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Commit Graph
731 Commits
Author SHA1 Message Date
mattf e7e303c99d Small admin header updates 
Small DB updates

git-svn-id: svn://192.168.202.10@3853 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-07-16 19:35:34 +00:00
mattf 1f360994d9 Added archived-log cold-storage options and scripts 
git-svn-id: svn://192.168.202.10@3844 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-07-05 04:37:22 +00:00
mattf ccb9c136a9 Added leave_3way_stop_recording campaign setting 
git-svn-id: svn://192.168.202.10@3841 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-06-28 00:22:17 +00:00
mattf a2e331d23c Added call_log_days campaign option 
git-svn-id: svn://192.168.202.10@3825 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-04-20 12:38:45 +00:00
mattf 87061e08a3 Added Agent Time-Off Interface admin utility page 
git-svn-id: svn://192.168.202.10@3823 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-04-18 23:12:31 +00:00
mattf 3067e99b3b Added script_tab_height campaign option for agent screen 
git-svn-id: svn://192.168.202.10@3821 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-04-15 23:38:16 +00:00
mattf 97a3ccab17 Fix for rare issue with Automated Reports 
git-svn-id: svn://192.168.202.10@3819 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-04-02 02:38:44 +00:00
mattf 63ff73c6dd Added holiday_method option 
git-svn-id: svn://192.168.202.10@3810 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-02-27 17:23:36 +00:00
mattf a2eb4a0f42 Added the AUTONEXT hopper_hold_inserts campaign option 
Updates for inbound email parser perl script

git-svn-id: svn://192.168.202.10@3808 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-02-25 19:45:59 +00:00
mattf 8002871525 Added Per-User Per-In-Group daily call limits. 
git-svn-id: svn://192.168.202.10@3805 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-02-21 02:49:58 +00:00
mattf 84bcf4491f Added STATE_DESCRIPTIONS container type and state_descriptions campaign and in-group settings, change year to 2024 
git-svn-id: svn://192.168.202.10@3804 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-02-15 03:28:42 +00:00
mattf 0780b2cd5d SQL update for QC 
git-svn-id: svn://192.168.202.10@3798 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-01-16 21:19:27 +00:00
mattf c723b67fb3 Added agent_heartbeat for 3way-press-1 outside-agents 
git-svn-id: svn://192.168.202.10@3797 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-01-15 05:01:58 +00:00
mattf ae255aab7e Added call_channel and call_transfer logging for 3way-press outside-agents 
git-svn-id: svn://192.168.202.10@3795 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-01-08 21:21:47 +00:00
mattf bac897234d Added a Multi-call option to the agent 3-way press-1 calls feature. 
git-svn-id: svn://192.168.202.10@3792 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-12-29 03:34:37 +00:00
mattf 8feab5a2ac Added daily_phone_number_call_limit campaign setting 
git-svn-id: svn://192.168.202.10@3780 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-11-29 15:57:14 +00:00
mattf 5a7c9c9025 Added HCI screen for Hopper Hold Inserts 
git-svn-id: svn://192.168.202.10@3779 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-11-28 14:02:47 +00:00
mattf 0175a169be Added code for 3-way-press-agent functions in agent screen, more to follow. 
git-svn-id: svn://192.168.202.10@3777 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-11-18 12:42:31 +00:00
mattf fd3dae330e Added several small options.php settings for agent and admin screens 
Added highest_lead_id collection and display in system settings
Added code for hopper_hold_inserts system and campaign settings
Fixed dead call max issue within manual alt dialing in agent screen

git-svn-id: svn://192.168.202.10@3776 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-11-17 13:28:42 +00:00
mattf db076bd218 Added 2FA for agent screen logins 
Added several campaign fields to update_settings related to manual dial calls in the agent screen

git-svn-id: svn://192.168.202.10@3770 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-11-09 14:25:07 +00:00
mattf c55816a260 Fix for two DB field lengths 
git-svn-id: svn://192.168.202.10@3763 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-10-01 13:32:46 +00:00
mattf 014103f66f Added agent_search_ingroup_list campaign and agent_search_list ingroup options 
git-svn-id: svn://192.168.202.10@3762 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-09-28 01:09:54 +00:00
mattf 2455a6f742 Added new SIP carrier examples to default SQL 
git-svn-id: svn://192.168.202.10@3760 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-09-26 00:09:21 +00:00
mattf fcaaa376ca Added purging of vicidial_khomp_log records older than 7 days to daily keepalive processes 
Fix for Issue #1488, allowed reports
Allow skipping of manual dial previewed leads if the skip is coming from the API
help updates

git-svn-id: svn://192.168.202.10@3757 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-09-21 13:15:01 +00:00
mattf f829ed67c8 Added Real-Time Report monitoring display information 
Changed Auto-Dial FILL process to allow up to 1000 cps
Various VERM code Fixes

git-svn-id: svn://192.168.202.10@3755 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-09-06 21:30:23 +00:00
mattf ad3f0ed9d5 fix for last update 
git-svn-id: svn://192.168.202.10@3751 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-08-11 16:48:07 +00:00
mattf 0eeda66515 Added In-Group Third agent alert trigger settings 
git-svn-id: svn://192.168.202.10@3750 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-08-11 02:49:22 +00:00
mattf 269db0f329 Added force_per_call_notes campaign setting 
git-svn-id: svn://192.168.202.10@3748 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-08-10 21:26:22 +00:00
mattf 9d85bb73fe Added manual_vm_status_updates campaign option 
git-svn-id: svn://192.168.202.10@3745 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-07-27 01:42:03 +00:00
mattf 0015766e02 Added dead_stop_recording campaign option 
Fix for dead call logging, added experimental dead call reversal option
Added IQNANQ status to second alert NQ

