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c4a62821b9e6191ae86bed5062bb9ea4cc9fce14
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Author SHA1 Message Date
mattf c4a62821b9 Added PARK status to Real-time report, added LAGGED pause code to auto-paused agent records 
git-svn-id: svn://192.168.202.10@1219 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-07 13:26:53 +00:00
mattf e2f57a7ace Added list ID to list update process and DB, as well as allowing for multiple results 
git-svn-id: svn://192.168.202.10@1218 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-07 10:41:03 +00:00
mattf 9ed9bb265c Added TIMEZONE lead order options for campaign dialing 
git-svn-id: svn://192.168.202.10@1217 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-04 20:38:17 +00:00
mattf 7d6fde42c5 Added Music on hold chooser to in-group screen 
git-svn-id: svn://192.168.202.10@1216 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-04 20:03:12 +00:00
mattf 1c359803eb Added more validation and checking to asterisk conf file processing 
git-svn-id: svn://192.168.202.10@1215 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-04 13:37:54 +00:00
mattf 294d1b437e database updates for web-configurable music on hold 
git-svn-id: svn://192.168.202.10@1214 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-04 10:51:14 +00:00
mattf fce1999697 Added web-configurable meetme and musiconhold 
several bug fixes

git-svn-id: svn://192.168.202.10@1213 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-04 10:49:03 +00:00
mattf d8b169496d Added forcelistfilename option to VICIDIAL_IN_NEW_lead_files.pl script 
git-svn-id: svn://192.168.202.10@1212 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-08-30 15:06:54 +00:00
mattf f87d2c4830 added list agent script override 
fixed minor bugs

git-svn-id: svn://192.168.202.10@1211 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-08-28 04:26:33 +00:00
mattf 4df5a61d35 Fixed issue in audio step 3 FTP script 
git-svn-id: svn://192.168.202.10@1210 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-08-28 00:59:15 +00:00
mattf de3f459814 rewrote script handling in the agent interface 
small bug fixes

git-svn-id: svn://192.168.202.10@1209 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-08-27 05:51:50 +00:00
mattf a758144041 added loopback-no-log context for special dialing circumstances 
git-svn-id: svn://192.168.202.10@1208 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-08-21 16:58:47 +00:00
mattf 58320ec19c Fixed central voicemail conf generation issue 
changed voicemail to use phone password as the voicemail password instead of just the voicemail_id

git-svn-id: svn://192.168.202.10@1207 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-08-21 16:49:58 +00:00
mikec 1cac878e2c git-svn-id: svn://192.168.202.10@1206 3d104415-ff17-0410-8863-d5cf3c621b8a 2009-08-18 15:18:05 +00:00
mattf 1ca54abc72 Fixed logging bugs 
git-svn-id: svn://192.168.202.10@1205 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-08-16 05:01:19 +00:00
mikec 15549f0c51 git-svn-id: svn://192.168.202.10@1204 3d104415-ff17-0410-8863-d5cf3c621b8a 2009-08-16 03:41:31 +00:00
mattf 8831477651 Moved mute button in vicidial.php 
fixed logging bug in FastAGI script

git-svn-id: svn://192.168.202.10@1203 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-08-14 12:31:40 +00:00
mattf ed5cce759f Fixed extended alt dial bug in agent scripts 
Changed agent screen to not delete session reservations at logout, instead ADMIN_keepalive will clear them out once a day at timeclock reset time
Changed callback purge to clear out ACTIVE callbacks older than month/week as well as LIVE

git-svn-id: svn://192.168.202.10@1202 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-08-12 05:44:35 +00:00
mattf 351d8bf8c2 Changed drop_call_seconds to allow for immediate drop on outbound calls to go to drop inbound group. 
git-svn-id: svn://192.168.202.10@1201 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-08-11 09:13:45 +00:00
mattf f94f061f8a Quick fix for rare hopper loading issue 
Added outbound drop group exclusion option from inbound summary hourly report

git-svn-id: svn://192.168.202.10@1200 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-08-09 07:50:10 +00:00
mattf 8ab2246ece Added names to select list on the outbound report 
Added longest wait time as next agent call option
Added option to the Outbound(VDAD) report to calculate stats including the overflow drop in-group stats with the outbound campaign stats
Changed Real-time Report screen agent time display to be based upon a change in "state"(INCALL, READY, PAUSED, etc...) instead of being based upon the time of the last call they handled
Fixed manual dial calls_today bug in vicidial.php
Several small bug fixes

git-svn-id: svn://192.168.202.10@1199 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-08-08 07:33:46 +00:00
mattf e0e0929689 Added new inbound summary hourly report as well as several tweaks to the Inbound and service level reports. 
Added two new formats to the VICIDIAL_IN_NEW_leads_file.pl script

git-svn-id: svn://192.168.202.10@1198 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-08-04 07:42:08 +00:00
mattf 7e8039e1cc For AST_CRON_audio_3_ftp.pl, Fixed non-VicDial recordings date directory, added secondary icmp ping if standard ping fails 
git-svn-id: svn://192.168.202.10@1197 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-30 18:59:10 +00:00
mattf 715e96bee3 Added twoday_ log tables and AST_twoday_tables_control.pl script 
Fixed Re-Queue bug and INBOUND_MAN blended checkbox display

