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5e1668502dfbe63d69dd2e30df878e14f94f0ef6
Commit Graph
354 Commits
Author SHA1 Message Date
mattf 5e1668502d Added ability to transfer customer chats to another chat group or agent 
Added API Log Report to Admin Utilities page

git-svn-id: svn://192.168.202.10@2485 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-03-05 15:12:59 +00:00
mattf ec62ecb45c Added show_email variable for chat_customer 
Added missing entry_date field on vicidial_list insert on new emails
Fixed issue where non-phone leads were not updating, and a lead_info issue, in vdc_db_query.php

git-svn-id: svn://192.168.202.10@2472 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-21 03:38:25 +00:00
mattf 5e2c668318 Added new campaign setting for Manual Dial Hopper Check, Issue #881 
Added realtime check to see whether sub chats are still running, Issue #910
Changed some mysqli_query to mysql_to_mysqli for consistency in several scripts

git-svn-id: svn://192.168.202.10@2465 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-09 13:37:14 +00:00
mattf 66770c582f Added campaign setting for manual_dial_timeout 
git-svn-id: svn://192.168.202.10@2448 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-30 04:33:24 +00:00
mattf 370b3d8687 Improved logging of chats, emails, inbound calls 
git-svn-id: svn://192.168.202.10@2437 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-20 16:19:27 +00:00
mattf 1632f49d30 Added new version of Inbound Report that allows restricting results by Call Time 
Added Inbound Chat Report

git-svn-id: svn://192.168.202.10@2431 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-16 15:57:54 +00:00
mattf 8d6cd5192f fixes for chat 
git-svn-id: svn://192.168.202.10@2429 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-14 03:39:36 +00:00
mattf 8952589d00 Added Chat Messaging 
git-svn-id: svn://192.168.202.10@2428 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-14 02:12:07 +00:00
mattf 3cd2ae3cb7 Fixed issue with possible data loss using optional callback or dispo comments settings in rare cases 
git-svn-id: svn://192.168.202.10@2425 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-09 21:17:45 +00:00
mattf 7c7083060c Fixed issue with scheduled callbacks and status groups 
Fixed issue with outbound CID in some cases during dial-only function

git-svn-id: svn://192.168.202.10@2413 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-11-20 00:37:31 +00:00
mattf a06c8d2fe9 Added admin web interface to allow for easy linking and display of custom 
reports that are not included in Vicidial
Added Status Groups and the ability to override Campaign Statuses on a per-In-Group or per-List basis
Added Minimum and Maximum Seconds options for all status settings. This allows you to prevent the use of a status by an agent if they have
 talked to a customer less than X seconds or more than Y seconds.
Fixed issue with email Customer Gone message in agent screen
Added Asterisk 1.8 and higher voicemail.conf sample file
Added listed support in install.pl for Asterisk 11

git-svn-id: svn://192.168.202.10@2403 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-10-29 12:50:38 +00:00
mattf 121595aa44 Changed campaign_cid_areacodes to operate with 2-5 digit areacodes 
git-svn-id: svn://192.168.202.10@2393 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-10-06 14:17:42 +00:00
mattf a68f2af2e5 Added logging of DNC list insertion and deletion to vicidial_dnc_log table 
git-svn-id: svn://192.168.202.10@2389 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-10-01 01:12:58 +00:00
mattf 727af56ae9 Added DID custom fields as webform and script variables in the agent screen 
git-svn-id: svn://192.168.202.10@2383 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-09-24 01:07:13 +00:00
mattf 8e21e76b92 small variable fix for vdc_db_query.php 
git-svn-id: svn://192.168.202.10@2377 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-09-11 16:28:08 +00:00
mattf fe575eb003 Fixed field lengths that didn't match DB schema in admin modify lead scripts 
Added debug output for vendor_lead_code duplicate rejections count
Fixed some untranslated phrases in admin.php
Added compatibility for custom fields data options

