Commit Graph
208 Commits
Author SHA1 Message Date
mattf d7dbc12c27 Changed DID filter_phone_group_id & pre_filter_phone_group_id to multi-selects
git-svn-id: svn://192.168.202.10@3893 3d104415-ff17-0410-8863-d5cf3c621b8a
2024-12-08 22:50:00 +00:00
mattf d53bbc1a5d Added Khomp campaign settings option
Added experimental stereo recording testing code

git-svn-id: svn://192.168.202.10@3880 3d104415-ff17-0410-8863-d5cf3c621b8a
2024-10-22 02:15:09 +00:00
mattf 54d55ea291 Fixes for Khomp call processing
Added Khomp Quick Stats Report

git-svn-id: svn://192.168.202.10@3877 3d104415-ff17-0410-8863-d5cf3c621b8a
2024-10-02 02:28:56 +00:00
mattf 4245e79cee Added mnaual dial minimum campaign settings
git-svn-id: svn://192.168.202.10@3870 3d104415-ff17-0410-8863-d5cf3c621b8a
2024-09-01 05:57:47 +00:00
mattf 97ba6fde4b Added DID listing display filter in admin.php
git-svn-id: svn://192.168.202.10@3862 3d104415-ff17-0410-8863-d5cf3c621b8a
2024-08-05 21:42:41 +00:00
mattf ab5671aac3 Added DB Schema Compare Utility
git-svn-id: svn://192.168.202.10@3846 3d104415-ff17-0410-8863-d5cf3c621b8a
2024-07-07 03:51:19 +00:00
mattf 1f360994d9 Added archived-log cold-storage options and scripts
git-svn-id: svn://192.168.202.10@3844 3d104415-ff17-0410-8863-d5cf3c621b8a
2024-07-05 04:37:22 +00:00
mattf ccb9c136a9 Added leave_3way_stop_recording campaign setting
git-svn-id: svn://192.168.202.10@3841 3d104415-ff17-0410-8863-d5cf3c621b8a
2024-06-28 00:22:17 +00:00
mattf 221df57791 Fix for VERM reports with EMAIL handling times
git-svn-id: svn://192.168.202.10@3838 3d104415-ff17-0410-8863-d5cf3c621b8a
2024-06-16 13:17:15 +00:00
mattf 62b4ca3267 Added ALT option for start_call_url fields
git-svn-id: svn://192.168.202.10@3835 3d104415-ff17-0410-8863-d5cf3c621b8a
2024-05-18 13:06:31 +00:00
mattf a2e331d23c Added call_log_days campaign option
git-svn-id: svn://192.168.202.10@3825 3d104415-ff17-0410-8863-d5cf3c621b8a
2024-04-20 12:38:45 +00:00
mattf 3067e99b3b Added script_tab_height campaign option for agent screen
git-svn-id: svn://192.168.202.10@3821 3d104415-ff17-0410-8863-d5cf3c621b8a
2024-04-15 23:38:16 +00:00
mattf 63ff73c6dd Added holiday_method option
git-svn-id: svn://192.168.202.10@3810 3d104415-ff17-0410-8863-d5cf3c621b8a
2024-02-27 17:23:36 +00:00
mattf a2eb4a0f42 Added the AUTONEXT hopper_hold_inserts campaign option
Updates for inbound email parser perl script

