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123 Commits
Author SHA1 Message Date
mattf 980bd99078 Languages updates 
git-svn-id: svn://192.168.202.10@2635 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-28 03:36:21 +00:00
mattf 91785a50ad fixes for alternate language issues 
git-svn-id: svn://192.168.202.10@2634 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-28 02:56:54 +00:00
mattf 8a8b6e65d4 Fixed spelling in help.php 
updated documentation

git-svn-id: svn://192.168.202.10@2630 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-26 23:18:39 +00:00
mattf cb61e17048 small admin fixes 
git-svn-id: svn://192.168.202.10@2629 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-26 15:21:24 +00:00
mattf 2a5e7d880f removal of quotes from display text 
added vdad debug report

git-svn-id: svn://192.168.202.10@2627 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-24 15:04:39 +00:00
mattf 465a1fba3a Changed script_id to 20 characters max, other small script changes 
git-svn-id: svn://192.168.202.10@2617 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-13 16:01:30 +00:00
mattf accf0ce35b small fixes in web admin 
git-svn-id: svn://192.168.202.10@2614 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-10 19:50:08 +00:00
mattf d6cbcc9cc2 changed timeclock, welcome and agent scripts to use uniform agent screen colors 
git-svn-id: svn://192.168.202.10@2612 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-07 05:01:33 +00:00
mattf 5db6b349da Added web lead loader phone number length restriction, use system setting to enable 
Added more options to the callbacks bulk move and bulk change admin utilities

git-svn-id: svn://192.168.202.10@2611 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-05 07:10:09 +00:00
mattf 0a38b95495 Added User Overall user_new_lead_limit 
git-svn-id: svn://192.168.202.10@2608 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-02 01:35:50 +00:00
mattf ad295427ea Added agent_xfer_park_3way option allowing agents to park 3way calls in the agent screen 
git-svn-id: svn://192.168.202.10@2602 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-10-29 16:05:17 +00:00
mattf 003c0c019e Added required fields screen label feature 
git-svn-id: svn://192.168.202.10@2596 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-10-19 04:41:33 +00:00
mattf 77b2768b49 Added List Merge utility 
Added User List NEW Lead Limit options(only works in No Hopper dialiing)
Fixed rare issue with email parsing
Added option in Agent Performance Detail report to only show live agents

git-svn-id: svn://192.168.202.10@2594 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-10-14 13:10:56 +00:00
mattf 3b235803f8 Added ---READONLY--- option for most screen labels in vicidial.php 
git-svn-id: svn://192.168.202.10@2590 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-09-16 12:04:03 +00:00
mattf 6119a81054 Added agent display field option for last local call time 
Added new options to dispo_move_list.php
Updated internal chat screen colors for agent

git-svn-id: svn://192.168.202.10@2587 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-09-10 20:45:45 +00:00
mattf 5941ef5508 Added custom colors/logos for customer chat 
Added user nickname for customer chat
Added trim to campaign number and dtmf preset updates
Fixed issue with new HTML format for Team Performance Detail report
Added MANUALDIALLINK script option for agent scripts

git-svn-id: svn://192.168.202.10@2579 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-08-18 18:00:56 +00:00
mattf ce651c1f95 Added ALT Multi Dispo URL option to restrict URL sending by list ID 
git-svn-id: svn://192.168.202.10@2573 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-08-01 11:36:54 +00:00
mattf dea78408ae Added --CLEAR-POST-NO-MATCH option and POSTSTATUS variable to last changes to audio step 1 script 
git-svn-id: svn://192.168.202.10@2572 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-08-01 04:06:37 +00:00
mattf 0451b24920 Added --POST options to change recording filename with variable lead lookups 
git-svn-id: svn://192.168.202.10@2570 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-08-01 03:28:56 +00:00
mattf 4e2509ec65 Added campaign option to automatically manual dial next number in agent 
screen after X seconds. Must be enabled in System Settings.

git-svn-id: svn://192.168.202.10@2569 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-07-31 21:30:33 +00:00
mattf 222d9c4da3 Added agent_screen_colors and script_remove_js system settings 
git-svn-id: svn://192.168.202.10@2553 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-06-21 23:03:57 +00:00
mattf 5b0f8034f3 Added phone outbound alt caller ID to allow for phone-dialed calls to use 
a separate CID number when dialing through a specific context

git-svn-id: svn://192.168.202.10@2541 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-05-27 19:19:49 +00:00
mattf 79662d7066 Added new options to enable the recent changes to the UK OFCOM Drop Rate 
calculations
Added new export script, VICI_CSV_dump_call_log.pl

git-svn-id: svn://192.168.202.10@2535 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-05-16 03:29:38 +00:00
mattf 2460e17bf5 Added callback_lead_status as dispo_call_url variable, Issue #954 
Added coding to remove tab characters from the data, Issue #953

