Commit Graph
414 Commits
Author SHA1 Message Date
mattf f37660bd4b Fixed issue #773
Added single-digit change to text for TTS in outbound AGI

git-svn-id: svn://192.168.202.10@2129 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-06-18 23:49:11 +00:00
mattf 9176751dfa Updated version numbers and builds for branch 2.9
Changed trunk to 2.10, added upgrade_2.10.sql

git-svn-id: svn://192.168.202.10@2128 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-06-13 02:05:37 +00:00
mattf 3356da137b Fixed small admin.php issues
Fixed issue with alt dial webform2
updated docs

git-svn-id: svn://192.168.202.10@2123 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-06-10 10:01:11 +00:00
mattf 4f7caa70f8 Added timer_alt_seconds and options to automatically manual dial Alt Phone or Address3 and more Manual Auto Dial options
git-svn-id: svn://192.168.202.10@2121 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-05-22 17:11:07 +00:00
mattf 65302408a8 Fixed calls in this session to not count monitoring channels in vicidial.php
git-svn-id: svn://192.168.202.10@2119 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-05-19 14:14:15 +00:00
mattf 55c5503136 Added TABLEper_call_notes and called_count as agent script and form variables
git-svn-id: svn://192.168.202.10@2110 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-04-30 02:15:12 +00:00
mattf 0044ad7d18 Added pause_type logging to agent log and queue_log
git-svn-id: svn://192.168.202.10@2109 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-04-28 21:24:27 +00:00
mattf ff4f1a06b5 Added campaign option to default the search existing leads checkbox on the manual dial screen of the agent interface, as well as reset it after every call
Added campaign option to hide call log and call count data on the agent screen when viewing lead information
Fixed minor AGI inbound bug for estimated hold time bug if there are no log records

git-svn-id: svn://192.168.202.10@2107 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-04-24 11:05:25 +00:00
mattf b586b1a46b Added Max Inbound Calls options to Campaigns and Users to enforce a maximum number of inbound calls received per day per agent
git-svn-id: svn://192.168.202.10@2104 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-04-18 13:56:53 +00:00
mattf 3c59351a20 Added recording filename Agent API append option
git-svn-id: svn://192.168.202.10@2096 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-04-03 22:55:06 +00:00
mattf b62695ade4 Added CALLID as a recording filename variable
Added IMAP and POP3 debug flag option when --debugX used
Added Called Counts List IDs Report

git-svn-id: svn://192.168.202.10@2086 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-03-13 13:25:04 +00:00
mattf 6b1744cb13 Fix for scrollbar blocking issue in vicidial.php
git-svn-id: svn://192.168.202.10@2084 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-03-07 14:28:22 +00:00
mattf f67e8be12f Changes to allow for & and + in standard fields in vicidial.php
git-svn-id: svn://192.168.202.10@2080 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-03-02 15:19:59 +00:00
mattf c254c735b1 Added Agent API options to dial next number and search for lead phone number within a lead_id
git-svn-id: svn://192.168.202.10@2078 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-03-02 12:50:07 +00:00
mattf f19d4d460a Added Agent API functions for preview_dial_action while previewing or manual alt dialing a lead
Added several lead field options to QM Socket URL

git-svn-id: svn://192.168.202.10@2074 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-02-16 03:27:54 +00:00
mattf beeb4f39c7 Added update_user function to non-agent api
Added check for valid date on vicidial.php call log view
Added filter for dashes in new campaigns and in-groups

git-svn-id: svn://192.168.202.10@2064 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-02-06 20:15:25 +00:00
mattf e2add6cbcf Added Agent API pause_code function
git-svn-id: svn://192.168.202.10@2061 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-01-26 13:39:53 +00:00
mattf daaa72100c Added logging of webserver and url used for all API calls, agent logins and reports
Fixed minor bug related to modify lead page with custom fields and encryption

git-svn-id: svn://192.168.202.10@2053 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-01-08 21:00:33 +00:00
mattf 1ab76a3fda Fixed manual dial CID choice issue with AC-CID settings
git-svn-id: svn://192.168.202.10@2049 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-12-10 21:24:16 +00:00
mattf cfc93926af Added called_count logging to vicidial_log and vicidial_closer_log.
Fixed unanswered agent outbound call logging issue

git-svn-id: svn://192.168.202.10@2046 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-12-10 13:09:34 +00:00
mattf 6c22d91727 Added campaign options to limit time on Dead Calls, Disposition Screen and Pause.
Changed blink tags to CSS in agent interface.

