Commit Graph
2137 Commits
Author SHA1 Message Date
mattf f06bbcb1e5 Added Wrapup Bypass option to allow or disallow agents to skip the wrapup screen before the timer is finished. Also added the option to use a system Script as the Wrap Up Message
git-svn-id: svn://192.168.202.10@2137 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-06-24 02:46:36 +00:00
mattf 43e9f8008b Fixed small bug in user stats calculation of total time in timeclock when last entry is LOGIN
git-svn-id: svn://192.168.202.10@2136 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-06-23 19:29:06 +00:00
mattf a00e200645 Added DID pre-filter phone-group redirection and no-agent-ingroup redirection options
git-svn-id: svn://192.168.202.10@2135 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-06-22 13:35:16 +00:00
mattf 92aafe70cb Added update_settings agent call to grab selected user and campaign settings more frequently without having to log agent out and back in.
git-svn-id: svn://192.168.202.10@2134 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-06-21 20:06:03 +00:00
mattf c253a7157b fixed bug in ADMIN keepalive script
git-svn-id: svn://192.168.202.10@2133 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-06-20 14:51:15 +00:00
mattf 6722ae7d05 Added cm_speak_var AGI script to speak field values in vicidial_list for calls tagged with a lead_id
Added extras/fcstats_detail.php custom report

git-svn-id: svn://192.168.202.10@2132 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-06-20 03:58:48 +00:00
mattf 147bf644e3 Added new Agent API function audio_playback to play audio files from the audio
store in an active agent session. See AGENT_API.txt doc for more info

git-svn-id: svn://192.168.202.10@2131 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-06-19 21:00:35 +00:00
mattf e313300f0e Added User setting for Wrapup Seconds Override
git-svn-id: svn://192.168.202.10@2130 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-06-19 00:54:17 +00:00
mattf f37660bd4b Fixed issue #773
Added single-digit change to text for TTS in outbound AGI

git-svn-id: svn://192.168.202.10@2129 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-06-18 23:49:11 +00:00
mattf 9176751dfa Updated version numbers and builds for branch 2.9
Changed trunk to 2.10, added upgrade_2.10.sql

git-svn-id: svn://192.168.202.10@2128 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-06-13 02:05:37 +00:00
mattf 225a1addac Created stable release branch of 2.9
git-svn-id: svn://192.168.202.10@2127 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-06-12 20:16:40 +00:00
mattf bb7859f67c Updated all agent and admin web language builds and translation files with new phrases for 2.8
Overhaul of Spanish Agent and Admin language translations based on new contributed language files
Overhaul of Dutch Agent translation, and added contributed images

git-svn-id: svn://192.168.202.10@2126 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-06-12 20:05:13 +00:00
mattf 780a4b9dd2 Added CLI dtmf variable option for agi-dtmf.agi script
git-svn-id: svn://192.168.202.10@2125 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-06-11 17:46:32 +00:00
mattf c00e36148e Fixed issue#769 with manual dial wait_sec being inflated in Asterisk 1.8
git-svn-id: svn://192.168.202.10@2124 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-06-10 19:20:33 +00:00
mattf 3356da137b Fixed small admin.php issues
Fixed issue with alt dial webform2
updated docs

git-svn-id: svn://192.168.202.10@2123 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-06-10 10:01:11 +00:00
mattf 8d30182f26 Fixed issue with consultative agent transfers in Asterisk 1.8 AST_manager_listen.pl
git-svn-id: svn://192.168.202.10@2122 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-05-24 13:26:54 +00:00
mattf 4f7caa70f8 Added timer_alt_seconds and options to automatically manual dial Alt Phone or Address3 and more Manual Auto Dial options
git-svn-id: svn://192.168.202.10@2121 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-05-22 17:11:07 +00:00
mattf 19e914ad08 Fixed security_phrase variable label issues, fixed owner only dialing SQL inefficiency vdc_db_query.php
git-svn-id: svn://192.168.202.10@2120 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-05-21 00:17:02 +00:00
mattf 65302408a8 Fixed calls in this session to not count monitoring channels in vicidial.php
git-svn-id: svn://192.168.202.10@2119 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-05-19 14:14:15 +00:00
mattf 5321d98c27 Added admin.php clear list option, Issue #763
git-svn-id: svn://192.168.202.10@2118 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-05-15 20:13:49 +00:00
mattf 16b072fdd8 Fixed typos, issue #760
git-svn-id: svn://192.168.202.10@2117 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-05-13 00:37:04 +00:00
mattf 5834630833 git-svn-id: svn://192.168.202.10@2116 3d104415-ff17-0410-8863-d5cf3c621b8a 2014-05-10 05:51:39 +00:00
mattf 51496ee59b Added 9am-11pm option to DID stats report
git-svn-id: svn://192.168.202.10@2115 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-05-02 16:09:05 +00:00
mattf 01e2c3d41e Fixed 15-min graph for inbound and outbound IVR reports
git-svn-id: svn://192.168.202.10@2114 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-05-02 10:44:24 +00:00
mattf 8e579b65cb added include options to nanpa filter script
git-svn-id: svn://192.168.202.10@2113 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-05-01 11:14:38 +00:00
mattf e68f27763f Fixed small bug in Inbound Daily Report
git-svn-id: svn://192.168.202.10@2112 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-05-01 04:24:10 +00:00
mattf 3dd6f8d334 Added alter_agent_interface_options to default admin user in create mysql file
git-svn-id: svn://192.168.202.10@2111 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-04-30 21:07:48 +00:00
mattf 55c5503136 Added TABLEper_call_notes and called_count as agent script and form variables
git-svn-id: svn://192.168.202.10@2110 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-04-30 02:15:12 +00:00
mattf 0044ad7d18 Added pause_type logging to agent log and queue_log
git-svn-id: svn://192.168.202.10@2109 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-04-28 21:24:27 +00:00
mattf 43238d704c Added User permission option for editing Custom Dialplan Entries
git-svn-id: svn://192.168.202.10@2108 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-04-25 16:37:01 +00:00
mattf ff4f1a06b5 Added campaign option to default the search existing leads checkbox on the manual dial screen of the agent interface, as well as reset it after every call
Added campaign option to hide call log and call count data on the agent screen when viewing lead information
Fixed minor AGI inbound bug for estimated hold time bug if there are no log records

