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575 Commits
Author SHA1 Message Date
mattf ae4d22a6f2 Added inbound list script override, Issue #1038 
Updated QueueMetrics doc

git-svn-id: svn://192.168.202.10@2835 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-10-07 02:10:18 +00:00
mattf 3d8d2f5a06 Fine-tuning of Asterisk 13 compatible code changes 
git-svn-id: svn://192.168.202.10@2826 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-09-30 13:47:18 +00:00
mattf 4ce9157345 Added in_filter_override option and cache searching option to DNCcom inbound filter script 
git-svn-id: svn://192.168.202.10@2823 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-09-26 22:01:32 +00:00
mattf 555c60bbde Added DID System-wide filter option to System Settings 
Added DNC.COM inbound number filtering with DNCcom_inbound_filter.php

git-svn-id: svn://192.168.202.10@2821 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-09-25 17:29:30 +00:00
mattf 8673950621 Added option for Auto-inactive of expired lists 
Fixed issue with using CALLID at beginning of recording filename
Added partial experimantal Asterisk 13 compatibility

git-svn-id: svn://192.168.202.10@2817 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-09-21 12:28:02 +00:00
mattf 7d046f7298 Added IGNORE to bulk inserts to not error out entire statement if only one entry is a unique index duplicate 
git-svn-id: svn://192.168.202.10@2816 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-09-15 15:10:06 +00:00
mattf af7a2f78ee Fix for no-hopper dnc dialing issue 
Small change for two agent events

git-svn-id: svn://192.168.202.10@2814 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-09-14 01:16:04 +00:00
mattf 2f664b5b6e Added screen color settings to several admin screens and reports 
Updated documentation for Agent events HTTP push
Fixed issue with custom reports admin

git-svn-id: svn://192.168.202.10@2808 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-08-23 22:48:06 +00:00
mattf 27ab9aa216 Fix for Cross-Cluster phones where phone_type has "trunk" in it 
Added user_call_log archiving when over 1000000 records
Added new options to Fronter/Closer report

git-svn-id: svn://192.168.202.10@2801 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-08-10 01:52:06 +00:00
mattf 3081df57d0 Added counter variable to HTTP Agent Push events 
Added caching of hourly log totals for AST_VDadapt.pl script

git-svn-id: svn://192.168.202.10@2797 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-07-26 13:30:36 +00:00
mattf 9233bf2945 Added some new agent_events entries to vicidial.php for Agent Events Push feature 
git-svn-id: svn://192.168.202.10@2784 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-06-30 00:34:50 +00:00
mattf c0e79690d1 Added DIAL status for manual dial agent calls that have not been answered in Real-Time Report and Non-Agent API functions 
git-svn-id: svn://192.168.202.10@2780 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-06-15 04:37:47 +00:00
mattf 526e9ebc9d Added 'commit' function to force immediate submission of Customer Information changes to database 
git-svn-id: svn://192.168.202.10@2777 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-06-09 21:21:47 +00:00
mattf 796544f446 Added basic one-way Cross-Cluster-Communication feature 
Added ccc_lead_info API function
If phone entry fullname and cidnumber are empty, don't populate a callerid conf line in ADMIN_keepalive_ALL.pl script

git-svn-id: svn://192.168.202.10@2776 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-06-09 20:13:55 +00:00
mattf 10122aa44b Added more agent events to vicidial.php 
git-svn-id: svn://192.168.202.10@2769 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-06-02 00:28:42 +00:00
mattf b19928e0b9 Added Add-to-hopper options to update_lead function in the Non-Agent API 
git-svn-id: svn://192.168.202.10@2768 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-06-01 12:43:23 +00:00
mattf 0c24e0c9cf Added Agent Events Push features 
git-svn-id: svn://192.168.202.10@2764 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-05-31 13:38:33 +00:00
mattf 3a686c5e72 beta code for rt blind monitoring logging 
git-svn-id: svn://192.168.202.10@2749 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-05-09 16:48:10 +00:00
mattf 5bab0d36d3 Added force_entry_list_id option for update_lead in non-agent API 
git-svn-id: svn://192.168.202.10@2737 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-04-23 12:26:45 +00:00
mattf cb9d31376c updates and troubleshooting for email doc 
git-svn-id: svn://192.168.202.10@2723 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-04-05 11:41:14 +00:00
mattf 8c6876ce7e Added DID field variables and uniqueid to dispo send email script 
Added DID field variables to custom field display fields

git-svn-id: svn://192.168.202.10@2719 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-03-30 16:13:08 +00:00
mattf 17d55137f2 populate new lead with field data from dropped lead in AST_droplist_process.pl script 
git-svn-id: svn://192.168.202.10@2717 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-03-30 13:36:05 +00:00
mattf 8c615a9d18 Added validation that sounds web dir exists for audio store and non-agent API 
Enabled required custom list fields with INBOUND_ONLY option

git-svn-id: svn://192.168.202.10@2693 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-03-02 18:26:42 +00:00
mattf 0c0b048f97 Changed AST_conf_update_3wway.pl to allow file logging using server settings 
git-svn-id: svn://192.168.202.10@2681 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-22 16:44:36 +00:00
mattf b03ee4e9c0 Added Agent API function switch_lead to switch the active call lead_id while 
the agent is on a live inbound phone call.

