Commit Graph
220 Commits
Author SHA1 Message Date
mattf 18d6290827 Added List overrides for some inbound voicemail settings: drop and after-hours
git-svn-id: svn://192.168.202.10@3264 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-07-08 19:18:41 +00:00
mattf 23ad5bf5b1 More changes related to inbound answer configuration
git-svn-id: svn://192.168.202.10@3260 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-06-25 03:50:59 +00:00
mattf cb0bf334d0 Added the ability to configure when the Answer signal is sent to inbound calls at the DID, In-Group and Call Menu level.
Added Callbacks Export report

git-svn-id: svn://192.168.202.10@3259 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-06-24 23:49:49 +00:00
mattf 3189091387 Added queuemetrics_pausereason system setting
git-svn-id: svn://192.168.202.10@3257 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-06-22 14:53:02 +00:00
mattf 06b5d74ae7 Added the ability to use Automated Reports with standard SFTP and FTPSSL remote servers.
git-svn-id: svn://192.168.202.10@3253 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-06-02 02:40:07 +00:00
mattf 7aab76b281 Added "3-Way Recording Stop Exception" campaign option to override the "3-Way Recording Stop" setting based upon the 3way phone number dialed.
git-svn-id: svn://192.168.202.10@3252 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-05-29 03:06:03 +00:00
mattf d40409a38c Added 2nd option for agentcall_manual to disable FAST DIAL on vicidial.php
git-svn-id: svn://192.168.202.10@3236 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-04-25 14:04:27 +00:00
mattf 3c890dacb5 Added STC(settings-container) and LTT(lead temp table) message playback options for the VD_amd.agi script
git-svn-id: svn://192.168.202.10@3235 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-04-25 06:29:14 +00:00
mattf 4726159ad4 Reorganized the Inbound section of admin.php
Fixed help and docs for SIP Event Logging

git-svn-id: svn://192.168.202.10@3223 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-04-09 21:23:06 +00:00
mattf 87cf0bae6c Added options at the campaign and in-group levels to allow you to play alert sounds when a call arrives in the agent's session, in the agents' web browser that they are logged into the agent screen with. Must be enabled in system settings.
git-svn-id: svn://192.168.202.10@3221 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-04-08 02:47:19 +00:00
mattf d4c3e6fb61 Small changes to entries_per_page display in admin.php (w/ display all), also added it for DIDs
git-svn-id: svn://192.168.202.10@3220 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-04-07 03:21:49 +00:00
mattf c26073a151 added help documentation for DID Extension Context
git-svn-id: svn://192.168.202.10@3217 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-04-06 05:01:19 +00:00
mattf 8db8e868a7 Added warnings for inactive voicemail server
git-svn-id: svn://192.168.202.10@3213 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-04-06 03:41:49 +00:00
mattf 16ee18f300 Added entries_per_page system setting option, fixed phone relocate conf file load issue
git-svn-id: svn://192.168.202.10@3212 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-04-05 23:07:04 +00:00
mattf e968f8a621 Added new System Settings option to allow sending of any CallerID through the Agent API for external_dial outbound calls.
git-svn-id: svn://192.168.202.10@3209 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-04-03 21:28:59 +00:00
mattf 76c5626204 Added an optional "send this user a login link email" link to the User Modify page to send a shortcut URL link for the agent to more easily log into the agent screen. Must be enabled in System Settings.
git-svn-id: svn://192.168.202.10@3207 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-04-01 19:32:29 +00:00
mattf c757bd1c46 Added AGENT_PHONE_OVERRIDE campaign option, and amd_agent_route_options
git-svn-id: svn://192.168.202.10@3199 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-03-11 05:47:18 +00:00
mattf 8ae5176456 Added system settings option to require passwords of a set minimum length.
This setting affects User passwords, Phone and Server registration passwords and the System Settings default passwords.

git-svn-id: svn://192.168.202.10@3196 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-02-07 08:16:50 +00:00
mattf a33676bdc4 Added OpenSIPs CID Name settings
git-svn-id: svn://192.168.202.10@3193 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-02-05 05:08:29 +00:00
mattf ded4f0d065 Changes to HELP content and docs
git-svn-id: svn://192.168.202.10@3191 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-01-27 21:23:24 +00:00
mattf 44a735f953 Added Auto-Rotating CID Group numbers, allowing for timed automatic cycling of CID numbers, one-at-a-time, within a CID Group.
Added more features to CallerID_log_report.php

git-svn-id: svn://192.168.202.10@3188 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-01-23 17:37:16 +00:00
mattf 98d3471039 Added CallerID Log Report to admin utilities
git-svn-id: svn://192.168.202.10@3187 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-01-15 22:08:30 +00:00
mattf 43b94a46b0 Added CID Group Type of NONE
git-svn-id: svn://192.168.202.10@3185 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-01-08 18:41:52 +00:00
mattf 13acaedefc Added ability to limit the number of voicemail messages played to a single lead per day, as a campaign setting.
git-svn-id: svn://192.168.202.10@3183 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-01-02 14:08:35 +00:00
mattf f2d611004f Fix for CALLERID PRIORITY help entries, Issue #1196
git-svn-id: svn://192.168.202.10@3180 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-12-13 14:35:52 +00:00
mattf 40ee77fc59 updated help for last code commit
git-svn-id: svn://192.168.202.10@3179 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-11-22 05:07:38 +00:00
mattf 89edb5c28d Added ability to play multiple audio prompts for outbound survey campaigns and to use DYN for lead field wildcards defined as audio prompts.
git-svn-id: svn://192.168.202.10@3178 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-11-22 04:42:45 +00:00
mattf 7c0a076394 Added System Setting to hide the first web form button on the agent screen.
Added System Setting options for alternate agent screen recording buttons. This includes different wording, different sizes and removing the blank space below the recording buttons.