git-svn-id: svn://192.168.202.10@2369 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-09-08 19:47:33 +00:00
mattf 555e0d7401 Added option for secondary sorting by vendor_lead_code, Issue #833 
git-svn-id: svn://192.168.202.10@2361 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-07-28 15:12:05 +00:00
mattf 0940aaa6c8 Added default language in system settings 
Fixed issue #877, hide lead data and phone numbers in export reports

git-svn-id: svn://192.168.202.10@2358 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-07-28 02:04:21 +00:00
mattf 49cced282f Added Agent Display Fields campaign option 
git-svn-id: svn://192.168.202.10@2357 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-07-25 22:16:53 +00:00
mattf 19792e4a18 Added agent debug logging and report 
git-svn-id: svn://192.168.202.10@2355 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-07-24 14:31:34 +00:00
mattf 6ea37dc035 Added the ability to define multiple Dispo Call URLs as well as define specific statuses that they will be triggered for. 
Changed how Dispo Call URLs are processed to not delay agent actions.
Added more logging and HTTPS compatibility to AST_send_URL.pl script

git-svn-id: svn://192.168.202.10@2346 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-07-13 00:51:13 +00:00
mattf 7d605e4177 Added user setting for lead_filter_id in no-hopper dialing 
Fixed in-group no-agent call url

git-svn-id: svn://192.168.202.10@2344 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-07-07 15:28:06 +00:00
mattf 7c8ad22059 Fixed mysqli connect error reporting 
Added option to change drop perccentage calculation in VDAD stats report
other minor fixes

git-svn-id: svn://192.168.202.10@2337 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-07-01 17:06:17 +00:00
mattf 57e21c5c0c Added list_description web url variable 
git-svn-id: svn://192.168.202.10@2333 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-06-10 02:03:46 +00:00
mattf 772fb29827 Added option to change the background color for agent scripts 
Added option to hide the In-Group ID in the agent screen for inbound calls
Added option to not populate the In-Group Name in the security_phrase field (the "Show" field) of the vicidial_list table on new inbound leads.

git-svn-id: svn://192.168.202.10@2332 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-06-09 22:42:25 +00:00
mattf 9383bdd9af Added new campaign settings for Manual Dial Search and Manual Dial Filter to allow for Alt phone and Address3 phone numbers to be allowed 
Added campaign option to disable the Manual Dial Override field

git-svn-id: svn://192.168.202.10@2330 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-06-08 16:21:16 +00:00
mattf ece5a1248f Fix for non-latin customer data in agent screen code 
git-svn-id: svn://192.168.202.10@2317 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-05-12 23:49:02 +00:00
mattf 13a1620732 Added webform 3 feature for the agent interface 
Added campaign variable to No Agent URL process

git-svn-id: svn://192.168.202.10@2313 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-04-29 13:40:24 +00:00
mattf 884f7a503f Allow for single quotes in vicidial_list and custom_ data fields 
Added db schema version mismatch warning in System Settings

git-svn-id: svn://192.168.202.10@2301 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-03-13 14:34:00 +00:00
mattf d7a0a762c1 Added list local call time validation, replace with campaign call time if invalid, Issue #812 
git-svn-id: svn://192.168.202.10@2254 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-01-17 19:32:02 +00:00
mattf d6f83833f2 Added list_name web url variable 
Updated AST_manager_listen.pl script to run more efficiently and fix buffer data loss, issue #809

git-svn-id: svn://192.168.202.10@2251 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-01-15 02:17:24 +00:00
mattf cf57246734 Added Local Call Time option for Lists to further restrict call times already set in the campaign.(issue #812) 
Added Manual Dial Lead Search Filter option to limit the search of manual dials to within one campaign's lists from the manual dial screen.

