ViciDial/ViciDialSVN
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Commit Graph
214 Commits
Author SHA1 Message Date
mattf 85d9fef3fd Modified the Hopper Drop-Run process to modify the priority and source of DROPs already in the hopper 
git-svn-id: svn://192.168.202.10@3421 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-04-07 23:59:42 +00:00
mattf 33596f9638 Added hopper_drop_run_trigger_all option 
Moved dialable_leads function to functions.php
Added 'dialable_count' option to list_info Non-Agent API function

git-svn-id: svn://192.168.202.10@3420 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-04-06 22:27:23 +00:00
mattf db0104be14 Added only_field option for refresh of already-loaded custom form SOURCESELECT element, cascading SOURCESELECT custom field refreshes. 
git-svn-id: svn://192.168.202.10@3419 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-04-05 03:29:51 +00:00
mattf cdef190fd2 Added system setting(agent_screen_timer) for selection of JavaScript timer: setTimeout or EventSource for the agent screen 
git-svn-id: svn://192.168.202.10@3407 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-03-28 02:49:24 +00:00
mattf 85cf58aba7 Added populate_lead_comments in-group option, Issue #1229 
git-svn-id: svn://192.168.202.10@3406 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-03-26 02:48:36 +00:00
mattf 2cfd57bf23 Added leave_3way_start_recording campaign options 
git-svn-id: svn://192.168.202.10@3402 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-03-25 02:14:25 +00:00
mattf 5919b82991 Added classAudioFile PHP library for WAV file format validation in Audio Store 
git-svn-id: svn://192.168.202.10@3397 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-03-21 05:40:27 +00:00
mattf 5f70dd7fdc For the user_stats.php report, Added HELP pop-ups for each section, added agent browser visibility log stats to agent activity section, reformatted most sections 
For the agent time detail report, Added agent screen visibility stats
For vicidial.php, Small change for agent screen visibility logging on logout

git-svn-id: svn://192.168.202.10@3392 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-03-19 19:16:55 +00:00
mattf d3eea512f7 Added system settings for agent_hidden_sound and added more browser_alert_sounds 
Added agent screen visibility logging and Agent Hidden Browser Sounds

git-svn-id: svn://192.168.202.10@3390 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-03-18 06:49:09 +00:00
mattf 0b85bc27d8 Added the ability to see orphan Remote Agent entries(with no valid User account) in admin.php 
git-svn-id: svn://192.168.202.10@3388 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-03-17 21:43:06 +00:00
mattf 794556fe53 Added lead_all_info Non-Agent API function 
Changed admin_modify_lead.php page links to javascript because of Chrome

git-svn-id: svn://192.168.202.10@3386 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-03-17 14:39:16 +00:00
mattf 88a7a56372 Small fix for 2FA consistency, added a Warning to the HELP for 2FA 
git-svn-id: svn://192.168.202.10@3385 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-03-16 13:28:29 +00:00
mattf 3161cf54e2 Added new manual_dial_filter CALLBACK options, Issue #1139 
git-svn-id: svn://192.168.202.10@3384 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-03-16 02:57:36 +00:00
mattf 1e9f26353b Added clear_form campaign option, Issue #1179 
git-svn-id: svn://192.168.202.10@3383 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-03-15 21:54:03 +00:00
mattf 599760e4df Fix for multiple filter_clean_cid_number actions in the DID routing AGI script, also added 'T' filter action, Issue #1247 
git-svn-id: svn://192.168.202.10@3381 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-03-15 15:44:29 +00:00
mattf 87a157d955 Added more enhanced_disconnect_logging options in System Settings 
git-svn-id: svn://192.168.202.10@3378 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-03-14 15:01:50 +00:00
mattf 515d4a9051 Added a page to allow Editing existing Lead Loader Templates. 
git-svn-id: svn://192.168.202.10@3377 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-03-13 00:44:36 +00:00
mattf 4f0a045e17 Added Two-Factor Authentication system, Added mobile_number to User Modify screen 
Added BUTTON field type to custom list fields

git-svn-id: svn://192.168.202.10@3373 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-03-12 19:09:12 +00:00
mattf d594e3482c Added Inbound main panel sub-links, fixed System Settings modify SQL 
git-svn-id: svn://192.168.202.10@3370 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-03-10 03:09:55 +00:00
mattf 7e091e5d0c Added new QC module with QC scorecards, Quality Control Report, Settings Compare Utility 
git-svn-id: svn://192.168.202.10@3369 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-03-09 21:45:15 +00:00
mattf baa3b82785 Added Default Phone Fields feature, Changed CLEAR LIST to remove custom fields for removed leads in admin.php 
Added Added --remove-abandoned-records-only option to ADMIN_custom_table_clean.pl script

git-svn-id: svn://192.168.202.10@3367 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-03-06 09:47:51 +00:00
mattf 1529d3ccd5 For Custom List Fields: Added option to "re-rank" field ranks when adding/updating a field in the middle of the form 
git-svn-id: svn://192.168.202.10@3366 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-03-05 02:52:04 +00:00
mattf 80fbce5589 Added User modify_leads = 5 option, for READONLY in admin screens 
git-svn-id: svn://192.168.202.10@3363 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-03-04 21:25:46 +00:00
mattf 1939cd35b4 Added exclude_call_log_data option and added HELP pop-ups to the Export Leads Report 
git-svn-id: svn://192.168.202.10@3361 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-03-03 15:09:35 +00:00
mattf 956463aecf Added menu_id option for add_did and update_did Non-Agent API functions 
git-svn-id: svn://192.168.202.10@3355 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-02-17 20:39:46 +00:00
mattf 05452d2883 Added SOURCESELECT Custom Field Type 
Added ability to calculate basic Math functions in SCRIPT custom field types