git-svn-id: svn://192.168.202.10@2107 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-04-24 11:05:25 +00:00
mattf d881966c3f fixed inconsistent call count in Performance Comparison Report
git-svn-id: svn://192.168.202.10@2106 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-04-21 04:38:00 +00:00
mattf aeb24b69d1 Added preview_lead_id and PREVIEW status for agent_status non-agent-api function
git-svn-id: svn://192.168.202.10@2105 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-04-18 20:18:11 +00:00
mattf b586b1a46b Added Max Inbound Calls options to Campaigns and Users to enforce a maximum number of inbound calls received per day per agent
git-svn-id: svn://192.168.202.10@2104 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-04-18 13:56:53 +00:00
mattf e889d1400c Fived formatting issue with the new Comparison Report
git-svn-id: svn://192.168.202.10@2103 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-04-18 12:45:29 +00:00
mattf ceec31dce7 Fixed bug on sales calculation of performance comparison report
git-svn-id: svn://192.168.202.10@2102 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-04-14 21:14:49 +00:00
mattf 4c264d58fc Added the Performance Comparison Report
git-svn-id: svn://192.168.202.10@2101 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-04-11 18:44:11 +00:00
mattf 8493792f08 Fixed call notes logging bug when call is not answered
git-svn-id: svn://192.168.202.10@2100 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-04-07 23:24:43 +00:00
mattf 6015caa58c Added new DID filter features for DNC matching and URL DID Redirects
git-svn-id: svn://192.168.202.10@2099 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-04-04 17:09:56 +00:00
mattf 19d4793c87 Added camp_rg_only option to update_user function of the Non-Agent-API
git-svn-id: svn://192.168.202.10@2098 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-04-04 00:39:44 +00:00
mattf 5c1d7c639b Fixed minor bug in Hangup Cause Report
git-svn-id: svn://192.168.202.10@2097 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-04-03 23:55:44 +00:00
mattf 3c59351a20 Added recording filename Agent API append option
git-svn-id: svn://192.168.202.10@2096 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-04-03 22:55:06 +00:00
mattf 73de36c725 Added --skip-rec-xtra option to not perform additional recording lookups beyond vicidial_id on AST_VDsales_export.pl script
git-svn-id: svn://192.168.202.10@2095 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-04-03 20:30:05 +00:00
mattf 61106230b0 Added MathZDC function to prevent division math with zero as one of the numbers
Cleaned up vdc_db_query.php mysql logging
Moved date definitions in keepalive script to the top of the script
Changed iax.conf 1.4 and higher: regcontext=iaxregistration

git-svn-id: svn://192.168.202.10@2094 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-04-03 01:05:16 +00:00
mattf 43b716d69b list_download.php, Changed to allow for custom fields with a different entry_list_id
git-svn-id: svn://192.168.202.10@2093 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-03-27 09:39:21 +00:00
mattf d02aea9890 small fix for ADP report changes just made
git-svn-id: svn://192.168.202.10@2092 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-03-25 12:25:22 +00:00
mattf 20817d2465 Added percentages to Agent Performance Detail report
Added division by zero check function

git-svn-id: svn://192.168.202.10@2091 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-03-25 11:55:16 +00:00
mattf 9ad4b7e507 Added more strict enforcement of level 9 report and user permissions
Added definable max stats days for remote-agents/campaigns/in-groups

git-svn-id: svn://192.168.202.10@2090 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-03-14 15:47:48 +00:00
mattf eb612ccd25 fixed several division by zero bugs in Agent Time Detail report
git-svn-id: svn://192.168.202.10@2089 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-03-14 12:54:18 +00:00
mattf 178d50fcbb CALLID recording filename variable for outbound AGI process
git-svn-id: svn://192.168.202.10@2088 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-03-13 14:34:15 +00:00