mattf
4e49cea67d
Added agent activity section to User Stats report
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Added Customer Time columns to agent time and performance detail report
Added rare vicidial_closer_log 0 length check to AST_cleanup_agent_log.pl script
git-svn-id: svn://192.168.202.10@1329 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-02-03 17:33:01 +00:00
mattf
1607673c4a
fixed non-agent API issue
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fixed links in DID call stats page
git-svn-id: svn://192.168.202.10@1319 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-26 15:50:42 +00:00
mattf
97254df98c
fixed SO call route issue
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added DID stats display to user_stats.php script
git-svn-id: svn://192.168.202.10@1318 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-26 15:06:15 +00:00
mattf
31eedf49ce
Added API function to allow for the changing of agent selected in-groups while logged-in to the agent screen.
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git-svn-id: svn://192.168.202.10@1269 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-12-01 06:39:15 +00:00
mattf
86202b04cf
Replaced all SELECT * MySQL queries with proper field lists. this altered scripts in bin/agi/agc/vicidial
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git-svn-id: svn://192.168.202.10@1268 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-11-30 04:25:17 +00:00
mattf
92cdc776c5
Added dynamic call routing options content in Call Menus
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Re-labeled several scripts to refrect proper names
git-svn-id: svn://192.168.202.10@1134 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-06-01 07:51:13 +00:00
mattf
353793c01d
Added Agent Time Detail report
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Added functions.php with a function to format seconds into HH:MM:SS
Fixed sidebar display bug in several scripts
git-svn-id: svn://192.168.202.10@1124 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-05-25 03:11:13 +00:00
mattf
f2f9e387f4
Changed all PHP tags to long tags
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Added Call Menu feature
git-svn-id: svn://192.168.202.10@1111 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-05-08 12:08:02 +00:00
mattf
380e12c21f
Changed all reports and admin screens to use one of two header templates
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Added Calls Export Utility allowing exporting of call and lead data by defining the following parameters: date range, campaigns, in-groups, statuses, lists and user groups. A flat tab-delimited text file is exported
git-svn-id: svn://192.168.202.10@1070 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-03-11 05:01:54 +00:00
mattf
bd688d8976
Added group aliases to allow selecting of callerID for manual and 3way calls
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Added agent-specific in-group and campaign web variables
git-svn-id: svn://192.168.202.10@1067 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-03-06 16:14:14 +00:00
mattf
a3529675e7
Added agent status and multi-day detail reports
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git-svn-id: svn://192.168.202.10@1048 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-02-08 11:32:25 +00:00
mattf
0845b9d8a0
Added option to change the server address in the link to recordings in the admin web pages per server.
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git-svn-id: svn://192.168.202.10@1021 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-12-10 21:49:07 +00:00
mattf
145f693b52
added timeclock_edit script
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added date and phone number format definitions to admin.php/vicidial.php and DB
git-svn-id: svn://192.168.202.10@895 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-06-25 07:18:20 +00:00
mattf
8479ef9f94
added DISPO status to timeonVDADall report
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fixed VDAD stats Human Answered calculations
timeclock report calculations fixed for same day numbers
git-svn-id: svn://192.168.202.10@893 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-06-20 04:40:20 +00:00
mattf
1fca1c501e
Added ALL_outbound survey configuration through admin.php
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added timeclock log alteration permissions to vicidial_users
added logging table for admin
git-svn-id: svn://192.168.202.10@882 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-28 20:15:04 +00:00
mattf
fded634f3e
small bug fixes and updates
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git-svn-id: svn://192.168.202.10@881 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-27 09:52:10 +00:00
mattf
95b3a5ffc2
added vicidial timeclock data to the user_stats.php page
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git-svn-id: svn://192.168.202.10@873 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-24 00:21:54 +00:00
mattf
74a56d57bf
added after hours transfer group to in-groups
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added collection of hangup reason for in/out calls into vicidial_log and vicidial_closer_log as well as display of those values in stats pages
git-svn-id: svn://192.168.202.10@851 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-01 09:19:15 +00:00
mattf
24dc1ff66d
Changed license to AGPLv2
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Added VICIDIAL_fix_lead_statuses.pl script
git-svn-id: svn://192.168.202.10@788 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-03-10 08:02:30 +00:00
mattf
0e7eb94a6f
added ability for agents to change in-groups in CLOSER-type campaigns without logging out
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updated docs
started work on adding a QC feature to the admin.php script
git-svn-id: svn://192.168.202.10@770 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-01-17 09:38:18 +00:00
mattf
ef6c739acf
added closer-type calls display to user_stats.php
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git-svn-id: svn://192.168.202.10@686 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-10-08 21:17:47 +00:00
mattf
bdcb537c17
added new recording moving script with no mixing for VICIDIAL recordings only into a dated folder on FTP server
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added location http://... links on user stats and lead modification screens
git-svn-id: svn://192.168.202.10@649 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-07-02 16:59:53 +00:00
mattf
c5992fbfe8
fixed formatting inconsistencies and spelling mistakes in admin scripts
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added new permission enforcement to admin scripts
git-svn-id: svn://192.168.202.10@480 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-01-24 19:00:41 +00:00
mattf
40405167d0
the field user_group was added to the vicidial_log, vicidial_user_log, vicidial_closer_log, vicidial_agent_log and vicidial_callbacks tables and several reports were altered to display this information.
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git-svn-id: svn://192.168.202.10@472 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-01-18 22:12:07 +00:00
mattf
1cf60c6caa
added ability to change status of vicidial_log and vicidial_agent log last call in modify_lead script
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added reciprocal links in user_stats, user_status and timesheet reports
git-svn-id: svn://192.168.202.10@452 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-01-04 17:48:49 +00:00
mattf
6b1f81aaf4
added links to admin from several vicidial web pages
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small formatting changes to a couple scripts
git-svn-id: svn://192.168.202.10@434 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-12-13 21:01:53 +00:00
mattf
d27e042db3
remove debug info from user_stats.php
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git-svn-id: svn://192.168.202.10@429 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-12-01 16:42:07 +00:00
mattf
26fcdb5346
added user to recording_log table and associated scripts
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added recordings list to user_stats.php page
changed user_stats.php page to use time range for calls list and recordings list
git-svn-id: svn://192.168.202.10@428 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-12-01 16:40:36 +00:00
mattf
98ce18c6da
small changes and user_stats.php small change for bug 20
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git-svn-id: svn://192.168.202.10@253 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-09-06 21:18:19 +00:00
mattf
84ac2056b0
restructuring of files 6 - install script will not function at this point
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git-svn-id: svn://192.168.202.10@22 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-07-07 23:25:55 +00:00
mattf
d436c082c8
restructuring of files 5
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git-svn-id: svn://192.168.202.10@21 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-07-07 23:10:53 +00:00
mattf
2404d6ba47
restructuring of files 3
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git-svn-id: svn://192.168.202.10@20 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-07-07 23:05:35 +00:00