git-svn-id: svn://192.168.202.10@1196 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-30 11:41:08 +00:00
mattf fc6132e233 Added agent_display_dialable_leads and vicidial_balance_rank options 
git-svn-id: svn://192.168.202.10@1195 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-29 10:53:18 +00:00
mattf 47a2f0c303 Fixed audio processing script 3 ping error output now only in debug mode 
git-svn-id: svn://192.168.202.10@1194 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-28 12:01:32 +00:00
mattf defca204fc Added --GSW audio handling script option for GSM codec with RIFF headers and .wav filename extension 
git-svn-id: svn://192.168.202.10@1193 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-27 19:10:09 +00:00
mattf 5b8d45e9a8 Added allow_alerts option to agent vicidial.php screen 
git-svn-id: svn://192.168.202.10@1192 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-27 00:17:49 +00:00
mattf 122fde01af Fixed agent grab call bug 
Added allow_alerts option to users

git-svn-id: svn://192.168.202.10@1191 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-26 06:48:48 +00:00
mattf 535713b003 Fixed leave-3way-call issue if customer is parked, 2.0.5 branch 
git-svn-id: svn://192.168.202.10@1190 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-23 22:32:50 +00:00
mattf 72d1a47a3f Added RANK and OWNER as fields in vicidial_list, and as sort by options in campaign screen 
Added no-hopper dialing option for MANUAL and INBOUND_MAN campaigns
Added owner dialing for agents to have their own leads, or shared group/territory leads, within a single list and campaign
Added list reset times option to automatically reset lists at pre-set times during the day
Fixed leave-3way-call issue if customer is parked

git-svn-id: svn://192.168.202.10@1189 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-23 19:06:58 +00:00
mattf 5d130e7a4a For lead loading, added column definitions to insert queries 
git-svn-id: svn://192.168.202.10@1188 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-22 21:18:03 +00:00
mikec 3faa3b09fc Added LCR. 
git-svn-id: svn://192.168.202.10@1187 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-20 13:41:04 +00:00
mattf c567e19811 in branch 2.0.5 removed default 91NXXNXXXXXX dialplan entries 
in trunk, several bug fixes: inbound stream file, extended alt dial 
added dialed_number and dialed_label to script variables

git-svn-id: svn://192.168.202.10@1186 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-20 05:02:02 +00:00
mattf 81e82aa670 Added patch for Vtiger 5.1.0 RC release: Vtiger510_vicidial_001_noclose.patch 
git-svn-id: svn://192.168.202.10@1185 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-16 01:26:36 +00:00
mattf 9654d82799 Fixed vicidial.php ReQueue bug 
git-svn-id: svn://192.168.202.10@1184 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-13 16:46:38 +00:00
mattf 8a726c2c3c Added Calls in Queue display to agent interface 
Added Grab call in Queue to agent interface and AGI inbound script
Added Re-Queue button to agent interface
Added pause after every call campaign option
Added option to auto-launch calls in queue frame in agent interface
Added ADD ALL and DELETE ALL options to the inbound group chooser screen in the agent interface

git-svn-id: svn://192.168.202.10@1183 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-13 06:11:44 +00:00
mattf 493236f3ca Backported bug fixes from trunk 
git-svn-id: svn://192.168.202.10@1182 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-11 13:51:45 +00:00
mattf 835f77c5be Fixed bugs relating to alt number dialing transfers, dispo variable assignment and the agent sidebar 
git-svn-id: svn://192.168.202.10@1181 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-10 09:39:44 +00:00
mikec 8ef89599be Fixed a bug that could cause seemingly random crashes. Apparently asterisk can have sip requests where the owner of the request is null. When we try and throw the 
channel information for the null owner it would crashed. Added a check which accounts for this. If the owner is null we throw UNKNOWN for the callerid uniqueid and 
channel.


git-svn-id: svn://192.168.202.10@1180 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-07 18:06:21 +00:00
mattf 24966d14e4 Added Agents Status View sidebar to agent interface 
Added vailable transfer agent frame to AGENTDIRECT transfers when clicking on the NUMBER TO CALL field in the transfer conference frame
Fixed Calls in Queue count for AGENTDIRECT calls

git-svn-id: svn://192.168.202.10@1179 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-06 18:42:02 +00:00
mattf 8419214b9d Fixed DST time display bug in 15-minute graph of Inbound report 
git-svn-id: svn://192.168.202.10@1178 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-05 12:30:19 +00:00
mattf d1fbeae2ea Fixed minor agent alert bug 
Added option to send remote agent calls with phone number*vendor_id

git-svn-id: svn://192.168.202.10@1177 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-03 02:51:41 +00:00
mattf c79deb75fa Fixed stats calculation issue on Real-Time report when inbound=No 
Fixed help screen scrolling
Fixed AGI time check database close handle
Changed agent alert to launch from agent server instead of call server

git-svn-id: svn://192.168.202.10@1176 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-01 19:55:16 +00:00
mattf 1444786d0c Added pre-Answer handling of Sangoma CPD events, also new netborder 1.4 patch 
Added back-end processes for process triggers

git-svn-id: svn://192.168.202.10@1175 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-01 02:05:47 +00:00
mattf ef7ab792c7 fixed rare context bug in AST_VDauto_dial scripts 
added additional documentation for phones table conf_secret/password field

git-svn-id: svn://192.168.202.10@1174 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-29 18:06:51 +00:00
mattf fbb52877ef fixed webroot permissions issue 
git-svn-id: svn://192.168.202.10@1173 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-29 04:36:28 +00:00
mattf 59f5cf22ee Added drop rate groups functionality to allow a drop rate to be shared across multiple campaigns. 
git-svn-id: svn://192.168.202.10@1172 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-29 04:09:49 +00:00
mattf 4be1b30449 Updated install documentation 
Changed default server version to asterisk_version='1.4.21.2'

git-svn-id: svn://192.168.202.10@1171 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-28 22:07:02 +00:00
mattf 3386e18455 Added web-based configuration of Cepstral TTS prompts and more vicidial_list variables that can be used for TTS 
git-svn-id: svn://192.168.202.10@1170 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-28 15:47:10 +00:00