git-svn-id: svn://192.168.202.10@2045 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-12-09 04:41:17 +00:00
mattf 771ae6db9e Added Lead Tools Advanced page
Added agent manual dial by lead ID
Several small fixes
hopper script features added for campaign restriction

git-svn-id: svn://192.168.202.10@2036 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-10-17 02:14:44 +00:00
mattf 3f66cc96a2 Added mrglock_ig_select_ct options.php setting to allow configuration of the number of seconds to leave in-group select screen open if agent select is disabled
git-svn-id: svn://192.168.202.10@2033 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-10-07 17:53:54 +00:00
mattf 62dc36c5a8 Added lead search of archived leads table if present.
Added QueueMetrics 13.04 support with call hold records
minor code cleanup in several scripts

git-svn-id: svn://192.168.202.10@2026 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-09-27 03:09:14 +00:00
mattf 446b80719a Added filtering to AGI processes to help prevent DID SQL injection attacks
Added nanpa filtering log viewing to new NANPA updating process
Fixed span order in vicidial.php
Fixed issue with list webform overrides in agent interface
other small variable filtering fixes

git-svn-id: svn://192.168.202.10@2023 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-09-26 01:27:15 +00:00
mattf 507a488ef2 Added new options for forced launching of vicidial.php in restricted browser window
git-svn-id: svn://192.168.202.10@2020 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-09-04 04:37:28 +00:00
mattf 43e7797095 Changed require() to require_once() in agc directory PHP scripts
git-svn-id: svn://192.168.202.10@2016 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-08-22 11:05:10 +00:00
mattf e01116aa8b Added AST_CRON_audio_4_ftp2_FTPSSL.pl script for secondary archival of recordings to an FTP SSL server.
Changed agent code to use mysqli PHP functions.

git-svn-id: svn://192.168.202.10@2009 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-08-05 12:12:54 +00:00
mattf 8d3f5fc821 Several small fixes
rearranging of javascript variables for HTML display in agent time and peerformance detail reports
adding of PHONE list to agent_monitor.agi script
adding of recording_filename to dispo_call_url

git-svn-id: svn://192.168.202.10@2002 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-07-18 11:53:20 +00:00
mattf ddd5e6ce69 Added optional password encryption to web interfaces
Altered agi-phone_monitor script to not hangup after agent hangs up customer, requires small change to custom dialplan entries
Added new Dial Log report
Added Disable Auto Dial system setting

git-svn-id: svn://192.168.202.10@1999 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-07-11 12:33:50 +00:00
mattf cf21ae391e Added several security changes to the admin interface, including freezing a user's account for 15 minutes after 10 failed login attempts.
Added 3 new reports to the admin interface: url log, lagged log and user group login reports
Added new AST_phone_update.pl --agent-lookup flag to allow for logging of the IP address of the agent's SIP or IAX phone connection. Can be enabled as a crontab entry to perform the lookups on each asterisk server.