git-svn-id: svn://192.168.202.10@3167 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-11-14 16:40:08 +00:00
mattf e0a3ca749b Added a per-User option to define an additional Status Group of call statuses that agents can use to disposition all calls they handle.
Added amd_type campaign setting for future feature.

git-svn-id: svn://192.168.202.10@3162 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-11-11 21:51:14 +00:00
mattf 89a2c59bb5 Added LTMGAD and XAMMAD Campaign Hotkey options that will transfer to the Leave-Voicemail option as well as dispositioning the call.
git-svn-id: svn://192.168.202.10@3161 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-11-11 14:23:00 +00:00
mattf e67b043977 Added Campaign option for Dial Timeout Lead overrides, allowing you to set up a Settings Container with values for manual-dial and/or auto-dial lead fields and associated values that will tie to different Dial Timeouts.
git-svn-id: svn://192.168.202.10@3160 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-11-08 18:42:08 +00:00
mattf 1196b180a2 git-svn-id: svn://192.168.202.10@3151 3d104415-ff17-0410-8863-d5cf3c621b8a 2019-11-01 20:43:18 +00:00
mattf 338153dd0c Added User Maximum Inbound Calls Filters features
git-svn-id: svn://192.168.202.10@3149 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-10-20 17:42:33 +00:00
mattf fdf682eb1e Added framework for new SIP logging features
Fixed database issue with Call Quotas

git-svn-id: svn://192.168.202.10@3129 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-07-25 22:17:02 +00:00
mattf e8c804d074 Added ENABLED_EXTENDED_RANGE Agent Screen Time campaign option
git-svn-id: svn://192.168.202.10@3126 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-07-22 21:00:06 +00:00
mattf ce79c5dd56 Added call_quota_lead_ranking features, EXPERIMENTAL FOR NOW!
git-svn-id: svn://192.168.202.10@3122 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-07-20 03:54:49 +00:00
mattf f38b1feedf Added update_cid_group_entry function to the Non-Agent API
git-svn-id: svn://192.168.202.10@3117 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-06-28 19:06:52 +00:00
mattf 1c044c24b1 Added new options for campaign agent_screen_time_display setting
added CONNECTED column to Agent Time Detail report

git-svn-id: svn://192.168.202.10@3115 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-06-28 01:32:07 +00:00
mattf 3c35d01337 Added experimental SIP event logging
git-svn-id: svn://192.168.202.10@3106 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-05-31 17:32:43 +00:00
mattf d81d7405ed Added list_status_modification_confirmation feature
git-svn-id: svn://192.168.202.10@3105 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-05-30 14:16:35 +00:00
mattf 87ea4eafd8 Added enable_status_mismatch_leadloader_option to the web lead loader
git-svn-id: svn://192.168.202.10@3095 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-05-08 04:17:59 +00:00
mattf c63489a44c Added Admin User Redirect URL settings
git-svn-id: svn://192.168.202.10@3089 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-04-14 14:09:31 +00:00
mattf d74d2dc1e2 Added user override option for next_dial_my_callbacks
git-svn-id: svn://192.168.202.10@3088 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-04-06 20:29:36 +00:00
mattf 443a24df9b Added READ_ONLY settings container type
git-svn-id: svn://192.168.202.10@3083 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-03-28 03:16:47 +00:00
mattf 300480fc60 minor fixes to admin documentation
git-svn-id: svn://192.168.202.10@3079 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-03-22 15:50:12 +00:00
mattf da8ff015e2 Added more options to the Campaign "Hide Call Log Info" feature to be able to show only the last X number of calls in the Lead Info screen. Also added a User Override setting for this feature.
git-svn-id: svn://192.168.202.10@3076 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-03-12 14:04:29 +00:00
mattf 40057e8b22 Added backstop for muted recordings on some systems that won't record silence of muted recordings
git-svn-id: svn://192.168.202.10@3073 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-03-11 06:03:14 +00:00
mattf e3f7ea0b7f Added feature allowing agents to mute recordings of calls from the agent screen. Must be enabled in System Settings to be able to use it in campaigns. There is also a User Override option.
git-svn-id: svn://192.168.202.10@3072 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-03-11 03:44:37 +00:00
mattf d8b48a53ce Added options to define the static prompts to use for the Inbound Group "Play Place in Line" feature
git-svn-id: svn://192.168.202.10@3067 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-02-23 15:36:11 +00:00
mattf b133143390 Added Manual Dial Validation campaign and system settings, forcesa gent to manually enter in the phone number before a call is placed. Does not affect 3way calls or transfers.
git-svn-id: svn://192.168.202.10@3059 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-01-09 08:49:57 +00:00