mattf
79b2298ef8
Added Enhanced Agent Monitoring system settings option
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git-svn-id: svn://192.168.202.10@3894 3d104415-ff17-0410-8863-d5cf3c621b8a
2025-01-06 15:45:34 +00:00
mattf
2b5780a985
Updates for agent 3-way press-1 calls feature
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git-svn-id: svn://192.168.202.10@3778 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-11-18 21:07:19 +00:00
mattf
e7c359fd35
Added Second Agent Alert Trigger In-Group settings, allowing for a second audio alert to be played to the agent on repeat calls.
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git-svn-id: svn://192.168.202.10@3735 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-06-07 14:20:45 +00:00
mattf
f34efc1799
Added dial_override_limit agc/options.php setting
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Added vicidial_user_dial_log logging, and rate limiting
git-svn-id: svn://192.168.202.10@3709 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-18 19:55:12 +00:00
mattf
28911bd5a2
Added instructions and scripts for creating a Gateway Recording server. See the GATEWAY_RECORDING_SERVER.txt doc for more info.
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git-svn-id: svn://192.168.202.10@3678 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-02-01 13:26:56 +00:00
mattf
07156d437c
Change in CIDname prefix in multiple scripts to differentiate from other processes
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git-svn-id: svn://192.168.202.10@3658 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-12-02 21:53:27 +00:00
mattf
e3f7ea0b7f
Added feature allowing agents to mute recordings of calls from the agent screen. Must be enabled in System Settings to be able to use it in campaigns. There is also a User Override option.
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git-svn-id: svn://192.168.202.10@3072 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-03-11 03:44:37 +00:00
mattf
5fa624d096
CIDname code doc update
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git-svn-id: svn://192.168.202.10@3039 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-09-25 14:45:14 +00:00
mattf
c709912e13
admin.php help fixes
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Conf update script Fix for high-volume systems, added varibles to hangup queryCID
git-svn-id: svn://192.168.202.10@2969 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-04-21 03:29:19 +00:00
mattf
ed03001ebb
Added Process Report
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admin_lists_custom code cleanup
New caller ID name code
git-svn-id: svn://192.168.202.10@2892 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-01-24 05:46:15 +00:00
mattf
89723336b1
Added --wipe-closer-log flag to ADMIN_archive_log_tables.pl
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Added queue_log logging to inbound email handling
git-svn-id: svn://192.168.202.10@2847 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-10-26 14:27:27 +00:00
mattf
3a686c5e72
beta code for rt blind monitoring logging
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git-svn-id: svn://192.168.202.10@2749 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-05-09 16:48:10 +00:00
mattf
17d55137f2
populate new lead with field data from dropped lead in AST_droplist_process.pl script
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git-svn-id: svn://192.168.202.10@2717 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-30 13:36:05 +00:00
mattf
0c0b048f97
Changed AST_conf_update_3wway.pl to allow file logging using server settings
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git-svn-id: svn://192.168.202.10@2681 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-22 16:44:36 +00:00
mattf
ad295427ea
Added agent_xfer_park_3way option allowing agents to park 3way calls in the agent screen
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git-svn-id: svn://192.168.202.10@2602 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-10-29 16:05:17 +00:00
mattf
77b2768b49
Added List Merge utility
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Added User List NEW Lead Limit options(only works in No Hopper dialiing)
Fixed rare issue with email parsing
Added option in Agent Performance Detail report to only show live agents
git-svn-id: svn://192.168.202.10@2594 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-10-14 13:10:56 +00:00
mattf
218f564623
Added recording access options
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git-svn-id: svn://192.168.202.10@2468 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-01-16 21:09:28 +00:00
mattf
d1c95dfd91
Added callid_info function to non-agent API
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git-svn-id: svn://192.168.202.10@2058 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-01-24 16:08:48 +00:00
mattf
9c7a7ae4e7
Added new agent_monitor.agi script to replace the agi-phone_monitor script for agent monitoring. Please read the AGENT_MONITOR.txt document for more information on the dialplan changes necessary to use this script.
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git-svn-id: svn://192.168.202.10@2001 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-07-16 18:44:34 +00:00
mattf