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ea346764de2ff138c3676b110fa00c2d79f9d623
Commit Graph
148 Commits
Author SHA1 Message Date
mattf ea346764de added option for press-1-to-leave-voicemail while waiting in inbound-group queue 
git-svn-id: svn://192.168.202.10@962 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-11 14:22:29 +00:00
mattf ee5736a0dd added ability to specify the callerid of an outbound conference call within vicidial.php 
reworked VICIDIAL fronter/closer transfers to be more reliable on high-load systems

git-svn-id: svn://192.168.202.10@959 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-10 19:30:48 +00:00
mattf e9672680e9 added many new inbound groups options including place-in-line and estimated hold time 
added DID call routing features from web interface
docs updates and example conf files updates

git-svn-id: svn://192.168.202.10@957 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-07 09:34:41 +00:00
mattf 30d6485a76 added campaign-specific DNC feature, affected 11 scripts 
updated docs for new versions

git-svn-id: svn://192.168.202.10@948 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-09-10 05:26:13 +00:00
mattf 9b6c7e62da added campaign option to allow for restriction of manual dialing to only the leads within the lists for the active campaigns 
added option (for IE users only) to copy a field to the agent computer's clipboard upon a call being sent to an agent
added new method for alternate number dialing, allowing over 65,000 alternate numbers per lead. Leads must be loaded using the CLI lead loader

git-svn-id: svn://192.168.202.10@945 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-09-02 11:10:33 +00:00
mattf 68de5c680b Added sale and dead lead fields to status categories and admin.php 
git-svn-id: svn://192.168.202.10@938 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-08-10 03:17:10 +00:00
mattf 3aa29d8cce changed recording extension in vicidial.php 
IMPORTANT! add 58600XXX to your dialplan, see extensions.conf.sample for info
added new QC-related fields to admin.php
added new QC_gather_records.pl script
made several changes to the QC_process doc
fixed ALL_inbound AGI voicemail bug

git-svn-id: svn://192.168.202.10@926 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-07-22 22:54:17 +00:00
mattf fff9074b6c added lead recycle limit counts to admin.php 
set 2.0.4 branch to RC3 release

git-svn-id: svn://192.168.202.10@924 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-07-16 03:56:39 +00:00
mattf 8c01f7b658 added last_local_call_time field to vicidial_list table. This change affected many scripts from the hopper loaders to the lead loaders to the vdc_db_query.php agent-side script. A script was created to populate this field from the logs: VICIDIAL_last_local_call_time_UPDATE.pl 
git-svn-id: svn://192.168.202.10@921 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-07-13 15:45:22 +00:00
mattf ec5c9c483f some minor database changes 
changes to vicidial.php and helper apps to link recording_log entries to vicidial_log and vicidial_closer_log entries.

git-svn-id: svn://192.168.202.10@911 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-07-08 03:42:00 +00:00
mattf 9c06497bd1 moved the seconds field in vicidial.php 
added API functions for hangup and dispo to agent interface
added campaign option for queue calls waiting count

git-svn-id: svn://192.168.202.10@906 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-07-04 03:02:50 +00:00
mattf 04cb5033db fixed queue_log bug 
added alter customer phone number and user override options to vdc and admin

git-svn-id: svn://192.168.202.10@905 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-07-03 09:14:32 +00:00
mattf 145f693b52 added timeclock_edit script 
added date and phone number format definitions to admin.php/vicidial.php and DB

git-svn-id: svn://192.168.202.10@895 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-06-25 07:18:20 +00:00
mattf 83ba412515 added without-logs option to ADMIN_backup script for database dump 
added multi-dnc submit to admin.php
added more debug output to AST_VDhopper script

git-svn-id: svn://192.168.202.10@890 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-06-11 10:31:22 +00:00
mattf 1e53aae2d6 added user-group timeclock status report 
fixed bug in timeclock.php script

git-svn-id: svn://192.168.202.10@886 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-06-02 10:48:58 +00:00
mattf 7f2ec25714 added user timeclock_report.php script 
fixed bugs in service level report

