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Author SHA1 Message Date
mattf e536ac7a18 updated Greek agent build in trunk 
git-svn-id: svn://192.168.202.10@1549 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-11-17 14:10:53 +00:00
mattf 3d16c880e4 Added more options for the concurrent transfer limit campaign setting 
git-svn-id: svn://192.168.202.10@1548 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-11-15 19:00:22 +00:00
mattf d3b74216d3 minor sort added in in-group users list 
git-svn-id: svn://192.168.202.10@1547 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-11-12 22:52:29 +00:00
mattf ac2639d939 Added campaign feature to automatically adjust the hopper level to the dialing rate and the number of active agents, also added a trim feature to make sure the hopper is not filled too much 
Added source field to the vicidial_hopper table

git-svn-id: svn://192.168.202.10@1546 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-11-12 21:18:56 +00:00
mattf 3c50aae9b1 fixed minor AMD bug in TTS filtering 
git-svn-id: svn://192.168.202.10@1545 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-11-12 20:52:54 +00:00
mattf 0b69df2e2e Fixed small bug in outbound report 
git-svn-id: svn://192.168.202.10@1544 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-11-12 14:11:02 +00:00
mattf c3ac445a1f Added ADDMEMBER queue_log logging option to System Settings, and added CALLERONHOLD entries to queue_log when customer is on park. 
Added admin no-cache and auto-refresh of modify screens to admin interface. These are configurable in the System Settings
Added option for cross-server phone dialplan extensions in System Settings.

git-svn-id: svn://192.168.202.10@1543 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-11-08 06:27:05 +00:00
mattf 4011580e32 Added CALL_URL_FEATURES.txt doc to detail webform, call start/dispo url and other related features 
git-svn-id: svn://192.168.202.10@1542 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-11-01 11:41:47 +00:00
mattf d30a2666e3 update of Spanish and Italian language builds 
git-svn-id: svn://192.168.202.10@1541 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-10-28 02:44:41 +00:00
mattf f3a4652fd5 fixed issue with ingroup agent settings 
git-svn-id: svn://192.168.202.10@1540 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-10-28 00:44:48 +00:00
mattf f110dced3c Added ability to change users' in-group settings from the in-group modification screen in bulk. 
Added Agent Average time stats option to the real-time screen. Must enable realtime_agent_time_stats option in campaign screen.
Added customer park time counter to the agent screen when customer is on park. Also, added logging of parked calls to park_log table
Added agents in Dispo count to real-time screen
Fixed backward compatibility issue with QM recording retrieval and live monitoring
Added new 855 toll free code to example dialplan(commented out)
Fixed missing variables in Start and Dispo call url functions

git-svn-id: svn://192.168.202.10@1539 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-10-25 01:17:14 +00:00
mattf e0ac785e72 Fixed firefox plugin installation bug 
git-svn-id: svn://192.168.202.10@1538 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-10-14 11:51:27 +00:00
mattf 5ee4f2f070 Added scroll to agent interface to go back to the top of the screen if selecting from a long list of statuses 
git-svn-id: svn://192.168.202.10@1537 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-10-14 10:49:06 +00:00
mattf a8a61934d7 Added the ViciDial Web Dial Firefox web browser plugin, that allows right-click selection dialing of phone numbers on web pages to a logged-in ViciDial Agent session. 
git-svn-id: svn://192.168.202.10@1536 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-10-08 19:54:03 +00:00
mattf 0807453532 Added In-Group options for Estimated Hold Time Minimum, which can replace the "15 seconds" minimum accouncement with an announcement of your choosing 
Added a campaign option for Manual Preview Dial, to enable or disable that manual dial option, as well as allowing or disallowing for the SKIP lead option.
Added two new recording filename variable options: VENDORLEADCODE, LEADID
Raised limits on several agent interface lists(statuses, ingroups,etc...)

