168.202.10@2558 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-07-06 18:44:43 +00:00
mattf 605e80803a Fixed user_authorization bug in agent code 
git-svn-id: svn://192.168.202.10@2524 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-04-28 22:50:22 +00:00
mattf 5c97086f93 Fixed text link overlaps with other languages in vicidial.php 
git-svn-id: svn://192.168.202.10@2520 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-04-20 17:46:09 +00:00
mattf de94e3851a Added default_phone_code to system_settings, removed hard-coded default phone_code of '1' in several places. Issue #942 
git-svn-id: svn://192.168.202.10@2514 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-04-14 14:16:23 +00:00
mattf 1374e5e763 Made several URL form input fields longer in admin web screens 
Fixed missing start and dispo call url variables, issue #938

git-svn-id: svn://192.168.202.10@2503 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-04-01 02:23:41 +00:00
mattf f96777abbb Reworked System Summary Screen and several other design elements for the admin web interface 
Added new Dutch images, issue #936

git-svn-id: svn://192.168.202.10@2495 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-03-27 06:07:21 +00:00
mattf 978fc97341 Fixed issue #934, phone_login 
git-svn-id: svn://192.168.202.10@2494 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-03-26 14:07:51 +00:00