git-svn-id: svn://192.168.202.10@3352 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-02-11 23:43:56 +00:00
mattf 4babb9e0ba Added Agent Search Method override options for campaigns and in-groups. 
git-svn-id: svn://192.168.202.10@3341 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-01-07 20:40:57 +00:00
mattf de71e25392 Added SHARED_... campaign dial method auto-dial options, for more efficient agent multi-campaign dialing. Read the AGENT_MULTI-CAMPAIGN_DIALING.txt document for more information. 
git-svn-id: svn://192.168.202.10@3339 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-01-02 22:05:07 +00:00
mattf 8f5a7d14da Added Transfer-Conf Button Launch campaign setting, allowing you to set a webform window to open when an agent clicks on the Transfer-Conf button. 
git-svn-id: svn://192.168.202.10@3334 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-12-02 02:24:19 +00:00
mattf 98151e20bd Help documentation update for 3-way stop recording exception 
git-svn-id: svn://192.168.202.10@3332 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-30 14:32:56 +00:00
mattf 13848308b8 Added Daily Called Count Limits as a campaign setting, with options to count and/or restrict for manual dial calls or not. 
Added hopper debug output to the campaign debug report.

git-svn-id: svn://192.168.202.10@3331 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-24 05:24:25 +00:00
mattf 28258bed5f Added Agent API function 'vm_message' allowing you to set the VM message to be played to a customer when the agent clicks on the VM button in the agent screen. 
git-svn-id: svn://192.168.202.10@3323 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-13 03:16:47 +00:00
mattf 6d3ef26863 Fix for AGENT routing, check for availability, issue #1211 
git-svn-id: svn://192.168.202.10@3320 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-12 15:09:16 +00:00
mattf 0ff02d9165 Added Campaign setting for Hopper Drop-Run triggering. Forcing the one-time hopper insertion of DROP status leads instead of standard hopper loading. 
git-svn-id: svn://192.168.202.10@3314 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-11 20:16:00 +00:00
mattf 91bfd5155d Added No-Agent No-Queue Delay option for in-groups 
git-svn-id: svn://192.168.202.10@3309 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-02 04:52:56 +00:00
mattf 4fc48d259d Added force change password feature functionality for the agent screen 
git-svn-id: svn://192.168.202.10@3304 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-10-12 20:44:39 +00:00
mattf 954f2ba407 Added pause_max_exceptions campaign feature 
Fixed issue #1235

git-svn-id: svn://192.168.202.10@3302 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-10-04 16:30:04 +00:00
mattf fb0410ade4 Added extension as recording_lookup option 
Allowed for secure sounds_web_server setting

git-svn-id: svn://192.168.202.10@3301 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-10-04 13:13:36 +00:00
mattf 0d22dcadd7 Added system settings allowing you to remove digits from the beginning of a phone number when it is manual dialed or through the web lead loader. 
Fixed issue with Team Performance Detail report

git-svn-id: svn://192.168.202.10@3299 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-09-24 00:51:56 +00:00
mattf f1d363403f Added the ability to modify the status of any call or agent log in the Admin Modify Lead page. Must use new 'Modify Leads' options to enable for a user. 
git-svn-id: svn://192.168.202.10@3296 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-09-17 03:34:45 +00:00
mattf b16effe05d Added UNSELECTED options for campaign alt_number_dialing 
git-svn-id: svn://192.168.202.10@3293 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-09-13 12:25:44 +00:00
mattf a476d26216 Finished adding button colors for admin web screens 
git-svn-id: svn://192.168.202.10@3280 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-08-26 04:29:50 +00:00
mattf 7e1e650436 Added option '2' to the User Modify "Modify Leads" setting allowing admin users to modify all lead fields except for phone number and alt phone. 
git-svn-id: svn://192.168.202.10@3274 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-08-15 04:42:29 +00:00
mattf c760501809 Added International DNC scrub features 
git-svn-id: svn://192.168.202.10@3273 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-08-15 03:08:08 +00:00
mattf 18d6290827 Added List overrides for some inbound voicemail settings: drop and after-hours 
git-svn-id: svn://192.168.202.10@3264 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-07-08 19:18:41 +00:00
mattf 23ad5bf5b1 More changes related to inbound answer configuration 
git-svn-id: svn://192.168.202.10@3260 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-06-25 03:50:59 +00:00
mattf cb0bf334d0 Added the ability to configure when the Answer signal is sent to inbound calls at the DID, In-Group and Call Menu level. 
Added Callbacks Export report

git-svn-id: svn://192.168.202.10@3259 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-06-24 23:49:49 +00:00
mattf 3189091387 Added queuemetrics_pausereason system setting 
git-svn-id: svn://192.168.202.10@3257 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-06-22 14:53:02 +00:00
mattf 06b5d74ae7 Added the ability to use Automated Reports with standard SFTP and FTPSSL remote servers. 
git-svn-id: svn://192.168.202.10@3253 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-06-02 02:40:07 +00:00
mattf 7aab76b281 Added "3-Way Recording Stop Exception" campaign option to override the "3-Way Recording Stop" setting based upon the 3way phone number dialed. 
git-svn-id: svn://192.168.202.10@3252 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-05-29 03:06:03 +00:00