git-svn-id: svn://192.168.202.10@1535 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-10-08 08:37:16 +00:00
mattf 979ae980b1 Added generic custom column headers for custom fields when downloading ALL-LISTS in list_download.php 
git-svn-id: svn://192.168.202.10@1534 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-10-05 01:09:51 +00:00
mattf c4b234d40d Changed the PARK CUSTOMER option in campaigns to use a true Music-on-Hold context 
Added new IVR PARK CUSTOMER feature to campaigns allowing an agent to park a customer to an IVR, collect data, then go back to the agent

git-svn-id: svn://192.168.202.10@1533 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-10-04 20:32:13 +00:00
mattf 3d7ac26aae Added full name display to call log display in agent interface 
git-svn-id: svn://192.168.202.10@1532 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-10-01 18:52:23 +00:00
mattf b3f82912e5 Added "Add Lead URL" feature to in-groups, it will send a web get out as soon as a lead is created by the inbound process. 
Added custom fields export to the ALL-LISTS function of the lists download script

git-svn-id: svn://192.168.202.10@1531 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-09-30 01:11:02 +00:00
mattf 3c3ebb8324 Moved Realtime Block User Info user setting into the new ADMIN REPORT OPTIONS section in admin.php 
git-svn-id: svn://192.168.202.10@1530 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-09-28 20:35:34 +00:00
mattf a58fac832a Update of international phone codes 
git-svn-id: svn://192.168.202.10@1529 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-09-28 19:50:10 +00:00
mattf 4ae1ec617a AST_conf_update.pl Changed from hard-coded 60 minute limit to servers.vicidial_recording_limit 
git-svn-id: svn://192.168.202.10@1528 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-09-28 19:07:12 +00:00
mattf b562bfaac7 updated phone codes data and update instructions 
git-svn-id: svn://192.168.202.10@1527 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-09-28 18:57:02 +00:00
mattf 4820c4252c Added file-prefix-filter option CLI option to the CLI lead loader 
git-svn-id: svn://192.168.202.10@1526 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-09-28 15:51:52 +00:00
mattf ad8f1c2bb7 Added ability to use Custom List Fields in Web Forms, Scripts and Dispo Call URL entries used by the agent interface 
optimization of webform generation code in vicidial.php
cleanup of asterisk default conf files
several other small fixes

git-svn-id: svn://192.168.202.10@1525 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-09-28 04:02:00 +00:00
mattf b6f6e42eca Added ALL-LISTS option to list_download.php 
git-svn-id: svn://192.168.202.10@1524 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-09-24 20:28:13 +00:00
mattf 9600423102 Added called_count as an update_lead non-agent-API function 
git-svn-id: svn://192.168.202.10@1523 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-09-24 18:32:55 +00:00
mattf 387c1360e2 Added list_id output to update_lead no_update output in non agent API 
git-svn-id: svn://192.168.202.10@1522 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-09-20 06:06:48 +00:00
mattf 78a6aab64e Added the Lists Campaign Statuses Report which is a list inventory report, not a calling report. This report will show statistics for all of the lists in the selected campaigns. 
git-svn-id: svn://192.168.202.10@1521 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-09-16 13:32:09 +00:00
mattf d1749e6447 Added dispo_move_list.php script which can be used in the Dispo Call URL option for a campaign or in-group, allows for chaning of a list_id for a lead depending on the agent disposition status choice 
git-svn-id: svn://192.168.202.10@1520 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-09-15 21:10:34 +00:00
mattf 902d500f48 fixed small bug in the change_ingroups function of agc/api.php 
git-svn-id: svn://192.168.202.10@1519 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-09-14 19:40:37 +00:00
mattf 16a90ea77b Added ability to view Inbound Report by selected DIDs instead of by in-groups. Link added to Reports page. 
For all level 7 users the links to other admin sections are removed in reports
For the dispo screen on the agent interface the last number dialed is displayed instead of the main customer phone number.