git-svn-id: svn://192.168.202.10@3740 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-06-17 21:07:21 +00:00
mattf 338086fa43 Added VIDPROMPTSPECIAL... Call Menu In-Group routing feature, Added CM_VIDPROMPT_SPECIAL Container Type 
Added additional in-group second-alert settings

git-svn-id: svn://192.168.202.10@3737 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-06-14 21:34:22 +00:00
mattf e7c359fd35 Added Second Agent Alert Trigger In-Group settings, allowing for a second audio alert to be played to the agent on repeat calls. 
git-svn-id: svn://192.168.202.10@3735 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-06-07 14:20:45 +00:00
mattf 709434cd00 Added List Weekday Resets, allowing for automatic list resets scheduled by day-of-the-week on a per-list basis. 
git-svn-id: svn://192.168.202.10@3731 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-05-25 12:17:50 +00:00
mattf 5695cdb5f6 Added User Inbound Calls Credits feature 
Added User Inbound Calls Today admin utilities page

git-svn-id: svn://192.168.202.10@3730 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-05-23 15:08:36 +00:00
mattf a093190cd6 Added modify_dial_prefix user setting 
git-svn-id: svn://192.168.202.10@3727 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-05-22 13:22:03 +00:00
mattf 8d95fed3c0 Added in-group and campaign custom fields 1-5, for script/webform/dispo-call-url use, chat fixes, qc fixes 
git-svn-id: svn://192.168.202.10@3725 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-05-19 00:20:45 +00:00
mattf 7aea5daea6 Added Latency Gaps logging 
Added Demographic Quotas campaign features
Added more logging for campaign test calls

git-svn-id: svn://192.168.202.10@3723 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-05-16 22:05:41 +00:00
mattf bf3d05eca2 Added agent screen latency logging, viewable in the Real-Time Report and 
the new Agent Latency Report.

git-svn-id: svn://192.168.202.10@3712 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-04-21 15:01:04 +00:00
mattf f34efc1799 Added dial_override_limit agc/options.php setting 
Added vicidial_user_dial_log logging, and rate limiting

git-svn-id: svn://192.168.202.10@3709 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-04-18 19:55:12 +00:00
mattf 58aa725799 Added Code to hangup & dispo NOAUDIODATA as ADAIR (Dead Air Auto) with Settings Container option, Issue #1459 
git-svn-id: svn://192.168.202.10@3706 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-04-14 12:56:42 +00:00
mattf ebfed832d6 Added send_notification Agent-API function 
git-svn-id: svn://192.168.202.10@3704 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-04-13 15:57:41 +00:00
mattf 92d80cf587 Added "Show Confetti" campaign setting, allowing for confetti to be shown to agents when they disposition a call as a SALE and/or a CALLBACK flagged status. 
Added "Abandon Check Queue" feature, to catch dropped Call Menu calls that are tagged with a Lead ID. For more information, see the bottom of the INBOUND_CALLBACK_QUEUE.txt document.
Added "Asterisk Restart URL" to the Modify Servers page, this can send a URL request any time Asterisk is auto-restarted on that server.
Added display of inbound Call Menu calls to the Admin Modify Lead page if CallerID display option is used on page.

git-svn-id: svn://192.168.202.10@3699 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-03-12 15:42:36 +00:00
mattf 70e9be89a4 Updates for VERM in the admin web screens 
git-svn-id: svn://192.168.202.10@3689 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-02-27 16:55:00 +00:00
mattf 28911bd5a2 Added instructions and scripts for creating a Gateway Recording server. See the GATEWAY_RECORDING_SERVER.txt doc for more info. 
git-svn-id: svn://192.168.202.10@3678 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-02-01 13:26:56 +00:00
mattf f53bfb3887 Added "Agent Call Hangup Route" campaign settings, allowing you to send calls that an agent is finished with to a Call Menu, In-Group or a pre-recorded message before hanging up the call. 
NOTE: After upgrading your system, be sure to set each dialer to "Rebuild conf files" = 'Y' for this feature to work properly.
Changed year in admin screens to 2023.

git-svn-id: svn://192.168.202.10@3672 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-01-18 21:25:08 +00:00
mattf 7e8da53a21 Changed default in-group on-hook CID to CUSTOMER_PHONE_RINGAGENT 
git-svn-id: svn://192.168.202.10@3667 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-01-12 16:01:33 +00:00
mattf dbf4d010ee Added postal code cities display 
git-svn-id: svn://192.168.202.10@3665 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-12-31 03:36:52 +00:00
mattf 79b5e1359b Added $HTMLcolors validation for color form entry fields in admin.php for In-Groups, Scripts and Screen Colors 
git-svn-id: svn://192.168.202.10@3662 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-12-14 20:03:44 +00:00
mattf f7b995c4ae Added vicidial_inbound_callback_queue stats to Inbound Report v2 
git-svn-id: svn://192.168.202.10@3661 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-12-08 22:26:00 +00:00
mattf 2457a0ba03 Fix for long in-group dialstring extensions on agent in-group calls/transfers 
git-svn-id: svn://192.168.202.10@3656 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-11-16 17:39:57 +00:00