git-svn-id: svn://192.168.202.10@2531 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-05-11 00:49:17 +00:00
mattf b3e8c0c64a Added options to define a color scheme and logo for admin web screens 
git-svn-id: svn://192.168.202.10@2528 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-05-08 16:09:46 +00:00
mattf 1ca2e611e0 Added option to enable/disable admin web screen row clicking 
git-svn-id: svn://192.168.202.10@2526 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-04-29 15:36:16 +00:00
mattf de94e3851a Added default_phone_code to system_settings, removed hard-coded default phone_code of '1' in several places. Issue #942 
git-svn-id: svn://192.168.202.10@2514 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-04-14 14:16:23 +00:00
mattf 632ad76727 Updated Phones Email entry in help.php 
git-svn-id: svn://192.168.202.10@2508 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-04-07 23:33:18 +00:00
mattf 2b1fb7455c Added campaign option to move USERONLY scheduled callbacks to ANYONE callbacks after X minutes being LIVE without the agent calling them back. 
Changed web admin sidebar menu design

git-svn-id: svn://192.168.202.10@2492 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-03-25 18:39:51 +00:00
mattf 9d204f6e60 Added new webphone options 
Added option to define a carrier across all servers

git-svn-id: svn://192.168.202.10@2488 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-03-06 17:04:52 +00:00
mattf 4553738a93 Added Alternate IVR(Call Menu) Logging options 
Added more optional logging to ADMIN_keepalive_ALL.pl script for end-of-day processes, also those processes now only run on the voicemail server of a cluster.

git-svn-id: svn://192.168.202.10@2486 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-03-06 05:08:50 +00:00
mattf 6ef612d2cf Added option to show in-group color in real-time report agent records 
Rewrote Fronter/Closer report
Updated reports to reformat the forms in a more unified format
Added Help entries for most reports

git-svn-id: svn://192.168.202.10@2482 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-02-28 00:45:18 +00:00
mattf 39d51a36bf changed help.php to use consistent authentication variable filtering 
git-svn-id: svn://192.168.202.10@2475 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-23 01:13:03 +00:00
mattf dafeb158e1 Added settings-report_default_format and help text for several reports 
Added agents per server counts to bottom of reports page
Standardized formatting on several agent reports
Added display of several fields to modify lead page

git-svn-id: svn://192.168.202.10@2474 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-22 19:04:44 +00:00
mattf 218f564623 Added recording access options 
git-svn-id: svn://192.168.202.10@2468 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-16 21:09:28 +00:00
mattf 5e2c668318 Added new campaign setting for Manual Dial Hopper Check, Issue #881 
Added realtime check to see whether sub chats are still running, Issue #910
Changed some mysqli_query to mysql_to_mysqli for consistency in several scripts

git-svn-id: svn://192.168.202.10@2465 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-09 13:37:14 +00:00
mattf d95b115c70 Added disable_user_group_bulk_change option to options.php 
Added on_hook_cid_number setting to in-groups

git-svn-id: svn://192.168.202.10@2460 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-06 19:36:32 +00:00
mattf 5e154bf5ff Added GROUP_AREACODE option to inbound did filters 
git-svn-id: svn://192.168.202.10@2459 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-06 12:54:20 +00:00
mattf ede61d4b37 Added options in In-Groups and Campaigns to allow for the agent recordings 
to be initiated by the routing process instead of at the agent screen
Fixed issues with non-ascii leads loading

git-svn-id: svn://192.168.202.10@2453 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-03 02:41:21 +00:00
mattf 275fca5e6f Added agent_allowed_chat_groups to User Groups 
git-svn-id: svn://192.168.202.10@2451 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-31 14:45:45 +00:00
mattf 66770c582f Added campaign setting for manual_dial_timeout 
git-svn-id: svn://192.168.202.10@2448 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-30 04:33:24 +00:00
mattf e049380293 Added utility to gather and display Asterisk debug information. Includes a server setting and Admin Utilities report. 
git-svn-id: svn://192.168.202.10@2445 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-29 22:33:17 +00:00
mattf 48f4d69503 Changes to Chat In-group Modify page 
git-svn-id: svn://192.168.202.10@2439 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-21 12:53:27 +00:00
mattf 698d595c1e Added more phone NVA options and new NVA agi options related to inserting leads where phone number is not found 
git-svn-id: svn://192.168.202.10@2438 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-20 21:28:58 +00:00
mattf 4d0968e27f Added more available variables to the Phone NVA call URL feature 
git-svn-id: svn://192.168.202.10@2430 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-15 04:16:25 +00:00
mattf 134707aac4 Added option in NVA agi script to search for a lead by phone number, log the 
lead_id of the phone call and send a per-phone URL at the start of the
 phone call.

git-svn-id: svn://192.168.202.10@2427 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-11 14:56:18 +00:00
mattf c8301da661 small help fix 
git-svn-id: svn://192.168.202.10@2424 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-04 14:51:22 +00:00
mattf f06a383fdf Added phone options to have call go to dialplan extension instead of voicemail if phone not answered 
git-svn-id: svn://192.168.202.10@2423 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-04 11:58:37 +00:00
mattf c833a45eb8 Added Cached Realtime Carrier Stats option to System Settings to have the Carrier Log Stats generated once per minute system-wide instead of every time the realtime report refreshes on every screen. 
git-svn-id: svn://192.168.202.10@2414 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-11-24 17:41:43 +00:00
mattf 25b6863484 Added --carrier-daily flag, only active if --daily flag is also used in archive log tables script 
Added campaign features for Answering Machine Message Wildcards

git-svn-id: svn://192.168.202.10@2408 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-11-10 22:35:41 +00:00