mattf
3189091387
Added queuemetrics_pausereason system setting
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git-svn-id: svn://192.168.202.10@3257 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-06-22 14:53:02 +00:00
mattf
06b5d74ae7
Added the ability to use Automated Reports with standard SFTP and FTPSSL remote servers.
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git-svn-id: svn://192.168.202.10@3253 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-06-02 02:40:07 +00:00
mattf
7aab76b281
Added "3-Way Recording Stop Exception" campaign option to override the "3-Way Recording Stop" setting based upon the 3way phone number dialed.
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git-svn-id: svn://192.168.202.10@3252 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-05-29 03:06:03 +00:00
mattf
d40409a38c
Added 2nd option for agentcall_manual to disable FAST DIAL on vicidial.php
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git-svn-id: svn://192.168.202.10@3236 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-04-25 14:04:27 +00:00
mattf
3c890dacb5
Added STC(settings-container) and LTT(lead temp table) message playback options for the VD_amd.agi script
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git-svn-id: svn://192.168.202.10@3235 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-04-25 06:29:14 +00:00
mattf
4726159ad4
Reorganized the Inbound section of admin.php
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Fixed help and docs for SIP Event Logging
git-svn-id: svn://192.168.202.10@3223 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-04-09 21:23:06 +00:00
mattf
87cf0bae6c
Added options at the campaign and in-group levels to allow you to play alert sounds when a call arrives in the agent's session, in the agents' web browser that they are logged into the agent screen with. Must be enabled in system settings.
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git-svn-id: svn://192.168.202.10@3221 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-04-08 02:47:19 +00:00
mattf
d4c3e6fb61
Small changes to entries_per_page display in admin.php (w/ display all), also added it for DIDs
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git-svn-id: svn://192.168.202.10@3220 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-04-07 03:21:49 +00:00
mattf
c26073a151
added help documentation for DID Extension Context
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git-svn-id: svn://192.168.202.10@3217 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-04-06 05:01:19 +00:00
mattf
8db8e868a7
Added warnings for inactive voicemail server
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git-svn-id: svn://192.168.202.10@3213 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-04-06 03:41:49 +00:00
mattf
16ee18f300
Added entries_per_page system setting option, fixed phone relocate conf file load issue
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git-svn-id: svn://192.168.202.10@3212 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-04-05 23:07:04 +00:00
mattf
e968f8a621
Added new System Settings option to allow sending of any CallerID through the Agent API for external_dial outbound calls.
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git-svn-id: svn://192.168.202.10@3209 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-04-03 21:28:59 +00:00
mattf
76c5626204
Added an optional "send this user a login link email" link to the User Modify page to send a shortcut URL link for the agent to more easily log into the agent screen. Must be enabled in System Settings.
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git-svn-id: svn://192.168.202.10@3207 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-04-01 19:32:29 +00:00
mattf
c757bd1c46
Added AGENT_PHONE_OVERRIDE campaign option, and amd_agent_route_options
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git-svn-id: svn://192.168.202.10@3199 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-03-11 05:47:18 +00:00
mattf
8ae5176456
Added system settings option to require passwords of a set minimum length.
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This setting affects User passwords, Phone and Server registration passwords and the System Settings default passwords.
git-svn-id: svn://192.168.202.10@3196 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-02-07 08:16:50 +00:00
mattf
a33676bdc4
Added OpenSIPs CID Name settings
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git-svn-id: svn://192.168.202.10@3193 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-02-05 05:08:29 +00:00
mattf
ded4f0d065
Changes to HELP content and docs
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git-svn-id: svn://192.168.202.10@3191 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-01-27 21:23:24 +00:00
mattf
44a735f953
Added Auto-Rotating CID Group numbers, allowing for timed automatic cycling of CID numbers, one-at-a-time, within a CID Group.
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Added more features to CallerID_log_report.php
git-svn-id: svn://192.168.202.10@3188 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-01-23 17:37:16 +00:00
mattf
98d3471039
Added CallerID Log Report to admin utilities
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git-svn-id: svn://192.168.202.10@3187 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-01-15 22:08:30 +00:00
mattf
43b94a46b0
Added CID Group Type of NONE
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git-svn-id: svn://192.168.202.10@3185 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-01-08 18:41:52 +00:00
mattf
13acaedefc
Added ability to limit the number of voicemail messages played to a single lead per day, as a campaign setting.
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git-svn-id: svn://192.168.202.10@3183 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-01-02 14:08:35 +00:00
mattf
f2d611004f
Fix for CALLERID PRIORITY help entries, Issue #1196
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git-svn-id: svn://192.168.202.10@3180 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-12-13 14:35:52 +00:00
mattf
40ee77fc59
updated help for last code commit
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git-svn-id: svn://192.168.202.10@3179 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-11-22 05:07:38 +00:00
mattf
89edb5c28d
Added ability to play multiple audio prompts for outbound survey campaigns and to use DYN for lead field wildcards defined as audio prompts.
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git-svn-id: svn://192.168.202.10@3178 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-11-22 04:42:45 +00:00
mattf
7c0a076394
Added System Setting to hide the first web form button on the agent screen.
