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6ea37dc0350cfafd10af54959a07a5874cf6a4a3
Commit Graph
471 Commits
Author SHA1 Message Date
mattf 6ea37dc035 Added the ability to define multiple Dispo Call URLs as well as define specific statuses that they will be triggered for. 
Changed how Dispo Call URLs are processed to not delay agent actions.
Added more logging and HTTPS compatibility to AST_send_URL.pl script

git-svn-id: svn://192.168.202.10@2346 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-07-13 00:51:13 +00:00
mattf 17b1b4b880 Added ability to use No Agent Call URL with the dispo_move_list.php script 
Fixed issue with AST_send_URL.pl

git-svn-id: svn://192.168.202.10@2339 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-07-03 19:48:01 +00:00
mattf 3e598795bc Added campaign option to allow you to set the number of seconds after a customer hangs up before the warning shows on the agent screen 
git-svn-id: svn://192.168.202.10@2334 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-06-10 14:01:05 +00:00
mattf 57e21c5c0c Added list_description web url variable 
git-svn-id: svn://192.168.202.10@2333 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-06-10 02:03:46 +00:00
mattf 772fb29827 Added option to change the background color for agent scripts 
Added option to hide the In-Group ID in the agent screen for inbound calls
Added option to not populate the In-Group Name in the security_phrase field (the "Show" field) of the vicidial_list table on new inbound leads.

git-svn-id: svn://192.168.202.10@2332 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-06-09 22:42:25 +00:00
mattf 9383bdd9af Added new campaign settings for Manual Dial Search and Manual Dial Filter to allow for Alt phone and Address3 phone numbers to be allowed 
Added campaign option to disable the Manual Dial Override field

git-svn-id: svn://192.168.202.10@2330 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-06-08 16:21:16 +00:00
mattf 5ecefe10ba Added DB fields and web administration for chat features 
git-svn-id: svn://192.168.202.10@2329 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-06-08 11:03:06 +00:00
mattf 4988291dcb Added User API functions restrictions and API within-allowed-campaigns list ID restrictions 
git-svn-id: svn://192.168.202.10@2314 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-04-30 10:50:14 +00:00
mattf dc2afb2675 Added option to populate the entry_list_id from the DID when routing to an 
In-Group

git-svn-id: svn://192.168.202.10@2302 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-04-04 20:03:33 +00:00
mattf 884f7a503f Allow for single quotes in vicidial_list and custom_ data fields 
Added db schema version mismatch warning in System Settings

git-svn-id: svn://192.168.202.10@2301 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-03-13 14:34:00 +00:00
mattf 9f45ef3bbf Added System Settings to allow custom prompts on agent login and when an agent leaves a 3way call in the agent screen. 
Added ability to use url encoded web form addresses in non-agent API add_list and update_list functions.

git-svn-id: svn://192.168.202.10@2296 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-03-09 07:25:15 +00:00
mattf 9c6223de57 Release of 2.11 stable branch and raising trunk to 2.12 
git-svn-id: svn://192.168.202.10@2293 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-03-02 14:55:48 +00:00
mattf 5fb2abd290 Added DYN filename prefix for non-TTS dynamic files to be used for answering machine message 
git-svn-id: svn://192.168.202.10@2288 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-02-23 20:50:58 +00:00
mattf c48f08cde1 Added link to new callbacks bulk move admin utility, also now we will archive deleted callbacks 
git-svn-id: svn://192.168.202.10@2279 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-02-18 14:30:46 +00:00
mattf 137bccf379 Added Show VM option on Admin Summary Screen option for phones and voicemail boxes 
git-svn-id: svn://192.168.202.10@2278 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-02-17 14:09:50 +00:00
mattf 92dc4f1bbc Added case-sensitive user validation for agent login(issue #682) 
git-svn-id: svn://192.168.202.10@2276 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-02-12 05:40:55 +00:00
mattf 909267e280 Added LOCK options for manual_dial_search_checkbox campaign setting 
Updated Swedish language images and fixed several QXZ tags and formatting in agent interface, Issue #827