git-svn-id: svn://192.168.202.10@884 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-05-29 07:21:57 +00:00
mattf 1fca1c501e Added ALL_outbound survey configuration through admin.php 
added timeclock log alteration permissions to vicidial_users
added logging table for admin

git-svn-id: svn://192.168.202.10@882 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-05-28 20:15:04 +00:00
mattf fded634f3e small bug fixes and updates 
git-svn-id: svn://192.168.202.10@881 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-05-27 09:52:10 +00:00
mattf bb74f846fd added timeclock auto-logout script and associated changes to admin.php/install.pl/update_server_ip/timeclock.php scripts and the database 
git-svn-id: svn://192.168.202.10@880 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-05-26 18:10:21 +00:00
mattf 0034eebba1 Added timeclock.php for user timeclock logging in and out and linked to it from vicidial.php/admin.php/welcome.php 
Added vicidial_redirect.php for easy redirection of bookmarked vicidial.php phone login links
Fixed bug in service level report

git-svn-id: svn://192.168.202.10@872 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-05-23 20:52:14 +00:00
mattf c4b69ded6e added new closer/inbound service level report 
started work on timeclock feature, added auto-generate UserIDs and shifts to admin.php

git-svn-id: svn://192.168.202.10@864 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-05-16 09:25:09 +00:00
mattf 2a31a04f70 added phones_alias feature to allow for an alias to a group of phones entries for easier phone-login-load-balancing 
Updated install docs to use Apache 2.2.8 and PHP 5.2.6
Update to Closer report

git-svn-id: svn://192.168.202.10@852 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-05-06 13:15:43 +00:00
mattf 74a56d57bf added after hours transfer group to in-groups 
added collection of hangup reason for in/out calls into vicidial_log and vicidial_closer_log as well as display of those values in stats pages

git-svn-id: svn://192.168.202.10@851 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-05-01 09:19:15 +00:00
mattf d8a83ee35f made several changes to UTF8 compatibility for internationalization. 
better importing/display of non-latin leads
rewriting of UTF8 database commands for scripts
updating of docs
building of language builds for 2.0.4 branch
addition of vicidial_it Italian Administration it_language_admin.txt and build

git-svn-id: svn://192.168.202.10@848 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-04-29 08:32:42 +00:00
mattf 2410cbcc84 added ability to update the computer_ip in the phones table upon vicidial.php agent login 
added QC status codes section to admin.php

git-svn-id: svn://192.168.202.10@834 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-04-16 10:18:12 +00:00
mattf 3db00edbaf fixed bug in vicidial.php/vdc_db_query on VDAD calls 
added fcstats.php fronter/closer stats for in-groups

git-svn-id: svn://192.168.202.10@816 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-28 15:57:41 +00:00
mattf 0d3a31bded bug fix for agi-VDAD_ALL_outbound.agi 
Added ability to override recording options of a campaign for individual in-groups
extensions.conf update

git-svn-id: svn://192.168.202.10@799 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-18 03:43:46 +00:00
mattf 3714328ee2 updated docs and ADMIN_backup.pl script 
git-svn-id: svn://192.168.202.10@797 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-17 20:14:30 +00:00
mattf 5e87983a5a Added QC campaigns settings section to admin 
git-svn-id: svn://192.168.202.10@789 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-11 06:58:38 +00:00
mattf 24dc1ff66d Changed license to AGPLv2 
Added VICIDIAL_fix_lead_statuses.pl script

git-svn-id: svn://192.168.202.10@788 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-10 08:02:30 +00:00
mattf c6ef08df2b Added ability to send dropped calls into an inbound group at drop time 
changed callbacks to allow for 5 minutes increments

git-svn-id: svn://192.168.202.10@786 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-02 08:07:04 +00:00
mattf f7054d5a06 added queue priority to in-groups and campaigns(admin.php, AST_VDauto_dial.pl, AST_timeonVDADall.php, agi-VDAD_ALL_inbound.agi) 
updated UPGRADE doc

