mattf
65e117617a
Added calls_inqueue_count_ campaign options
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git-svn-id: svn://192.168.202.10@3431 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-04-26 15:05:26 +00:00
mattf
5b1a9ff87d
Added more screen labels for non-form fields
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git-svn-id: svn://192.168.202.10@3428 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-04-22 02:26:19 +00:00
mattf
25ceb7a306
Added calls_waiting_vl_ campaign options to add optional lead columns to the agent screen Calls In Queue panel
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git-svn-id: svn://192.168.202.10@3425 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-04-17 16:02:27 +00:00
mattf
85d9fef3fd
Modified the Hopper Drop-Run process to modify the priority and source of DROPs already in the hopper
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git-svn-id: svn://192.168.202.10@3421 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-04-07 23:59:42 +00:00
mattf
33596f9638
Added hopper_drop_run_trigger_all option
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Moved dialable_leads function to functions.php
Added 'dialable_count' option to list_info Non-Agent API function
git-svn-id: svn://192.168.202.10@3420 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-04-06 22:27:23 +00:00
mattf
db0104be14
Added only_field option for refresh of already-loaded custom form SOURCESELECT element, cascading SOURCESELECT custom field refreshes.
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git-svn-id: svn://192.168.202.10@3419 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-04-05 03:29:51 +00:00
mattf
cdef190fd2
Added system setting(agent_screen_timer) for selection of JavaScript timer: setTimeout or EventSource for the agent screen
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git-svn-id: svn://192.168.202.10@3407 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-28 02:49:24 +00:00
mattf
85cf58aba7
Added populate_lead_comments in-group option, Issue #1229
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git-svn-id: svn://192.168.202.10@3406 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-26 02:48:36 +00:00
mattf
2cfd57bf23
Added leave_3way_start_recording campaign options
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git-svn-id: svn://192.168.202.10@3402 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-25 02:14:25 +00:00
mattf
5919b82991
Added classAudioFile PHP library for WAV file format validation in Audio Store
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git-svn-id: svn://192.168.202.10@3397 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-21 05:40:27 +00:00
mattf
5f70dd7fdc
For the user_stats.php report, Added HELP pop-ups for each section, added agent browser visibility log stats to agent activity section, reformatted most sections
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For the agent time detail report, Added agent screen visibility stats
For vicidial.php, Small change for agent screen visibility logging on logout
git-svn-id: svn://192.168.202.10@3392 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-19 19:16:55 +00:00
mattf
d3eea512f7
Added system settings for agent_hidden_sound and added more browser_alert_sounds
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Added agent screen visibility logging and Agent Hidden Browser Sounds
git-svn-id: svn://192.168.202.10@3390 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-18 06:49:09 +00:00
mattf
0b85bc27d8
Added the ability to see orphan Remote Agent entries(with no valid User account) in admin.php
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git-svn-id: svn://192.168.202.10@3388 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-17 21:43:06 +00:00
mattf
794556fe53
Added lead_all_info Non-Agent API function
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Changed admin_modify_lead.php page links to javascript because of Chrome
git-svn-id: svn://192.168.202.10@3386 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-17 14:39:16 +00:00
mattf
88a7a56372
Small fix for 2FA consistency, added a Warning to the HELP for 2FA
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git-svn-id: svn://192.168.202.10@3385 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-16 13:28:29 +00:00
mattf
3161cf54e2
Added new manual_dial_filter CALLBACK options, Issue #1139
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git-svn-id: svn://192.168.202.10@3384 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-16 02:57:36 +00:00
mattf
1e9f26353b
Added clear_form campaign option, Issue #1179
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git-svn-id: svn://192.168.202.10@3383 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-15 21:54:03 +00:00
mattf
599760e4df
Fix for multiple filter_clean_cid_number actions in the DID routing AGI script, also added 'T' filter action, Issue #1247
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git-svn-id: svn://192.168.202.10@3381 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-15 15:44:29 +00:00
mattf
87a157d955
Added more enhanced_disconnect_logging options in System Settings
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git-svn-id: svn://192.168.202.10@3378 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-14 15:01:50 +00:00
mattf
515d4a9051
Added a page to allow Editing existing Lead Loader Templates.
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git-svn-id: svn://192.168.202.10@3377 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-13 00:44:36 +00:00
mattf
4f0a045e17
Added Two-Factor Authentication system, Added mobile_number to User Modify screen
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Added BUTTON field type to custom list fields
git-svn-id: svn://192.168.202.10@3373 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-12 19:09:12 +00:00
mattf
d594e3482c
Added Inbound main panel sub-links, fixed System Settings modify SQL
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git-svn-id: svn://192.168.202.10@3370 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-10 03:09:55 +00:00
mattf
7e091e5d0c
Added new QC module with QC scorecards, Quality Control Report, Settings Compare Utility
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git-svn-id: svn://192.168.202.10@3369 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-09 21:45:15 +00:00
mattf
baa3b82785
Added Default Phone Fields feature, Changed CLEAR LIST to remove custom fields for removed leads in admin.php
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Added Added --remove-abandoned-records-only option to ADMIN_custom_table_clean.pl script
git-svn-id: svn://192.168.202.10@3367 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-06 09:47:51 +00:00
mattf
1529d3ccd5
For Custom List Fields: Added option to "re-rank" field ranks when adding/updating a field in the middle of the form
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git-svn-id: svn://192.168.202.10@3366 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-05 02:52:04 +00:00
mattf
80fbce5589
Added User modify_leads = 5 option, for READONLY in admin screens
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git-svn-id: svn://192.168.202.10@3363 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-04 21:25:46 +00:00
mattf
1939cd35b4
Added exclude_call_log_data option and added HELP pop-ups to the Export Leads Report
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git-svn-id: svn://192.168.202.10@3361 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-03 15:09:35 +00:00
mattf
956463aecf
Added menu_id option for add_did and update_did Non-Agent API functions
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git-svn-id: svn://192.168.202.10@3355 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-02-17 20:39:46 +00:00
mattf
05452d2883
Added SOURCESELECT Custom Field Type
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Added ability to calculate basic Math functions in SCRIPT custom field types
git-svn-id: svn://192.168.202.10@3352 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-02-11 23:43:56 +00:00
mattf
4babb9e0ba
Added Agent Search Method override options for campaigns and in-groups.