git-svn-id: svn://192.168.202.10@2272 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-02-10 18:19:52 +00:00
mattf 2ddd01eedd Changed Pause/Resume buttons to single button(Issue #814) 
git-svn-id: svn://192.168.202.10@2256 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-01-18 13:55:17 +00:00
mattf e3a9f5c7cf Added NAME as an agent screen Status Display variable, issue #818 
git-svn-id: svn://192.168.202.10@2255 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-01-17 20:01:00 +00:00
mattf 13c7ac9bbe small fix to upgrade doc, issue #812 
git-svn-id: svn://192.168.202.10@2250 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-01-14 23:48:47 +00:00
mattf b2304b462e Added flag to delete voicemail greeting when changed from an audio file to empty 
git-svn-id: svn://192.168.202.10@2247 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-01-13 01:20:24 +00:00
mattf cf57246734 Added Local Call Time option for Lists to further restrict call times already set in the campaign.(issue #812) 
Added Manual Dial Lead Search Filter option to limit the search of manual dials to within one campaign's lists from the manual dial screen.

git-svn-id: svn://192.168.202.10@2244 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-01-12 06:18:46 +00:00
mattf d7f6f3df56 fixed bug in export lead report 
removed phones select from auth process in agent directory
added indexes to vicidial_live_agents

git-svn-id: svn://192.168.202.10@2242 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-01-08 22:08:04 +00:00
mattf dffc7911ef Added new user option to allow administrative users to search for leads systemwide even in lists belonging to campaigns that the user's User Group settings don't allow them to view 
Fixed issue with inbound and no outbound calls export in Calls Export Report

git-svn-id: svn://192.168.202.10@2241 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-01-08 16:15:56 +00:00
mattf 6eb4e4aa3e Added administration phrases to German translation dictionary 
Moved old translation files to sub-directory of translations folder
Updated dates for 2015

git-svn-id: svn://192.168.202.10@2236 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-01-01 20:38:50 +00:00
mattf 064c28aac8 Added settings for languages for users 
Added on-the-fly language use for the agent screen
Standardization of filtering of user/pass variables in agent scripts

git-svn-id: svn://192.168.202.10@2221 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-12-17 11:53:24 +00:00
mattf ff5ea6d690 Added No Agent Call URL override option for lists 
Added CPD Unknown Action option for campaigns
Added date field for www_phrases and wipe option on perl script
Fixed issue where vicidial_closer_log was not populating list_id

git-svn-id: svn://192.168.202.10@2218 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-12-12 02:40:45 +00:00
mattf 681f050a36 Added Languages admin web screens 
Added more error checking to agent logins
Fixed issues with alternate DB queriesin admin.php
Changed timecheck.pl script to not send out alerts for active=N servers

git-svn-id: svn://192.168.202.10@2215 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-12-04 17:18:21 +00:00
mattf 03e643eab7 Added clear_script campaign option 
git-svn-id: svn://192.168.202.10@2203 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-11-25 03:45:28 +00:00
mattf 2302cc4498 Added new Callback Comments campaign option 
git-svn-id: svn://192.168.202.10@2199 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-11-24 17:24:38 +00:00
mattf 2a4c59357b Added several new campaign settings for comments and QC audit history 
Fixed issue with AGENTS transfers when no agents available

git-svn-id: svn://192.168.202.10@2197 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-11-23 16:31:45 +00:00
mattf 703b6d6364 Updated QXZ output code in agent interface to allow for ordered PHP variables and other code cleanup 
QXZanalyzer.pl update for better parsing and more stats
Added LANGUAGES_QXZ_notes.txt file for documentation

