Commit Graph
32 Commits
Author SHA1 Message Date
mattf 4e49cea67d Added agent activity section to User Stats report
Added Customer Time columns to agent time and performance detail report
Added rare vicidial_closer_log 0 length check to AST_cleanup_agent_log.pl script

git-svn-id: svn://192.168.202.10@1329 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-02-03 17:33:01 +00:00
mattf 1607673c4a fixed non-agent API issue
fixed links in DID call stats page

git-svn-id: svn://192.168.202.10@1319 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-26 15:50:42 +00:00
mattf 97254df98c fixed SO call route issue
added DID stats display to user_stats.php script

git-svn-id: svn://192.168.202.10@1318 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-26 15:06:15 +00:00
mattf 31eedf49ce Added API function to allow for the changing of agent selected in-groups while logged-in to the agent screen.
git-svn-id: svn://192.168.202.10@1269 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-12-01 06:39:15 +00:00
mattf 86202b04cf Replaced all SELECT * MySQL queries with proper field lists. this altered scripts in bin/agi/agc/vicidial
git-svn-id: svn://192.168.202.10@1268 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-11-30 04:25:17 +00:00
mattf 92cdc776c5 Added dynamic call routing options content in Call Menus
Re-labeled several scripts to refrect proper names

git-svn-id: svn://192.168.202.10@1134 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-06-01 07:51:13 +00:00
mattf 353793c01d Added Agent Time Detail report
Added functions.php with a function to format seconds into HH:MM:SS
Fixed sidebar display bug in several scripts

git-svn-id: svn://192.168.202.10@1124 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-05-25 03:11:13 +00:00
mattf f2f9e387f4 Changed all PHP tags to long tags
Added Call Menu feature

git-svn-id: svn://192.168.202.10@1111 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-05-08 12:08:02 +00:00
mattf 380e12c21f Changed all reports and admin screens to use one of two header templates
Added Calls Export Utility allowing exporting of call and lead data by defining the following parameters: date range, campaigns, in-groups, statuses, lists and user groups. A flat tab-delimited text file is exported

git-svn-id: svn://192.168.202.10@1070 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-03-11 05:01:54 +00:00
mattf bd688d8976 Added group aliases to allow selecting of callerID for manual and 3way calls
Added agent-specific in-group and campaign web variables

git-svn-id: svn://192.168.202.10@1067 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-03-06 16:14:14 +00:00
mattf a3529675e7 Added agent status and multi-day detail reports
git-svn-id: svn://192.168.202.10@1048 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-02-08 11:32:25 +00:00
mattf 0845b9d8a0 Added option to change the server address in the link to recordings in the admin web pages per server.
git-svn-id: svn://192.168.202.10@1021 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-12-10 21:49:07 +00:00
mattf 145f693b52 added timeclock_edit script
added date and phone number format definitions to admin.php/vicidial.php and DB

git-svn-id: svn://192.168.202.10@895 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-06-25 07:18:20 +00:00
mattf 8479ef9f94 added DISPO status to timeonVDADall report
fixed VDAD stats Human Answered calculations
timeclock report calculations fixed for same day numbers

git-svn-id: svn://192.168.202.10@893 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-06-20 04:40:20 +00:00
mattf 1fca1c501e Added ALL_outbound survey configuration through admin.php
added timeclock log alteration permissions to vicidial_users
added logging table for admin

git-svn-id: svn://192.168.202.10@882 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-28 20:15:04 +00:00
mattf fded634f3e small bug fixes and updates
git-svn-id: svn://192.168.202.10@881 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-27 09:52:10 +00:00
mattf 95b3a5ffc2 added vicidial timeclock data to the user_stats.php page
git-svn-id: svn://192.168.202.10@873 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-24 00:21:54 +00:00
mattf 74a56d57bf added after hours transfer group to in-groups
added collection of hangup reason for in/out calls into vicidial_log and vicidial_closer_log as well as display of those values in stats pages

git-svn-id: svn://192.168.202.10@851 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-01 09:19:15 +00:00
mattf 24dc1ff66d Changed license to AGPLv2
Added VICIDIAL_fix_lead_statuses.pl script

git-svn-id: svn://192.168.202.10@788 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-03-10 08:02:30 +00:00
mattf 0e7eb94a6f added ability for agents to change in-groups in CLOSER-type campaigns without logging out
updated docs
started work on adding a QC feature to the admin.php script

git-svn-id: svn://192.168.202.10@770 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-01-17 09:38:18 +00:00
mattf ef6c739acf added closer-type calls display to user_stats.php
git-svn-id: svn://192.168.202.10@686 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-10-08 21:17:47 +00:00
mattf bdcb537c17 added new recording moving script with no mixing for VICIDIAL recordings only into a dated folder on FTP server
added location http://... links on user stats and lead modification screens

git-svn-id: svn://192.168.202.10@649 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-07-02 16:59:53 +00:00
mattf c5992fbfe8 fixed formatting inconsistencies and spelling mistakes in admin scripts
added new permission enforcement to admin scripts

git-svn-id: svn://192.168.202.10@480 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-01-24 19:00:41 +00:00
mattf 40405167d0 the field user_group was added to the vicidial_log, vicidial_user_log, vicidial_closer_log, vicidial_agent_log and vicidial_callbacks tables and several reports were altered to display this information.
git-svn-id: svn://192.168.202.10@472 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-01-18 22:12:07 +00:00
mattf 1cf60c6caa added ability to change status of vicidial_log and vicidial_agent log last call in modify_lead script
added reciprocal links in user_stats, user_status and timesheet reports

git-svn-id: svn://192.168.202.10@452 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-01-04 17:48:49 +00:00
mattf 6b1f81aaf4 added links to admin from several vicidial web pages
small formatting changes to a couple scripts

git-svn-id: svn://192.168.202.10@434 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-12-13 21:01:53 +00:00
mattf d27e042db3 remove debug info from user_stats.php
git-svn-id: svn://192.168.202.10@429 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-12-01 16:42:07 +00:00
mattf 26fcdb5346 added user to recording_log table and associated scripts
added recordings list to user_stats.php page
changed user_stats.php page to use time range for calls list and recordings list

git-svn-id: svn://192.168.202.10@428 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-12-01 16:40:36 +00:00
mattf 98ce18c6da small changes and user_stats.php small change for bug 20
git-svn-id: svn://192.168.202.10@253 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-09-06 21:18:19 +00:00
mattf 84ac2056b0 restructuring of files 6 - install script will not function at this point
git-svn-id: svn://192.168.202.10@22 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-07-07 23:25:55 +00:00
mattf d436c082c8 restructuring of files 5
git-svn-id: svn://192.168.202.10@21 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-07-07 23:10:53 +00:00
mattf 2404d6ba47 restructuring of files 3
git-svn-id: svn://192.168.202.10@20 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-07-07 23:05:35 +00:00