mattf
ece3ab06a5
Added "Agent Screen Logout Link Credentials" System Setting to change the agent screen logout page login link to not include user credentials.
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git-svn-id: svn://192.168.202.10@3016 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-08-07 21:19:17 +00:00
mattf
2021b43b5b
Added the ability for customers to be able to enter a new phone number to be
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called back on for the CallerID CallBack Queue feature
Added the new Callmenu Survey Report(linked as "Callmenu Agent" in Reports)
git-svn-id: svn://192.168.202.10@3011 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-08-06 15:26:23 +00:00
mattf
8d10ef0428
Added campaign features for Dead Call Trigger. Allowing an audio alert to be sent to an agent and/or a back-end URL to be submitted when an agent has been in a dead call for X number of seconds.
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git-svn-id: svn://192.168.202.10@2999 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-06-11 21:51:32 +00:00
mattf
118b64d732
documentation fix for manual dial routing initiated recordings
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git-svn-id: svn://192.168.202.10@2992 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-24 11:11:58 +00:00
mattf
8ee9005f31
Added In-Group option for Enter In-Group URL, which can send a URL request when a caller enters an In-Group right before the system looks for an agent to send the call to.
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git-svn-id: svn://192.168.202.10@2987 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-21 10:08:40 +00:00
mattf
07a3d8dec6
Added In-Group option for Waiting Call On/Off URL, which we added to allow
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clients the ability to automatically control a web-power-switch to turn lights on and off if there are any calls waiting in an In-Group.
git-svn-id: svn://192.168.202.10@2984 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-20 12:04:51 +00:00
mattf
3df8e58aa1
Added per-user options for maximum number of outbound manual dial hopper calls per-hour and per-day.
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git-svn-id: svn://192.168.202.10@2980 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-13 04:08:35 +00:00
mattf
1eb19ee022
Rewrote HELP display in web admin screens to function as database-driven
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javascript popup.
git-svn-id: svn://192.168.202.10@2979 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-12 16:09:11 +00:00
mattf