git-svn-id: svn://192.168.202.10@3808 3d104415-ff17-0410-8863-d5cf3c621b8a
2024-02-25 19:45:59 +00:00
mattf f78c94a9f8 Added INBOUND_DID In-Group populate option
git-svn-id: svn://192.168.202.10@3807 3d104415-ff17-0410-8863-d5cf3c621b8a
2024-02-23 14:06:33 +00:00
mattf 8002871525 Added Per-User Per-In-Group daily call limits.
git-svn-id: svn://192.168.202.10@3805 3d104415-ff17-0410-8863-d5cf3c621b8a
2024-02-21 02:49:58 +00:00
mattf 84bcf4491f Added STATE_DESCRIPTIONS container type and state_descriptions campaign and in-group settings, change year to 2024
git-svn-id: svn://192.168.202.10@3804 3d104415-ff17-0410-8863-d5cf3c621b8a
2024-02-15 03:28:42 +00:00
mattf bac897234d Added a Multi-call option to the agent 3-way press-1 calls feature.
git-svn-id: svn://192.168.202.10@3792 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-12-29 03:34:37 +00:00
mattf 8feab5a2ac Added daily_phone_number_call_limit campaign setting
git-svn-id: svn://192.168.202.10@3780 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-11-29 15:57:14 +00:00
mattf 5a7c9c9025 Added HCI screen for Hopper Hold Inserts
git-svn-id: svn://192.168.202.10@3779 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-11-28 14:02:47 +00:00
mattf fd3dae330e Added several small options.php settings for agent and admin screens
Added highest_lead_id collection and display in system settings
Added code for hopper_hold_inserts system and campaign settings
Fixed dead call max issue within manual alt dialing in agent screen

git-svn-id: svn://192.168.202.10@3776 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-11-17 13:28:42 +00:00
mattf db076bd218 Added 2FA for agent screen logins
Added several campaign fields to update_settings related to manual dial calls in the agent screen

git-svn-id: svn://192.168.202.10@3770 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-11-09 14:25:07 +00:00
mattf 6baafb24c2 Retiring the terms master/slave on admin screens
git-svn-id: svn://192.168.202.10@3764 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-10-11 19:41:12 +00:00
mattf 014103f66f Added agent_search_ingroup_list campaign and agent_search_list ingroup options
git-svn-id: svn://192.168.202.10@3762 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-09-28 01:09:54 +00:00
mattf fcaaa376ca Added purging of vicidial_khomp_log records older than 7 days to daily keepalive processes
Fix for Issue #1488, allowed reports
Allow skipping of manual dial previewed leads if the skip is coming from the API
help updates

git-svn-id: svn://192.168.202.10@3757 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-09-21 13:15:01 +00:00
mattf f829ed67c8 Added Real-Time Report monitoring display information
Changed Auto-Dial FILL process to allow up to 1000 cps
Various VERM code Fixes

git-svn-id: svn://192.168.202.10@3755 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-09-06 21:30:23 +00:00
mattf 0eeda66515 Added In-Group Third agent alert trigger settings
git-svn-id: svn://192.168.202.10@3750 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-08-11 02:49:22 +00:00
mattf 269db0f329 Added force_per_call_notes campaign setting
git-svn-id: svn://192.168.202.10@3748 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-08-10 21:26:22 +00:00
mattf 9d85bb73fe Added manual_vm_status_updates campaign option
git-svn-id: svn://192.168.202.10@3745 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-07-27 01:42:03 +00:00
mattf d32d2b5876 Added Sort Order for Export Calls Report
git-svn-id: svn://192.168.202.10@3743 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-06-23 14:27:08 +00:00
mattf bfe66a9b82 Added filtering by time (hours), and option for single user exports for Export Calls Report
Fixed download bug, added option to see unanswered transfers in Fronter Closer Detail Report

git-svn-id: svn://192.168.202.10@3742 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-06-23 12:58:44 +00:00
mattf 0015766e02 Added dead_stop_recording campaign option
Fix for dead call logging, added experimental dead call reversal option
Added IQNANQ status to second alert NQ

git-svn-id: svn://192.168.202.10@3740 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-06-17 21:07:21 +00:00
mattf 338086fa43 Added VIDPROMPTSPECIAL... Call Menu In-Group routing feature, Added CM_VIDPROMPT_SPECIAL Container Type
Added additional in-group second-alert settings