git-svn-id: svn://192.168.202.10@2193 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-11-18 19:05:36 +00:00
mattf b158737ed5 Added List Split admin utility 
git-svn-id: svn://192.168.202.10@2188 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-11-14 19:03:07 +00:00
mattf 7a049381d5 completed functionalization of admin interfacce scripts and reports with QXZ function 
git-svn-id: svn://192.168.202.10@2186 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-11-14 14:49:50 +00:00
mattf 69a6bfc923 Changed all administrative web interface text to be output through new QXZ function instead of echo, reports are not done yet 
Changed all default VICIdial logos to new logos

git-svn-id: svn://192.168.202.10@2183 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-11-11 11:01:32 +00:00
mattf 095b22259d Added options to allow for limits on the number of active useronly callbacks an agent can have. includes user override option. 
git-svn-id: svn://192.168.202.10@2168 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-09-02 13:45:08 +00:00
mattf a46c1c6e74 Added User Group viewable report entry for Front Page System Summary 
Added archive log search and display in modify lead page

git-svn-id: svn://192.168.202.10@2165 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-08-17 14:06:54 +00:00
mattf e2112387fe Added System Setting option to use 24-hour time for callback setting in agent screen 
git-svn-id: svn://192.168.202.10@2150 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-07-06 15:18:40 +00:00
mattf d2e5ac5406 Integrated all QC code into standard admin code, removing includes as well 
git-svn-id: svn://192.168.202.10@2149 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-07-06 13:05:49 +00:00
mattf 593184d35c Added ability to use Wrap-Up messages with calls terminated through Hotkeys 
git-svn-id: svn://192.168.202.10@2141 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-06-26 13:37:02 +00:00
mattf 718c0e0345 Added $RS_droppedOFtotal options.php option for the realtime report to allow the drops to be calculated out of Total calls instead of just Answers 
git-svn-id: svn://192.168.202.10@2139 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-06-24 19:33:51 +00:00
mattf f06bbcb1e5 Added Wrapup Bypass option to allow or disallow agents to skip the wrapup screen before the timer is finished. Also added the option to use a system Script as the Wrap Up Message 
git-svn-id: svn://192.168.202.10@2137 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-06-24 02:46:36 +00:00
mattf a00e200645 Added DID pre-filter phone-group redirection and no-agent-ingroup redirection options 
git-svn-id: svn://192.168.202.10@2135 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-06-22 13:35:16 +00:00
mattf 147bf644e3 Added new Agent API function audio_playback to play audio files from the audio 
store in an active agent session. See AGENT_API.txt doc for more info

git-svn-id: svn://192.168.202.10@2131 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-06-19 21:00:35 +00:00
mattf e313300f0e Added User setting for Wrapup Seconds Override 
git-svn-id: svn://192.168.202.10@2130 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-06-19 00:54:17 +00:00
mattf 9176751dfa Updated version numbers and builds for branch 2.9 
Changed trunk to 2.10, added upgrade_2.10.sql

git-svn-id: svn://192.168.202.10@2128 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-06-13 02:05:37 +00:00
mattf bb7859f67c Updated all agent and admin web language builds and translation files with new phrases for 2.8 
Overhaul of Spanish Agent and Admin language translations based on new contributed language files
Overhaul of Dutch Agent translation, and added contributed images

git-svn-id: svn://192.168.202.10@2126 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-06-12 20:05:13 +00:00
mattf 4f7caa70f8 Added timer_alt_seconds and options to automatically manual dial Alt Phone or Address3 and more Manual Auto Dial options 
git-svn-id: svn://192.168.202.10@2121 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-05-22 17:11:07 +00:00
mattf 5834630833 git-svn-id: svn://192.168.202.10@2116 3d104415-ff17-0410-8863-d5cf3c621b8a 2014-05-10 05:51:39 +00:00
mattf 0044ad7d18 Added pause_type logging to agent log and queue_log 
git-svn-id: svn://192.168.202.10@2109 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-04-28 21:24:27 +00:00