git-svn-id: svn://192.168.202.10@1518 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-09-14 17:56:48 +00:00
mattf ab67adaf9e Several small changes and bug fixes, removed Emergency VDAC clear since it does not do anything anymore 
git-svn-id: svn://192.168.202.10@1517 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-09-12 12:45:59 +00:00
mattf 912eb2aa14 Added customer 3way hangup logging options to campaigns which will log if and how far into the 3-way call a customer has hung-up 
git-svn-id: svn://192.168.202.10@1516 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-09-08 16:13:14 +00:00
mattf e085083de0 Changed application limit for lead_id from 9 digits to 10 digits. This does not affect the database limit of lead_id: 4294967295 
git-svn-id: svn://192.168.202.10@1515 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-09-03 06:29:08 +00:00
mattf 00877d81cc Move old data files if downloading new ones in areacode populate script 
git-svn-id: svn://192.168.202.10@1514 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-09-02 19:40:35 +00:00
mattf 92bdeeb4ec Added closecallid, xfercallid, agent_log_id as webform and script variables 
git-svn-id: svn://192.168.202.10@1513 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-09-02 18:27:09 +00:00
mattf 4c861adfe8 Adjusted custom definitions for larger field names in the database 
git-svn-id: svn://192.168.202.10@1512 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-09-02 16:16:48 +00:00
mattf 3fcaa4e66e Added initial loading screen while agent interface is loading 
git-svn-id: svn://192.168.202.10@1511 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-09-02 04:55:06 +00:00
mattf fc8e5f2403 Added password strength grading for users, phones and servers. Added ability to force a user password change on the next admin login. Added password default settings to System Settings and added a first login setup screen 
Added Legal notices page

git-svn-id: svn://192.168.202.10@1510 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-09-02 01:14:14 +00:00
mattf 3e2041ddbd Allow the changing of the queue priority of an inbound call while the call is in queue 
Changed the example iax.conf and sip.conf to default to context=trunkinbound to prevent unauthenticated calls on insecure phone accounts

git-svn-id: svn://192.168.202.10@1509 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-08-30 19:33:02 +00:00
mattf 27ecc407e2 Added webphone options for System Key and Dialpad, may not be compatible with all webphones 
Added optional dialplan entries to block 555 number calls

git-svn-id: svn://192.168.202.10@1508 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-08-27 21:08:04 +00:00
mattf 208175c8aa Added sip-silence playbacks before transfers on ALL_inbound script 
git-svn-id: svn://192.168.202.10@1507 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-08-26 10:47:30 +00:00
mattf cdd8c49e5d small fix for issue where first MoH file does not play 
git-svn-id: svn://192.168.202.10@1506 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-08-24 04:37:53 +00:00
mattf 4facaff6a6 Added did_id, did_extension, did_pattern and did_description as webform and script variables in the agent screen. 
Added "CallCard Search" as a report in the reports screen, level 7 users can now search-only the CallCards
Added PIN number search to CallCard Admin
Fixed issue with AA status auto-alt-dialing

git-svn-id: svn://192.168.202.10@1505 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-08-24 01:34:50 +00:00
mattf c5821a6db8 Added checking for reserved contexts when adding Call Menus 
git-svn-id: svn://192.168.202.10@1504 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-08-17 16:46:01 +00:00
mattf 24ab888dd6 Fixed minor issue 381 
git-svn-id: svn://192.168.202.10@1503 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-08-17 16:07:29 +00:00
mattf c04051d1c8 Added Manual Dial Prefix to allow for a different dial path for manual dial calls placed through the agent interface 
git-svn-id: svn://192.168.202.10@1502 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-08-15 13:20:43 +00:00
mattf 80cf07e896 Added Transfer Presets to Campaigns allowing many dial presets for agent interface transfer-conf frame, new Campaigns sub-menu for Presets created, also reporting added on presets calling stats 
Added ability on a per-campaign basis to hide the Number-to-Dial field in the transfer-conf frame

git-svn-id: svn://192.168.202.10@1501 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-08-15 04:21:24 +00:00
mattf 757a12008c small fixes to conf 3way script 
git-svn-id: svn://192.168.202.10@1500 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-08-13 09:18:08 +00:00