git-svn-id: svn://192.168.202.10@3737 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-06-14 21:34:22 +00:00
mattf e7c359fd35 Added Second Agent Alert Trigger In-Group settings, allowing for a second audio alert to be played to the agent on repeat calls.
git-svn-id: svn://192.168.202.10@3735 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-06-07 14:20:45 +00:00
mattf 709434cd00 Added List Weekday Resets, allowing for automatic list resets scheduled by day-of-the-week on a per-list basis.
git-svn-id: svn://192.168.202.10@3731 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-05-25 12:17:50 +00:00
mattf 5695cdb5f6 Added User Inbound Calls Credits feature
Added User Inbound Calls Today admin utilities page

git-svn-id: svn://192.168.202.10@3730 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-05-23 15:08:36 +00:00
mattf a093190cd6 Added modify_dial_prefix user setting
git-svn-id: svn://192.168.202.10@3727 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-05-22 13:22:03 +00:00
mattf 8d95fed3c0 Added in-group and campaign custom fields 1-5, for script/webform/dispo-call-url use, chat fixes, qc fixes
git-svn-id: svn://192.168.202.10@3725 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-05-19 00:20:45 +00:00
mattf 7aea5daea6 Added Latency Gaps logging
Added Demographic Quotas campaign features
Added more logging for campaign test calls

git-svn-id: svn://192.168.202.10@3723 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-05-16 22:05:41 +00:00
mattf bf3d05eca2 Added agent screen latency logging, viewable in the Real-Time Report and
the new Agent Latency Report.

git-svn-id: svn://192.168.202.10@3712 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-21 15:01:04 +00:00
mattf 58aa725799 Added Code to hangup & dispo NOAUDIODATA as ADAIR (Dead Air Auto) with Settings Container option, Issue #1459
git-svn-id: svn://192.168.202.10@3706 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-14 12:56:42 +00:00
mattf ebfed832d6 Added send_notification Agent-API function
git-svn-id: svn://192.168.202.10@3704 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-13 15:57:41 +00:00
mattf efd8878b52 Small doc updates to last commit
git-svn-id: svn://192.168.202.10@3700 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-03-12 19:56:48 +00:00
mattf 92d80cf587 Added "Show Confetti" campaign setting, allowing for confetti to be shown to agents when they disposition a call as a SALE and/or a CALLBACK flagged status.
Added "Abandon Check Queue" feature, to catch dropped Call Menu calls that are tagged with a Lead ID. For more information, see the bottom of the INBOUND_CALLBACK_QUEUE.txt document.
Added "Asterisk Restart URL" to the Modify Servers page, this can send a URL request any time Asterisk is auto-restarted on that server.
Added display of inbound Call Menu calls to the Admin Modify Lead page if CallerID display option is used on page.

git-svn-id: svn://192.168.202.10@3699 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-03-12 15:42:36 +00:00
mattf a5219368a9 Added setTimeoutAudioLoop agent_screen_timer option, Issue #1448
git-svn-id: svn://192.168.202.10@3694 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-03-07 18:05:28 +00:00
mattf f24a594276 Added 20Hz_tone browser sound, Issue #1448
git-svn-id: svn://192.168.202.10@3693 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-03-06 18:45:24 +00:00
mattf 12db1e7ab3 Added admin_listloader_fifth_gen.php for beta testing
Added MULTI_VICIDIAL_lead_file_PRreplace.txt for testing

git-svn-id: svn://192.168.202.10@3682 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-02-11 03:39:45 +00:00
mattf a954a7815e Added the ability to have multiple "No Agent Call URL" entries for a single Campaign/In-Group/List
git-svn-id: svn://192.168.202.10@3680 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-02-04 21:27:58 +00:00
mattf 814cb3e116 Added more help text for several In-Group settings
git-svn-id: svn://192.168.202.10@3679 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-02-02 13:10:51 +00:00
mattf f53bfb3887 Added "Agent Call Hangup Route" campaign settings, allowing you to send calls that an agent is finished with to a Call Menu, In-Group or a pre-recorded message before hanging up the call.
NOTE: After upgrading your system, be sure to set each dialer to "Rebuild conf files" = 'Y' for this feature to work properly.
Changed year in admin screens to 2023.

git-svn-id: svn://192.168.202.10@3672 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-01-18 21:25:08 +00:00