git-svn-id: svn://192.168.202.10@784 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-02-27 09:23:54 +00:00
mattf 656c6efd1f admin.php hard-coded block onf CBHOLD as dial status 
minor bug fix in VDAD and CLOSER stats pages(length_in_sec >4 changed to 0)

git-svn-id: svn://192.168.202.10@780 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-02-15 06:52:53 +00:00
mattf d82ee84736 fix for server_updater table for AST_update.pl 
addition of db_schema_version and display in admin.php

git-svn-id: svn://192.168.202.10@776 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-02-12 05:06:04 +00:00
mattf 30ae400fe5 fixed bug 160 in admin.php 
git-svn-id: svn://192.168.202.10@774 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-01-26 06:12:13 +00:00
mattf 0e7eb94a6f added ability for agents to change in-groups in CLOSER-type campaigns without logging out 
updated docs
started work on adding a QC feature to the admin.php script

git-svn-id: svn://192.168.202.10@770 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-01-17 09:38:18 +00:00
mattf 6ca386f0e4 changed closer/vdad/performance stats reports to be multi-day capable 
git-svn-id: svn://192.168.202.10@749 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-12-19 05:17:24 +00:00
mattf bb1e46ffba Added a Makefile for GUI make menuconfig, submitted by Lott Caskey 
git-svn-id: svn://192.168.202.10@738 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-12-02 09:52:52 +00:00
mattf 517265dd4e added browser height and width variables to allow for easier screen size setting in vicidial.php 
added call time listing of in-groups that use it to admin.php

git-svn-id: svn://192.168.202.10@733 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-27 09:10:21 +00:00
mattf 31c206c796 Added default_xfer_group to in-groups and campaigns 
Added allowable transfer groups(xfer_groups) to campaign detail screen
Changed around the transfer section of the vicidial.php agent screen to work with default transfer groups as well as allowable transfer groups for a campaign and a pull-down menu for Local Closer. Internal Closer has been removed because it is no longer necessary.

git-svn-id: svn://192.168.202.10@730 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-25 23:04:37 +00:00
mattf 969255974b fixed bug in admin.php - modify user's user group 
added dynamic campaign list at login screen by doing XMLHTTPRequest lookup after user/pass entered in: vicidial.php/vdc_db_query.php

git-svn-id: svn://192.168.202.10@723 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-20 22:17:56 +00:00
mattf bc731420b8 documentation updates 
sample Asterisk 1.4 conf file updates
updated AMD processing to work with Asteirsk 1.4

git-svn-id: svn://192.168.202.10@722 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-18 08:30:07 +00:00
mattf 5464f4791e fixed bug where vicidial_campaign_agents and inbound_agents records would not be deleted when user record was deleted: admin.php 
git-svn-id: svn://192.168.202.10@721 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-16 21:30:28 +00:00
mattf b40852078c finished adding campaign_rank and fewest calls agent call routing 
git-svn-id: svn://192.168.202.10@720 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-16 19:33:45 +00:00
mattf 1912a05b4b made some small changes to copy code for consistency in admin.php 
git-svn-id: svn://192.168.202.10@715 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-14 05:02:20 +00:00
mattf 88442dee19 added ability to copy users and in-groups settings to new records 
git-svn-id: svn://192.168.202.10@714 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-14 04:53:42 +00:00
mattf 5a0d992164 added framework for outbound campaign call routing by agent rank or calls_today 
added ability to copy the settings of a campaign to a new campaign

git-svn-id: svn://192.168.202.10@713 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-13 22:40:38 +00:00
mattf a844058417 added group rank and fewest calls options to next_agent_call for inbound_ALL agi and admin.php 
git-svn-id: svn://192.168.202.10@706 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-04 04:43:04 +00:00
mattf efab419706 added hopper priority 
added default campaign manual dial list
added description of ASCII report generation scripts to SCRATCH INSTALL doc

git-svn-id: svn://192.168.202.10@700 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-10-31 05:14:39 +00:00
mattf 6829914517 changed CLOSER-type to not require special campaign_id characters 
added 5th and 6th new dial orders
added default list 999

git-svn-id: svn://192.168.202.10@696 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-10-30 02:20:31 +00:00