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Added System Setting options for alternate agent screen recording buttons. This includes different wording, different sizes and removing the blank space below the recording buttons.
git-svn-id: svn://192.168.202.10@3167 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-11-14 16:40:08 +00:00
mattf
e0a3ca749b
Added a per-User option to define an additional Status Group of call statuses that agents can use to disposition all calls they handle.
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Added amd_type campaign setting for future feature.
git-svn-id: svn://192.168.202.10@3162 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-11-11 21:51:14 +00:00
mattf
89a2c59bb5
Added LTMGAD and XAMMAD Campaign Hotkey options that will transfer to the Leave-Voicemail option as well as dispositioning the call.
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git-svn-id: svn://192.168.202.10@3161 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-11-11 14:23:00 +00:00
mattf
e67b043977
Added Campaign option for Dial Timeout Lead overrides, allowing you to set up a Settings Container with values for manual-dial and/or auto-dial lead fields and associated values that will tie to different Dial Timeouts.
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git-svn-id: svn://192.168.202.10@3160 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-11-08 18:42:08 +00:00
mattf
1196b180a2
git-svn-id: svn://192.168.202.10@3151 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-11-01 20:43:18 +00:00
mattf
338153dd0c
Added User Maximum Inbound Calls Filters features
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git-svn-id: svn://192.168.202.10@3149 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-10-20 17:42:33 +00:00
mattf
fdf682eb1e
Added framework for new SIP logging features
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Fixed database issue with Call Quotas
git-svn-id: svn://192.168.202.10@3129 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-07-25 22:17:02 +00:00
mattf
e8c804d074
Added ENABLED_EXTENDED_RANGE Agent Screen Time campaign option
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git-svn-id: svn://192.168.202.10@3126 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-07-22 21:00:06 +00:00
mattf
ce79c5dd56
Added call_quota_lead_ranking features, EXPERIMENTAL FOR NOW!
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git-svn-id: svn://192.168.202.10@3122 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-07-20 03:54:49 +00:00
mattf
f38b1feedf
Added update_cid_group_entry function to the Non-Agent API
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git-svn-id: svn://192.168.202.10@3117 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-06-28 19:06:52 +00:00
mattf
1c044c24b1
Added new options for campaign agent_screen_time_display setting
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added CONNECTED column to Agent Time Detail report
git-svn-id: svn://192.168.202.10@3115 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-06-28 01:32:07 +00:00
mattf
3c35d01337
Added experimental SIP event logging
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git-svn-id: svn://192.168.202.10@3106 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-05-31 17:32:43 +00:00
mattf
d81d7405ed
Added list_status_modification_confirmation feature
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git-svn-id: svn://192.168.202.10@3105 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-05-30 14:16:35 +00:00
mattf
87ea4eafd8
Added enable_status_mismatch_leadloader_option to the web lead loader
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git-svn-id: svn://192.168.202.10@3095 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-05-08 04:17:59 +00:00
mattf
c63489a44c
Added Admin User Redirect URL settings
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git-svn-id: svn://192.168.202.10@3089 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-04-14 14:09:31 +00:00
mattf
d74d2dc1e2
Added user override option for next_dial_my_callbacks
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git-svn-id: svn://192.168.202.10@3088 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-04-06 20:29:36 +00:00
mattf
443a24df9b
Added READ_ONLY settings container type
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git-svn-id: svn://192.168.202.10@3083 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-03-28 03:16:47 +00:00
mattf
300480fc60
minor fixes to admin documentation
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git-svn-id: svn://192.168.202.10@3079 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-03-22 15:50:12 +00:00
mattf
da8ff015e2
Added more options to the Campaign "Hide Call Log Info" feature to be able to show only the last X number of calls in the Lead Info screen. Also added a User Override setting for this feature.
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git-svn-id: svn://192.168.202.10@3076 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-03-12 14:04:29 +00:00
mattf
40057e8b22
Added backstop for muted recordings on some systems that won't record silence of muted recordings
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git-svn-id: svn://192.168.202.10@3073 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-03-11 06:03:14 +00:00
mattf
e3f7ea0b7f
Added feature allowing agents to mute recordings of calls from the agent screen. Must be enabled in System Settings to be able to use it in campaigns. There is also a User Override option.
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git-svn-id: svn://192.168.202.10@3072 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-03-11 03:44:37 +00:00
mattf
d8b48a53ce
Added options to define the static prompts to use for the Inbound Group "Play Place in Line" feature
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git-svn-id: svn://192.168.202.10@3067 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-02-23 15:36:11 +00:00
mattf
b133143390
Added Manual Dial Validation campaign and system settings, forcesa gent to manually enter in the phone number before a call is placed. Does not affect 3way calls or transfers.
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git-svn-id: svn://192.168.202.10@3059 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-01-09 08:49:57 +00:00
mattf
96be5c1f96
Added template option to bulk phone insert page
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Raised Calls Export Report record limit to 1 million(may require raising php.ini settings to use)
git-svn-id: svn://192.168.202.10@3056 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-11-30 22:15:10 +00:00
mattf
702f1014b3
Added SYSTEM to Manual Dial Filter campaign options
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git-svn-id: svn://192.168.202.10@3051 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-10-05 23:17:59 +00:00
mattf
2e75aa39e7
Added external_web_socket_url option
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Fix for RINGAGENT calls in AST_update script
git-svn-id: svn://192.168.202.10@3048 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-10-04 00:28:42 +00:00