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git-svn-id: svn://192.168.202.10@3341 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-01-07 20:40:57 +00:00
mattf
de71e25392
Added SHARED_... campaign dial method auto-dial options, for more efficient agent multi-campaign dialing. Read the AGENT_MULTI-CAMPAIGN_DIALING.txt document for more information.
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git-svn-id: svn://192.168.202.10@3339 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-01-02 22:05:07 +00:00
mattf
8f5a7d14da
Added Transfer-Conf Button Launch campaign setting, allowing you to set a webform window to open when an agent clicks on the Transfer-Conf button.
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git-svn-id: svn://192.168.202.10@3334 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-12-02 02:24:19 +00:00
mattf
98151e20bd
Help documentation update for 3-way stop recording exception
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git-svn-id: svn://192.168.202.10@3332 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-30 14:32:56 +00:00
mattf
13848308b8
Added Daily Called Count Limits as a campaign setting, with options to count and/or restrict for manual dial calls or not.
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Added hopper debug output to the campaign debug report.
git-svn-id: svn://192.168.202.10@3331 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-24 05:24:25 +00:00
mattf
28258bed5f
Added Agent API function 'vm_message' allowing you to set the VM message to be played to a customer when the agent clicks on the VM button in the agent screen.
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git-svn-id: svn://192.168.202.10@3323 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-13 03:16:47 +00:00
mattf
6d3ef26863
Fix for AGENT routing, check for availability, issue #1211
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git-svn-id: svn://192.168.202.10@3320 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-12 15:09:16 +00:00
mattf
0ff02d9165
Added Campaign setting for Hopper Drop-Run triggering. Forcing the one-time hopper insertion of DROP status leads instead of standard hopper loading.
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git-svn-id: svn://192.168.202.10@3314 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-11 20:16:00 +00:00
mattf
91bfd5155d
Added No-Agent No-Queue Delay option for in-groups
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git-svn-id: svn://192.168.202.10@3309 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-02 04:52:56 +00:00
mattf
4fc48d259d
Added force change password feature functionality for the agent screen
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git-svn-id: svn://192.168.202.10@3304 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-10-12 20:44:39 +00:00
mattf
954f2ba407
Added pause_max_exceptions campaign feature
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Fixed issue #1235
git-svn-id: svn://192.168.202.10@3302 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-10-04 16:30:04 +00:00
mattf
fb0410ade4
Added extension as recording_lookup option
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Allowed for secure sounds_web_server setting
git-svn-id: svn://192.168.202.10@3301 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-10-04 13:13:36 +00:00
mattf
0d22dcadd7
Added system settings allowing you to remove digits from the beginning of a phone number when it is manual dialed or through the web lead loader.
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Fixed issue with Team Performance Detail report
git-svn-id: svn://192.168.202.10@3299 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-09-24 00:51:56 +00:00
mattf
f1d363403f
Added the ability to modify the status of any call or agent log in the Admin Modify Lead page. Must use new 'Modify Leads' options to enable for a user.
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git-svn-id: svn://192.168.202.10@3296 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-09-17 03:34:45 +00:00
mattf
b16effe05d
Added UNSELECTED options for campaign alt_number_dialing
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git-svn-id: svn://192.168.202.10@3293 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-09-13 12:25:44 +00:00
mattf
a476d26216
Finished adding button colors for admin web screens
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git-svn-id: svn://192.168.202.10@3280 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-08-26 04:29:50 +00:00
mattf
7e1e650436
Added option '2' to the User Modify "Modify Leads" setting allowing admin users to modify all lead fields except for phone number and alt phone.
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git-svn-id: svn://192.168.202.10@3274 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-08-15 04:42:29 +00:00
mattf
c760501809
Added International DNC scrub features
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git-svn-id: svn://192.168.202.10@3273 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-08-15 03:08:08 +00:00
mattf
18d6290827
Added List overrides for some inbound voicemail settings: drop and after-hours
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git-svn-id: svn://192.168.202.10@3264 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-07-08 19:18:41 +00:00
mattf
23ad5bf5b1
More changes related to inbound answer configuration
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git-svn-id: svn://192.168.202.10@3260 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-06-25 03:50:59 +00:00
mattf
cb0bf334d0
Added the ability to configure when the Answer signal is sent to inbound calls at the DID, In-Group and Call Menu level.
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Added Callbacks Export report
git-svn-id: svn://192.168.202.10@3259 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-06-24 23:49:49 +00:00