git-svn-id: svn://192.168.202.10@2673 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-20 19:18:08 +00:00
mattf 56d7ac01fa Added web lead loader duplicate check options to check for leads loaded only 
within the last 90-days. Also added to Non-Agent API add_lead function.

git-svn-id: svn://192.168.202.10@2672 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-18 20:35:17 +00:00
mattf 85969e5a28 Added logging of API request URLs, with display in API Log report 
git-svn-id: svn://192.168.202.10@2664 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-09 22:52:28 +00:00
mattf bdcc1f6265 Added phone_number_log API function 
Added api_only_user User option

git-svn-id: svn://192.168.202.10@2662 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-07 18:44:38 +00:00
mattf c405c2c4ca Fixes for pause-while-call-coming-in issues in agent screen. 
Added cm_sc_send_url.agi script for Call Menus on calls tied to a lead_id to
 send a URL defined in a Settings Container.

git-svn-id: svn://192.168.202.10@2660 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-03 13:45:40 +00:00
mattf ca6a35e37d Added cm_phonesearch.agi script for phone number searching and redirection from a Call Menu 
git-svn-id: svn://192.168.202.10@2657 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-01-13 21:53:15 +00:00
mattf bb7124bd78 Added the ability for internal chats to have more than one agent participant 
Fix for rare parked call hangup issue

git-svn-id: svn://192.168.202.10@2648 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-12-17 14:13:08 +00:00
mattf 01c03f3762 doc update 
git-svn-id: svn://192.168.202.10@2640 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-12-03 16:34:54 +00:00
mattf eb359221e4 updates to outbound routing optimization and testing 
git-svn-id: svn://192.168.202.10@2639 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-12-02 04:11:00 +00:00
mattf 2a5e7d880f removal of quotes from display text 
added vdad debug report

git-svn-id: svn://192.168.202.10@2627 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-24 15:04:39 +00:00
mattf 38f6ee93ed Added listloader file upload error output 
Added beta outbound call routing code and docs

git-svn-id: svn://192.168.202.10@2620 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-15 19:46:42 +00:00
mattf 8e70abc981 updated DNC-dot-COM integration doc 
git-svn-id: svn://192.168.202.10@2619 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-14 21:25:28 +00:00
mattf 70aef7c0f8 Added LOG_TABLES.txt doc for descriptions of log tables in the DB 
git-svn-id: svn://192.168.202.10@2618 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-14 19:02:45 +00:00
mattf 5db6b349da Added web lead loader phone number length restriction, use system setting to enable 
Added more options to the callbacks bulk move and bulk change admin utilities

git-svn-id: svn://192.168.202.10@2611 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-05 07:10:09 +00:00
mattf 14078e03a8 Fixed QM partition problem with new MySQL keyword 'partition' 
git-svn-id: svn://192.168.202.10@2610 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-02 16:55:52 +00:00
mattf ad295427ea Added agent_xfer_park_3way option allowing agents to park 3way calls in the agent screen 
git-svn-id: svn://192.168.202.10@2602 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-10-29 16:05:17 +00:00
mattf 4c74dd2734 Added lookup_state option to non-agent API add_lead function, added 10-digit validation if usacan_areacode_check enabled 
git-svn-id: svn://192.168.202.10@2598 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-10-20 15:10:28 +00:00
mattf 77b2768b49 Added List Merge utility 
Added User List NEW Lead Limit options(only works in No Hopper dialiing)
Fixed rare issue with email parsing
Added option in Agent Performance Detail report to only show live agents

git-svn-id: svn://192.168.202.10@2594 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-10-14 13:10:56 +00:00
mattf 6199235405 Added lead_field_info function to the non-agent API 
git-svn-id: svn://192.168.202.10@2561 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-07-10 03:49:37 +00:00
mattf da300ffe50 Added update_campaign Non-Agent API function 
git-svn-id: svn://192.168.202.10@2544 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-06-03 16:13:37 +00:00
mattf 79662d7066 Added new options to enable the recent changes to the UK OFCOM Drop Rate 
calculations
Added new export script, VICI_CSV_dump_call_log.pl

git-svn-id: svn://192.168.202.10@2535 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-05-16 03:29:38 +00:00
mattf 2460e17bf5 Added callback_lead_status as dispo_call_url variable, Issue #954 
Added coding to remove tab characters from the data, Issue #953

git-svn-id: svn://192.168.202.10@2531 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-05-11 00:49:17 +00:00
mattf 5e1668502d Added ability to transfer customer chats to another chat group or agent 
Added API Log Report to Admin Utilities page

git-svn-id: svn://192.168.202.10@2485 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-03-05 15:12:59 +00:00
mattf b6a914bcbf Fixed issue with blind monitoring, Issue #924 
git-svn-id: svn://192.168.202.10@2480 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-02-11 17:36:10 +00:00
mattf e80cedd96a Fix for ip_relay relay_control on other linux distros 
git-svn-id: svn://192.168.202.10@2476 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-28 22:53:59 +00:00
mattf ec62ecb45c Added show_email variable for chat_customer 
Added missing entry_date field on vicidial_list insert on new emails
Fixed issue where non-phone leads were not updating, and a lead_info issue, in vdc_db_query.php

git-svn-id: svn://192.168.202.10@2472 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-21 03:38:25 +00:00