git-svn-id: svn://192.168.202.10@2244 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-01-12 06:18:46 +00:00
mattf 9a59f0c89a Added Brazilian Portuguese admin translations 
added a few missing variable definitions in vdc_db_query.php script

git-svn-id: svn://192.168.202.10@2239 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-01-06 20:39:23 +00:00
mattf 21dd385f7a Changed single-quote QXZ arguments to double-quotes in a few places in agc scripts 
Added agent-only translations for Greek, Italian, German, Brazillian Portuguese and French

git-svn-id: svn://192.168.202.10@2232 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-12-29 20:08:26 +00:00
mattf 6b39e808c3 Fix for manual no-hopper dialing leads with null user in vdc_db_query.php 
git-svn-id: svn://192.168.202.10@2227 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-12-27 14:28:20 +00:00
mattf 064c28aac8 Added settings for languages for users 
Added on-the-fly language use for the agent screen
Standardization of filtering of user/pass variables in agent scripts

git-svn-id: svn://192.168.202.10@2221 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-12-17 11:53:24 +00:00
mattf ba75d70daa reworking of logout process to include pause process if needed, Issue #775 
git-svn-id: svn://192.168.202.10@2217 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-12-07 17:00:46 +00:00
mattf 681f050a36 Added Languages admin web screens 
Added more error checking to agent logins
Fixed issues with alternate DB queriesin admin.php
Changed timecheck.pl script to not send out alerts for active=N servers

git-svn-id: svn://192.168.202.10@2215 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-12-04 17:18:21 +00:00
mattf 29013f08cf Code cleanup in PHP files for QXZ functions 
Added ADMIN_www_languages.pl script to parse all web files for QXZ phrases and populate DB table www_phrases

git-svn-id: svn://192.168.202.10@2213 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-11-28 14:28:39 +00:00
mattf c33ed216f2 Added parked_hangup code for agent interface so calls that hang up while on hold have a proper term reason of CALLER. Issue #781 
git-svn-id: svn://192.168.202.10@2206 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-11-25 06:38:10 +00:00
mattf 2302cc4498 Added new Callback Comments campaign option 
git-svn-id: svn://192.168.202.10@2199 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-11-24 17:24:38 +00:00
mattf 2a4c59357b Added several new campaign settings for comments and QC audit history 
Fixed issue with AGENTS transfers when no agents available

git-svn-id: svn://192.168.202.10@2197 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-11-23 16:31:45 +00:00
mattf 703b6d6364 Updated QXZ output code in agent interface to allow for ordered PHP variables and other code cleanup 
QXZanalyzer.pl update for better parsing and more stats
Added LANGUAGES_QXZ_notes.txt file for documentation

git-svn-id: svn://192.168.202.10@2193 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-11-18 19:05:36 +00:00
mattf bc57258cb9 Removed several AJAX text outputs from QXZ output in vdc_db_query.php 
git-svn-id: svn://192.168.202.10@2184 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-11-11 12:12:05 +00:00
mattf 03ee7f8d7e Fixed issues with filtering of manual dial calls from call log or callbacks, vdc_db_query.php 
git-svn-id: svn://192.168.202.10@2176 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-10-24 16:58:43 +00:00
mattf 4abd7b4c89 Fixed issues with logging of non-answered calls, user_group and call notes 
git-svn-id: svn://192.168.202.10@2169 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-09-08 14:35:59 +00:00
mattf f194c66910 Changed agent code to use new QXZ function in functions.php. This will facilitate easier other language builds and easier dynamic text and image replacement. 
git-svn-id: svn://192.168.202.10@2161 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-08-12 00:35:04 +00:00
mattf e2112387fe Added System Setting option to use 24-hour time for callback setting in agent screen 
git-svn-id: svn://192.168.202.10@2150 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-07-06 15:18:40 +00:00
mattf 32841d9b50 Several logging fixes, mostly related to manual dial calls in the agent interface 
git-svn-id: svn://192.168.202.10@2147 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-07-04 04:21:52 +00:00
mattf 593184d35c Added ability to use Wrap-Up messages with calls terminated through Hotkeys 
git-svn-id: svn://192.168.202.10@2141 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-06-26 13:37:02 +00:00