git-svn-id: svn://192.168.202.10@1997 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-07-02 06:00:53 +00:00
mattf 9884e2ce4d Added several security changes to the agent interface, including freezing a user's account for 15 minutes after 10 failed login attempts.
Changed all of the admin scripts from using the PHP ereg functions to preg. This is a requirement for moving to PHP6 where ereg functions are  depricated. This will also have the benefit of speeding up those scripts because preg is supposed to be more efficient and faster than ereg.
Added recording_id to the available fields for the dispo call url feature
Added pause code to the agent_status non-agent api function output

git-svn-id: svn://192.168.202.10@1994 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-06-15 16:08:13 +00:00
mattf 015a36d65b Updated versions of files in new branch 2.7
Updated trunk versions to 2.8

git-svn-id: svn://192.168.202.10@1982 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-05-09 03:18:11 +00:00
mattf f648297a7b Cleanup of agent code for other language builds
Update and cleanup of agent and admin language translation files
Update of agent and admin other languages static builds

git-svn-id: svn://192.168.202.10@1980 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-05-09 02:26:00 +00:00
mattf 9f0fc2292f Changed how server list is generated for Carrier Log Report
Added auto-close to in-group/closer/territory selection screen if agent is not allowed to select.

git-svn-id: svn://192.168.202.10@1963 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-04-18 14:55:27 +00:00
mattf d7d2df4f5e Added method for logging SIP responses for congested calls and displaying them in agent screen for manual dial calls
Fixed issue with logging of manual dial congested calls
Added --email-post-audio option to the VDsales export perl script
Removed a "select *" in the inbound email parser perl script

git-svn-id: svn://192.168.202.10@1954 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-04-13 00:56:06 +00:00
mattf 6cce4c6fc1 Added user_group as a script, form, webform, start_call_url and dispo_call_url variable
git-svn-id: svn://192.168.202.10@1952 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-04-03 03:42:05 +00:00
mattf 9ac68654fe Added validation for agent manual dial permission on DIAL links
git-svn-id: svn://192.168.202.10@1950 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-03-28 14:23:57 +00:00
mattf a5e4235191 Applied changes from Issue #655 for vicidial.php
git-svn-id: svn://192.168.202.10@1948 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-03-28 13:38:31 +00:00
mattf 35d12e4374 Added ability to use .agi scripts in Call Menu prompt. Also added cm_date.agi script to say date with options
Converted ereg to preg in the agc agent interface PHP scripts

git-svn-id: svn://192.168.202.10@1945 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-03-28 04:52:48 +00:00
mattf 0256380fc3 Fixed issue with 3-way call dial timeout in vicidial.php
git-svn-id: svn://192.168.202.10@1935 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-02-20 17:25:24 +00:00
mattf 205315b66c bug fixes for email functions and documentation
git-svn-id: svn://192.168.202.10@1906 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-23 06:42:43 +00:00
mattf 1b9a742810 Added inbound email queue to agent support
git-svn-id: svn://192.168.202.10@1905 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-23 04:28:32 +00:00
mattf 0ddf5bd302 Added a campaign feature to allow an agent to search for a lead while on an
inbound call and have their active lead change to a search result lead
 that they select.

git-svn-id: svn://192.168.202.10@1903 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-06 22:45:00 +00:00
mattf 7721c1f8a1 Fixed stuck hotkeys issue in vicidial.php, issue #469, reported by DomeDan
git-svn-id: svn://192.168.202.10@1898 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 16:28:03 +00:00
mattf 8f054828f7 changed "refresh" link on FORM tab to "reset form" in vicidial.php, issue #580
git-svn-id: svn://192.168.202.10@1895 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 13:53:15 +00:00
mattf 81f9a55e7f Fixed call notes amphersand issue #612, reported by abostick
git-svn-id: svn://192.168.202.10@1893 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 12:37:07 +00:00
mattf 6bee44bdaa Corrected hotkeys activation conditions in vicidial.php
git-svn-id: svn://192.168.202.10@1890 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 02:57:47 +00:00
mattf 7ca66c5c0e fixes for PHP start tag inconsistencies, issue #621 in the Issue Tracker, reported by dtucny
git-svn-id: svn://192.168.202.10@1883 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-29 21:42:18 +00:00
mattf 06c0f51caf Added QC functionality
git-svn-id: svn://192.168.202.10@1877 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-16 21:12:44 +00:00